2nd Line Support Jobs in Suffolk

Second Line Support
East of England > Suffolk

The median Second Line Support salary in Suffolk is £25,000 per year according to job vacancies posted during the 6 months to 18 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
18 Apr 2024
Same period 2023 Same period 2022
Rank 43 41 29
Rank change year-on-year -2 -12 -7
Permanent jobs requiring a 2nd Line Support 4 1 8
As % of all permanent jobs advertised in Suffolk 0.84% 0.36% 3.36%
As % of the Job Titles category 0.88% 0.43% 3.81%
Number of salaries quoted 3 1 8
10th Percentile - - -
25th Percentile £24,500 £26,250 -
Median annual salary (50th Percentile) £25,000 £27,500 £33,000
Median % change year-on-year -9.09% -16.67% +20.00%
75th Percentile £25,500 £28,750 -
90th Percentile - - -
East of England median annual salary £31,000 £32,500 £32,500
% change year-on-year -4.62% - +22.64%

All Permanent IT Job Vacancies
Suffolk

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Suffolk. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Suffolk with a recognized job title 456 231 210
% of permanent jobs with a recognized job title 96.00% 83.39% 88.24%
Number of salaries quoted 297 117 97
10th Percentile £24,650 £25,000 £27,500
25th Percentile £27,750 £30,780 £33,000
Median annual salary (50th Percentile) £40,000 £42,000 £40,000
Median % change year-on-year -4.76% +5.00% -11.11%
75th Percentile £53,750 £67,500 £54,750
90th Percentile £61,250 £78,000 £68,500
East of England median annual salary £47,500 £55,000 £50,000
% change year-on-year -13.64% +10.00% -

2nd Line Support
Job Vacancy Trend in Suffolk

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Suffolk.

Job vacancy trend for 2nd Line Support in Suffolk

2nd Line Support
Salary Trend in Suffolk

3-month moving average salary quoted in jobs citing 2nd Line Support in Suffolk.

Salary trend for 2nd Line Support in Suffolk

2nd Line Support
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Suffolk region over the 6 months to 18 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Southwold - 3 £25,000 -
2nd Line Support
East of England

2nd Line Support Skill Set
Top 19 Co-occurring Skills and Capabilities in Suffolk

For the 6 months to 18 April 2024, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Suffolk region featuring 2nd Line Support in the job title.

1 4 (100.00%) Microsoft 365
1 4 (100.00%) Customer Service
2 3 (75.00%) JDE EnterpriseOne
2 3 (75.00%) Shopify
2 3 (75.00%) Mimecast
2 3 (75.00%) Power BI
2 3 (75.00%) Windows Server
2 3 (75.00%) B2B Sales
2 3 (75.00%) Power Platform
2 3 (75.00%) Oracle
2 3 (75.00%) Windows
2 3 (75.00%) SharePoint
2 3 (75.00%) E-Commerce
2 3 (75.00%) ERP
2 3 (75.00%) Business Intelligence
2 3 (75.00%) B2B
2 3 (75.00%) Microsoft
2 3 (75.00%) JD Edwards
3 1 (25.00%) SQL

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Suffolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (75.00%) SharePoint
Business Applications
1 3 (75.00%) JDE EnterpriseOne
1 3 (75.00%) Shopify
Cloud Services
1 4 (100.00%) Microsoft 365
2 3 (75.00%) Mimecast
2 3 (75.00%) Power Platform
Database & Business Intelligence
1 3 (75.00%) Power BI
Operating Systems
1 3 (75.00%) Windows
1 3 (75.00%) Windows Server
Processes & Methodologies
1 4 (100.00%) Customer Service
2 3 (75.00%) B2B
2 3 (75.00%) B2B Sales
2 3 (75.00%) Business Intelligence
2 3 (75.00%) E-Commerce
2 3 (75.00%) ERP
Programming Languages
1 1 (25.00%) SQL
Vendors
1 3 (75.00%) JD Edwards
1 3 (75.00%) Microsoft
1 3 (75.00%) Oracle