ITIL Job Trends in Scotland

ITIL (Information Technology Infrastructure Library)
UK > Scotland

The table below provides summary statistics and salary benchmarking for jobs advertised in Scotland requiring ITIL skills. It covers permanent job vacancies from the 6 months leading up to 15 May 2026, with comparisons to the same periods in the previous two years.

6 months to
15 May 2026
Same period 2025 Same period 2024
Rank 40 85 146
Rank change year-on-year +45 +61 -36
Permanent jobs citing ITIL 119 54 135
As % of all permanent jobs in Scotland 3.63% 2.77% 2.14%
As % of the Processes & Methodologies category 5.13% 2.97% 2.32%
Number of salaries quoted 50 27 99
10th Percentile £27,000 £35,750 £28,440
25th Percentile £30,125 £41,375 £33,000
Median annual salary (50th Percentile) £38,000 £45,000 £49,990
Median % change year-on-year -15.56% -9.98% +5.00%
75th Percentile £52,500 £54,377 £65,625
90th Percentile £62,500 £61,750 £72,433
UK median annual salary £52,500 £50,000 £49,000
% change year-on-year +5.00% +2.04% +3.16%

All Process & Methodology Skills
Scotland

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Scotland.

Permanent vacancies with a requirement for process or methodology skills 2,318 1,817 5,807
As % of all permanent jobs advertised in Scotland 70.80% 93.28% 92.01%
Number of salaries quoted 1,284 845 2,383
10th Percentile £28,250 £26,929 £28,750
25th Percentile £31,250 £38,000 £40,250
Median annual salary (50th Percentile) £45,000 £55,000 £52,500
Median % change year-on-year -18.18% +4.76% -8.70%
75th Percentile £65,000 £72,500 £65,000
90th Percentile £80,000 £93,778 £80,000
UK median annual salary £60,000 £60,000 £55,000
% change year-on-year - +9.09% -10.10%

ITIL
Job Vacancy Trend in Scotland

Historical trend showing the proportion of permanent IT job postings citing ITIL relative to all permanent IT jobs advertised in Scotland.

ITIL job vacancy trend in Scotland

ITIL
Salary Trend in Scotland

Salary distribution trend for jobs in Scotland citing ITIL.

Salary distribution trend for jobs in Scotland citing ITIL

ITIL
Salary Histogram in Scotland

Salary distribution for jobs citing ITIL in Scotland over the 6 months to 15 May 2026.

Salary histogram for ITIL in Scotland

ITIL
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Scotland region over the 6 months to 15 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Glasgow 0 48 £37,000 -30.30% 3
Edinburgh +8 19 £38,000 -12.14% 8
North Lanarkshire - 10 - -
Aberdeen -15 6 £38,000 -15.56% 1
Lanarkshire - 6 - - 2
Renfrewshire - 6 - -
South Lanarkshire - 5 - -
Highlands - 3 £36,000 - 1
North Ayrshire - 2 - -
East Ayrshire - 2 - -
West Dunbartonshire - 2 - -
Stirling - 2 - - 1
Ayrshire - 2 - -
Fife - 1 - - 3
Inverclyde - 1 £60,000 - 1
Perth and Kinross - 1 £23,500 -
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in Scotland by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 7 (5.88%) SharePoint
2 5 (4.20%) Microsoft Exchange
3 3 (2.52%) WebSphere
3 3 (2.52%) WebSphere Application Server
Applications
1 37 (31.09%) Microsoft Office
2 3 (2.52%) Microsoft Excel
3 2 (1.68%) MS Visio
3 2 (1.68%) Weka
Business Applications
1 1 (0.84%) SAP S/4HANA
Cloud Services
1 63 (52.94%) Microsoft 365
2 53 (44.54%) Entra ID
3 34 (28.57%) Azure
4 12 (10.08%) SaaS
5 6 (5.04%) AWS
6 5 (4.20%) OneDrive
7 2 (1.68%) Mimecast
8 1 (0.84%) Azure Cosmos DB
8 1 (0.84%) Azure ExpressRoute
8 1 (0.84%) Azure Monitor
8 1 (0.84%) Azure Stack
8 1 (0.84%) IaaS
8 1 (0.84%) OCI
8 1 (0.84%) PaaS
8 1 (0.84%) ShareGate
Communications & Networking
1 7 (5.88%) Broadband
1 7 (5.88%) Firewall
1 7 (5.88%) VPN
2 6 (5.04%) LAN
2 6 (5.04%) Telnet
2 6 (5.04%) WAN
3 5 (4.20%) DHCP
3 5 (4.20%) DNS
3 5 (4.20%) Wireless
4 4 (3.36%) Remote Desktop
4 4 (3.36%) WLAN
5 2 (1.68%) MPLS
5 2 (1.68%) Network Security
5 2 (1.68%) VSAN
6 1 (0.84%) BGP
6 1 (0.84%) Cisco Firepower
6 1 (0.84%) EIGRP
6 1 (0.84%) OSPF
6 1 (0.84%) SD-WAN
6 1 (0.84%) TCP/IP
Database & Business Intelligence
1 11 (9.24%) Azure SQL Database
2 4 (3.36%) SQL Server
3 1 (0.84%) Oracle Exadata
3 1 (0.84%) PostgreSQL
Development Applications
1 10 (8.40%) JIRA
2 3 (2.52%) Git
General
1 76 (63.87%) Social Skills
2 34 (28.57%) Back Office
3 25 (21.01%) Analytical Skills
4 16 (13.45%) Finance
5 7 (5.88%) Games
6 6 (5.04%) Front Office
7 5 (4.20%) Manufacturing
8 4 (3.36%) Law
9 3 (2.52%) Documentation Skills
9 3 (2.52%) Inclusion and Diversity
9 3 (2.52%) Retail
10 2 (1.68%) Influencing Skills
10 2 (1.68%) Pharmaceutical
11 1 (0.84%) Agriculture
11 1 (0.84%) Banking
11 1 (0.84%) Public Sector
Job Titles
1 47 (39.50%) Support Engineer
2 34 (28.57%) Desktop Engineer
2 34 (28.57%) Desktop Support
2 34 (28.57%) Desktop Support Engineer
3 32 (26.89%) Site Engineer
4 19 (15.97%) Senior
5 17 (14.29%) IT Manager
6 16 (13.45%) Applications Support
7 14 (11.76%) Analyst
8 11 (9.24%) Applications Engineer
8 11 (9.24%) Applications Support Engineer
9 9 (7.56%) Senior IT Manager
9 9 (7.56%) Senior Manager
10 6 (5.04%) Platform Specialist
10 6 (5.04%) Service Analyst
10 6 (5.04%) Service Desk Analyst
10 6 (5.04%) Support Analyst
11 5 (4.20%) Lead
12 4 (3.36%) 3rd Line Support
12 4 (3.36%) ServiceNow Administrator
Libraries, Frameworks & Software Standards
1 6 (5.04%) FIX Protocol
2 3 (2.52%) .NET
Miscellaneous
1 13 (10.92%) Management Information System
2 11 (9.24%) Client/Server
3 8 (6.72%) Onboarding
4 7 (5.88%) Cyber Threat
4 7 (5.88%) Cyberattack
5 6 (5.04%) Equities
5 6 (5.04%) Fixed Income
6 3 (2.52%) Driving Licence
7 2 (1.68%) Clustering
7 2 (1.68%) Enterprise Storage
7 2 (1.68%) Robotics
7 2 (1.68%) Video Conferencing
8 1 (0.84%) Data Centre
8 1 (0.84%) Enterprise Software
8 1 (0.84%) FMCG
8 1 (0.84%) Legacy Systems
8 1 (0.84%) Operational Technology
8 1 (0.84%) SCADA
8 1 (0.84%) Self-Motivation
Operating Systems
1 61 (51.26%) Windows
2 40 (33.61%) Windows 10
3 13 (10.92%) Windows Server
4 5 (4.20%) Linux
5 2 (1.68%) Ubuntu
6 1 (0.84%) AIX
6 1 (0.84%) Red Hat Enterprise Linux
6 1 (0.84%) Solaris
6 1 (0.84%) Windows Server 2016
Processes & Methodologies
1 54 (45.38%) Continuous Improvement
2 50 (42.02%) Cybersecurity
3 49 (41.18%) Customer Service
4 43 (36.13%) Analytics
5 38 (31.93%) Ticket Management
6 36 (30.25%) Patch Management
7 35 (29.41%) Customer Experience
7 35 (29.41%) Problem-Solving
8 34 (28.57%) Customer Acquisition
8 34 (28.57%) Software Deployment
9 29 (24.37%) Change Management
10 17 (14.29%) ITSM
10 17 (14.29%) Mentoring
10 17 (14.29%) Service Management
11 15 (12.61%) Disaster Recovery
12 14 (11.76%) Service Delivery
13 13 (10.92%) Problem Management
14 12 (10.08%) Root Cause Analysis
15 11 (9.24%) Agile
15 11 (9.24%) DevOps
Programming Languages
1 21 (17.65%) SQL
2 17 (14.29%) PowerShell
3 7 (5.88%) JavaScript
4 3 (2.52%) Java
4 3 (2.52%) T-SQL
5 1 (0.84%) Bash
5 1 (0.84%) Python
Qualifications
1 48 (40.34%) Degree
2 37 (31.09%) SC Cleared
2 37 (31.09%) Security Cleared
3 34 (28.57%) CTC Cleared
4 14 (11.76%) ITIL Certification
5 4 (3.36%) Cisco Certification
5 4 (3.36%) Microsoft Certification
6 2 (1.68%) AWS Certification
6 2 (1.68%) Azure Certification
6 2 (1.68%) BPSS Clearance
6 2 (1.68%) CCNA
6 2 (1.68%) CCNP
6 2 (1.68%) CISM
6 2 (1.68%) CISSP
6 2 (1.68%) Computer Science Degree
6 2 (1.68%) MCSE
6 2 (1.68%) Microsoft Certified Professional
6 2 (1.68%) MOS
7 1 (0.84%) ITIL Foundation Certificate
7 1 (0.84%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 36 (30.25%) SLA
2 3 (2.52%) Cyber Essentials
2 3 (2.52%) Cyber Essentials PLUS
2 3 (2.52%) QA
3 2 (1.68%) GDPR
3 2 (1.68%) GxP
System Software
1 28 (23.53%) Active Directory
2 4 (3.36%) VMware Infrastructure
3 2 (1.68%) Docker
3 2 (1.68%) vSphere
4 1 (0.84%) Hyper-V
4 1 (0.84%) Oracle RAC
4 1 (0.84%) VirtualBox
4 1 (0.84%) VMware NSX
Systems Management
1 6 (5.04%) Microsoft Intune
1 6 (5.04%) SCCM
2 3 (2.52%) Active Directory Federation Services
3 2 (1.68%) Ansible
3 2 (1.68%) Kubernetes
3 2 (1.68%) Single Sign-On
4 1 (0.84%) Cisco Prime
4 1 (0.84%) Data Guard
4 1 (0.84%) Forefront Identity Manager
4 1 (0.84%) Oracle Enterprise Manager
4 1 (0.84%) Oracle Flashback
Vendors
1 58 (48.74%) Microsoft
2 43 (36.13%) Cisco
3 19 (15.97%) ServiceNow
4 6 (5.04%) Charles River
5 4 (3.36%) BeyondTrust
5 4 (3.36%) VMware
6 2 (1.68%) Citrix
6 2 (1.68%) EMC
6 2 (1.68%) Fortinet
6 2 (1.68%) Palo Alto
7 1 (0.84%) Aruba
7 1 (0.84%) CheckPoint
7 1 (0.84%) Dynatrace
7 1 (0.84%) F5
7 1 (0.84%) Meraki
7 1 (0.84%) Proofpoint
7 1 (0.84%) Red Hat
7 1 (0.84%) Salesforce
7 1 (0.84%) SAP
7 1 (0.84%) SolarWinds