The following table provides summary statistics for permanent job vacancies advertised in Leeds with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 3 months to 25 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
Rank 134 169 142
Rank change year-on-year +35 -27  
Permanent jobs citing ITSM 28 14 47
As % of all permanent IT jobs advertised in Leeds 1.08% 0.42% 1.28%
As % of the Processes & Methodologies category 1.18% 0.47% 1.41%
Number of salaries quoted 25 13 37
Median salary £47,500 £33,000 £45,000
Median salary % change year-on-year +43.93% -26.66%  
90% offered a salary of more than £36,000 £28,000 £26,000
10% offered a salary of more than £62,500 £46,000 £52,200
UK excluding London median salary £47,500 £45,000 £42,500
% change year-on-year +5.55% +5.88%  

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Leeds with a requirement for process and methodology skills.

Process & Methodology Skills
Leeds
Permanent job vacancies with a requirement for process and methodology skills 2367 2976 3335
As % of all permanent IT job vacancies advertised in Leeds 91.18% 90.15% 90.70%
Number of salaries quoted 2073 2409 2631
Median salary £45,000 £42,500 £42,500
Median salary % change year-on-year +5.88% -  
90% offered a salary of more than £31,500 £31,000 £30,000
10% offered a salary of more than £60,000 £60,000 £62,500
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

ITSM
Job Vacancy Trend in Leeds

The job posting trend of jobs advertised in Leeds citing ITSM as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for ITSM in Leeds

ITSM
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Leeds.

Salary trend for ITSM in Leeds

ITSM
Salary Histogram in Leeds

The salary distribution of IT jobs citing ITSM in Leeds over the 3 months to 25 March 2017.

Salary histogram for ITSM in Leeds

ITSM
Top 30 Related IT Skills in Leeds

For the 6 months to 25 March 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leeds region with a requirement for ITSM.

1 36 (85.71%) ITIL
2 31 (73.81%) Service Management
3 20 (47.62%) Finance
4 13 (30.95%) Change Management
5 12 (28.57%) ITIL V3
6 11 (26.19%) ITIL Certification
7 10 (23.81%) Microsoft
8 9 (21.43%) Project Management
9 8 (19.05%) Windows
9 8 (19.05%) Release Management
10 7 (16.67%) Degree
10 7 (16.67%) Continuous Improvement
10 7 (16.67%) DevOps
10 7 (16.67%) MS Excel
11 6 (14.29%) PRINCE2
11 6 (14.29%) ServiceNow
11 6 (14.29%) Ticket Management
12 5 (11.90%) Analytical Skills
12 5 (11.90%) VMware Infrastructure
12 5 (11.90%) Agile Software Development
12 5 (11.90%) Incident Management
12 5 (11.90%) Oracle
12 5 (11.90%) SLA
12 5 (11.90%) Stakeholder Management
12 5 (11.90%) VMware
13 4 (9.52%) Disaster Recovery
13 4 (9.52%) CRM
13 4 (9.52%) SharePoint
13 4 (9.52%) MS Visio
13 4 (9.52%) Analytics

ITSM
Top Related IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (9.52%) SharePoint
2 3 (7.14%) MS Exchange
3 1 (2.38%) Exchange Server 2007
3 1 (2.38%) Exchange Server 2010
Applications
1 7 (16.67%) MS Excel
2 4 (9.52%) MS Visio
3 3 (7.14%) MS PowerPoint
4 2 (4.76%) MS Office
Business Applications
1 3 (7.14%) Remedy ITSM
2 1 (2.38%) Salesforce.com CRM
Cloud Services
1 3 (7.14%) Amazon AWS
1 3 (7.14%) Microsoft Azure
2 1 (2.38%) SaaS
Communications & Networking
1 2 (4.76%) SAN
1 2 (4.76%) VPN
1 2 (4.76%) Wi-Fi
2 1 (2.38%) DHCP
2 1 (2.38%) TCP/IP
Database & Business Intelligence
1 3 (7.14%) Big Data
2 1 (2.38%) Crystal Reports
2 1 (2.38%) SQL Server
Development Applications
1 2 (4.76%) Git (software)
1 2 (4.76%) JIRA
General
1 20 (47.62%) Finance
2 3 (7.14%) Legal
3 1 (2.38%) Marketing
Job Titles
1 10 (23.81%) Analyst
2 8 (19.05%) Release Manager
3 7 (16.67%) Change and Release Manager
3 7 (16.67%) Change Manager
4 6 (14.29%) Architect
4 6 (14.29%) Consultant
4 6 (14.29%) Service Manager
5 5 (11.90%) Service Analyst
6 4 (9.52%) Service Desk Team Leader
6 4 (9.52%) Team Leader
7 3 (7.14%) Cloud Consultant
7 3 (7.14%) Cloud Infrastructure Architect
7 3 (7.14%) Cloud Infrastructure Consultant
7 3 (7.14%) Infrastructure Architect
7 3 (7.14%) Infrastructure Consultant
7 3 (7.14%) Project Manager
7 3 (7.14%) Service Desk Analyst
7 3 (7.14%) Service Management Consultant
7 3 (7.14%) Virtualisation Architect
7 3 (7.14%) Virtualisation Consultant
Libraries, Frameworks & Software Standards
1 2 (4.76%) JSON
1 2 (4.76%) Oracle Fusion
2 1 (2.38%) ODBC
2 1 (2.38%) Visualforce
Miscellaneous
1 5 (11.90%) Analytical Skills
2 3 (7.14%) Data Centre
3 1 (2.38%) Fintech
3 1 (2.38%) Management Information System
Operating Systems
1 8 (19.05%) Windows
2 4 (9.52%) Windows Server
3 3 (7.14%) Linux
3 3 (7.14%) Windows 7
3 3 (7.14%) Windows 8
4 1 (2.38%) Windows Server 2008
Processes & Methodologies
1 36 (85.71%) ITIL
2 31 (73.81%) Service Management
3 13 (30.95%) Change Management
4 12 (28.57%) ITIL V3
5 9 (21.43%) Project Management
6 8 (19.05%) Release Management
7 7 (16.67%) Continuous Improvement
7 7 (16.67%) DevOps
8 6 (14.29%) PRINCE2
8 6 (14.29%) Ticket Management
9 5 (11.90%) Agile Software Development
9 5 (11.90%) Incident Management
9 5 (11.90%) Stakeholder Management
10 4 (9.52%) Analytics
10 4 (9.52%) CRM
10 4 (9.52%) Disaster Recovery
10 4 (9.52%) Process Improvement
11 3 (7.14%) DSDM
11 3 (7.14%) Process Management
11 3 (7.14%) Service Delivery
Programming Languages
1 2 (4.76%) Java
1 2 (4.76%) PowerShell
1 2 (4.76%) VBScript
2 1 (2.38%) Apex Code
2 1 (2.38%) C
2 1 (2.38%) JavaScript
2 1 (2.38%) SQL
2 1 (2.38%) T-SQL
Qualifications
1 11 (26.19%) ITIL Certification
2 7 (16.67%) Degree
3 2 (4.76%) PMP
Quality Assurance & Compliance
1 5 (11.90%) SLA
2 3 (7.14%) QA
3 2 (4.76%) PMO
System Software
1 5 (11.90%) VMware Infrastructure
2 3 (7.14%) Active Directory
3 2 (4.76%) Hyper-V
4 1 (2.38%) Terminal Services
4 1 (2.38%) Virtual Desktop
Systems Management
1 3 (7.14%) Icinga
1 3 (7.14%) Opscode Chef
1 3 (7.14%) Puppet
1 3 (7.14%) vRealize
2 2 (4.76%) DameWare
3 1 (2.38%) SCCM
Vendors
1 10 (23.81%) Microsoft
2 6 (14.29%) ServiceNow
3 5 (11.90%) Oracle
3 5 (11.90%) VMware
4 3 (7.14%) BMC
4 3 (7.14%) Cisco
4 3 (7.14%) Dell
4 3 (7.14%) EMC
4 3 (7.14%) Remedy
5 2 (4.76%) IBM
5 2 (4.76%) IBM Sterling
5 2 (4.76%) Salesforce.com
6 1 (2.38%) iManage
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