Customer Retention Job Trends in Horsham

Customer Retention (Client Retention)
West Sussex > Horsham

The table below provides summary statistics and salary benchmarking for jobs advertised in Horsham requiring Customer Retention skills. It covers permanent job vacancies from the 6 months leading up to 25 July 2026, with comparisons to the same periods in the previous two years.

6 months to
25 Jul 2026
Same period 2025 Same period 2024
Rank 21 - 16
Rank change year-on-year - - -
Permanent jobs citing Customer Retention 2 0 1
As % of all permanent jobs in Horsham 1.53% - 1.72%
As % of the Processes & Methodologies category 2.27% - 1.92%
Number of salaries quoted 1 0 1
10th Percentile - - -
25th Percentile £47,500 - -
Median annual salary (50th Percentile) £50,000 - £35,000
75th Percentile £52,500 - -
90th Percentile - - -
West Sussex median annual salary £40,000 £26,500 £46,250
% change year-on-year +50.94% -42.70% -

All Process & Methodology Skills
Horsham

Customer Retention falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Horsham.

Permanent vacancies with a requirement for process or methodology skills 88 53 52
As % of all permanent jobs advertised in Horsham 67.18% 88.33% 89.66%
Number of salaries quoted 64 32 31
10th Percentile £18,645 £35,125 £25,500
25th Percentile £40,000 £37,500 £34,750
Median annual salary (50th Percentile) £55,000 £45,000 £47,500
Median % change year-on-year +22.22% -5.26% -13.64%
75th Percentile £77,500 £50,000 £66,775
90th Percentile £100,000 £55,250 £69,000
West Sussex median annual salary £60,000 £50,750 £55,000
% change year-on-year +18.23% -7.73% -

Customer Retention
Co-Occurring Skills & Capabilities in Horsham by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (50.00%) SaaS
General
1 1 (50.00%) Social Skills
Job Titles
1 1 (50.00%) Account Manager
Processes & Methodologies
1 1 (50.00%) CRM
1 1 (50.00%) Customer Engagement
1 1 (50.00%) Customer Experience
1 1 (50.00%) Customer Service
1 1 (50.00%) Service Management