Period
to 23 November 2017

The median annual salary for an IT Support Engineer was £25,750 in advertised job vacancies in the South East during the 6 months to 23 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Engineer
England > South East
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 323 360 379
Rank change year-on-year +37 +19 -19
Permanent jobs requiring an IT Support Engineer 252 240 314
As % of all permanent IT jobs advertised in the South East 0.82% 0.68% 0.74%
As % of the Job Titles category 0.85% 0.71% 0.76%
Number of salaries quoted 244 240 299
South East median annual salary £25,750 £27,500 £25,000
Median salary % change year-on-year -6.36% +10.00% -5.66%
10th Percentile £20,150 £19,750 £19,000
90th Percentile £38,925 £51,250 £35,400
England median annual salary £27,500 £27,500 £25,000
% change year-on-year - +10.00% -5.66%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
South East
Permanent vacancies in the South East with a recognized job title 29734 34034 41244
% of permanent IT jobs with a recognized job title 96.59% 96.98% 96.88%
Number of salaries quoted 24799 28533 34421
South East median annual salary £45,000 £45,000 £44,000
Median salary % change year-on-year - +2.27% +3.53%
10th Percentile £26,250 £26,250 £25,500
90th Percentile £67,500 £67,500 £65,000
England median annual salary £50,000 £47,500 £46,377
% change year-on-year +5.26% +2.42% +3.06%

IT Support Engineer
Job Vacancy Trend in the South East

Job postings that featured IT Support Engineer in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for IT Support Engineer in the South East

IT Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Engineer in the South East.

Salary trend for IT Support Engineer in the South East

IT Support Engineer
Salary Histogram in the South East

The salary distribution of IT jobs citing IT Support Engineer in the South East over the 6 months to 23 November 2017.

Salary histogram for IT Support Engineer in the South East

IT Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the South East region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +43 87 £26,500 -3.64% 9
Hampshire +2 74 £24,000 -12.73% 3
Berkshire +45 54 £28,000 -13.85% 5
Surrey +6 53 £27,500 - 4
Kent +29 27 £24,250 +2.11%
Oxfordshire +12 18 £24,000 -4.00% 3
Buckinghamshire +18 17 £25,750 +3.00% 1
West Sussex -5 6 £26,000 -45.26% 2
East Sussex -4 5 £35,000 -26.32% 1
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 23 November 2017, IT Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring IT Support Engineer in the job title.

1 227 (90.08%) Windows
2 178 (70.63%) Active Directory
3 121 (48.02%) Windows Server
4 105 (41.67%) Microsoft
5 96 (38.10%) MS Exchange
6 86 (34.13%) Windows Server 2012
7 84 (33.33%) Windows Server 2008
8 83 (32.94%) Office 365
9 82 (32.54%) Windows 7
10 80 (31.75%) VMware
11 61 (24.21%) Hyper-V
12 60 (23.81%) Windows 10
13 54 (21.43%) ITIL
14 50 (19.84%) Firewall
15 48 (19.05%) LAN
16 47 (18.65%) WAN
16 47 (18.65%) Microsoft Office
16 47 (18.65%) VMware Infrastructure
16 47 (18.65%) Windows 8
17 46 (18.25%) TCP/IP
18 45 (17.86%) Cisco
19 38 (15.08%) SQL
19 38 (15.08%) Microsoft Certification
19 38 (15.08%) Exchange Server 2010
20 36 (14.29%) DNS
20 36 (14.29%) DHCP
21 29 (11.51%) Microsoft Azure
21 29 (11.51%) MCSE
22 28 (11.11%) SQL Server
22 28 (11.11%) SCCM

IT Support Engineer Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 96 (38.10%) MS Exchange
2 38 (15.08%) Exchange Server 2010
3 27 (10.71%) Exchange Server 2013
4 15 (5.95%) IIS
5 11 (4.37%) SharePoint
6 8 (3.17%) Skype for Business
7 7 (2.78%) Exchange Server 2007
8 3 (1.19%) Blackberry Enterprise Server
8 3 (1.19%) OpenStack
9 2 (0.79%) Apache
10 1 (0.40%) Exchange Server 2003
10 1 (0.40%) IBM Notes
10 1 (0.40%) Tomcat
10 1 (0.40%) WebLogic
10 1 (0.40%) WebLogic Portal
Applications
1 47 (18.65%) Microsoft Office
2 7 (2.78%) Microsoft Excel
3 5 (1.98%) Microsoft PowerPoint
4 3 (1.19%) SOLIDWORKS
5 2 (0.79%) AutoCAD
6 1 (0.40%) Microsoft Project
6 1 (0.40%) MS Visio
Business Applications
1 3 (1.19%) Epicor Vantage
2 2 (0.79%) Dynamics CRM
2 2 (0.79%) WebTrends
3 1 (0.40%) Dynamics NAV
3 1 (0.40%) Infor CloudSuite Industrial (formerly SyteLine)
Cloud Services
1 83 (32.94%) Office 365
2 29 (11.51%) Microsoft Azure
3 6 (2.38%) G Suite
3 6 (2.38%) SaaS
3 6 (2.38%) Slack
4 4 (1.59%) Amazon AWS
5 3 (1.19%) Mimecast
6 2 (0.79%) Google Analytics
7 1 (0.40%) Dynamics 365
7 1 (0.40%) OneDrive
Communications & Networking
1 50 (19.84%) Firewall
2 48 (19.05%) LAN
3 47 (18.65%) WAN
4 46 (18.25%) TCP/IP
5 36 (14.29%) DHCP
5 36 (14.29%) DNS
6 18 (7.14%) VPN
7 17 (6.75%) Wireless
8 11 (4.37%) SAN
9 9 (3.57%) Network Security
9 9 (3.57%) VLAN
9 9 (3.57%) VoIP
10 8 (3.17%) Skype
11 7 (2.78%) Internet
11 7 (2.78%) Wi-Fi
12 5 (1.98%) WLAN
13 4 (1.59%) ATM
13 4 (1.59%) SMS
14 3 (1.19%) MPLS
14 3 (1.19%) Remote Desktop
Database & Business Intelligence
1 28 (11.11%) SQL Server
2 3 (1.19%) CorVu
2 3 (1.19%) Crystal Reports
3 2 (0.79%) PostgreSQL
4 1 (0.40%) DB2
4 1 (0.40%) Informix
4 1 (0.40%) MySQL
4 1 (0.40%) Oracle Database
4 1 (0.40%) SQL Server 2005
4 1 (0.40%) SQL Server 2008
4 1 (0.40%) SQL Server Reporting Services
Development Applications
1 1 (0.40%) JIRA
1 1 (0.40%) Vagrant
General
1 12 (4.76%) Marketing
2 11 (4.37%) Legal
3 10 (3.97%) Manufacturing
3 10 (3.97%) Telecoms
4 8 (3.17%) Finance
4 8 (3.17%) Games
4 8 (3.17%) Law
5 2 (0.79%) Advertising
5 2 (0.79%) Dutch Language
5 2 (0.79%) French Language
5 2 (0.79%) German Language
5 2 (0.79%) Italian Language
5 2 (0.79%) Pharmaceutical
5 2 (0.79%) Portuguese Language
5 2 (0.79%) Retail
5 2 (0.79%) Spanish Language
6 1 (0.40%) Banking
6 1 (0.40%) Electronics
6 1 (0.40%) Military
Libraries, Frameworks & Software Standards
1 2 (0.79%) COM
1 2 (0.79%) CSS
1 2 (0.79%) HTML
2 1 (0.40%) .NET
2 1 (0.40%) STL
2 1 (0.40%) Web Services
Miscellaneous
1 9 (3.57%) Blackberry
2 7 (2.78%) Cyberthreat
2 7 (2.78%) Data Centre
2 7 (2.78%) iPhone
3 6 (2.38%) Driving Licence
4 5 (1.98%) EPoS
5 4 (1.59%) Smartphone
6 3 (1.19%) Analytical Skills
6 3 (1.19%) Client/Server
6 3 (1.19%) Clustering
6 3 (1.19%) Computer Science
6 3 (1.19%) Fat Client
6 3 (1.19%) Management Information System
6 3 (1.19%) Thin Client
7 2 (0.79%) Acoustics
7 2 (0.79%) Hybrid Cloud
8 1 (0.40%) AS400
8 1 (0.40%) iPad
8 1 (0.40%) Video Conferencing
8 1 (0.40%) Virtual Team
Operating Systems
1 227 (90.08%) Windows
2 121 (48.02%) Windows Server
3 86 (34.13%) Windows Server 2012
4 84 (33.33%) Windows Server 2008
5 82 (32.54%) Windows 7
6 60 (23.81%) Windows 10
7 47 (18.65%) Windows 8
8 25 (9.92%) Linux
9 14 (5.56%) Android
10 13 (5.16%) Windows Server 2003
11 11 (4.37%) Windows XP
12 9 (3.57%) Mac OS X
13 7 (2.78%) Apple iOS
14 5 (1.98%) CentOS
15 4 (1.59%) Ubuntu
16 3 (1.19%) Mac OS
17 2 (0.79%) Windows 2000 Server
18 1 (0.40%) Red Hat Enterprise Linux
18 1 (0.40%) Windows Phone
18 1 (0.40%) Windows Vista
Processes & Methodologies
1 54 (21.43%) ITIL
2 10 (3.97%) Proactive Monitoring
2 10 (3.97%) Project Management
3 9 (3.57%) Time Management
4 8 (3.17%) Incident Management
4 8 (3.17%) Mentoring
5 7 (2.78%) Agile Software Development
5 7 (2.78%) ERP
5 7 (2.78%) Problem Management
5 7 (2.78%) Service Delivery
5 7 (2.78%) SIEM
6 6 (2.38%) Change Management
6 6 (2.38%) Disaster Recovery
6 6 (2.38%) Migration
7 5 (1.98%) Change Control
7 5 (1.98%) CRM
8 4 (1.59%) ITIL V3
8 4 (1.59%) ITSM
9 3 (1.19%) Process Management
9 3 (1.19%) Service Management
Programming Languages
1 38 (15.08%) SQL
2 6 (2.38%) C#
3 3 (1.19%) PowerShell
4 2 (0.79%) C++
4 2 (0.79%) Java
4 2 (0.79%) JavaScript
5 1 (0.40%) C
5 1 (0.40%) Python
5 1 (0.40%) Shell Script
5 1 (0.40%) T-SQL
Qualifications
1 38 (15.08%) Microsoft Certification
2 29 (11.51%) MCSE
3 24 (9.52%) Cisco Certification
4 22 (8.73%) CCNA
5 20 (7.94%) MCSA
6 12 (4.76%) Degree
7 10 (3.97%) A+ Certification
8 8 (3.17%) MCP
9 6 (2.38%) DBS Check
10 5 (1.98%) Security Cleared
11 4 (1.59%) ITIL Certification
11 4 (1.59%) MCITP
11 4 (1.59%) SC Cleared
12 3 (1.19%) MOS
12 3 (1.19%) Network+ Certification
13 2 (0.79%) CCNP
13 2 (0.79%) DV Cleared
13 2 (0.79%) VMware Certified Professional (VCP)
14 1 (0.40%) HND
Quality Assurance & Compliance
1 17 (6.75%) SLA
2 4 (1.59%) ISO/IEC 27001
3 3 (1.19%) ISO 9001
System Software
1 178 (70.63%) Active Directory
2 61 (24.21%) Hyper-V
3 47 (18.65%) VMware Infrastructure
4 15 (5.95%) VirtualBox
5 10 (3.97%) vSphere
6 6 (2.38%) Virtual Servers
7 4 (1.59%) Terminal Server
7 4 (1.59%) XenApp
8 3 (1.19%) Microsoft Virtual Server
9 2 (0.79%) Virtual Machines
10 1 (0.40%) KVM
10 1 (0.40%) Terminal Services
10 1 (0.40%) Virtual Desktop
10 1 (0.40%) VMware ESXi
10 1 (0.40%) VMware Workstation
Systems Management
1 28 (11.11%) SCCM
2 8 (3.17%) Backup Exec
3 3 (1.19%) SCOM
3 3 (1.19%) SCVMM
4 2 (0.79%) Nagios
4 2 (0.79%) Simpana
5 1 (0.40%) cPanel
5 1 (0.40%) Failover Clustering
5 1 (0.40%) NetBackup
5 1 (0.40%) Packer
5 1 (0.40%) Systems Management Server (SMS)
Vendors
1 105 (41.67%) Microsoft
2 80 (31.75%) VMware
3 45 (17.86%) Cisco
4 23 (9.13%) Citrix
5 18 (7.14%) Apple
6 16 (6.35%) HP
7 12 (4.76%) Google
8 7 (2.78%) LogRhythm
8 7 (2.78%) Veeam
9 6 (2.38%) Dell
10 5 (1.98%) Oracle
11 4 (1.59%) Juniper
12 3 (1.19%) Cognos
12 3 (1.19%) CommVault
12 3 (1.19%) Epicor
12 3 (1.19%) IBM
12 3 (1.19%) Intel
12 3 (1.19%) McAfee
12 3 (1.19%) NetApp
12 3 (1.19%) Siebel