Period
to 25 November 2017

The median annual salary for a 2nd Line Support was £24,500 in advertised job vacancies in High Wycombe during the 6 months to 25 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
Buckinghamshire > High Wycombe
6 months to
25 Nov 2017
Same period 2016 Same period 2015
Rank 26 42 68
Rank change year-on-year +16 +26 -12
Permanent jobs requiring a 2nd Line Support 17 26 7
As % of all permanent IT jobs advertised in High Wycombe 5.54% 4.76% 1.08%
As % of the Job Titles category 5.57% 4.86% 1.09%
Number of salaries quoted 17 20 5
High Wycombe median annual salary £24,500 £28,250 £27,500
Median salary % change year-on-year -13.27% +2.73% +14.58%
10th Percentile £21,700 £22,725 £21,250
90th Percentile £29,050 £30,150 £33,000
Buckinghamshire median annual salary £25,000 £27,000 £25,000
% change year-on-year -7.41% +8.00% -1.96%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in High Wycombe. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
High Wycombe
Permanent vacancies in High Wycombe with a recognized job title 305 535 640
% of permanent IT jobs with a recognized job title 99.35% 97.99% 98.46%
Number of salaries quoted 253 445 506
High Wycombe median annual salary £45,000 £45,000 £45,000
10th Percentile £22,100 £23,200 £24,750
90th Percentile £61,250 £67,500 £71,875
Buckinghamshire median annual salary £42,500 £42,500 £42,500

2nd Line Support
Job Vacancy Trend in High Wycombe

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in High Wycombe.

Job vacancy trend for 2nd Line Support in High Wycombe

2nd Line Support
Salary Trend in High Wycombe

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in High Wycombe.

Salary trend for 2nd Line Support in High Wycombe

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in High Wycombe

For the 6 months to 25 November 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the High Wycombe region featuring 2nd Line Support in the job title.

1 13 (76.47%) Windows
2 12 (70.59%) Windows Server 2012
3 10 (58.82%) Windows 10
3 10 (58.82%) Windows 7
3 10 (58.82%) Office 365
3 10 (58.82%) Windows Server
3 10 (58.82%) Active Directory
4 9 (52.94%) Microsoft Office
5 8 (47.06%) SQL
5 8 (47.06%) IBM Notes
5 8 (47.06%) Citrix
5 8 (47.06%) Lotus
5 8 (47.06%) Microsoft
5 8 (47.06%) Windows Server 2003
5 8 (47.06%) Web Design
5 8 (47.06%) Mitel
6 4 (23.53%) Video Conferencing
6 4 (23.53%) CheckPoint
6 4 (23.53%) VMware
6 4 (23.53%) Service Management
6 4 (23.53%) Remedy
6 4 (23.53%) NetApp
6 4 (23.53%) VoIP
7 2 (11.76%) VPN
7 2 (11.76%) HP
7 2 (11.76%) Symantec
7 2 (11.76%) Terminal Services
7 2 (11.76%) Firewall
7 2 (11.76%) Wi-Fi
7 2 (11.76%) Handset

2nd Line Support Skill Set
Co-occurring IT Skills in High Wycombe by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (47.06%) IBM Notes
Applications
1 9 (52.94%) Microsoft Office
Cloud Services
1 10 (58.82%) Office 365
Communications & Networking
1 4 (23.53%) VoIP
2 2 (11.76%) Firewall
2 2 (11.76%) VPN
2 2 (11.76%) Wi-Fi
General
1 1 (5.88%) Retail
Miscellaneous
1 4 (23.53%) Video Conferencing
2 2 (11.76%) Handset
3 1 (5.88%) Analytical Skills
3 1 (5.88%) EPoS
Operating Systems
1 13 (76.47%) Windows
2 12 (70.59%) Windows Server 2012
3 10 (58.82%) Windows 10
3 10 (58.82%) Windows 7
3 10 (58.82%) Windows Server
4 8 (47.06%) Windows Server 2003
5 1 (5.88%) Windows XP
Processes & Methodologies
1 8 (47.06%) Web Design
2 4 (23.53%) Service Management
3 2 (11.76%) Line Management
Programming Languages
1 8 (47.06%) SQL
Qualifications
1 2 (11.76%) DBS Check
System Software
1 10 (58.82%) Active Directory
2 2 (11.76%) Terminal Services
2 2 (11.76%) VMware Infrastructure
2 2 (11.76%) vSphere
Vendors
1 8 (47.06%) Citrix
1 8 (47.06%) Lotus
1 8 (47.06%) Microsoft
1 8 (47.06%) Mitel
2 4 (23.53%) CheckPoint
2 4 (23.53%) NetApp
2 4 (23.53%) Remedy
2 4 (23.53%) VMware
3 2 (11.76%) HP
3 2 (11.76%) SolarWinds
3 2 (11.76%) Symantec