2nd Line Support Job Trends in Ipswich

Second Line Support
Suffolk > Ipswich

The median Second Line Support salary in Ipswich is £32,500 per year, according to job vacancies posted during the 6 months leading to 15 September 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

 6 months to
15 Sep 2025		 Same period 2024 Same period 2023
Rank 21 - -
Rank change year-on-year - - -
Permanent jobs requiring a 2nd Line Support 6 0 0
As % of all permanent jobs advertised in Ipswich 5.04% - -
As % of the Job Titles category 5.08% - -
Number of salaries quoted 6 0 0
10th Percentile £27,250 - -
25th Percentile £28,250 - -
Median annual salary (50th Percentile) £32,500 - -
75th Percentile £33,750 - -
90th Percentile - - -
Suffolk median annual salary £32,500 £35,000 -
% change year-on-year -7.14% - -

All Permanent IT Job Vacancies
Ipswich

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Ipswich. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Ipswich with a recognized job title 118 153 99
% of permanent jobs with a recognized job title 99.16% 96.23% 85.34%
Number of salaries quoted 109 85 72
10th Percentile £30,000 £24,400 £24,750
25th Percentile £31,750 £29,629 £36,688
Median annual salary (50th Percentile) £51,500 £45,000 £60,000
Median % change year-on-year +14.44% -25.00% +14.29%
75th Percentile £63,750 £72,500 £69,063
90th Percentile £76,250 £78,750 £85,000
Suffolk median annual salary £46,750 £35,000 £45,000
% change year-on-year +33.57% -22.22% -5.26%

2nd Line Support
Job Vacancy Trend in Ipswich

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Ipswich.

Job vacancy trend for 2nd Line Support in Ipswich

2nd Line Support
Salary Trend in Ipswich

Salary distribution trend for 2nd Line Support job vacancies in Ipswich.

Salary distribution trend for 2nd Line Support job vacancies in Ipswich

2nd Line Support Skill Set
Top 22 Co-occurring Skills and Capabilities in Ipswich

For the 6 months to 15 September 2025, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Ipswich region featuring 2nd Line Support in the job title.

1 6 (100.00%) Windows
1 6 (100.00%) Microsoft
1 6 (100.00%) Windows Server
1 6 (100.00%) Microsoft 365
2 4 (66.67%) Azure
2 4 (66.67%) Microsoft Office
2 4 (66.67%) DHCP
2 4 (66.67%) TCP/IP
2 4 (66.67%) DNS
2 4 (66.67%) Firmware
2 4 (66.67%) Disaster Recovery
2 4 (66.67%) Security Management
2 4 (66.67%) VLAN
3 2 (33.33%) Hyper-V
3 2 (33.33%) VMware Infrastructure
3 2 (33.33%) VMware
3 2 (33.33%) ITIL
3 2 (33.33%) Active Directory
3 2 (33.33%) Driving Licence
3 2 (33.33%) Problem-Solving
3 2 (33.33%) Social Skills
3 2 (33.33%) Customer Service

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Ipswich by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (66.67%) Microsoft Office
Cloud Services
1 6 (100.00%) Microsoft 365
2 4 (66.67%) Azure
Communications & Networking
1 4 (66.67%) DHCP
1 4 (66.67%) DNS
1 4 (66.67%) TCP/IP
1 4 (66.67%) VLAN
General
1 2 (33.33%) Social Skills
Miscellaneous
1 2 (33.33%) Driving Licence
Operating Systems
1 6 (100.00%) Windows
1 6 (100.00%) Windows Server
Processes & Methodologies
1 4 (66.67%) Disaster Recovery
1 4 (66.67%) Security Management
2 2 (33.33%) Customer Service
2 2 (33.33%) ITIL
2 2 (33.33%) Problem-Solving
System Software
1 4 (66.67%) Firmware
2 2 (33.33%) Active Directory
2 2 (33.33%) Hyper-V
2 2 (33.33%) VMware Infrastructure
Vendors
1 6 (100.00%) Microsoft
2 2 (33.33%) VMware
8 2nd Line Support jobs in the East of England