1st Line Support Job Trends in Ipswich

First Line Support
Suffolk > Ipswich

As of 13 January 2026, there is not enough information available from job vacancies posted within the last 6 months to determine the median First Line Support salary in Ipswich.

6 months to
13 Jan 2026
Same period 2025 Same period 2024
Rank 19 17 -
Rank change year-on-year -2 - -
Permanent jobs requiring a 1st Line Support 6 5 0
As % of all permanent jobs in Ipswich 4.32% 4.35% -
As % of the Job Titles category 4.41% 4.55% -
Number of salaries quoted 0 0 0
Median annual salary (50th Percentile) - - -
Suffolk median annual salary - - £22,500
% change year-on-year - - -10.00%

All Permanent IT Job Roles
Ipswich

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Ipswich. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Ipswich with a recognized job title 136 110 62
% of permanent jobs with a recognized job title 97.84% 95.65% 100.00%
Number of salaries quoted 97 36 52
10th Percentile £29,200 £42,500 £24,000
25th Percentile £35,000 £51,813 £40,625
Median annual salary (50th Percentile) £47,500 £70,000 £56,470
Median % change year-on-year -32.14% +23.96% -5.88%
75th Percentile £63,750 £75,000 £67,500
90th Percentile £80,000 £80,375 £85,000
Suffolk median annual salary £45,000 £55,000 £45,000
% change year-on-year -18.18% +22.22% -14.29%

1st Line Support
Job Vacancy Trend in Ipswich

Historical trend showing the proportion of permanent IT job postings featuring '1st Line Support' in the job title relative to all permanent IT jobs advertised in Ipswich.

1st Line Support job vacancy trend in Ipswich

1st Line Support
Salary Trend in Ipswich

Salary distribution trend for 1st Line Support job vacancies in Ipswich.

Salary distribution trend for 1st Line Support job vacancies in Ipswich

1st Line Support Skill Set
Top 6 Co-Occurring Skills & Capabilities in Ipswich

For the 6 months to 13 January 2026, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Ipswich region featuring 1st Line Support in the job title.

1 6 (100.00%) Customer Experience
1 6 (100.00%) Customer Service
1 6 (100.00%) Microsoft
1 6 (100.00%) Microsoft 365
1 6 (100.00%) Problem-Solving
1 6 (100.00%) Windows

1st Line Support Skill Set
Co-Occurring Skills & Capabilities in Ipswich by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 6 (100.00%) Microsoft 365
General
1 6 (100.00%) Social Skills
Miscellaneous
1 6 (100.00%) Driving Licence
Operating Systems
1 6 (100.00%) Windows
Processes & Methodologies
1 6 (100.00%) Customer Experience
1 6 (100.00%) Customer Service
1 6 (100.00%) Problem-Solving
Vendors
1 6 (100.00%) Microsoft