1st Line Support Jobs in Lancashire

First Line Support
North West > Lancashire

The median First Line Support salary in Lancashire is £22,850 per year, according to job vacancies posted during the 6 months leading to 12 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 May 2025
Same period 2024 Same period 2023
Rank 140 77 77
Rank change year-on-year -63 0 +40
Permanent jobs requiring a 1st Line Support 10 10 1
As % of all permanent jobs advertised in Lancashire 0.45% 0.77% 0.14%
As % of the Job Titles category 0.48% 0.83% 0.17%
Number of salaries quoted 10 10 1
10th Percentile - - -
25th Percentile £22,425 £21,000 £26,250
Median annual salary (50th Percentile) £22,850 £22,826 £27,500
Median % change year-on-year +0.11% -17.00% +22.22%
75th Percentile £23,275 £23,163 £28,750
90th Percentile - £23,550 -
North West median annual salary £24,000 £23,750 £23,500
% change year-on-year +1.05% +1.06% +2.17%

All Permanent IT Job Vacancies
Lancashire

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Lancashire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Lancashire with a recognized job title 2,088 1,211 580
% of permanent jobs with a recognized job title 94.78% 92.94% 82.50%
Number of salaries quoted 1,273 1,031 370
10th Percentile £41,250 £28,000 £27,225
25th Percentile £47,683 £34,000 £36,250
Median annual salary (50th Percentile) £50,055 £45,249 £47,250
Median % change year-on-year +10.62% -4.24% +8.62%
75th Percentile £54,793 £60,741 £57,500
90th Percentile £58,943 £75,000 £65,000
North West median annual salary £50,055 £50,000 £55,000
% change year-on-year +0.11% -9.09% +4.76%

1st Line Support
Job Vacancy Trend in Lancashire

Job postings that featured 1st Line Support in the job title as a proportion of all IT jobs advertised in Lancashire.

Job vacancy trend for 1st Line Support in Lancashire

1st Line Support
Salary Trend in Lancashire

3-month moving average salary quoted in jobs citing 1st Line Support in Lancashire.

Salary trend for 1st Line Support in Lancashire

1st Line Support
Job Locations in Lancashire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Lancashire region over the 6 months to 12 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Chorley - 10 £22,850 - 1
1st Line Support
North West

1st Line Support Skill Set
Top 9 Co-occurring Skills and Capabilities in Lancashire

For the 6 months to 12 May 2025, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Lancashire region featuring 1st Line Support in the job title.

1 10 (100.00%) CRM
1 10 (100.00%) EPoS
1 10 (100.00%) Pharmaceutical
1 10 (100.00%) Service Delivery
1 10 (100.00%) Time Management
1 10 (100.00%) Customer-Centricity
1 10 (100.00%) Problem-Solving
1 10 (100.00%) Social Skills
1 10 (100.00%) Customer Service

1st Line Support Skill Set
Co-occurring Skills and Capabilities in Lancashire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 10 (100.00%) Pharmaceutical
1 10 (100.00%) Social Skills
Miscellaneous
1 10 (100.00%) EPoS
Processes & Methodologies
1 10 (100.00%) CRM
1 10 (100.00%) Customer Service
1 10 (100.00%) Customer-Centricity
1 10 (100.00%) Problem-Solving
1 10 (100.00%) Service Delivery
1 10 (100.00%) Time Management