Period
to 21 November 2018

The following table provides summary statistics for permanent job vacancies advertised in Hounslow with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 21 November 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
West London > Hounslow
6 months to
21 Nov 2018
Same period 2017 Same period 2016
Rank 39 44 40
Rank change year-on-year +5 -4 +26
Permanent jobs citing SLA 10 10 15
As % of all permanent IT jobs advertised in Hounslow 3.24% 3.04% 4.09%
As % of the Quality Assurance & Compliance category 11.49% 15.87% 31.25%
Number of salaries quoted 10 10 15
Hounslow median annual salary £25,500 £45,000 £35,000
Median salary % change year-on-year -43.33% +28.57% -6.67%
10th Percentile £21,250 £35,750 £26,000
90th Percentile £30,875 £54,175 £52,500
West London median annual salary £45,000 £45,000 £41,500
% change year-on-year - +8.43% +10.67%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Hounslow with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Hounslow
Permanent vacancies with a requirement for quality assurance or compliance skills 87 63 48
As % of all permanent IT jobs advertised in Hounslow 28.16% 19.15% 13.08%
Number of salaries quoted 71 51 45
Hounslow median annual salary £50,000 £47,500 £50,000
Median salary % change year-on-year +5.26% -5.00% +21.21%
10th Percentile £26,500 £42,000 £26,000
90th Percentile £71,250 £67,500 £64,500
West London median annual salary £52,500 £51,732 £50,000
% change year-on-year +1.48% +3.46% -

SLA
Job Vacancy Trend in Hounslow

Job postings citing SLA as a percentage of all IT jobs advertised in Hounslow.

Job vacancy trend for SLA in Hounslow

SLA
Salary Trend in Hounslow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Hounslow.

Salary trend for SLA in Hounslow

SLA
Job Locations in Hounslow

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Hounslow region over the 6 months to 21 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Feltham - 3 £24,000 -
Chiswick - 1 £29,500 -
SLA
West London

For the 6 months to 21 November 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hounslow region with a requirement for SLA.

1 5 (50.00%) Remedy
2 4 (40.00%) PMI
2 4 (40.00%) PMI Certification
2 4 (40.00%) Wireless
2 4 (40.00%) Legal
2 4 (40.00%) Unified Communications
3 3 (30.00%) Break/Fix
3 3 (30.00%) Active Directory
3 3 (30.00%) Microsoft Office
4 2 (20.00%) Windows
4 2 (20.00%) DHCP
4 2 (20.00%) Motorola
4 2 (20.00%) Apple
4 2 (20.00%) Wi-Fi
4 2 (20.00%) iPhone
4 2 (20.00%) Windows Server 2008
4 2 (20.00%) Windows 2000 Server
4 2 (20.00%) Telematics
4 2 (20.00%) Windows 7
4 2 (20.00%) Windows 8
4 2 (20.00%) Mobile Device Management
4 2 (20.00%) Windows 10
4 2 (20.00%) Windows Server
4 2 (20.00%) Samsung
5 1 (10.00%) ServiceNow
5 1 (10.00%) Data Centre
5 1 (10.00%) Degree
5 1 (10.00%) Fujitsu
5 1 (10.00%) HP
5 1 (10.00%) Dell

SLA
Co-occurring IT Skills in Hounslow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (30.00%) Microsoft Office
2 1 (10.00%) Microsoft Excel
Communications & Networking
1 4 (40.00%) Unified Communications
1 4 (40.00%) Wireless
2 2 (20.00%) DHCP
2 2 (20.00%) Wi-Fi
General
1 4 (40.00%) Legal
Job Titles
1 4 (40.00%) Support Engineer
1 4 (40.00%) Systems Engineer
1 4 (40.00%) Systems Support
1 4 (40.00%) Systems Support Engineer
2 3 (30.00%) Break Fix Engineer
2 3 (30.00%) Field Engineer
3 2 (20.00%) Field Hardware Engineer
3 2 (20.00%) Hardware Engineer
3 2 (20.00%) IT Engineer
3 2 (20.00%) Service Desk Engineer
4 1 (10.00%) 2nd Line Support
4 1 (10.00%) IT Support
4 1 (10.00%) IT Support Specialist
4 1 (10.00%) Server Engineer
4 1 (10.00%) Support Specialist
Miscellaneous
1 4 (40.00%) PMI
2 2 (20.00%) iPhone
3 1 (10.00%) Data Centre
Operating Systems
1 2 (20.00%) Windows
1 2 (20.00%) Windows 10
1 2 (20.00%) Windows 2000 Server
1 2 (20.00%) Windows 7
1 2 (20.00%) Windows 8
1 2 (20.00%) Windows Server
1 2 (20.00%) Windows Server 2008
Processes & Methodologies
1 3 (30.00%) Break/Fix
2 2 (20.00%) Mobile Device Management
2 2 (20.00%) Telematics
3 1 (10.00%) ITIL
Qualifications
1 4 (40.00%) PMI Certification
2 1 (10.00%) Degree
System Software
1 3 (30.00%) Active Directory
Vendors
1 5 (50.00%) Remedy
2 2 (20.00%) Apple
2 2 (20.00%) Motorola
2 2 (20.00%) Samsung
3 1 (10.00%) Dell
3 1 (10.00%) Fujitsu
3 1 (10.00%) HP
3 1 (10.00%) IBM
3 1 (10.00%) Microsoft
3 1 (10.00%) ServiceNow
3 1 (10.00%) Sun