2nd Line Support Jobs in Ipswich

Second Line Support
Suffolk > Ipswich

The median Second Line Support salary in Ipswich is £31,250 per year, according to job vacancies posted during the 6 months leading to 17 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
17 May 2025
Same period 2024 Same period 2023
Rank 12 - -
Rank change year-on-year - - -
Permanent jobs requiring a 2nd Line Support 13 0 0
As % of all permanent jobs advertised in Ipswich 14.61% - -
As % of the Job Titles category 14.77% - -
Number of salaries quoted 10 0 0
10th Percentile £27,250 - -
25th Percentile £27,500 - -
Median annual salary (50th Percentile) £31,250 - -
75th Percentile £33,750 - -
90th Percentile - - -
Suffolk median annual salary £32,500 £25,000 -
% change year-on-year +30.00% - -

All Permanent IT Job Vacancies
Ipswich

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Ipswich. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Ipswich with a recognized job title 88 204 105
% of permanent jobs with a recognized job title 98.88% 98.08% 78.95%
Number of salaries quoted 75 156 66
10th Percentile £25,625 £25,500 £25,000
25th Percentile £29,000 £28,000 £31,250
Median annual salary (50th Percentile) £47,500 £48,500 £52,500
Median % change year-on-year -2.06% -7.62% +16.67%
75th Percentile £57,500 £59,063 £70,450
90th Percentile £66,500 £75,000 £81,875
Suffolk median annual salary £65,000 £40,000 £38,250
% change year-on-year +62.50% +4.58% -11.05%

2nd Line Support
Job Vacancy Trend in Ipswich

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Ipswich.

Job vacancy trend for 2nd Line Support in Ipswich

2nd Line Support
Salary Trend in Ipswich

3-month moving average salary quoted in jobs citing 2nd Line Support in Ipswich.

Salary trend for 2nd Line Support in Ipswich

2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Ipswich

For the 6 months to 17 May 2025, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Ipswich region featuring 2nd Line Support in the job title.

1 13 (100.00%) Microsoft
1 13 (100.00%) Microsoft 365
2 10 (76.92%) Windows Server
2 10 (76.92%) Windows
3 8 (61.54%) Active Directory
3 8 (61.54%) Problem-Solving
3 8 (61.54%) Social Skills
3 8 (61.54%) Azure
4 6 (46.15%) Cybersecurity
4 6 (46.15%) Service Delivery
5 5 (38.46%) Disaster Recovery
5 5 (38.46%) Security Management
5 5 (38.46%) VMware
5 5 (38.46%) VLAN
5 5 (38.46%) VMware Infrastructure
5 5 (38.46%) Firmware
5 5 (38.46%) Microsoft Office
5 5 (38.46%) ITIL
5 5 (38.46%) DHCP
5 5 (38.46%) TCP/IP
5 5 (38.46%) DNS
5 5 (38.46%) Hyper-V
5 5 (38.46%) Driving Licence
5 5 (38.46%) Customer Service
6 3 (23.08%) Onboarding
6 3 (23.08%) Client Onboarding
6 3 (23.08%) IT Strategy
6 3 (23.08%) Mentoring
6 3 (23.08%) Wi-Fi
6 3 (23.08%) Firewall

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Ipswich by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 5 (38.46%) Microsoft Office
Cloud Services
1 13 (100.00%) Microsoft 365
2 8 (61.54%) Azure
Communications & Networking
1 5 (38.46%) DHCP
1 5 (38.46%) DNS
1 5 (38.46%) TCP/IP
1 5 (38.46%) VLAN
2 3 (23.08%) Firewall
2 3 (23.08%) Wi-Fi
General
1 8 (61.54%) Social Skills
Miscellaneous
1 5 (38.46%) Driving Licence
2 3 (23.08%) Onboarding
Operating Systems
1 10 (76.92%) Windows
1 10 (76.92%) Windows Server
Processes & Methodologies
1 8 (61.54%) Problem-Solving
2 6 (46.15%) Cybersecurity
2 6 (46.15%) Service Delivery
3 5 (38.46%) Customer Service
3 5 (38.46%) Disaster Recovery
3 5 (38.46%) ITIL
3 5 (38.46%) Security Management
4 3 (23.08%) Client Onboarding
4 3 (23.08%) IT Strategy
4 3 (23.08%) Mentoring
System Software
1 8 (61.54%) Active Directory
2 5 (38.46%) Firmware
2 5 (38.46%) Hyper-V
2 5 (38.46%) VMware Infrastructure
Vendors
1 13 (100.00%) Microsoft
2 5 (38.46%) VMware