ITSM Jobs in Leeds

IT Service Management (ITSM)
West Yorkshire > Leeds

The table below provides summary statistics for permanent job vacancies advertised in Leeds requiring ITSM skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ITSM over the 6 months leading up to 30 May 2025, comparing them to the same period in the previous two years.

6 months to
30 May 2025
Same period 2024 Same period 2023
Rank 51 103 143
Rank change year-on-year +52 +40 +22
Permanent jobs citing ITSM 25 29 34
As % of all permanent jobs advertised in Leeds 3.21% 1.22% 1.19%
As % of the Processes & Methodologies category 3.43% 1.46% 1.21%
Number of salaries quoted 14 20 24
10th Percentile £32,500 £29,975 £35,750
25th Percentile £34,375 £40,988 £42,500
Median annual salary (50th Percentile) £57,500 £49,990 £50,000
Median % change year-on-year +15.02% -0.02% +108.33%
75th Percentile £67,500 £68,163 £62,070
90th Percentile £82,125 £87,125 £71,652
West Yorkshire median annual salary £45,000 £41,774 £47,500
% change year-on-year +7.72% -12.05% +80.95%

All Process and Methodology Skills
Leeds

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Leeds.

Permanent vacancies with a requirement for process or methodology skills 729 1,991 2,802
As % of all permanent jobs advertised in Leeds 93.58% 83.90% 97.84%
Number of salaries quoted 476 1,415 1,626
10th Percentile £26,125 £31,250 £35,000
25th Percentile £40,000 £41,000 £41,750
Median annual salary (50th Percentile) £57,500 £55,000 £55,000
Median % change year-on-year +4.55% - -
75th Percentile £80,000 £70,000 £75,000
90th Percentile £97,500 £85,000 £87,500
West Yorkshire median annual salary £54,000 £52,500 £55,000
% change year-on-year +2.86% -4.55% +4.76%

ITSM
Job Vacancy Trend in Leeds

Job postings citing ITSM as a proportion of all IT jobs advertised in Leeds.

Job vacancy trend for ITSM in Leeds

ITSM
Salary Trend in Leeds

3-month moving average salary quoted in jobs citing ITSM in Leeds.

Salary trend for ITSM in Leeds

ITSM
Salary Histogram in Leeds

Salary distribution for jobs citing ITSM in Leeds over the 6 months to 30 May 2025.

Salary histogram for ITSM in Leeds

ITSM
Co-occurring Skills and Capabilities in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (24.00%) Confluence
Cloud Services
1 5 (20.00%) AWS
1 5 (20.00%) AWS CloudFormation
1 5 (20.00%) AWS Lambda
1 5 (20.00%) AWS Step Functions
1 5 (20.00%) GitHub
1 5 (20.00%) Serverless
2 2 (8.00%) Amazon CloudWatch
2 2 (8.00%) Datadog
3 1 (4.00%) Azure
3 1 (4.00%) Microsoft 365
3 1 (4.00%) SaaS
Communications & Networking
1 4 (16.00%) NAS
1 4 (16.00%) SAN
2 1 (4.00%) DHCP
2 1 (4.00%) DNS
2 1 (4.00%) Firewall
2 1 (4.00%) TCP/IP
2 1 (4.00%) VPN
Development Applications
1 8 (32.00%) JIRA
General
1 12 (48.00%) Social Skills
2 4 (16.00%) Back Office
3 2 (8.00%) Influencing Skills
4 1 (4.00%) Analytical Skills
Job Titles
1 8 (32.00%) Developer
1 8 (32.00%) ServiceNow Developer
2 6 (24.00%) Architect
3 4 (16.00%) Senior
3 4 (16.00%) Support Engineer
4 3 (12.00%) IT Manager
4 3 (12.00%) Security Architect
4 3 (12.00%) Senior Developer
4 3 (12.00%) Senior ServiceNow Developer
5 2 (8.00%) 3rd Line Engineer
5 2 (8.00%) 3rd Line Support
5 2 (8.00%) 3rd Line Support Engineer
5 2 (8.00%) ServiceNow Architect
6 1 (4.00%) Business Development Manager
6 1 (4.00%) New Business Development Manager
6 1 (4.00%) Platform Architect
6 1 (4.00%) Senior ServiceNow Consultant
6 1 (4.00%) Service Manager
6 1 (4.00%) ServiceNow Consultant
6 1 (4.00%) Technical Consultant
Libraries, Frameworks & Software Standards
1 8 (32.00%) REST
1 8 (32.00%) SOAP
1 8 (32.00%) Web Services
Miscellaneous
1 10 (40.00%) CMDB
2 4 (16.00%) Data Centre
2 4 (16.00%) Hybrid Cloud
2 4 (16.00%) Operational Technology
3 2 (8.00%) Cloud Native
4 1 (4.00%) Product Ownership
Operating Systems
1 2 (8.00%) Windows
2 1 (4.00%) Linux
2 1 (4.00%) Mac OS
2 1 (4.00%) Windows Server
Processes & Methodologies
1 13 (52.00%) ITIL
1 13 (52.00%) Problem-Solving
2 9 (36.00%) Continuous Improvement
3 7 (28.00%) Cybersecurity
4 6 (24.00%) Agile
4 6 (24.00%) API Integration
4 6 (24.00%) Collaborative Working
4 6 (24.00%) DevOps
4 6 (24.00%) IT Strategy
4 6 (24.00%) Scrum
4 6 (24.00%) Service Management
4 6 (24.00%) Stakeholder Engagement
4 6 (24.00%) Thought Leadership
5 5 (20.00%) Artificial Intelligence
5 5 (20.00%) Business Strategy
5 5 (20.00%) CI/CD
5 5 (20.00%) Infrastructure as Code
6 4 (16.00%) Customer Service
6 4 (16.00%) High Availability
6 4 (16.00%) Time Management
Programming Languages
1 8 (32.00%) JavaScript
2 1 (4.00%) Bicep
2 1 (4.00%) PowerShell
Qualifications
1 4 (16.00%) SC Cleared
1 4 (16.00%) Security Cleared
2 2 (8.00%) ITIL Certification
Quality Assurance & Compliance
1 1 (4.00%) GRC
Systems Management
1 2 (8.00%) Prometheus
2 1 (4.00%) Ansible
2 1 (4.00%) Microsoft Intune
2 1 (4.00%) Terraform
Vendors
1 12 (48.00%) ServiceNow
2 2 (8.00%) Splunk
3 1 (4.00%) Atlassian
3 1 (4.00%) Microsoft