ITSM Job Trends in the Highlands

IT Service Management (ITSM)
Scotland > Highlands

The table below provides summary statistics and salary benchmarking for jobs advertised in the Highlands requiring ITSM skills. It covers permanent job vacancies from the 6 months leading up to 27 May 2026, with comparisons to the same periods in the previous two years.

6 months to
27 May 2026
Same period 2025 Same period 2024
Rank 12 - -
Rank change year-on-year - - -
Permanent jobs citing ITSM 1 0 0
As % of all permanent jobs in the Highlands 1.22% - -
As % of the Processes & Methodologies category 2.17% - -
Number of salaries quoted 0 0 0
Median annual salary (50th Percentile) - - -
Scotland median annual salary £32,250 £40,000 £45,000
% change year-on-year -19.38% -11.11% -29.13%

All Process & Methodology Skills
Highlands

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the Highlands.

Permanent vacancies with a requirement for process or methodology skills 46 13 39
As % of all permanent jobs advertised in the Highlands 56.10% 100.00% 82.98%
Number of salaries quoted 32 6 10
10th Percentile £34,325 - £36,525
25th Percentile £38,000 £37,500 £39,563
Median annual salary (50th Percentile) £40,000 £40,000 £52,750
Median % change year-on-year - -24.17% -
75th Percentile £51,250 £42,500 £62,500
90th Percentile £68,750 - £167,400
Scotland median annual salary £45,000 £52,500 £52,500
% change year-on-year -14.29% - -8.70%

ITSM
Job Vacancy Trend in the Highlands

Historical trend showing the proportion of permanent IT job postings citing ITSM relative to all permanent IT jobs advertised in the Highlands.

ITSM job vacancy trend in the Highlands

ITSM
Salary Trend in the Highlands

Salary distribution trend for jobs in the Highlands citing ITSM.

Salary distribution trend for jobs in the Highlands citing ITSM

ITSM
Job Locations in the Highlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Highlands region over the 6 months to 27 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Inverness - 1 - - 1
ITSM
Scotland

ITSM
Co-Occurring Skills & Capabilities in the Highlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Communications & Networking
1 1 (100.00%) LAN
1 1 (100.00%) Network Security
1 1 (100.00%) VoIP
1 1 (100.00%) WAN
Job Titles
1 1 (100.00%) IT Technician
Miscellaneous
1 1 (100.00%) Driving Licence
Processes & Methodologies
1 1 (100.00%) Application Security
1 1 (100.00%) Collaborative Working
1 1 (100.00%) Continuous Improvement
1 1 (100.00%) Infrastructure Monitoring
1 1 (100.00%) Mathematics
1 1 (100.00%) Performance Metrics
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Service Delivery
1 1 (100.00%) Service Management