Help Desk Support Jobs in Kent

Help Desk Support
South East > Kent

The median Help Desk Support salary in Kent is £24,000 per year according to job vacancies posted during the 6 months to 6 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
6 May 2024
Same period 2023 Same period 2022
Rank 74 - -
Rank change year-on-year - - -
Permanent jobs requiring a Help Desk Support 30 0 0
As % of all permanent jobs advertised in Kent 2.01% - -
As % of the Job Titles category 2.16% - -
Number of salaries quoted 30 0 0
10th Percentile - - -
25th Percentile £21,250 - -
Median annual salary (50th Percentile) £24,000 - -
75th Percentile £31,188 - -
90th Percentile £33,625 - -
South East median annual salary £24,000 £25,000 £21,500
% change year-on-year -4.00% +16.28% -21.82%

All Permanent IT Job Vacancies
Kent

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Kent. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Kent with a recognized job title 1,388 985 1,264
% of permanent jobs with a recognized job title 92.84% 85.73% 95.76%
Number of salaries quoted 1,033 549 741
10th Percentile £25,250 £27,400 £26,500
25th Percentile £31,250 £33,500 £33,750
Median annual salary (50th Percentile) £42,500 £46,500 £45,000
Median % change year-on-year -8.60% +3.33% +12.50%
75th Percentile £58,750 £60,000 £62,500
90th Percentile £69,750 £72,500 £80,000
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

Help Desk Support
Job Vacancy Trend in Kent

Job postings that featured Help Desk Support in the job title as a proportion of all IT jobs advertised in Kent.

Job vacancy trend for Help Desk Support in Kent

Help Desk Support
Salary Trend in Kent

3-month moving average salary quoted in jobs citing Help Desk Support in Kent.

Salary trend for Help Desk Support in Kent

Help Desk Support
Salary Histogram in Kent

Salary distribution for jobs citing Help Desk Support in Kent over the 6 months to 6 May 2024.

Salary histogram for Help Desk Support in Kent

Help Desk Support
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the Kent region over the 6 months to 6 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Maidstone - 11 £22,500 -
Dartford - 7 £31,500 -
Sevenoaks - 1 £70,000 -
Tonbridge - 1 £24,000 -
Help Desk Support
South East

Help Desk Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Kent

For the 6 months to 6 May 2024, Help Desk Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Kent region featuring Help Desk Support in the job title.

1 26 (86.67%) Windows
1 26 (86.67%) Windows 10
2 24 (80.00%) Microsoft 365
3 21 (70.00%) Customer Service
4 19 (63.33%) SharePoint
4 19 (63.33%) Active Directory
5 15 (50.00%) Microsoft
5 15 (50.00%) Microsoft Office
6 12 (40.00%) Firewall
6 12 (40.00%) DHCP
6 12 (40.00%) DNS
6 12 (40.00%) SLA
6 12 (40.00%) Problem-Solving
6 12 (40.00%) WatchGuard
6 12 (40.00%) Security Cleared
7 9 (30.00%) Gamification
7 9 (30.00%) Broadband
7 9 (30.00%) Telecoms
8 8 (26.67%) AWS
9 7 (23.33%) Apple iOS
9 7 (23.33%) Android
9 7 (23.33%) Azure
9 7 (23.33%) Wireless
9 7 (23.33%) MCITP
9 7 (23.33%) VLAN
9 7 (23.33%) Infrastructure Engineering
9 7 (23.33%) Social Skills
9 7 (23.33%) Network+ Certification
9 7 (23.33%) CCNA
9 7 (23.33%) Cisco Certification

Help Desk Support Skill Set
Co-occurring Skills and Capabilities in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (63.33%) SharePoint
2 7 (23.33%) Microsoft Exchange
Applications
1 15 (50.00%) Microsoft Office
Cloud Services
1 24 (80.00%) Microsoft 365
2 8 (26.67%) AWS
3 7 (23.33%) Azure
3 7 (23.33%) Entra ID
Communications & Networking
1 12 (40.00%) DHCP
1 12 (40.00%) DNS
1 12 (40.00%) Firewall
2 9 (30.00%) Broadband
3 7 (23.33%) ADSL
3 7 (23.33%) LAN
3 7 (23.33%) VLAN
3 7 (23.33%) WAN
3 7 (23.33%) Wireless
4 2 (6.67%) Wi-Fi
General
1 9 (30.00%) Telecoms
2 7 (23.33%) Social Skills
3 2 (6.67%) Analytical Skills
4 1 (3.33%) Finance
Libraries, Frameworks & Software Standards
1 1 (3.33%) .NET
1 1 (3.33%) CSS
1 1 (3.33%) HTML
Operating Systems
1 26 (86.67%) Windows
1 26 (86.67%) Windows 10
2 7 (23.33%) Android
2 7 (23.33%) Apple iOS
Processes & Methodologies
1 21 (70.00%) Customer Service
2 12 (40.00%) Problem-Solving
3 9 (30.00%) Gamification
4 7 (23.33%) Infrastructure Engineering
5 2 (6.67%) Analytical Thinking
6 1 (3.33%) Full Stack Development
6 1 (3.33%) Network Monitoring
Programming Languages
1 1 (3.33%) C#
1 1 (3.33%) SQL
1 1 (3.33%) T-SQL
Qualifications
1 12 (40.00%) Security Cleared
2 7 (23.33%) CCNA
2 7 (23.33%) Cisco Certification
2 7 (23.33%) MCITP
2 7 (23.33%) Microsoft Certification
2 7 (23.33%) Network+ Certification
Quality Assurance & Compliance
1 12 (40.00%) SLA
System Software
1 19 (63.33%) Active Directory
Vendors
1 15 (50.00%) Microsoft
2 12 (40.00%) WatchGuard
3 7 (23.33%) Cisco