Period
to 25 May 2020

The following table provides summary statistics for permanent job vacancies advertised in Hertfordshire with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 25 May 2020 with a comparison to the same period in the previous 2 years.

Incident Management
East of England > Hertfordshire
6 months to
25 May 2020
Same period 2019 Same period 2018
Rank 96 103 160
Rank change year-on-year +7 +57 -38
Permanent jobs citing Incident Management 29 74 58
As % of all permanent jobs advertised in Hertfordshire 1.95% 2.40% 1.22%
As % of the Processes & Methodologies category 2.18% 2.77% 1.34%
Number of salaries quoted 25 72 46
Median annual salary £32,500 £52,500 £42,500
Median salary % change year-on-year -38.10% +23.53% -10.53%
10th Percentile £25,200 £25,925 £23,000
90th Percentile £50,500 £81,250 £57,500
East of England median annual salary £42,500 £40,000 £42,500
% change year-on-year +6.25% -5.88% -8.60%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Hertfordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hertfordshire
Permanent vacancies with a requirement for process or methodology skills 1,332 2,667 4,322
As % of all permanent IT jobs advertised in Hertfordshire 89.76% 86.42% 90.89%
Number of salaries quoted 1,025 1,998 3,592
Median annual salary £52,500 £50,000 £50,250
Median salary % change year-on-year +5.00% -0.50% +6.91%
10th Percentile £30,000 £26,250 £27,500
90th Percentile £82,500 £75,000 £72,500
East of England median annual salary £47,500 £47,500 £50,000
% change year-on-year - -5.00% +11.11%

Incident Management
Job Vacancy Trend in Hertfordshire

Job postings citing Incident Management as a proportion of all IT jobs advertised in Hertfordshire.

Job vacancy trend for Incident Management in Hertfordshire

Incident Management
Salary Trend in Hertfordshire

3-month moving average salary quoted in jobs citing Incident Management in Hertfordshire.

Salary trend for Incident Management in Hertfordshire

Incident Management
Salary Histogram in Hertfordshire

Salary distribution for jobs citing Incident Management in Hertfordshire over the 6 months to 25 May 2020.

Salary histogram for Incident Management in Hertfordshire

Incident Management
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the Hertfordshire region over the 6 months to 25 May 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford +38 18 £34,250 -31.50%
Hatfield +2 5 £50,000 -4.76% 2
Hemel Hempstead +11 2 - -
Hitchin - 1 £22,500 -
Kings Langley - 1 £30,000 -
Borehamwood - 1 £24,500 -
Incident Management
East of England

For the 6 months to 25 May 2020, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hertfordshire region with a requirement for Incident Management.

1 21 (72.41%) Windows
1 21 (72.41%) Microsoft
2 20 (68.97%) Windows Server
3 19 (65.52%) Office 365
4 18 (62.07%) Active Directory
5 17 (58.62%) TCP/IP
5 17 (58.62%) Firewall
6 16 (55.17%) Windows Server 2012
7 12 (41.38%) Management Information System
7 12 (41.38%) Microsoft Office
8 11 (37.93%) ITIL
8 11 (37.93%) VMware
8 11 (37.93%) Service Delivery
8 11 (37.93%) Change Management
8 11 (37.93%) Windows 10
8 11 (37.93%) VMware Infrastructure
8 11 (37.93%) Problem-Solving
9 10 (34.48%) Analytical Skills
9 10 (34.48%) Cisco
9 10 (34.48%) Citrix
10 9 (31.03%) HP
10 9 (31.03%) SharePoint
10 9 (31.03%) Windows 7
10 9 (31.03%) Azure
11 8 (27.59%) Cisco Wireless
11 8 (27.59%) Windows 8
11 8 (27.59%) Windows Server 2008
11 8 (27.59%) vSphere
11 8 (27.59%) SCCM
11 8 (27.59%) OneDrive

Incident Management
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (31.03%) SharePoint
2 8 (27.59%) Exchange Server 2010
2 8 (27.59%) MS Exchange
3 1 (3.45%) SharePoint 2013
Applications
1 12 (41.38%) Microsoft Office
2 1 (3.45%) Microsoft Excel
Cloud Services
1 19 (65.52%) Office 365
2 9 (31.03%) Azure
3 8 (27.59%) Azure Active Directory
3 8 (27.59%) OneDrive
Communications & Networking
1 17 (58.62%) Firewall
1 17 (58.62%) TCP/IP
2 8 (27.59%) Cisco Wireless
2 8 (27.59%) DHCP
2 8 (27.59%) DNS
2 8 (27.59%) LAN
2 8 (27.59%) Remote Desktop
2 8 (27.59%) SAN
2 8 (27.59%) WAN
2 8 (27.59%) Wireless
3 1 (3.45%) ADSL
3 1 (3.45%) ADSL2+
3 1 (3.45%) Broadband
3 1 (3.45%) Cisco ASA
3 1 (3.45%) Cisco Nexus
3 1 (3.45%) Ethernet
3 1 (3.45%) Internet
3 1 (3.45%) PSTN
3 1 (3.45%) VDSL
3 1 (3.45%) VoIP
Database & Business Intelligence
1 3 (10.34%) SQL Server
2 1 (3.45%) Relational Database
General
1 1 (3.45%) Billing
1 1 (3.45%) Finance
1 1 (3.45%) Legal
1 1 (3.45%) Telecoms
Job Titles
1 13 (44.83%) Analyst
2 11 (37.93%) Support Analyst
3 10 (34.48%) 2nd Line Support
4 9 (31.03%) IT Engineer
5 8 (27.59%) 2nd Line Engineer
5 8 (27.59%) 2nd Line Support Engineer
5 8 (27.59%) 3rd Line Support
5 8 (27.59%) 3rd Line Support Analyst
5 8 (27.59%) IT Support
5 8 (27.59%) IT Support Engineer
5 8 (27.59%) Network Analyst
5 8 (27.59%) Network Support
5 8 (27.59%) Network Support Analyst
5 8 (27.59%) Support Engineer
6 7 (24.14%) Service Analyst
6 7 (24.14%) Service Desk Analyst
6 7 (24.14%) Service Desk Support
6 7 (24.14%) Service Desk Support Analyst
7 3 (10.34%) Information Security Officer
7 3 (10.34%) Security Officer
Miscellaneous
1 12 (41.38%) Management Information System
2 10 (34.48%) Analytical Skills
3 2 (6.90%) NHS
4 1 (3.45%) Cyber Defence
4 1 (3.45%) Cyberthreat
4 1 (3.45%) Data Centre
4 1 (3.45%) Public Cloud
4 1 (3.45%) Self-Motivation
Operating Systems
1 21 (72.41%) Windows
2 20 (68.97%) Windows Server
3 16 (55.17%) Windows Server 2012
4 11 (37.93%) Windows 10
5 9 (31.03%) Windows 7
6 8 (27.59%) Windows 8
6 8 (27.59%) Windows Server 2003
6 8 (27.59%) Windows Server 2008
7 1 (3.45%) Linux
Processes & Methodologies
1 11 (37.93%) Change Management
1 11 (37.93%) ITIL
1 11 (37.93%) Problem-Solving
1 11 (37.93%) Service Delivery
2 8 (27.59%) Configuration Management
2 8 (27.59%) Disaster Recovery
2 8 (27.59%) Email Filtering
2 8 (27.59%) Kalman Filter
2 8 (27.59%) Technical Analysis
2 8 (27.59%) Web Filtering
3 4 (13.79%) SIEM
4 3 (10.34%) Information Security
4 3 (10.34%) Information Security Management
4 3 (10.34%) ISMS
4 3 (10.34%) Risk Management
4 3 (10.34%) Security Management
5 2 (6.90%) Agile Software Development
5 2 (6.90%) ITSM
5 2 (6.90%) Service Management
5 2 (6.90%) Vulnerability Management
Programming Languages
1 8 (27.59%) SQL
2 1 (3.45%) C
Qualifications
1 3 (10.34%) CISMP
1 3 (10.34%) Security Cleared
2 2 (6.90%) CCNA
2 2 (6.90%) Cisco Certification
2 2 (6.90%) CISM
2 2 (6.90%) SC Cleared
3 1 (3.45%) CCNP
3 1 (3.45%) ITIL Certification
Quality Assurance & Compliance
1 3 (10.34%) ISO/IEC 27001
2 1 (3.45%) Cyber Essentials
2 1 (3.45%) Cyber Essentials PLUS
2 1 (3.45%) SLA
System Software
1 18 (62.07%) Active Directory
2 11 (37.93%) VMware Infrastructure
3 8 (27.59%) vSphere
4 1 (3.45%) Hyper-V
4 1 (3.45%) Virtual Machines
Systems Management
1 8 (27.59%) SCCM
Vendors
1 21 (72.41%) Microsoft
2 11 (37.93%) VMware
3 10 (34.48%) Cisco
3 10 (34.48%) Citrix
4 9 (31.03%) HP
5 8 (27.59%) NetApp
6 2 (6.90%) Sophos
7 1 (3.45%) Meraki
7 1 (3.45%) Mitel
7 1 (3.45%) Qualys