Period
to 23 November 2017

The median annual salary for an IT Support Engineer was £24,250 in advertised job vacancies in Kent during the 6 months to 23 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Engineer
South East > Kent
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 84 113 119
Rank change year-on-year +29 +6 +25
Permanent jobs requiring an IT Support Engineer 27 12 37
As % of all permanent IT jobs advertised in Kent 2.03% 0.69% 1.68%
As % of the Job Titles category 2.08% 0.71% 1.72%
Number of salaries quoted 26 10 35
Kent median annual salary £24,250 £23,750 £26,500
Median salary % change year-on-year +2.11% -10.38% +6.00%
10th Percentile £21,250 £18,500 £21,250
90th Percentile £33,750 £29,675 £40,750
South East median annual salary £25,750 £27,500 £25,000
% change year-on-year -6.36% +10.00% -5.66%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Kent. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Kent
Permanent vacancies in Kent with a recognized job title 1301 1697 2150
% of permanent IT jobs with a recognized job title 97.97% 98.15% 97.73%
Number of salaries quoted 1099 1496 1922
Kent median annual salary £42,500 £40,500 £40,000
Median salary % change year-on-year +4.94% +1.25% -1.23%
10th Percentile £24,000 £23,000 £23,013
90th Percentile £62,500 £62,500 £57,500
South East median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% +3.53%

IT Support Engineer
Job Vacancy Trend in Kent

Job postings that featured IT Support Engineer in the job title as a percentage of all IT jobs advertised in Kent.

Job vacancy trend for IT Support Engineer in Kent

IT Support Engineer
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Engineer in Kent.

Salary trend for IT Support Engineer in Kent

IT Support Engineer
Salary Histogram in Kent

The salary distribution of IT jobs citing IT Support Engineer in Kent over the 6 months to 23 November 2017.

Salary histogram for IT Support Engineer in Kent

IT Support Engineer
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the Kent region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Sittingbourne +6 9 £22,500 -1.10%
Dartford - 9 £31,500 -
Chatham +6 3 £25,500 -32.89%
Tunbridge Wells - 2 £32,500 -
Maidstone - 2 £24,500 -
Stansted - 1 £19,000 -
West Malling - 1 £26,500 -
IT Support Engineer
South East

IT Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Kent

For the 6 months to 23 November 2017, IT Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Kent region featuring IT Support Engineer in the job title.

1 26 (96.30%) Windows
1 26 (96.30%) Active Directory
2 21 (77.78%) Windows Server
3 18 (66.67%) Cisco
4 17 (62.96%) MS Exchange
5 14 (51.85%) Cisco Certification
5 14 (51.85%) Microsoft Certification
5 14 (51.85%) MCSE
5 14 (51.85%) CCNA
6 13 (48.15%) LAN
7 12 (44.44%) WAN
7 12 (44.44%) MCSA
8 11 (40.74%) Microsoft
9 10 (37.04%) DNS
9 10 (37.04%) DHCP
9 10 (37.04%) Hyper-V
10 9 (33.33%) Office 365
11 8 (29.63%) VMware
12 7 (25.93%) ITIL
12 7 (25.93%) VMware Infrastructure
13 6 (22.22%) Windows Server 2008
14 5 (18.52%) MCP
14 5 (18.52%) Linux
15 4 (14.81%) Change Management
15 4 (14.81%) ITSM
15 4 (14.81%) Project Management
15 4 (14.81%) Blackberry
15 4 (14.81%) ITIL Certification
15 4 (14.81%) Microsoft Office
15 4 (14.81%) Skype

IT Support Engineer Skill Set
Co-occurring IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (62.96%) MS Exchange
2 4 (14.81%) Skype for Business
3 3 (11.11%) Blackberry Enterprise Server
3 3 (11.11%) Exchange Server 2010
4 2 (7.41%) Exchange Server 2013
5 1 (3.70%) Exchange Server 2003
5 1 (3.70%) IIS
Applications
1 4 (14.81%) Microsoft Office
Cloud Services
1 9 (33.33%) Office 365
2 3 (11.11%) Microsoft Azure
Communications & Networking
1 13 (48.15%) LAN
2 12 (44.44%) WAN
3 10 (37.04%) DHCP
3 10 (37.04%) DNS
4 4 (14.81%) Skype
5 3 (11.11%) Firewall
5 3 (11.11%) TCP/IP
6 2 (7.41%) DSL
6 2 (7.41%) MPLS
6 2 (7.41%) VPN
7 1 (3.70%) Internet
7 1 (3.70%) VLAN
7 1 (3.70%) VoIP
7 1 (3.70%) WLAN
Database & Business Intelligence
1 1 (3.70%) SQL Server
General
1 2 (7.41%) Finance
2 1 (3.70%) Banking
2 1 (3.70%) Games
Libraries, Frameworks & Software Standards
1 1 (3.70%) COM
Miscellaneous
1 4 (14.81%) Blackberry
2 2 (7.41%) Analytical Skills
2 2 (7.41%) Driving Licence
3 1 (3.70%) AS400
3 1 (3.70%) Computer Science
Operating Systems
1 26 (96.30%) Windows
2 21 (77.78%) Windows Server
3 6 (22.22%) Windows Server 2008
4 5 (18.52%) Linux
5 4 (14.81%) Windows 7
6 3 (11.11%) Windows 10
6 3 (11.11%) Windows 8
6 3 (11.11%) Windows Server 2003
6 3 (11.11%) Windows Server 2012
7 2 (7.41%) Windows XP
8 1 (3.70%) Mac OS
Processes & Methodologies
1 7 (25.93%) ITIL
2 4 (14.81%) Change Management
2 4 (14.81%) Incident Management
2 4 (14.81%) ITIL V3
2 4 (14.81%) ITSM
2 4 (14.81%) Project Management
3 3 (11.11%) Migration
3 3 (11.11%) Patch Management
4 2 (7.41%) Change Control
4 2 (7.41%) Office Automation
4 2 (7.41%) Service Delivery
5 1 (3.70%) Break/Fix
5 1 (3.70%) E-Commerce
5 1 (3.70%) Network Monitoring
Programming Languages
1 2 (7.41%) SQL
2 1 (3.70%) C++
2 1 (3.70%) Java
2 1 (3.70%) Python
2 1 (3.70%) Shell Script
Qualifications
1 14 (51.85%) CCNA
1 14 (51.85%) Cisco Certification
1 14 (51.85%) MCSE
1 14 (51.85%) Microsoft Certification
2 12 (44.44%) MCSA
3 5 (18.52%) MCP
4 4 (14.81%) ITIL Certification
5 3 (11.11%) A+ Certification
6 1 (3.70%) Degree
6 1 (3.70%) Security Cleared
System Software
1 26 (96.30%) Active Directory
2 10 (37.04%) Hyper-V
3 7 (25.93%) VMware Infrastructure
4 1 (3.70%) Terminal Services
4 1 (3.70%) Virtual Servers
Systems Management
1 3 (11.11%) SCCM
Vendors
1 18 (66.67%) Cisco
2 11 (40.74%) Microsoft
3 8 (29.63%) VMware
4 2 (7.41%) Citrix
4 2 (7.41%) HP
4 2 (7.41%) Oracle
5 1 (3.70%) Meraki