Customer Service Jobs in South London

Customer Service
London > South London

The following table provides summary statistics for permanent job vacancies advertised in South London with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 2 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
2 May 2024
Same period 2023 Same period 2022
Rank 46 41 72
Rank change year-on-year -5 +31 -15
Permanent jobs citing Customer Service 46 49 76
As % of all permanent jobs advertised in South London 5.16% 6.39% 6.22%
As % of the Processes & Methodologies category 5.45% 6.89% 6.50%
Number of salaries quoted 34 41 62
10th Percentile £25,750 £30,500 £24,175
25th Percentile £31,250 £35,863 £26,000
Median annual salary (50th Percentile) £43,000 £45,000 £31,500
Median % change year-on-year -4.44% +42.86% -5.97%
75th Percentile £47,500 £60,000 £35,207
90th Percentile £51,038 £62,500 £49,875
London median annual salary £42,500 £45,000 £45,000
% change year-on-year -5.56% - -16.28%

All Process and Methodology Skills
South London

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in South London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 844 711 1,170
As % of all permanent jobs advertised in South London 94.73% 92.70% 95.74%
Number of salaries quoted 404 378 653
10th Percentile £27,965 £31,925 £28,300
25th Percentile £36,750 £41,250 £37,500
Median annual salary (50th Percentile) £55,000 £55,000 £50,000
Median % change year-on-year - +10.00% -16.67%
75th Percentile £72,500 £72,500 £66,725
90th Percentile £83,750 £87,500 £80,750
London median annual salary £70,000 £75,000 £70,000
% change year-on-year -6.67% +7.14% -

Customer Service
Job Vacancy Trend in South London

Job postings citing Customer Service as a proportion of all IT jobs advertised in South London.

Job vacancy trend for Customer Service in South London

Customer Service
Salary Trend in South London

3-month moving average salary quoted in jobs citing Customer Service in South London.

Salary trend for Customer Service in South London

Customer Service
Salary Histogram in South London

Salary distribution for jobs citing Customer Service in South London over the 6 months to 2 May 2024.

Salary histogram for Customer Service in South London

Customer Service
Job Locations in South London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service within the South London region over the 6 months to 2 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Croydon -9 23 £44,000 -0.35% 7
Bromley -7 9 £38,750 -35.42% 11
Merton +13 6 £34,000 +15.25% 1
Sutton - 4 £80,000 - 1
Kingston Upon Thames -12 3 £42,500 -30.89% 6
Wandsworth +12 1 - - 1
Customer Service
London

Customer Service
Co-occurring Skills and Capabilities in South London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (26.09%) SharePoint
Applications
1 5 (10.87%) Microsoft Excel
2 4 (8.70%) Microsoft PowerPoint
3 1 (2.17%) Microsoft Office
3 1 (2.17%) Spreadsheet
Business Applications
1 1 (2.17%) Dynamics NAV
1 1 (2.17%) Salesforce CRM
Cloud Services
1 15 (32.61%) Azure
2 6 (13.04%) Microsoft 365
3 4 (8.70%) Power Platform
4 3 (6.52%) Mimecast
5 2 (4.35%) Entra ID
5 2 (4.35%) OneDrive
Communications & Networking
1 10 (21.74%) Intranet
2 3 (6.52%) VPN
3 2 (4.35%) Firewall
3 2 (4.35%) VoIP
4 1 (2.17%) TCP/IP
Database & Business Intelligence
1 4 (8.70%) Power BI
1 4 (8.70%) SQL Server
General
1 19 (41.30%) Social Skills
2 11 (23.91%) Retail
3 8 (17.39%) Analytical Skills
4 4 (8.70%) Finance
5 2 (4.35%) Telecoms
6 1 (2.17%) Back Office
6 1 (2.17%) Electronics
6 1 (2.17%) Games
6 1 (2.17%) Inclusion and Diversity
6 1 (2.17%) Marketing
6 1 (2.17%) Public Sector
Job Titles
1 16 (34.78%) IT Support
2 12 (26.09%) Administrator
3 10 (21.74%) IT Administrator
3 10 (21.74%) IT Manager
3 10 (21.74%) IT Support Manager
3 10 (21.74%) Support Manager
4 4 (8.70%) Analyst
4 4 (8.70%) Customer Analyst
4 4 (8.70%) Customer Insight Analyst
4 4 (8.70%) Insight Analyst
4 4 (8.70%) IT Engineer
4 4 (8.70%) IT Support Engineer
4 4 (8.70%) Support Engineer
5 2 (4.35%) IT Support Technician
5 2 (4.35%) IT Technician
5 2 (4.35%) Service Desk Manager
5 2 (4.35%) Service Manager
5 2 (4.35%) Software Development Manager
5 2 (4.35%) Software Manager
5 2 (4.35%) Support Technician
Libraries, Frameworks & Software Standards
1 2 (4.35%) .NET
Miscellaneous
1 1 (2.17%) Driving Licence
1 1 (2.17%) Onboarding
1 1 (2.17%) Photography
1 1 (2.17%) PMI
1 1 (2.17%) Self-Motivation
1 1 (2.17%) Video Conferencing
Operating Systems
1 7 (15.22%) Windows
2 2 (4.35%) Windows 10
2 2 (4.35%) Windows Server
3 1 (2.17%) Android
Processes & Methodologies
1 16 (34.78%) Service Management
2 14 (30.43%) ITSM
3 13 (28.26%) Project Management
3 13 (28.26%) Service Delivery
4 10 (21.74%) Agile
4 10 (21.74%) Agile Project Management
4 10 (21.74%) Collaborative Working
4 10 (21.74%) Project Delivery
5 5 (10.87%) Decision-Making
5 5 (10.87%) Problem-Solving
6 4 (8.70%) Analytics
6 4 (8.70%) Business Intelligence
6 4 (8.70%) Customer Insight
6 4 (8.70%) Data Visualisation
6 4 (8.70%) Line Management
6 4 (8.70%) Statistical Analysis
6 4 (8.70%) Visualisation
6 4 (8.70%) Web Analytics
7 3 (6.52%) Data Protection
8 2 (4.35%) Mobile Device Management
Programming Languages
1 6 (13.04%) SQL
2 4 (8.70%) Python
2 4 (8.70%) R
3 2 (4.35%) C#
3 2 (4.35%) PHP
Qualifications
1 3 (6.52%) Degree
2 2 (4.35%) Computer Science Degree
3 1 (2.17%) PMI Certification
3 1 (2.17%) PMP
Quality Assurance & Compliance
1 3 (6.52%) SLA
2 2 (4.35%) GDPR
3 1 (2.17%) COSHH
3 1 (2.17%) ISO/IEC 27001
3 1 (2.17%) NEBOSH
3 1 (2.17%) QA
System Software
1 15 (32.61%) Active Directory
Systems Management
1 12 (26.09%) Microsoft Intune
Vendors
1 26 (56.52%) Microsoft
2 3 (6.52%) Sophos
3 2 (4.35%) Avaya
3 2 (4.35%) Salesforce
4 1 (2.17%) Sony