Period
to 23 January 2018

The following table provides summary statistics for permanent job vacancies advertised in Hertfordshire with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 23 January 2018 with a comparison to the same period in the previous 2 years.

Incident Management
East of England > Hertfordshire
6 months to
23 Jan 2018
Same period 2017 Same period 2016
Rank 147 111 119
Rank change year-on-year -36 +8 -4
Permanent jobs citing Incident Management 66 112 114
As % of all permanent IT jobs advertised in Hertfordshire 1.45% 2.54% 2.28%
As % of the Processes & Methodologies category 1.70% 2.87% 2.63%
Number of salaries quoted 60 91 69
Hertfordshire median annual salary £42,500 £45,000 £37,500
Median salary % change year-on-year -5.56% +20.00% -11.76%
10th Percentile £30,950 £25,000 £22,750
90th Percentile £57,500 £54,750 £59,000
East of England median annual salary £40,000 £42,500 £38,500
% change year-on-year -5.88% +10.39% -9.41%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Hertfordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hertfordshire
Permanent vacancies with a requirement for process or methodology skills 3,891 3,900 4,335
As % of all permanent IT jobs advertised in Hertfordshire 85.29% 88.38% 86.60%
Number of salaries quoted 3,289 3,225 3,538
Hertfordshire median annual salary £50,000 £50,000 £47,500
Median salary % change year-on-year - +5.26% -
10th Percentile £28,200 £27,500 £27,500
90th Percentile £71,250 £72,500 £71,250
East of England median annual salary £48,000 £45,344 £45,000
% change year-on-year +5.86% +0.76% -

Incident Management
Job Vacancy Trend in Hertfordshire

Job postings citing Incident Management as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for Incident Management in Hertfordshire

Incident Management
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in Hertfordshire.

Salary trend for Incident Management in Hertfordshire

Incident Management
Salary Histogram in Hertfordshire

The salary distribution of IT jobs citing Incident Management in Hertfordshire over the 6 months to 23 January 2018.

Salary histogram for Incident Management in Hertfordshire

Incident Management
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the Hertfordshire region over the 6 months to 23 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hatfield +6 41 £47,500 +5.56% 3
Watford -1 12 £37,500 +14.69% 1
Hemel Hempstead -40 6 £42,250 -0.59% 1
St Albans -8 1 £32,500 -31.58%
Welwyn Garden City -13 1 £24,000 -46.67% 1
Incident Management
East of England

For the 6 months to 23 January 2018, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hertfordshire region with a requirement for Incident Management.

1 30 (45.45%) ITIL
2 20 (30.30%) Cisco
3 18 (27.27%) ITIL Certification
4 16 (24.24%) Citrix
4 16 (24.24%) Cisco Certification
5 15 (22.73%) Firewall
6 14 (21.21%) Project Management
6 14 (21.21%) Problem Management
7 13 (19.70%) Cisco ASA
7 13 (19.70%) SLA
8 12 (18.18%) SAP
8 12 (18.18%) F5
8 12 (18.18%) Blue Coat
8 12 (18.18%) Data Centre
9 11 (16.67%) Google
9 11 (16.67%) Google Cloud Platform
9 11 (16.67%) Remedy
10 10 (15.15%) ERP
10 10 (15.15%) SIEM
11 9 (13.64%) Fault Management
11 9 (13.64%) Coaching
11 9 (13.64%) JDE EnterpriseOne
11 9 (13.64%) TACACS
11 9 (13.64%) NFS
11 9 (13.64%) TCP/IP
11 9 (13.64%) VPN
11 9 (13.64%) Oracle
11 9 (13.64%) HPUX
11 9 (13.64%) Solaris
11 9 (13.64%) Linux

Incident Management
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.52%) Exchange Server 2010
1 1 (1.52%) Exchange Server 2013
1 1 (1.52%) MS Exchange
Business Applications
1 9 (13.64%) JDE EnterpriseOne
1 9 (13.64%) SAP R/3
2 3 (4.55%) SAP CO
2 3 (4.55%) SAP FI
2 3 (4.55%) SAP FI/CO
2 3 (4.55%) SAP FI-AP
3 1 (1.52%) Remedy ITSM
Cloud Services
1 11 (16.67%) Google Cloud Platform
Communications & Networking
1 15 (22.73%) Firewall
2 13 (19.70%) Cisco ASA
3 9 (13.64%) TACACS
3 9 (13.64%) TCP/IP
3 9 (13.64%) VPN
4 6 (9.09%) BIG-IP
4 6 (9.09%) Cisco Nexus
4 6 (9.09%) F5 BIG-IP LTM
4 6 (9.09%) LAN
4 6 (9.09%) Network Security
4 6 (9.09%) WAN
5 3 (4.55%) Cisco Wireless
5 3 (4.55%) NetScaler
5 3 (4.55%) WebEx
5 3 (4.55%) Wireless
6 1 (1.52%) DHCP
6 1 (1.52%) DNS
6 1 (1.52%) DVB
6 1 (1.52%) MPLS
6 1 (1.52%) SAN
General
1 5 (7.58%) Finance
2 1 (1.52%) Aerospace
2 1 (1.52%) Local Government
Job Titles
1 25 (37.88%) Incident Manager
2 23 (34.85%) Major Incident Manager
3 10 (15.15%) Analyst
4 7 (10.61%) Network Engineer
5 6 (9.09%) Cybersecurity Analyst
5 6 (9.09%) Security Analyst
6 4 (6.06%) Coordinator
6 4 (6.06%) Network Support
6 4 (6.06%) Network Support Engineer
6 4 (6.06%) Support Engineer
7 3 (4.55%) Consultant
7 3 (4.55%) SAP CO Consultant
7 3 (4.55%) SAP Consultant
7 3 (4.55%) SAP FI Consultant
7 3 (4.55%) SAP FI/CO Consultant
7 3 (4.55%) Senior Network Engineer
8 2 (3.03%) Cisco Analyst
8 2 (3.03%) Cisco Network Analyst
8 2 (3.03%) Cisco Support
8 2 (3.03%) Firewall Analyst
Libraries, Frameworks & Software Standards
1 3 (4.55%) Web Services
1 3 (4.55%) XMPP
Miscellaneous
1 12 (18.18%) Data Centre
2 7 (10.61%) Management Information System
3 6 (9.09%) Analytical Skills
4 2 (3.03%) Security Operations Centre
5 1 (1.52%) Computer Science
5 1 (1.52%) Fat Client
5 1 (1.52%) Thin Client
Operating Systems
1 9 (13.64%) HPUX
1 9 (13.64%) Linux
1 9 (13.64%) Solaris
2 2 (3.03%) Windows
3 1 (1.52%) Windows Server
Processes & Methodologies
1 30 (45.45%) ITIL
2 14 (21.21%) Problem Management
2 14 (21.21%) Project Management
3 10 (15.15%) ERP
3 10 (15.15%) SIEM
4 9 (13.64%) Coaching
4 9 (13.64%) Fault Management
5 8 (12.12%) Security Operations
6 7 (10.61%) Cybersecurity
6 7 (10.61%) Proactive Monitoring
7 6 (9.09%) Analytics
7 6 (9.09%) Customer Requirements
7 6 (9.09%) Ethical Hacking
7 6 (9.09%) Mentoring
7 6 (9.09%) Service Design
7 6 (9.09%) Time Management
7 6 (9.09%) Vulnerability Management
8 5 (7.58%) Process Improvement
9 4 (6.06%) Asset Management
9 4 (6.06%) Enterprise Architecture
Programming Languages
1 3 (4.55%) ABAP
Qualifications
1 18 (27.27%) ITIL Certification
2 16 (24.24%) Cisco Certification
3 9 (13.64%) CCNP
4 7 (10.61%) Security Cleared
5 6 (9.09%) CCSA
5 6 (9.09%) CEH
5 6 (9.09%) CISSP
5 6 (9.09%) GCIH
5 6 (9.09%) GIAC
5 6 (9.09%) SC Cleared
6 5 (7.58%) Degree
7 2 (3.03%) CCSE
8 1 (1.52%) CCNA
8 1 (1.52%) Computer Science Degree
Quality Assurance & Compliance
1 13 (19.70%) SLA
2 2 (3.03%) ISO/IEC 27001
2 2 (3.03%) PCI DSS
System Software
1 9 (13.64%) NFS
2 6 (9.09%) ProxySG
3 1 (1.52%) Active Directory
3 1 (1.52%) Hyper-V
3 1 (1.52%) Terminal Services
3 1 (1.52%) VMware Infrastructure
3 1 (1.52%) vSphere
Vendors
1 20 (30.30%) Cisco
2 16 (24.24%) Citrix
3 12 (18.18%) Blue Coat
3 12 (18.18%) F5
3 12 (18.18%) SAP
4 11 (16.67%) Google
4 11 (16.67%) Remedy
5 9 (13.64%) Oracle
6 8 (12.12%) CheckPoint
7 6 (9.09%) Juniper
8 2 (3.03%) SolarWinds
9 1 (1.52%) AlienVault
9 1 (1.52%) LogRhythm
9 1 (1.52%) Microsoft
9 1 (1.52%) Mitel
9 1 (1.52%) Splunk
9 1 (1.52%) VMware