The median annual salary for a 1st Line Support was £17,500 in advertised job vacancies in Suffolk during the 3 months to 29 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support
East of England / Suffolk
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 38 62 67
Rank change year-on-year +24 +5  
Permanent jobs requiring a 1st Line Support 5 7 3
As % of all permanent IT jobs advertised in Suffolk 1.63% 1.16% 0.53%
As % of the Job Titles category 1.64% 1.21% 0.54%
Number of salaries quoted 5 7 3
Median salary £17,500 £17,000 £18,000
Median salary % change year-on-year +2.94% -5.55%  
UK excluding London median salary £21,000 £20,500 £20,000
% change year-on-year +2.43% +2.50%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Suffolk. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Suffolk
Permanent job vacancies with a job title containing a recognized job role 305 579 558
As % of all permanent IT job vacancies advertised in Suffolk 99.35% 96.02% 98.41%
Number of salaries quoted 276 514 459
Median salary £37,500 £35,000 £35,000
Median salary % change year-on-year +7.14% -  
90% offered a salary of more than £23,000 £22,000 £22,500
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London median salary £41,500 £41,500 £40,000
% change year-on-year - +3.75%  

1st Line Support
Job Vacancy Trend in Suffolk

The job posting trend of jobs advertised in Suffolk that featured 1st Line Support in the job title.

Job vacancy trend for 1st Line Support in Suffolk

1st Line Support
Salary Trend in Suffolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support in Suffolk.

Salary trend for 1st Line Support in Suffolk

1st Line Support
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Suffolk region over the 3 months to 29 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bury St Edmunds +1 2 £16,250 -7.14% 1
Ipswich +31 1 £21,000 +23.52%
1st Line Support
East of England

1st Line Support Skill Set
Top 23 Co-occurring IT Skills in Suffolk

For the 6 months to 29 March 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Suffolk region featuring 1st Line Support in the job title.

1 3 (37.50%) Windows
2 2 (25.00%) LAN
2 2 (25.00%) WAN
2 2 (25.00%) DHCP
2 2 (25.00%) VPN
2 2 (25.00%) DNS
2 2 (25.00%) Windows 7
2 2 (25.00%) Mentoring
2 2 (25.00%) Driving Licence
2 2 (25.00%) Windows 10
2 2 (25.00%) Remote Desktop
3 1 (12.50%) MS Office
3 1 (12.50%) ITIL
3 1 (12.50%) ITIL V3
3 1 (12.50%) Office 365
3 1 (12.50%) Windows Phone
3 1 (12.50%) Mobile Device Management
3 1 (12.50%) Retail
3 1 (12.50%) SCCM
3 1 (12.50%) SLA
3 1 (12.50%) Microsoft
3 1 (12.50%) Active Directory
3 1 (12.50%) Apple

1st Line Support Skill Set
Co-occurring IT Skills in Suffolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (12.50%) MS Office
Cloud Services
1 1 (12.50%) Office 365
Communications & Networking
1 2 (25.00%) DHCP
1 2 (25.00%) DNS
1 2 (25.00%) LAN
1 2 (25.00%) Remote Desktop
1 2 (25.00%) VPN
1 2 (25.00%) WAN
General
1 1 (12.50%) Retail
Miscellaneous
1 2 (25.00%) Driving Licence
Operating Systems
1 3 (37.50%) Windows
2 2 (25.00%) Windows 10
2 2 (25.00%) Windows 7
3 1 (12.50%) Windows Phone
Processes & Methodologies
1 2 (25.00%) Mentoring
2 1 (12.50%) ITIL
2 1 (12.50%) ITIL V3
2 1 (12.50%) Mobile Device Management
Quality Assurance & Compliance
1 1 (12.50%) SLA
System Software
1 1 (12.50%) Active Directory
Systems Management
1 1 (12.50%) SCCM
Vendors
1 1 (12.50%) Apple
1 1 (12.50%) Microsoft
Bury St. Edmunds
Hays Specialist Recruitment Ltd
Salary: £15500.00 - £16500.00 per annum
Posted: 11 days ago