Period
to 17 June 2019

The median annual salary for a 1st/2nd Line Support Analyst was £23,500 in advertised job vacancies in Leeds during the 6 months to 17 June 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

1st/2nd Line Support Analyst
6 months to
17 Jun 2019
Same period 2018 Same period 2017
Rank 174 211 208
Rank change year-on-year +37 -3 +47
Permanent jobs requiring a 1st/2nd Line Support Analyst 3 1 29
As % of all permanent IT jobs advertised in Leeds 0.098% 0.021% 0.57%
As % of the Job Titles category 0.10% 0.022% 0.59%
Number of salaries quoted 3 1 28
Leeds median annual salary £23,500 £22,500 £22,250
Median salary % change year-on-year +4.44% +1.12% +3.49%
10th Percentile £21,750 £21,250 £16,500
90th Percentile £30,650 £23,750 £24,650
West Yorkshire median annual salary £23,500 £22,500 £23,250
% change year-on-year +4.44% -3.23% +8.14%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Leeds. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Leeds
Permanent vacancies in Leeds with a recognized job title 2,984 4,616 4,938
% of permanent IT jobs with a recognized job title 97.55% 97.08% 97.32%
Number of salaries quoted 2,578 3,890 4,229
Leeds median annual salary £45,000 £45,000 £43,000
Median salary % change year-on-year - +4.65% +7.50%
10th Percentile £28,750 £27,500 £26,250
90th Percentile £67,500 £65,000 £62,500
West Yorkshire median annual salary £43,272 £45,000 £42,500
% change year-on-year -3.84% +5.88% +6.25%

1st/2nd Line Support Analyst
Job Vacancy Trend in Leeds

Job postings that featured 1st/2nd Line Support Analyst in the job title as a percentage of all IT jobs advertised in Leeds.

Job vacancy trend for 1st/2nd Line Support Analyst in Leeds

1st/2nd Line Support Analyst
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st/2nd Line Support Analyst in Leeds.

Salary trend for 1st/2nd Line Support Analyst in Leeds

1st/2nd Line Support Analyst Skill Set
Top 13 Co-occurring IT Skills in Leeds

For the 6 months to 17 June 2019, 1st/2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Leeds region featuring 1st/2nd Line Support Analyst in the job title.

1 2 (66.67%) Customer-Centric Approach
1 2 (66.67%) Customer-Centricity
1 2 (66.67%) Hyper-V
1 2 (66.67%) Microsoft Azure
1 2 (66.67%) Amazon AWS
1 2 (66.67%) Office 365
1 2 (66.67%) VMware
1 2 (66.67%) Retail
1 2 (66.67%) VMware Infrastructure
1 2 (66.67%) Windows
1 2 (66.67%) Microsoft
1 2 (66.67%) Active Directory
2 1 (33.33%) Problem-Solving

1st/2nd Line Support Analyst Skill Set
Co-occurring IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 2 (66.67%) Amazon AWS
1 2 (66.67%) Microsoft Azure
1 2 (66.67%) Office 365
General
1 2 (66.67%) Retail
Operating Systems
1 2 (66.67%) Windows
Processes & Methodologies
1 2 (66.67%) Customer-Centric Approach
1 2 (66.67%) Customer-Centricity
2 1 (33.33%) Problem-Solving
System Software
1 2 (66.67%) Active Directory
1 2 (66.67%) Hyper-V
1 2 (66.67%) VMware Infrastructure
Vendors
1 2 (66.67%) Microsoft
1 2 (66.67%) VMware