The following table provides summary statistics for permanent job vacancies advertised in Scotland with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 3 months to 24 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
24 Mar 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
UK / Scotland
Rank 108 127 125
Rank change year-on-year +19 -2  
Permanent jobs citing ITSM 30 32 30
As % of all permanent IT jobs advertised in Scotland 1.29% 1.09% 0.97%
As % of the Processes & Methodologies category 1.42% 1.21% 1.09%
Number of salaries quoted 24 26 23
Median salary £50,000 £37,500 £40,000
Median salary % change year-on-year +33.33% -6.25%  
90% offered a salary of more than £24,500 £30,000 £33,000
10% offered a salary of more than £59,000 £59,000 £60,000
UK excluding London median salary £47,500 £45,000 £42,500
% change year-on-year +5.55% +5.88%  

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Scotland with a requirement for process and methodology skills.

Process & Methodology Skills
Scotland
Permanent job vacancies with a requirement for process and methodology skills 2116 2646 2748
As % of all permanent IT job vacancies advertised in Scotland 91.25% 90.49% 88.90%
Number of salaries quoted 1329 1706 1674
Median salary £45,000 £46,500 £44,000
Median salary % change year-on-year -3.22% +5.68%  
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £70,000 £60,000 £65,000
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

ITSM
Job Vacancy Trend in Scotland

The job posting trend of jobs advertised in Scotland citing ITSM as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for ITSM in Scotland

ITSM
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Scotland.

Salary trend for ITSM in Scotland

ITSM
Salary Histogram in Scotland

The salary distribution of IT jobs citing ITSM in Scotland over the 3 months to 24 March 2017.

Salary histogram for ITSM in Scotland

ITSM
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Scotland region over the 3 months to 24 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow +34 17 £36,513 +1.42% 1
Edinburgh -7 12 £50,000 +33.33% 2
Renfrewshire - 2 £50,375 - 1
ITSM
UK

ITSM
Top 30 Related IT Skills in Scotland

For the 6 months to 24 March 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region with a requirement for ITSM.

1 29 (78.38%) Service Management
2 23 (62.16%) ITIL
3 19 (51.35%) Finance
4 12 (32.43%) Degree
4 12 (32.43%) Continuous Improvement
5 11 (29.73%) Service Delivery
5 11 (29.73%) SLA
6 10 (27.03%) Microsoft
7 9 (24.32%) ITIL Certification
8 8 (21.62%) Process Improvement
8 8 (21.62%) Problem Management
8 8 (21.62%) Incident Management
9 7 (18.92%) Supplier Management
10 6 (16.22%) Disaster Recovery
10 6 (16.22%) MS Office
10 6 (16.22%) COBIT
11 5 (13.51%) ISO/IEC 27001
11 5 (13.51%) MS Excel
11 5 (13.51%) CISSP
11 5 (13.51%) Business Continuity
11 5 (13.51%) Banking
11 5 (13.51%) CISM
11 5 (13.51%) User Experience
11 5 (13.51%) Analytical Skills
11 5 (13.51%) Data Centre
11 5 (13.51%) ITIL V3
12 4 (10.81%) Privileged Access Management
12 4 (10.81%) Service Design
12 4 (10.81%) Data Security
12 4 (10.81%) Security Management

ITSM
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (5.41%) SharePoint
2 1 (2.70%) IBM Notes
2 1 (2.70%) IIS
2 1 (2.70%) WebSphere
Applications
1 6 (16.22%) MS Office
2 5 (13.51%) MS Excel
3 3 (8.11%) MS PowerPoint
4 1 (2.70%) Adobe Captivate
4 1 (2.70%) Siemens NX
4 1 (2.70%) SOLIDWORKS
Business Applications
1 2 (5.41%) assyst
1 2 (5.41%) Remedy ITSM
2 1 (2.70%) Eloqua
2 1 (2.70%) Teamcenter
Cloud Services
1 3 (8.11%) Office 365
2 1 (2.70%) Cloud Computing
2 1 (2.70%) Microsoft Azure
Communications & Networking
1 1 (2.70%) DNS
1 1 (2.70%) Internet
1 1 (2.70%) iSCSI
1 1 (2.70%) SSH
1 1 (2.70%) TCP/IP
Database & Business Intelligence
1 1 (2.70%) BusinessObjects
1 1 (2.70%) QlikView
1 1 (2.70%) SQL Server
General
1 19 (51.35%) Finance
2 5 (13.51%) Banking
3 3 (8.11%) Billing
4 2 (5.41%) Marketing
5 1 (2.70%) Manufacturing
5 1 (2.70%) Retail
Job Titles
1 7 (18.92%) IT Manager
2 5 (13.51%) Senior Manager
2 5 (13.51%) Senior Service Manager
2 5 (13.51%) Service Management Manager
3 4 (10.81%) IT Security Manager
3 4 (10.81%) Problem Manager
3 4 (10.81%) Security Manager
4 3 (8.11%) Incident and Problem Manager
4 3 (8.11%) Incident Manager
4 3 (8.11%) Major Incident Manager
4 3 (8.11%) Service Manager
5 2 (5.41%) 1st Line Support
5 2 (5.41%) IT Services Manager
5 2 (5.41%) IT Support
5 2 (5.41%) ITSM Specialist
6 1 (2.70%) Head of Information
6 1 (2.70%) Head of Information Services
6 1 (2.70%) Head of Service Operations
6 1 (2.70%) Inside Sales Executive
6 1 (2.70%) Service Design Manager
Libraries, Frameworks & Software Standards
1 3 (8.11%) Middleware
2 1 (2.70%) HTML
Miscellaneous
1 5 (13.51%) Analytical Skills
1 5 (13.51%) Data Centre
1 5 (13.51%) User Experience
2 4 (10.81%) Management Information System
3 2 (5.41%) CMDB
3 2 (5.41%) Computer Science
4 1 (2.70%) Hybrid Cloud
4 1 (2.70%) Social Media
4 1 (2.70%) Virtual Team
Operating Systems
1 2 (5.41%) Windows
2 1 (2.70%) CentOS
2 1 (2.70%) Linux
Processes & Methodologies
1 29 (78.38%) Service Management
2 23 (62.16%) ITIL
3 12 (32.43%) Continuous Improvement
4 11 (29.73%) Service Delivery
5 8 (21.62%) Incident Management
5 8 (21.62%) Problem Management
5 8 (21.62%) Process Improvement
6 7 (18.92%) Supplier Management
7 6 (16.22%) Disaster Recovery
8 5 (13.51%) Business Continuity
8 5 (13.51%) ITIL V3
9 4 (10.81%) Data Security
9 4 (10.81%) Penetration Testing
9 4 (10.81%) Privileged Access Management
9 4 (10.81%) Risk Analysis
9 4 (10.81%) Risk Management
9 4 (10.81%) Security Management
9 4 (10.81%) Security Testing
9 4 (10.81%) Service Design
9 4 (10.81%) Trend Analysis
Programming Languages
1 2 (5.41%) SQL
Qualifications
1 12 (32.43%) Degree
2 9 (24.32%) ITIL Certification
3 5 (13.51%) CISM
3 5 (13.51%) CISSP
4 1 (2.70%) MCITP
4 1 (2.70%) MCTS
4 1 (2.70%) Microsoft Certification
Quality Assurance & Compliance
1 11 (29.73%) SLA
2 6 (16.22%) COBIT
3 5 (13.51%) ISO/IEC 27001
System Software
1 1 (2.70%) NFS
1 1 (2.70%) Samba
Systems Management
1 1 (2.70%) AirWatch
1 1 (2.70%) SCCM
Vendors
1 10 (27.03%) Microsoft
2 2 (5.41%) BMC
2 2 (5.41%) Remedy
3 1 (2.70%) Adobe
3 1 (2.70%) Apple
3 1 (2.70%) HP
3 1 (2.70%) Lotus
3 1 (2.70%) MobileIron
3 1 (2.70%) Red Hat
3 1 (2.70%) SAP
3 1 (2.70%) Sophos
Edinburgh
Recruitment Genius Ltd
Salary: £35000 - £55000 per annum
Posted: Yesterday
Renfrew, Renfrewshire
Sopra Steria Recruitment
Salary: From £49,000 to £51,750 per annum plus benefits
Posted: 2 days ago
Glasgow, Lanarkshire
Sopra Steria Recruitment
Salary: From £35,000 to £38,025 per annum
Posted: 2 days ago
Edinburgh, Midlothian
Harvey Nash plc
Salary: £40000 - £48000 per annum + Competitive Benefits Package
Posted: 4 days ago