The median annual salary for a 1st Line Support was £21,500 in advertised job vacancies in Leatherhead during the 3 months to 24 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
24 Mar 2017
Same period 2016 Same period 2015
First Line Support
Surrey / Leatherhead
Rank 31 35 48
Rank change year-on-year +4 +13  
Permanent jobs requiring a 1st Line Support 8 4 2
As % of all permanent IT jobs advertised in Leatherhead 3.94% 1.84% 0.96%
As % of the Job Titles category 4.02% 1.85% 0.97%
Number of salaries quoted 6 3 2
Median salary £21,500 £24,000 £21,500
Median salary % change year-on-year -10.41% +11.62%  
UK excluding London median salary £21,000 £20,500 £20,000
% change year-on-year +2.43% +2.50%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Leatherhead. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Leatherhead
Permanent job vacancies with a job title containing a recognized job role 199 216 207
As % of all permanent IT job vacancies advertised in Leatherhead 98.03% 99.54% 99.04%
Number of salaries quoted 179 191 183
Median salary £37,500 £42,500 £50,000
Median salary % change year-on-year -11.76% -15.00%  
90% offered a salary of more than £21,500 £30,000 £35,000
10% offered a salary of more than £55,000 £65,000 £65,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

1st Line Support
Job Vacancy Trend in Leatherhead

The job posting trend of jobs advertised in Leatherhead that featured 1st Line Support in the job title.

Job vacancy trend for 1st Line Support in Leatherhead

1st Line Support
Salary Trend in Leatherhead

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support in Leatherhead.

Salary trend for 1st Line Support in Leatherhead

1st Line Support Skill Set
Top 30 Related IT Skills in Leatherhead

For the 6 months to 24 March 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leatherhead region featuring 1st Line Support in the job title.

1 6 (66.67%) Windows
1 6 (66.67%) Active Directory
1 6 (66.67%) Microsoft Certification
2 5 (55.56%) SLA
2 5 (55.56%) Microsoft
3 4 (44.44%) MCSE
3 4 (44.44%) MS Exchange
4 3 (33.33%) Windows Server 2012
4 3 (33.33%) Windows 7
4 3 (33.33%) Incident Management
4 3 (33.33%) VMware
4 3 (33.33%) MCSA
4 3 (33.33%) Cisco
4 3 (33.33%) Citrix
5 2 (22.22%) MS Excel
5 2 (22.22%) C
5 2 (22.22%) ITIL
5 2 (22.22%) Service Management
5 2 (22.22%) Service Delivery
5 2 (22.22%) Finance
5 2 (22.22%) Cisco Certification
5 2 (22.22%) CCNA
5 2 (22.22%) A+ Certification
5 2 (22.22%) Mitel
5 2 (22.22%) MCITP
5 2 (22.22%) Mathematics
5 2 (22.22%) Exchange Server 2007
5 2 (22.22%) CCENT
5 2 (22.22%) Exchange Server 2010
5 2 (22.22%) VTSP

1st Line Support Skill Set
Top Related IT Skills in Leatherhead by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (44.44%) MS Exchange
2 2 (22.22%) Exchange Server 2007
2 2 (22.22%) Exchange Server 2010
3 1 (11.11%) Exchange Server 2003
Applications
1 2 (22.22%) MS Excel
2 1 (11.11%) MS Office
General
1 2 (22.22%) Finance
Operating Systems
1 6 (66.67%) Windows
2 3 (33.33%) Windows 7
2 3 (33.33%) Windows Server 2012
3 2 (22.22%) Windows Server
3 2 (22.22%) Windows Server 2008
4 1 (11.11%) Windows 10
4 1 (11.11%) Windows 8
4 1 (11.11%) Windows Phone
4 1 (11.11%) Windows Server 2003
Processes & Methodologies
1 3 (33.33%) Incident Management
2 2 (22.22%) Continuous Improvement
2 2 (22.22%) Continuous Improvement Process
2 2 (22.22%) ITIL
2 2 (22.22%) Mathematics
2 2 (22.22%) Service Delivery
2 2 (22.22%) Service Management
Programming Languages
1 2 (22.22%) C
Qualifications
1 6 (66.67%) Microsoft Certification
2 4 (44.44%) MCSE
3 3 (33.33%) MCSA
4 2 (22.22%) A+ Certification
4 2 (22.22%) CCENT
4 2 (22.22%) CCNA
4 2 (22.22%) Cisco Certification
4 2 (22.22%) MCITP
4 2 (22.22%) VTSP
5 1 (11.11%) CCA
5 1 (11.11%) CCNP
5 1 (11.11%) Citrix Certification
5 1 (11.11%) DBS Check
5 1 (11.11%) MCP
Quality Assurance & Compliance
1 5 (55.56%) SLA
System Software
1 6 (66.67%) Active Directory
2 2 (22.22%) XenApp
3 1 (11.11%) VMware Infrastructure
Vendors
1 5 (55.56%) Microsoft
2 3 (33.33%) Cisco
2 3 (33.33%) Citrix
2 3 (33.33%) VMware
3 2 (22.22%) Mitel