Period
to 26 May 2020

The following table provides summary statistics for permanent job vacancies advertised in Scotland with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 26 May 2020 with a comparison to the same period in the previous 2 years.

ITIL
UK > Scotland
6 months to
26 May 2020
Same period 2019 Same period 2018
Rank 52 43 44
Rank change year-on-year -9 +1 -4
Permanent jobs citing ITIL 144 290 334
As % of all permanent jobs advertised in Scotland 4.76% 5.52% 5.81%
As % of the Processes & Methodologies category 5.20% 5.91% 6.18%
Number of salaries quoted 100 184 223
Median annual salary £41,000 £40,000 £42,500
Median salary % change year-on-year +2.50% -5.88% -
10th Percentile £26,828 £21,250 £25,250
90th Percentile £65,000 £71,250 £59,400
UK median annual salary £48,000 £45,000 £45,000
% change year-on-year +6.67% - +2.60%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Scotland with a requirement for process or methodology skills.

All Process and Methodology Skills
Scotland
Permanent vacancies with a requirement for process or methodology skills 2,771 4,911 5,407
As % of all permanent IT jobs advertised in Scotland 91.60% 93.54% 93.99%
Number of salaries quoted 1,777 3,247 3,688
Median annual salary £46,820 £45,000 £45,000
Median salary % change year-on-year +4.04% - -
10th Percentile £30,400 £29,000 £29,250
90th Percentile £71,250 £70,000 £70,000
UK median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% +5.26%

ITIL
Job Vacancy Trend in Scotland

Job postings citing ITIL as a proportion of all IT jobs advertised in Scotland.

Job vacancy trend for ITIL in Scotland

ITIL
Salary Trend in Scotland

3-month moving average salary quoted in jobs citing ITIL in Scotland.

Salary trend for ITIL in Scotland

ITIL
Salary Histogram in Scotland

Salary distribution for jobs citing ITIL in Scotland over the 6 months to 26 May 2020.

Salary histogram for ITIL in Scotland

ITIL
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Scotland region over the 6 months to 26 May 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow -2 65 £45,500 +18.18% 3
Edinburgh +7 48 £45,625 +7.35% 3
West Lothian +3 9 £33,000 +12.82%
Dundee +7 8 £37,000 +13.85%
Aberdeen -4 5 £32,500 -45.83%
South Lanarkshire -1 2 £27,000 +28.57%
Stirling -4 2 £41,250 +10.00%
Midlothian -1 1 £35,500 +15.67%
North Lanarkshire -5 1 £40,000 +110.53%
Fife - 1 - - 1
Renfrewshire - 1 £60,000 -
ITIL
UK

For the 6 months to 26 May 2020, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Scotland region with a requirement for ITIL.

1 56 (38.89%) Service Management
2 42 (29.17%) Microsoft
3 36 (25.00%) Finance
4 35 (24.31%) Windows
5 28 (19.44%) Service Delivery
5 28 (19.44%) Agile Software Development
6 25 (17.36%) Office 365
7 24 (16.67%) Active Directory
8 22 (15.28%) Problem-Solving
9 21 (14.58%) Azure
10 20 (13.89%) ITSM
11 19 (13.19%) Change Management
11 19 (13.19%) Incident Management
12 17 (11.81%) SQL Server
13 16 (11.11%) Information Security
14 15 (10.42%) PowerShell
14 15 (10.42%) Analytical Skills
15 14 (9.72%) Problem Management
15 14 (9.72%) Decision-Making
15 14 (9.72%) Windows Server
15 14 (9.72%) VMware
15 14 (9.72%) Degree
15 14 (9.72%) ITIL Certification
16 13 (9.03%) SQL
16 13 (9.03%) Linux
16 13 (9.03%) Cisco
16 13 (9.03%) SDLC
16 13 (9.03%) AWS
17 12 (8.33%) ServiceNow
17 12 (8.33%) Continuous Improvement

ITIL
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (4.17%) MS Exchange
1 6 (4.17%) SharePoint
2 4 (2.78%) Exchange Server 2010
2 4 (2.78%) Skype for Business
3 2 (1.39%) Confluence
3 2 (1.39%) SharePoint 2010
4 1 (0.69%) Apache
4 1 (0.69%) Elasticsearch
4 1 (0.69%) IIS
4 1 (0.69%) WebLogic
Applications
1 11 (7.64%) Microsoft Office
2 1 (0.69%) InfoPath
2 1 (0.69%) Microsoft Excel
2 1 (0.69%) Microsoft PowerPoint
Business Applications
1 4 (2.78%) Dynamics CRM
1 4 (2.78%) Dynamics NAV
2 2 (1.39%) assyst
3 1 (0.69%) Global One
Cloud Services
1 25 (17.36%) Office 365
2 21 (14.58%) Azure
3 13 (9.03%) AWS
4 6 (4.17%) Dynamics 365
5 4 (2.78%) SaaS
6 3 (2.08%) GCP
7 2 (1.39%) IaaS
7 2 (1.39%) Slack
8 1 (0.69%) Azure Active Directory
8 1 (0.69%) Power Platform
8 1 (0.69%) PowerApps
8 1 (0.69%) ShareGate
Communications & Networking
1 12 (8.33%) Firewall
2 7 (4.86%) LAN
2 7 (4.86%) Skype
2 7 (4.86%) WAN
3 6 (4.17%) DHCP
3 6 (4.17%) DNS
4 4 (2.78%) Network Security
4 4 (2.78%) VPN
5 3 (2.08%) Software-Defined Networking
5 3 (2.08%) TCP/IP
6 2 (1.39%) ADSL
6 2 (1.39%) BGP
6 2 (1.39%) CTI
6 2 (1.39%) Ethernet
6 2 (1.39%) OSPF
6 2 (1.39%) SAN
6 2 (1.39%) Wireless
7 1 (0.69%) Cisco ASA
7 1 (0.69%) Intrusion Detection
7 1 (0.69%) VLAN
Database & Business Intelligence
1 17 (11.81%) SQL Server
2 10 (6.94%) SQL Server Integration Services
3 9 (6.25%) SQL Server Reporting Services
4 3 (2.08%) Relational Database
5 2 (1.39%) Crystal Reports
6 1 (0.69%) Amazon RDS
6 1 (0.69%) MySQL
6 1 (0.69%) Power BI
Development Applications
1 6 (4.17%) JIRA
2 3 (2.08%) Selenium
3 2 (1.39%) Metasploit
3 2 (1.39%) Oracle Forms
3 2 (1.39%) Visual Studio
3 2 (1.39%) WebScarab
4 1 (0.69%) Git (software)
4 1 (0.69%) SQL Server Management Studio (SSMS)
4 1 (0.69%) Subversion
General
1 36 (25.00%) Finance
2 9 (6.25%) Banking
3 5 (3.47%) Public Sector
4 2 (1.39%) Investment Banking
4 2 (1.39%) Local Government
4 2 (1.39%) Pharmaceutical
4 2 (1.39%) Retail Banking
5 1 (0.69%) Back Office
5 1 (0.69%) Law
5 1 (0.69%) Telecoms
Job Titles
1 46 (31.94%) Analyst
2 20 (13.89%) Support Analyst
3 17 (11.81%) Service Manager
4 16 (11.11%) Applications Support
5 13 (9.03%) IT Manager
6 12 (8.33%) Developer
7 10 (6.94%) Applications Support Analyst
7 10 (6.94%) IT Services Manager
7 10 (6.94%) Service Analyst
8 9 (6.25%) Service Desk Analyst
8 9 (6.25%) Technical Analyst
9 8 (5.56%) Delivery Manager
9 8 (5.56%) Senior Analyst
9 8 (5.56%) Technical Support
9 8 (5.56%) Technical Support Analyst
10 7 (4.86%) Service Delivery Manager
11 6 (4.17%) Analyst Developer
11 6 (4.17%) Senior Support Analyst
11 6 (4.17%) Support Engineer
12 5 (3.47%) Technical Engineer
Libraries, Frameworks & Software Standards
1 8 (5.56%) .NET
2 5 (3.47%) SOAP
2 5 (3.47%) WCF
2 5 (3.47%) Web Services
2 5 (3.47%) XML
3 3 (2.08%) .NET Framework
3 3 (2.08%) Gherkin
3 3 (2.08%) Middleware
4 2 (1.39%) LDAP
4 2 (1.39%) OAuth
4 2 (1.39%) OAuth2
4 2 (1.39%) OpenID
4 2 (1.39%) SAML
5 1 (0.69%) AngularJS
5 1 (0.69%) CSS
5 1 (0.69%) HTML
5 1 (0.69%) Node.js
Miscellaneous
1 15 (10.42%) Analytical Skills
2 6 (4.17%) Data Centre
2 6 (4.17%) Management Information System
3 5 (3.47%) Cloud Native
3 5 (3.47%) Hybrid Cloud
3 5 (3.47%) Robotics
4 4 (2.78%) CMDB
4 4 (2.78%) Mainframe
4 4 (2.78%) Mobile App
5 3 (2.08%) PMI
5 3 (2.08%) User Experience
6 2 (1.39%) Analytical Mindset
6 2 (1.39%) Driving Licence
6 2 (1.39%) FMCG
6 2 (1.39%) Life Science
6 2 (1.39%) Reference Data
6 2 (1.39%) Smartphone
6 2 (1.39%) Virtual Team
7 1 (0.69%) Replication
7 1 (0.69%) Video Conferencing
Operating Systems
1 35 (24.31%) Windows
2 14 (9.72%) Windows Server
3 13 (9.03%) Linux
4 6 (4.17%) Unix
4 6 (4.17%) Windows 10
5 2 (1.39%) Apple iOS
5 2 (1.39%) Mac OS
5 2 (1.39%) Windows Server 2003
5 2 (1.39%) Windows Server 2012
6 1 (0.69%) Android
6 1 (0.69%) Red Hat Enterprise Linux
6 1 (0.69%) Solaris
6 1 (0.69%) Windows 2000 Server
6 1 (0.69%) Windows 7
6 1 (0.69%) Windows Server 2008
6 1 (0.69%) Windows Vista
6 1 (0.69%) Windows XP
Processes & Methodologies
1 56 (38.89%) Service Management
2 28 (19.44%) Agile Software Development
2 28 (19.44%) Service Delivery
3 22 (15.28%) Problem-Solving
4 20 (13.89%) ITSM
5 19 (13.19%) Change Management
5 19 (13.19%) Incident Management
6 16 (11.11%) Information Security
7 14 (9.72%) Decision-Making
7 14 (9.72%) Problem Management
8 13 (9.03%) SDLC
9 12 (8.33%) Continuous Improvement
9 12 (8.33%) Project Management
10 10 (6.94%) Configuration Management
10 10 (6.94%) Project Delivery
10 10 (6.94%) Release Management
10 10 (6.94%) Stakeholder Management
11 9 (6.25%) Computer Science
11 9 (6.25%) People Management
11 9 (6.25%) Waterfall
Programming Languages
1 15 (10.42%) PowerShell
2 13 (9.03%) SQL
3 10 (6.94%) C#
4 5 (3.47%) VBA
5 3 (2.08%) Java
5 3 (2.08%) Perl
5 3 (2.08%) T-SQL
6 2 (1.39%) JavaScript
6 2 (1.39%) PL/SQL
6 2 (1.39%) VB
7 1 (0.69%) C
7 1 (0.69%) PHP
7 1 (0.69%) VB6
Qualifications
1 14 (9.72%) Degree
1 14 (9.72%) ITIL Certification
2 10 (6.94%) Microsoft Certification
3 6 (4.17%) Cisco Certification
4 5 (3.47%) HND
5 4 (2.78%) CCNA
5 4 (2.78%) CCNP
6 3 (2.08%) PMI Certification
7 2 (1.39%) AWS Certification
7 2 (1.39%) CISA
7 2 (1.39%) CISM
7 2 (1.39%) ITIL Foundation Certificate
7 2 (1.39%) MCSE
7 2 (1.39%) Security Cleared
8 1 (0.69%) CISSP
8 1 (0.69%) MCSA
8 1 (0.69%) PRINCE2 Certification
8 1 (0.69%) PRINCE2 Practitioner
8 1 (0.69%) SC Cleared
Quality Assurance & Compliance
1 10 (6.94%) SLA
2 9 (6.25%) QA
3 7 (4.86%) COBIT
4 4 (2.78%) ISO/IEC 27001
4 4 (2.78%) NIST
5 3 (2.08%) GDPR
6 1 (0.69%) Cyber Essentials
6 1 (0.69%) GAMP
6 1 (0.69%) GLP
6 1 (0.69%) GMP
6 1 (0.69%) GxP
6 1 (0.69%) ISO 9001
6 1 (0.69%) NIST 800
System Software
1 24 (16.67%) Active Directory
2 7 (4.86%) VMware Infrastructure
3 4 (2.78%) Hyper-V
3 4 (2.78%) vSphere
4 3 (2.08%) VMware ESXi
5 2 (1.39%) Docker
Systems Management
1 6 (4.17%) SCCM
2 2 (1.39%) Core Impact
2 2 (1.39%) FortiGate
2 2 (1.39%) Host Intrusion Detection System
2 2 (1.39%) Kubernetes
2 2 (1.39%) Microsoft Intune
2 2 (1.39%) Nessus
2 2 (1.39%) Nexpose
3 1 (0.69%) AirWatch
3 1 (0.69%) Failover Clustering
3 1 (0.69%) Malwarebytes
3 1 (0.69%) Microsoft Clustering
3 1 (0.69%) Network Intrusion Detection System
3 1 (0.69%) RSA Archer
3 1 (0.69%) Systems Management Server (SMS)
3 1 (0.69%) Tivoli
Vendors
1 42 (29.17%) Microsoft
2 14 (9.72%) VMware
3 13 (9.03%) Cisco
4 12 (8.33%) ServiceNow
5 5 (3.47%) Automation Anywhere
5 5 (3.47%) Blue Prism
5 5 (3.47%) Oracle
5 5 (3.47%) UiPath
6 4 (2.78%) IBM
6 4 (2.78%) Juniper
7 3 (2.08%) Citrix
7 3 (2.08%) HP
7 3 (2.08%) SolarWinds
7 3 (2.08%) Veeam
8 2 (1.39%) Adobe
8 2 (1.39%) Capita
8 2 (1.39%) CheckPoint
8 2 (1.39%) F5
8 2 (1.39%) Google
8 2 (1.39%) Remedy