Customer Service Jobs in High Wycombe

Customer Service
Buckinghamshire > High Wycombe

The following table provides summary statistics for permanent job vacancies advertised in High Wycombe with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 30 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
30 Apr 2024
Same period 2023 Same period 2022
Rank 14 19 12
Rank change year-on-year +5 -7 -1
Permanent jobs citing Customer Service 12 4 17
As % of all permanent jobs advertised in High Wycombe 8.33% 5.00% 15.45%
As % of the Processes & Methodologies category 10.34% 5.71% 16.83%
Number of salaries quoted 11 4 3
10th Percentile - - -
25th Percentile £22,750 £22,500 £24,000
Median annual salary (50th Percentile) £23,500 £30,000 £26,000
Median % change year-on-year -21.67% +15.38% +18.18%
75th Percentile £51,250 £37,938 £28,000
90th Percentile £57,500 £39,175 -
Buckinghamshire median annual salary £32,500 £30,000 £28,500
% change year-on-year +8.33% +5.26% -12.31%

All Process and Methodology Skills
High Wycombe

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in High Wycombe with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 116 70 101
As % of all permanent jobs advertised in High Wycombe 80.56% 87.50% 91.82%
Number of salaries quoted 68 35 58
10th Percentile £23,450 £31,100 £26,250
25th Percentile £31,250 £37,500 £30,000
Median annual salary (50th Percentile) £39,000 £54,000 £46,250
Median % change year-on-year -27.78% +16.76% -11.90%
75th Percentile £45,875 £58,750 £56,875
90th Percentile £62,500 £60,000 £76,250
Buckinghamshire median annual salary £45,000 £50,000 £51,500
% change year-on-year -10.00% -2.91% +3.00%

Customer Service
Job Vacancy Trend in High Wycombe

Job postings citing Customer Service as a proportion of all IT jobs advertised in High Wycombe.

Job vacancy trend for Customer Service in High Wycombe

Customer Service
Salary Trend in High Wycombe

3-month moving average salary quoted in jobs citing Customer Service in High Wycombe.

Salary trend for Customer Service in High Wycombe

Customer Service
Salary Histogram in High Wycombe

Salary distribution for jobs citing Customer Service in High Wycombe over the 6 months to 30 April 2024.

Salary histogram for Customer Service in High Wycombe

Customer Service
Co-occurring Skills and Capabilities in High Wycombe by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (16.67%) SharePoint
Cloud Services
1 2 (16.67%) Microsoft 365
Communications & Networking
1 2 (16.67%) Firewall
1 2 (16.67%) TCP/IP
1 2 (16.67%) VLAN
1 2 (16.67%) VPN
1 2 (16.67%) WAN
General
1 7 (58.33%) Social Skills
2 3 (25.00%) Analytical Skills
3 1 (8.33%) Marketing
3 1 (8.33%) Retail
Job Titles
1 5 (41.67%) Analyst
1 5 (41.67%) IT Analyst
1 5 (41.67%) Service Analyst
1 5 (41.67%) Service Desk Analyst
2 3 (25.00%) Customer Engineer
2 3 (25.00%) Customer Service Engineer
2 3 (25.00%) Customer Support Engineer
2 3 (25.00%) Help Desk Engineer
2 3 (25.00%) Help Desk Support
2 3 (25.00%) Help Desk Support Engineer
2 3 (25.00%) Linux Engineer
2 3 (25.00%) Linux Support
2 3 (25.00%) Linux Support Engineer
2 3 (25.00%) Service Desk Engineer
2 3 (25.00%) Service Desk Support
2 3 (25.00%) Storage Engineer
2 3 (25.00%) Storage Support Engineer
2 3 (25.00%) Support Engineer
3 2 (16.67%) IT Manager
4 1 (8.33%) Trainee
Operating Systems
1 3 (25.00%) Linux
2 2 (16.67%) Windows
2 2 (16.67%) Windows Server
Processes & Methodologies
1 5 (41.67%) Process Improvement
2 2 (16.67%) Coaching
2 2 (16.67%) Due Diligence
2 2 (16.67%) ITIL
2 2 (16.67%) Mentoring
2 2 (16.67%) Service Delivery
2 2 (16.67%) Service Management
2 2 (16.67%) Stakeholder Management
2 2 (16.67%) Tech Ops
3 1 (8.33%) Data Entry
3 1 (8.33%) Problem-Solving
Qualifications
1 2 (16.67%) CCNA
1 2 (16.67%) Cisco Certification
System Software
1 3 (25.00%) GPFS
2 2 (16.67%) Active Directory
2 2 (16.67%) Hyper-V
2 2 (16.67%) VMware Infrastructure
Systems Management
1 2 (16.67%) Microsoft Intune
Vendors
1 7 (58.33%) Microsoft
2 2 (16.67%) Cisco
2 2 (16.67%) CrowdStrike
2 2 (16.67%) Palo Alto
2 2 (16.67%) VMware