Period
to 22 November 2017

The median annual salary for a 3rd Line Support was £28,500 in advertised job vacancies in Leeds during the 6 months to 22 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 191 195 243
Rank change year-on-year +4 +48 -25
Permanent jobs requiring a 3rd Line Support 22 43 27
As % of all permanent IT jobs advertised in Leeds 0.44% 0.79% 0.39%
As % of the Job Titles category 0.45% 0.81% 0.40%
Number of salaries quoted 22 43 25
Leeds median annual salary £28,500 £37,000 £29,500
Median salary % change year-on-year -22.97% +25.42% -2.48%
10th Percentile £26,300 £26,750 £22,500
90th Percentile £38,250 £42,500 £42,750
West Yorkshire median annual salary £28,500 £32,500 £33,750
% change year-on-year -12.31% -3.70% +12.50%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Leeds. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Leeds
Permanent vacancies in Leeds with a recognized job title 4849 5340 6703
% of permanent IT jobs with a recognized job title 97.10% 98.04% 97.74%
Number of salaries quoted 4095 4608 5385
Leeds median annual salary £45,000 £42,500 £42,000
Median salary % change year-on-year +5.88% +1.19% +5.00%
10th Percentile £26,850 £25,750 £26,250
90th Percentile £62,500 £62,000 £60,000
West Yorkshire median annual salary £42,500 £42,500 £40,000
% change year-on-year - +6.25% -

3rd Line Support
Job Vacancy Trend in Leeds

Job postings that featured 3rd Line Support in the job title as a percentage of all IT jobs advertised in Leeds.

Job vacancy trend for 3rd Line Support in Leeds

3rd Line Support
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support in Leeds.

Salary trend for 3rd Line Support in Leeds

3rd Line Support
Salary Histogram in Leeds

The salary distribution of IT jobs citing 3rd Line Support in Leeds over the 6 months to 22 November 2017.

Salary histogram for 3rd Line Support in Leeds

3rd Line Support Skill Set
Top 30 Co-occurring IT Skills in Leeds

For the 6 months to 22 November 2017, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leeds region featuring 3rd Line Support in the job title.

1 17 (77.27%) Windows
1 17 (77.27%) Active Directory
1 17 (77.27%) Windows Server
2 15 (68.18%) Microsoft
3 12 (54.55%) VMware
3 12 (54.55%) VMware Infrastructure
4 11 (50.00%) Exchange Server 2010
4 11 (50.00%) MS Exchange
5 10 (45.45%) Firewall
5 10 (45.45%) SAN
5 10 (45.45%) MPLS
5 10 (45.45%) Windows Server 2012
5 10 (45.45%) Windows Server 2008
6 9 (40.91%) SQL
7 8 (36.36%) C#
7 8 (36.36%) .NET
7 8 (36.36%) LAN
7 8 (36.36%) ITIL
7 8 (36.36%) WAN
7 8 (36.36%) Cisco
7 8 (36.36%) HP
7 8 (36.36%) Telecoms
7 8 (36.36%) Avaya
7 8 (36.36%) OpenSIPS
7 8 (36.36%) F5
7 8 (36.36%) ITIL V3
7 8 (36.36%) Asterisk PBX
8 7 (31.82%) SQL Server
9 6 (27.27%) T-SQL
9 6 (27.27%) VB

3rd Line Support Skill Set
Co-occurring IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (50.00%) Exchange Server 2010
1 11 (50.00%) MS Exchange
2 2 (9.09%) IIS
Business Applications
1 1 (4.55%) Dynamics AX
1 1 (4.55%) Dynamics CRM
Cloud Services
1 2 (9.09%) Office 365
Communications & Networking
1 10 (45.45%) Firewall
1 10 (45.45%) MPLS
1 10 (45.45%) SAN
2 8 (36.36%) Asterisk PBX
2 8 (36.36%) LAN
2 8 (36.36%) WAN
3 5 (22.73%) VoIP
Database & Business Intelligence
1 7 (31.82%) SQL Server
Development Applications
1 2 (9.09%) Visual Studio
General
1 8 (36.36%) Telecoms
2 1 (4.55%) Legal
Libraries, Frameworks & Software Standards
1 8 (36.36%) .NET
2 3 (13.64%) ASP.NET
Miscellaneous
1 1 (4.55%) Analytical Skills
Operating Systems
1 17 (77.27%) Windows
1 17 (77.27%) Windows Server
2 10 (45.45%) Windows Server 2008
2 10 (45.45%) Windows Server 2012
3 2 (9.09%) Windows 7
Processes & Methodologies
1 8 (36.36%) ITIL
1 8 (36.36%) ITIL V3
2 6 (27.27%) Software Deployment
3 2 (9.09%) Migration
4 1 (4.55%) Analytical Thinking
4 1 (4.55%) Business Analysis
4 1 (4.55%) Change Management
4 1 (4.55%) CRM
4 1 (4.55%) Desktop Virtualisation
4 1 (4.55%) ERP
4 1 (4.55%) Root Cause Analysis
4 1 (4.55%) Server Virtualisation
Programming Languages
1 9 (40.91%) SQL
2 8 (36.36%) C#
3 6 (27.27%) T-SQL
3 6 (27.27%) VB
3 6 (27.27%) VB6
Qualifications
1 2 (9.09%) Microsoft Certification
System Software
1 17 (77.27%) Active Directory
2 12 (54.55%) VMware Infrastructure
3 8 (36.36%) OpenSIPS
4 2 (9.09%) Hyper-V
Systems Management
1 6 (27.27%) ZENworks
Vendors
1 15 (68.18%) Microsoft
2 12 (54.55%) VMware
3 8 (36.36%) Avaya
3 8 (36.36%) Cisco
3 8 (36.36%) F5
3 8 (36.36%) HP
4 2 (9.09%) Veeam