Period
to 18 January 2018

The median annual salary for a Technical Support was £35,000 in advertised job vacancies in Lancashire during the 6 months to 18 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support
North West > Lancashire
6 months to
18 Jan 2018
Same period 2017 Same period 2016
Rank 66 72 73
Rank change year-on-year +6 +1 +14
Permanent jobs requiring a Technical Support 10 12 9
As % of all permanent IT jobs advertised in Lancashire 1.22% 1.28% 1.00%
As % of the Job Titles category 1.27% 1.31% 1.10%
Number of salaries quoted 10 12 3
Lancashire median annual salary £35,000 £38,500 £28,000
Median salary % change year-on-year -9.09% +37.50% -5.49%
10th Percentile £30,775 £25,775 £27,000
90th Percentile £35,250 £48,750 £29,800
North West median annual salary £25,750 £29,500 £26,500
% change year-on-year -12.71% +11.32% -1.85%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Lancashire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Lancashire
Permanent vacancies in Lancashire with a recognized job title 787 915 818
% of permanent IT jobs with a recognized job title 95.98% 97.44% 91.19%
Number of salaries quoted 627 836 658
Lancashire median annual salary £35,000 £36,500 £35,000
Median salary % change year-on-year -4.11% +4.29% -
10th Percentile £22,750 £22,500 £22,250
90th Percentile £56,250 £48,750 £46,250
North West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +5.26%

Technical Support
Job Vacancy Trend in Lancashire

Job postings that featured Technical Support in the job title as a percentage of all IT jobs advertised in Lancashire.

Job vacancy trend for Technical Support in Lancashire

Technical Support
Salary Trend in Lancashire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support in Lancashire.

Salary trend for Technical Support in Lancashire

Technical Support
Salary Histogram in Lancashire

The salary distribution of IT jobs citing Technical Support in Lancashire over the 6 months to 18 January 2018.

Salary histogram for Technical Support in Lancashire

Technical Support
Job Locations in Lancashire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the Lancashire region over the 6 months to 18 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chorley +8 7 £35,000 -26.32%
Burnley - 3 £33,500 -
Technical Support
North West

Technical Support Skill Set
Top 30 Co-occurring IT Skills in Lancashire

For the 6 months to 18 January 2018, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Lancashire region featuring Technical Support in the job title.

1 10 (100.00%) Windows
1 10 (100.00%) VMware
1 10 (100.00%) VMware Infrastructure
2 9 (90.00%) Active Directory
3 8 (80.00%) Cisco
3 8 (80.00%) Microsoft
3 8 (80.00%) VLAN
3 8 (80.00%) Windows Server 2008
3 8 (80.00%) Windows Server 2012
4 7 (70.00%) FortiGate
4 7 (70.00%) Continuous Improvement
4 7 (70.00%) ProCurve
4 7 (70.00%) SQL Server 2005
4 7 (70.00%) SQL Server Integration Services
4 7 (70.00%) Sophos
4 7 (70.00%) Juniper
4 7 (70.00%) Service Management
4 7 (70.00%) Service Delivery
4 7 (70.00%) HP
4 7 (70.00%) Intel
4 7 (70.00%) SQL
4 7 (70.00%) T-SQL
4 7 (70.00%) SQL Server
4 7 (70.00%) ITIL
4 7 (70.00%) Data Warehouse
4 7 (70.00%) DTS
4 7 (70.00%) LAN
4 7 (70.00%) WAN
5 3 (30.00%) Windows Server
6 2 (20.00%) Office 365

Technical Support Skill Set
Co-occurring IT Skills in Lancashire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (10.00%) BizTalk Server
1 1 (10.00%) SharePoint
Business Applications
1 1 (10.00%) Cognos Business Intelligence
Cloud Services
1 2 (20.00%) Office 365
Communications & Networking
1 8 (80.00%) VLAN
2 7 (70.00%) LAN
2 7 (70.00%) WAN
3 1 (10.00%) Firewall
3 1 (10.00%) Network Security
Database & Business Intelligence
1 7 (70.00%) Data Warehouse
1 7 (70.00%) DTS
1 7 (70.00%) SQL Server
1 7 (70.00%) SQL Server 2005
1 7 (70.00%) SQL Server Integration Services
Miscellaneous
1 2 (20.00%) iPad
Operating Systems
1 10 (100.00%) Windows
2 8 (80.00%) Windows Server 2008
2 8 (80.00%) Windows Server 2012
3 3 (30.00%) Windows Server
Processes & Methodologies
1 7 (70.00%) Continuous Improvement
1 7 (70.00%) ITIL
1 7 (70.00%) Service Delivery
1 7 (70.00%) Service Management
2 1 (10.00%) Business Intelligence
2 1 (10.00%) Disaster Recovery
Programming Languages
1 7 (70.00%) SQL
1 7 (70.00%) T-SQL
Qualifications
1 2 (20.00%) CCNA
1 2 (20.00%) Cisco Certification
2 1 (10.00%) Degree
2 1 (10.00%) MCP
Quality Assurance & Compliance
1 2 (20.00%) SLA
System Software
1 10 (100.00%) VMware Infrastructure
2 9 (90.00%) Active Directory
3 2 (20.00%) Hyper-V
4 1 (10.00%) vSphere
Systems Management
1 7 (70.00%) FortiGate
Vendors
1 10 (100.00%) VMware
2 8 (80.00%) Cisco
2 8 (80.00%) Microsoft
3 7 (70.00%) HP
3 7 (70.00%) Intel
3 7 (70.00%) Juniper
3 7 (70.00%) ProCurve
3 7 (70.00%) Sophos
4 2 (20.00%) Apple
5 1 (10.00%) Cognos
5 1 (10.00%) IBM