Period
to 22 August 2019

The following table provides summary statistics for permanent job vacancies advertised in Horsham with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 22 August 2019 with a comparison to the same period in the previous 2 years.

Service Management
West Sussex > Horsham
6 months to
22 Aug 2019
Same period 2018 Same period 2017
Rank 52 - -
Rank change year-on-year - - +46
Permanent jobs citing Service Management 7 0 0
As % of all permanent IT jobs advertised in Horsham 1.79% - -
As % of the Processes & Methodologies category 1.92% - -
Number of salaries quoted 3 0 0
Horsham median annual salary £52,500 - -
West Sussex median annual salary £51,750 £47,500 £50,500
% change year-on-year +8.95% -5.94% +2.54%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Horsham with a requirement for process or methodology skills.

All Process and Methodology Skills
Horsham
Permanent vacancies with a requirement for process or methodology skills 365 265 244
As % of all permanent IT jobs advertised in Horsham 93.59% 80.30% 85.61%
Number of salaries quoted 320 256 234
Horsham median annual salary £47,500 £42,500 £39,500
Median salary % change year-on-year +11.76% +7.59% +12.86%
10th Percentile £28,225 £22,500 £23,750
90th Percentile £68,750 £57,500 £59,625
West Sussex median annual salary £47,500 £45,000 £42,500
% change year-on-year +5.56% +5.88% -5.56%

Service Management
Job Vacancy Trend in Horsham

Job postings citing Service Management as a percentage of all IT jobs advertised in Horsham.

Job vacancy trend for Service Management in Horsham

Service Management
Salary Trend in Horsham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Horsham.

Salary trend for Service Management in Horsham

Service Management
Salary Histogram in Horsham

The salary distribution of IT jobs citing Service Management in Horsham over the 6 months to 22 August 2019.

Salary histogram for Service Management in Horsham

For the 6 months to 22 August 2019, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Horsham region with a requirement for Service Management.

1 6 (85.71%) ITIL
2 5 (71.43%) Windows
2 5 (71.43%) Microsoft
2 5 (71.43%) Agile Software Development
2 5 (71.43%) Office 365
3 4 (57.14%) VMware
3 4 (57.14%) SharePoint
3 4 (57.14%) Windows Server
4 3 (42.86%) Virtual Infrastructure
4 3 (42.86%) Infrastructure Engineering
4 3 (42.86%) Citrix
4 3 (42.86%) SQL
4 3 (42.86%) Migration
4 3 (42.86%) Microsoft Intune
4 3 (42.86%) Process Improvement
4 3 (42.86%) Azure
4 3 (42.86%) Network Architecture
4 3 (42.86%) Aruba
4 3 (42.86%) SCCM
4 3 (42.86%) VMware Infrastructure
5 2 (28.57%) Degree
5 2 (28.57%) Information Security
5 2 (28.57%) Cisco
5 2 (28.57%) Finance
5 2 (28.57%) SAP
5 2 (28.57%) CRM
5 2 (28.57%) ServiceNow
6 1 (14.29%) Mentoring
6 1 (14.29%) Coaching
6 1 (14.29%) Analytical Skills

Service Management
Co-occurring IT Skills in Horsham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (57.14%) SharePoint
2 1 (14.29%) Exchange Server 2010
2 1 (14.29%) Exchange Server 2013
2 1 (14.29%) MS Exchange
2 1 (14.29%) SAP Portal
2 1 (14.29%) Skype for Business
Applications
1 1 (14.29%) Microsoft Office
Business Applications
1 1 (14.29%) Dynamics CRM
Cloud Services
1 5 (71.43%) Office 365
2 3 (42.86%) Azure
3 1 (14.29%) Dynamics 365
3 1 (14.29%) Yammer
Communications & Networking
1 1 (14.29%) SAN
1 1 (14.29%) Skype
General
1 2 (28.57%) Finance
2 1 (14.29%) Back Office
2 1 (14.29%) Marketing
2 1 (14.29%) Public Sector
Job Titles
1 3 (42.86%) Infrastructure Manager
2 2 (28.57%) Analyst
3 1 (14.29%) Consultant
3 1 (14.29%) CRM Consultant
3 1 (14.29%) CRM Technical Consultant
3 1 (14.29%) Dynamics CRM Consultant
3 1 (14.29%) Microsoft Consultant
3 1 (14.29%) Microsoft CRM Consultant
3 1 (14.29%) Problem Analyst
3 1 (14.29%) Problem Management Analyst
3 1 (14.29%) Service Analyst
3 1 (14.29%) Service Desk Analyst
3 1 (14.29%) Storage Engineer
3 1 (14.29%) Technical Consultant
Libraries, Frameworks & Software Standards
1 1 (14.29%) Silverlight
Miscellaneous
1 1 (14.29%) Analytical Skills
1 1 (14.29%) Management Information System
1 1 (14.29%) Replication
1 1 (14.29%) Self-Motivation
Operating Systems
1 5 (71.43%) Windows
2 4 (57.14%) Windows Server
3 1 (14.29%) Windows 10
3 1 (14.29%) Windows 8
3 1 (14.29%) Windows Server 2008
3 1 (14.29%) Windows Server 2012
3 1 (14.29%) Windows XP
Processes & Methodologies
1 6 (85.71%) ITIL
2 5 (71.43%) Agile Software Development
3 3 (42.86%) Infrastructure Engineering
3 3 (42.86%) Migration
3 3 (42.86%) Network Architecture
3 3 (42.86%) Process Improvement
3 3 (42.86%) Virtual Infrastructure
4 2 (28.57%) CRM
4 2 (28.57%) Information Security
5 1 (14.29%) Business Development
5 1 (14.29%) Contact Management
5 1 (14.29%) Decision-Making
5 1 (14.29%) Incident Management
5 1 (14.29%) PRINCE2
5 1 (14.29%) Problem Management
5 1 (14.29%) Problem-Solving
5 1 (14.29%) Project Planning
5 1 (14.29%) Risk Management
5 1 (14.29%) SOA
5 1 (14.29%) Statistics
Programming Languages
1 3 (42.86%) SQL
2 1 (14.29%) C
Qualifications
1 2 (28.57%) Degree
2 1 (14.29%) A+ Certification
2 1 (14.29%) Microsoft Certification
Quality Assurance & Compliance
1 1 (14.29%) GDPR
1 1 (14.29%) QA
System Software
1 3 (42.86%) VMware Infrastructure
2 1 (14.29%) Active Directory
2 1 (14.29%) Virtual Machines
2 1 (14.29%) VMware ESXi
Systems Management
1 3 (42.86%) Microsoft Intune
1 3 (42.86%) SCCM
2 1 (14.29%) DameWare
Vendors
1 5 (71.43%) Microsoft
2 4 (57.14%) VMware
3 3 (42.86%) Aruba
3 3 (42.86%) Citrix
4 2 (28.57%) Cisco
4 2 (28.57%) SAP
4 2 (28.57%) ServiceNow
5 1 (14.29%) 3PAR
5 1 (14.29%) Brocade
5 1 (14.29%) Hitachi
5 1 (14.29%) HP
5 1 (14.29%) Isilon
5 1 (14.29%) Mitel
5 1 (14.29%) NetApp
5 1 (14.29%) Splunk