Period
to 23 July 2017

The following table provides summary statistics for permanent job vacancies advertised in Hertfordshire with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 23 July 2017 with a comparison to the same period in the previous 2 years.

Incident Management
East of England > Hertfordshire
6 months to
23 Jul 2017
Same period 2016 Same period 2015
Rank 143 87 127
Rank change year-on-year -56 +40 +47
Permanent jobs citing Incident Management 73 155 120
As % of all permanent IT jobs advertised in Hertfordshire 1.70% 3.23% 2.19%
As % of the Processes & Methodologies category 1.94% 3.72% 2.59%
Number of salaries quoted 65 116 84
Hertfordshire median annual salary £47,500 £42,500 £42,500
Median salary % change year-on-year +11.76% - -15.00%
10th Percentile £31,250 £31,625 £22,500
90th Percentile £54,350 £55,000 £62,500
East of England median annual salary £45,000 £42,500 £42,500
% change year-on-year +5.88% - +1.19%

Incident Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Hertfordshire with a requirement for process and methodology skills.

Process & Methodology Skills
Hertfordshire
Permanent job vacancies with a requirement for process and methodology skills 3756 4168 4637
As % of all permanent IT job vacancies advertised in Hertfordshire 87.70% 86.91% 84.45%
Number of salaries quoted 3142 3375 3680
Hertfordshire median annual salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.56% -
10th Percentile £29,000 £27,500 £26,750
90th Percentile £72,500 £71,250 £68,750
East of England median annual salary £45,000 £45,000 £44,500
% change year-on-year - +1.12% +4.71%

Incident Management
Job Vacancy Trend in Hertfordshire

Job postings citing Incident Management as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for Incident Management in Hertfordshire

Incident Management
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in Hertfordshire.

Salary trend for Incident Management in Hertfordshire

Incident Management
Salary Histogram in Hertfordshire

The salary distribution of IT jobs citing Incident Management in Hertfordshire over the 6 months to 23 July 2017.

Salary histogram for Incident Management in Hertfordshire

Incident Management
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the Hertfordshire region over the 6 months to 23 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hemel Hempstead -34 19 £50,000 +17.65%
Watford -8 17 £35,000 -2.78%
St Albans +4 12 £47,500 +11.76%
Hatfield -3 7 £47,500 +5.56% 6
Welwyn Garden City +4 3 - -
Stevenage +2 2 £45,000 -
Letchworth - 1 - -
Incident Management
East of England

For the 6 months to 23 July 2017, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region with a requirement for Incident Management.

1 42 (57.53%) ITIL
2 37 (50.68%) Problem Management
3 31 (42.47%) SLA
4 27 (36.99%) Microsoft
4 27 (36.99%) Security Cleared
5 23 (31.51%) Service Management
6 21 (28.77%) Service Delivery
6 21 (28.77%) Asset Management
7 20 (27.40%) Firewall
7 20 (27.40%) CCNA
7 20 (27.40%) Cisco Certification
8 19 (26.03%) LAN
8 19 (26.03%) WAN
8 19 (26.03%) Windows
8 19 (26.03%) Change Management
9 18 (24.66%) Telecoms
10 16 (21.92%) Wi-Fi
10 16 (21.92%) BC Cleared
10 16 (21.92%) Change Control
11 13 (17.81%) Information Security
12 11 (15.07%) Management Information System
12 11 (15.07%) MCP
12 11 (15.07%) SIEM
12 11 (15.07%) SC Cleared
13 10 (13.70%) LogLogic
13 10 (13.70%) CRISC
13 10 (13.70%) LogRhythm
13 10 (13.70%) AlienVault
13 10 (13.70%) CESG Certified Professional
13 10 (13.70%) SANS

Incident Management
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.74%) Exchange Server 2010
1 2 (2.74%) MS Exchange
1 2 (2.74%) Skype for Business
2 1 (1.37%) CMS
2 1 (1.37%) IIS
2 1 (1.37%) SharePoint
2 1 (1.37%) SharePoint 2013
Applications
1 4 (5.48%) Microsoft Office
2 3 (4.11%) Microsoft Excel
Business Applications
1 1 (1.37%) Remedy ITSM
Cloud Services
1 4 (5.48%) Google Cloud Platform
2 1 (1.37%) Cloud Computing
2 1 (1.37%) Office 365
Communications & Networking
1 20 (27.40%) Firewall
2 19 (26.03%) LAN
2 19 (26.03%) WAN
3 16 (21.92%) Wi-Fi
4 2 (2.74%) Remote Desktop
4 2 (2.74%) Skype
5 1 (1.37%) Cisco ASA
5 1 (1.37%) Intranet
5 1 (1.37%) Network Security
Database & Business Intelligence
1 6 (8.22%) SQL Server
2 5 (6.85%) MySQL
3 2 (2.74%) DataStage
3 2 (2.74%) Oracle Reports
4 1 (1.37%) IBM InfoSphere
4 1 (1.37%) Oracle Database
4 1 (1.37%) Oracle Database 12c
Development Applications
1 3 (4.11%) JIRA
2 1 (1.37%) Jenkins
General
1 18 (24.66%) Telecoms
2 6 (8.22%) Finance
3 3 (4.11%) Retail
4 2 (2.74%) Multimedia
5 1 (1.37%) Front Office
5 1 (1.37%) Legal
Job Titles
1 16 (21.92%) Lead Network Engineer
1 16 (21.92%) Network Engineer
1 16 (21.92%) Senior Network Engineer
2 15 (20.55%) Analyst
3 10 (13.70%) Incident Analyst
3 10 (13.70%) SIEM Analyst
3 10 (13.70%) SOC Analyst
4 8 (10.96%) Service Manager
5 7 (9.59%) Incident Manager
6 6 (8.22%) Major Incident Manager
7 5 (6.85%) 2nd Line Support
7 5 (6.85%) 3rd Line Engineer
8 4 (5.48%) Administrator
8 4 (5.48%) Delivery Manager
8 4 (5.48%) IT Administrator
8 4 (5.48%) Services Delivery Manager
8 4 (5.48%) VMware Engineer
9 3 (4.11%) Consultant
9 3 (4.11%) Incident and Problem Manager
9 3 (4.11%) IT Support
Libraries, Frameworks & Software Standards
1 5 (6.85%) LAMP
2 1 (1.37%) .NET
2 1 (1.37%) .NET Framework
2 1 (1.37%) CSS
2 1 (1.37%) CSS3
2 1 (1.37%) HTML
2 1 (1.37%) HTML5
2 1 (1.37%) jQuery
2 1 (1.37%) SAP PI
Miscellaneous
1 11 (15.07%) Management Information System
2 5 (6.85%) Distributed Denial-of-Service
2 5 (6.85%) Virtual Team
3 3 (4.11%) Analytical Skills
3 3 (4.11%) Replication
3 3 (4.11%) User Experience
4 2 (2.74%) Data Centre
4 2 (2.74%) NHS
5 1 (1.37%) Cyberthreat
5 1 (1.37%) Enterprise Software
5 1 (1.37%) Mobile App
Operating Systems
1 19 (26.03%) Windows
2 9 (12.33%) Windows Server
3 5 (6.85%) Linux
4 3 (4.11%) Windows 10
4 3 (4.11%) Windows 7
5 2 (2.74%) Windows Server 2012
6 1 (1.37%) Windows 8
Processes & Methodologies
1 42 (57.53%) ITIL
2 37 (50.68%) Problem Management
3 23 (31.51%) Service Management
4 21 (28.77%) Asset Management
4 21 (28.77%) Service Delivery
5 19 (26.03%) Change Management
6 16 (21.92%) Change Control
7 13 (17.81%) Information Security
8 11 (15.07%) SIEM
9 8 (10.96%) Process Improvement
10 7 (9.59%) ITSM
11 6 (8.22%) Migration
11 6 (8.22%) Project Management
11 6 (8.22%) Trend Analysis
12 5 (6.85%) Configuration Management
12 5 (6.85%) Disaster Recovery
12 5 (6.85%) Service Design
12 5 (6.85%) Statistics
12 5 (6.85%) Virtual Team Management
13 4 (5.48%) Stakeholder Management
Programming Languages
1 5 (6.85%) Perl
1 5 (6.85%) PHP
1 5 (6.85%) PowerShell
1 5 (6.85%) VBScript
2 1 (1.37%) C
2 1 (1.37%) JavaScript
2 1 (1.37%) SQL
Qualifications
1 27 (36.99%) Security Cleared
2 20 (27.40%) CCNA
2 20 (27.40%) Cisco Certification
3 16 (21.92%) BC Cleared
4 11 (15.07%) MCP
4 11 (15.07%) SC Cleared
5 10 (13.70%) CEH
5 10 (13.70%) CESG Certified Professional
5 10 (13.70%) CISA
5 10 (13.70%) CISM
5 10 (13.70%) CISSP
5 10 (13.70%) CRISC
5 10 (13.70%) SANS
6 7 (9.59%) ITIL Certification
7 6 (8.22%) Microsoft Certification
8 5 (6.85%) VMware Certified Professional (VCP)
9 4 (5.48%) Degree
9 4 (5.48%) ISEB
10 3 (4.11%) CCNP
11 2 (2.74%) Network+ Certification
Quality Assurance & Compliance
1 31 (42.47%) SLA
2 6 (8.22%) ISO/IEC 27001
3 3 (4.11%) QA
4 2 (2.74%) Sarbanes-Oxley
5 1 (1.37%) PCI DSS
System Software
1 7 (9.59%) Active Directory
2 5 (6.85%) vCloud
2 5 (6.85%) VMware Infrastructure
2 5 (6.85%) vSphere
Systems Management
1 5 (6.85%) Opscode Chef
1 5 (6.85%) Puppet
2 3 (4.11%) SCCM
3 2 (2.74%) McAfee ePO
Vendors
1 27 (36.99%) Microsoft
2 10 (13.70%) AlienVault
2 10 (13.70%) LogLogic
2 10 (13.70%) LogRhythm
3 9 (12.33%) Oracle
4 7 (9.59%) Cisco
5 5 (6.85%) VMware
6 4 (5.48%) Google
6 4 (5.48%) Remedy
7 3 (4.11%) Cadence
7 3 (4.11%) CheckPoint
7 3 (4.11%) Computacenter
7 3 (4.11%) Juniper
7 3 (4.11%) ServiceNow
8 2 (2.74%) Forcepoint
8 2 (2.74%) McAfee
8 2 (2.74%) Sonus
8 2 (2.74%) Zeacom
9 1 (1.37%) ILOG
9 1 (1.37%) SAP
Hatfield, Hertfordshire
Understanding Recruitment
Salary: £45000.00 - £50000.00 per annum + shift + benefits
Posted: 19 hours ago
Hatfield
OHO Group Ltd.
Salary: £55000 - £60000 per annum
Posted: 7 days ago
Hatfield, Hertfordshire
Computacenter
Salary: Competitive + Benefits
Posted: 18 days ago
Hatfield, Hertfordshire
Ocado
Salary: Competitive + Benefits
Posted: 18 days ago
Hatfield
Interquest - IQ Tech
Salary: £40000 - £45000 per annum + Benefits
Posted: 12 days ago
Hatfield, Hertfordshire
Computacenter
Salary: Competitive + Benefits
Posted: 16 days ago