Period
to 16 January 2018

The median annual salary for a Service Analyst was £21,500 in advertised job vacancies in Horsham during the 6 months to 16 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Analyst
West Sussex > Horsham
6 months to
16 Jan 2018
Same period 2017 Same period 2016
Rank 47 21 48
Rank change year-on-year -26 +27 +6
Permanent jobs requiring a Service Analyst 5 7 11
As % of all permanent IT jobs advertised in Horsham 1.81% 4.58% 4.37%
As % of the Job Titles category 1.83% 4.73% 4.38%
Number of salaries quoted 3 7 11
Horsham median annual salary £21,500 £20,000 £21,000
Median salary % change year-on-year +7.50% -4.76% +5.00%
10th Percentile £19,450 £18,800 £20,250
90th Percentile £21,950 £21,200 £24,500
West Sussex median annual salary £27,500 £23,250 £21,000
% change year-on-year +18.28% +10.71% -27.59%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Horsham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Horsham
Permanent vacancies in Horsham with a recognized job title 273 148 251
% of permanent IT jobs with a recognized job title 98.91% 96.73% 99.60%
Number of salaries quoted 257 126 235
Horsham median annual salary £40,000 £37,500 £40,000
Median salary % change year-on-year +6.67% -6.25% -5.33%
10th Percentile £22,500 £19,125 £24,750
90th Percentile £60,000 £52,500 £58,250
West Sussex median annual salary £45,000 £45,000 £42,500
% change year-on-year - +5.88% +6.25%

Service Analyst
Job Vacancy Trend in Horsham

Job postings that featured Service Analyst in the job title as a percentage of all IT jobs advertised in Horsham.

Job vacancy trend for Service Analyst in Horsham

Service Analyst
Salary Trend in Horsham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst in Horsham.

Salary trend for Service Analyst in Horsham

Service Analyst Skill Set
Top 14 Co-occurring IT Skills in Horsham

For the 6 months to 16 January 2018, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Horsham region featuring Service Analyst in the job title.

1 3 (60.00%) Windows
1 3 (60.00%) MS Exchange
1 3 (60.00%) Active Directory
2 2 (40.00%) SLA
2 2 (40.00%) Service Management
2 2 (40.00%) ITSM
2 2 (40.00%) ITIL
3 1 (20.00%) Windows Server
3 1 (20.00%) ITIL Foundation Certificate
3 1 (20.00%) Analytical Skills
3 1 (20.00%) Windows 10
3 1 (20.00%) Problem Management
3 1 (20.00%) Time Management
3 1 (20.00%) ITIL Certification

Service Analyst Skill Set
Co-occurring IT Skills in Horsham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (60.00%) MS Exchange
Miscellaneous
1 1 (20.00%) Analytical Skills
Operating Systems
1 3 (60.00%) Windows
2 1 (20.00%) Windows 10
2 1 (20.00%) Windows Server
Processes & Methodologies
1 2 (40.00%) ITIL
1 2 (40.00%) ITSM
1 2 (40.00%) Service Management
2 1 (20.00%) Problem Management
2 1 (20.00%) Time Management
Qualifications
1 1 (20.00%) ITIL Certification
1 1 (20.00%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 2 (40.00%) SLA
System Software
1 3 (60.00%) Active Directory