The median annual salary for a Help Desk Support was £22,000 in advertised job vacancies in the South East during the 3 months to 28 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Help Desk Support
England / South East
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 345 339 310
Rank change year-on-year -6 -29  
Permanent jobs requiring a Help Desk Support 49 101 162
As % of all permanent IT jobs advertised in the South East 0.34% 0.55% 0.77%
As % of the Job Titles category 0.35% 0.57% 0.79%
Number of salaries quoted 54 88 151
Median salary £22,000 £22,250 £23,500
Median salary % change year-on-year -1.12% -5.31%  
90% offered a salary of more than £19,038 £17,000 £17,000
10% offered a salary of more than £27,350 £33,750 £34,000
UK excluding London median salary £22,500 £22,000 £22,500
% change year-on-year +2.27% -2.22%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South East
Permanent job vacancies with a job title containing a recognized job role 14110 17860 20459
As % of all permanent IT job vacancies advertised in the South East 96.64% 96.97% 97.13%
Number of salaries quoted 51716 74983 82617
Median salary £43,000 £44,000 £42,500
Median salary % change year-on-year -2.27% +3.52%  
90% offered a salary of more than £24,750 £25,000 £24,000
10% offered a salary of more than £66,000 £65,000 £65,000
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year +3.65% +2.50%  

Help Desk Support
Job Vacancy Trend in the South East

Job postings that featured Help Desk Support in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Help Desk Support in the South East

Help Desk Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support in the South East.

Salary trend for Help Desk Support in the South East

Help Desk Support
Salary Histogram in the South East

The salary distribution of IT jobs citing Help Desk Support in the South East over the 3 months to 28 June 2017.

Salary histogram for Help Desk Support in the South East

Help Desk Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the South East region over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +25 14 £23,000 - 2
Berkshire +27 11 £21,000 -8.69% 1
Hampshire +2 9 £24,000 +33.33%
Kent +7 5 £22,750 +1.11% 1
East Sussex +15 3 £22,000 -20.00%
Buckinghamshire -4 3 £22,000 +2.32% 1
Oxfordshire +1 2 £32,750 +37.89%
West Sussex -2 2 £22,500 +2.27%
Help Desk Support
England

Help Desk Support Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 28 June 2017, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Help Desk Support in the job title.

1 62 (58.49%) Windows
2 51 (48.11%) Microsoft
3 47 (44.34%) Active Directory
4 46 (43.40%) Microsoft Office
5 29 (27.36%) Windows 7
6 28 (26.42%) Windows 10
7 26 (24.53%) ITIL
8 25 (23.58%) Windows 8
9 22 (20.75%) Office 365
10 21 (19.81%) Microsoft Certification
11 18 (16.98%) MCSE
12 17 (16.04%) Windows Server
13 15 (14.15%) MS Exchange
14 11 (10.38%) SLA
14 11 (10.38%) Windows XP
15 9 (8.49%) Finance
16 8 (7.55%) Degree
16 8 (7.55%) Cisco
17 7 (6.60%) LAN
17 7 (6.60%) WAN
17 7 (6.60%) Citrix
17 7 (6.60%) Microsoft PowerPoint
18 6 (5.66%) VMware
18 6 (5.66%) MCSA
18 6 (5.66%) Windows Server 2008
19 5 (4.72%) Marketing
19 5 (4.72%) Hyper-V
19 5 (4.72%) Windows Server 2012
19 5 (4.72%) Microsoft Excel
19 5 (4.72%) Service Delivery

Help Desk Support Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (14.15%) MS Exchange
2 3 (2.83%) SharePoint
3 1 (0.94%) Exchange Server 2007
3 1 (0.94%) Exchange Server 2010
3 1 (0.94%) Exchange Server 2013
3 1 (0.94%) SAS
3 1 (0.94%) Skype for Business
Applications
1 46 (43.40%) Microsoft Office
2 7 (6.60%) Microsoft PowerPoint
3 5 (4.72%) Microsoft Excel
4 2 (1.89%) MS Visio
5 1 (0.94%) Acrobat
Business Applications
1 2 (1.89%) SAP Oil and Gas
Cloud Services
1 22 (20.75%) Office 365
2 2 (1.89%) OneDrive
3 1 (0.94%) Microsoft Azure
Communications & Networking
1 7 (6.60%) LAN
1 7 (6.60%) WAN
2 4 (3.77%) VoIP
2 4 (3.77%) WebEx
3 3 (2.83%) Internet
4 2 (1.89%) SMS
5 1 (0.94%) DNS
5 1 (0.94%) Structured Cabling
5 1 (0.94%) TCP/IP
5 1 (0.94%) VPN
5 1 (0.94%) Wireless
Database & Business Intelligence
1 2 (1.89%) Crystal Reports
1 2 (1.89%) Relational Database
1 2 (1.89%) SQL Server
1 2 (1.89%) SQL Server 2005
1 2 (1.89%) SQL Server 2008
2 1 (0.94%) Hadoop
Development Applications
1 1 (0.94%) JIRA
General
1 9 (8.49%) Finance
2 5 (4.72%) Marketing
3 4 (3.77%) Advertising
4 3 (2.83%) French Language
5 2 (1.89%) Electronics
5 2 (1.89%) German Language
5 2 (1.89%) Manufacturing
5 2 (1.89%) Pharmaceutical
5 2 (1.89%) Telecoms
Miscellaneous
1 5 (4.72%) Computer Science
2 3 (2.83%) Driving Licence
3 2 (1.89%) Blackberry
3 2 (1.89%) EPoS
3 2 (1.89%) iPad
4 1 (0.94%) AS400
4 1 (0.94%) Chip and PIN
4 1 (0.94%) Fat Client
4 1 (0.94%) iPhone
4 1 (0.94%) Smartphone
4 1 (0.94%) Thin Client
Operating Systems
1 62 (58.49%) Windows
2 29 (27.36%) Windows 7
3 28 (26.42%) Windows 10
4 25 (23.58%) Windows 8
5 17 (16.04%) Windows Server
6 11 (10.38%) Windows XP
7 6 (5.66%) Windows Server 2008
8 5 (4.72%) Windows Server 2012
9 1 (0.94%) Android
9 1 (0.94%) Apple iOS
9 1 (0.94%) Mac OS X
9 1 (0.94%) Windows Server 2003
Processes & Methodologies
1 26 (24.53%) ITIL
2 5 (4.72%) Service Delivery
3 3 (2.83%) Mentoring
3 3 (2.83%) Project Management
3 3 (2.83%) Service Management
4 2 (1.89%) Business Intelligence
4 2 (1.89%) Continuous Improvement
4 2 (1.89%) Continuous Improvement Process
4 2 (1.89%) Digital Marketing
4 2 (1.89%) ITSM
4 2 (1.89%) Knowledge Management
4 2 (1.89%) Mathematics
4 2 (1.89%) Network Management
4 2 (1.89%) Proactive Monitoring
4 2 (1.89%) Programme Management
4 2 (1.89%) Root Cause Analysis
4 2 (1.89%) Time Management
5 1 (0.94%) Business Analytics
5 1 (0.94%) CAD
5 1 (0.94%) PRINCE2
Programming Languages
1 3 (2.83%) C
1 3 (2.83%) SQL
Qualifications
1 21 (19.81%) Microsoft Certification
2 18 (16.98%) MCSE
3 8 (7.55%) Degree
4 6 (5.66%) MCSA
5 4 (3.77%) Computer Science Degree
5 4 (3.77%) GNVQ
5 4 (3.77%) HND
5 4 (3.77%) MCP
6 3 (2.83%) CCENT
7 2 (1.89%) A+ Certification
7 2 (1.89%) CCNA
7 2 (1.89%) Cisco Certification
7 2 (1.89%) VTSP
8 1 (0.94%) CCAA
8 1 (0.94%) Citrix Certification
8 1 (0.94%) ITIL Certification
8 1 (0.94%) Security Cleared
Quality Assurance & Compliance
1 11 (10.38%) SLA
2 1 (0.94%) ISO/IEC 20000
2 1 (0.94%) QA
System Software
1 47 (44.34%) Active Directory
2 5 (4.72%) Hyper-V
3 1 (0.94%) VMware Infrastructure
Systems Management
1 3 (2.83%) SCCM
2 1 (0.94%) Backup Exec
2 1 (0.94%) Norton AntiVirus
Vendors
1 51 (48.11%) Microsoft
2 8 (7.55%) Cisco
3 7 (6.60%) Citrix
4 6 (5.66%) VMware
5 4 (3.77%) Remedy
5 4 (3.77%) SAP
5 4 (3.77%) ServiceNow
6 3 (2.83%) Symantec
7 1 (0.94%) Adobe
7 1 (0.94%) Apple
7 1 (0.94%) Cognos
7 1 (0.94%) Dell
7 1 (0.94%) hybris
7 1 (0.94%) IBM
7 1 (0.94%) LANDesk
7 1 (0.94%) Mitel
7 1 (0.94%) Oracle
7 1 (0.94%) Polycom
7 1 (0.94%) RedPrairie
7 1 (0.94%) Splunk
Guildford, Surrey
Ashdown IT
Salary: £23000 per annum + MCSE
Posted: 10 hours ago
Kent
Devonshire Hayes Recruitment Specialists Ltd
Salary: From £22,000 to £25,000 per annum
Posted: 6 days ago
Maidenhead
Bluetown Online LTD
Salary: £20000 - £25000 per annum
Posted: 8 days ago
Aylesbury, Buckinghamshire
Intelligent Recruitment
Salary: From £30,000 to £35,000 per annum Superb base with excellent training
Posted: 4 days ago
Walton-On-Thames
Energon Global
Salary: £18000.00 - £20000 per annum
Posted: 20 days ago