Period
to 17 July 2018

The following table provides summary statistics for permanent job vacancies advertised in Leeds with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 17 July 2018 with a comparison to the same period in the previous 2 years.

Incident Management
6 months to
17 Jul 2018
Same period 2017 Same period 2016
Rank 100 199 149
Rank change year-on-year +99 -50 -6
Permanent jobs citing Incident Management 123 32 110
As % of all permanent IT jobs advertised in Leeds 2.57% 0.63% 1.82%
As % of the Processes & Methodologies category 2.75% 0.67% 1.97%
Number of salaries quoted 106 27 95
Leeds median annual salary £40,000 £37,500 £42,000
Median salary % change year-on-year +6.67% -10.71% -6.67%
10th Percentile £19,750 £25,750 £29,000
90th Percentile £57,500 £57,675 £47,000
West Yorkshire median annual salary £40,000 £32,750 £42,000
% change year-on-year +22.14% -22.02% -6.67%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Leeds with a requirement for process or methodology skills.

All Process and Methodology Skills
Leeds
Permanent vacancies with a requirement for process or methodology skills 4,476 4,771 5,574
As % of all permanent IT jobs advertised in Leeds 93.35% 93.46% 92.00%
Number of salaries quoted 3,752 4,076 4,555
Leeds median annual salary £45,000 £45,000 £42,000
Median salary % change year-on-year - +7.14% +2.44%
10th Percentile £28,000 £26,750 £26,750
90th Percentile £65,000 £63,750 £62,500
West Yorkshire median annual salary £45,000 £42,500 £40,000
% change year-on-year +5.88% +6.25% -

Incident Management
Job Vacancy Trend in Leeds

Job postings citing Incident Management as a percentage of all IT jobs advertised in Leeds.

Job vacancy trend for Incident Management in Leeds

Incident Management
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in Leeds.

Salary trend for Incident Management in Leeds

Incident Management
Salary Histogram in Leeds

The salary distribution of IT jobs citing Incident Management in Leeds over the 6 months to 17 July 2018.

Salary histogram for Incident Management in Leeds

For the 6 months to 17 July 2018, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Leeds region with a requirement for Incident Management.

1 110 (89.43%) ITIL
2 75 (60.98%) Finance
3 67 (54.47%) Problem Management
4 51 (41.46%) Service Management
5 42 (34.15%) ITSM
5 42 (34.15%) SLA
6 40 (32.52%) Microsoft
7 37 (30.08%) Disaster Recovery
7 37 (30.08%) ITIL V3
8 34 (27.64%) Matrix Management
9 31 (25.20%) Root Cause Analysis
10 29 (23.58%) Management Information System
11 28 (22.76%) Service Delivery
12 25 (20.33%) Microsoft Excel
13 24 (19.51%) Microsoft Office
14 23 (18.70%) Process Improvement
15 20 (16.26%) Project Management
16 19 (15.45%) Xerox
17 17 (13.82%) Active Directory
17 17 (13.82%) Driving Licence
18 16 (13.01%) Line Management
18 16 (13.01%) Decision-Making
18 16 (13.01%) Agile Software Development
18 16 (13.01%) Degree
19 15 (12.20%) Knowledge Management
19 15 (12.20%) Stakeholder Management
19 15 (12.20%) Problem-Solving
20 14 (11.38%) Local Government
20 14 (11.38%) VBA
20 14 (11.38%) Change Management

Incident Management
Co-occurring IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (5.69%) MS Exchange
2 5 (4.07%) Confluence
3 4 (3.25%) SharePoint
4 1 (0.81%) Exchange Server 2010
4 1 (0.81%) Exchange Server 2013
4 1 (0.81%) IIS
Applications
1 25 (20.33%) Microsoft Excel
2 24 (19.51%) Microsoft Office
3 2 (1.63%) Microsoft Project
Business Applications
1 1 (0.81%) Dynamics CRM
Cloud Services
1 3 (2.44%) Microsoft Azure
2 2 (1.63%) Amazon AWS
2 2 (1.63%) Dynamics 365
3 1 (0.81%) Akamai
3 1 (0.81%) Google Analytics
3 1 (0.81%) IaaS
3 1 (0.81%) Office 365
Communications & Networking
1 4 (3.25%) IP Telephony
1 4 (3.25%) LAN
1 4 (3.25%) WAN
2 2 (1.63%) DNS
2 2 (1.63%) Firewall
2 2 (1.63%) Network Security
2 2 (1.63%) TCP/IP
3 1 (0.81%) DHCP
3 1 (0.81%) FTP
3 1 (0.81%) Internet
3 1 (0.81%) SAN
3 1 (0.81%) VPN
Database & Business Intelligence
1 13 (10.57%) MS Access
2 3 (2.44%) NoSQL
2 3 (2.44%) RDBMS
2 3 (2.44%) Relational Database
3 2 (1.63%) SQL Server
4 1 (0.81%) SQL Server 2008
Development Applications
1 5 (4.07%) JIRA
2 1 (0.81%) Visual Studio
General
1 75 (60.98%) Finance
2 14 (11.38%) Local Government
3 8 (6.50%) Retail
4 5 (4.07%) Publishing
5 4 (3.25%) Marketing
6 1 (0.81%) Legal
Job Titles
1 51 (41.46%) Incident Manager
2 30 (24.39%) Analyst
3 18 (14.63%) Service Analyst
4 13 (10.57%) Service Manager
5 12 (9.76%) Report Analyst
6 11 (8.94%) Services Delivery Analyst
7 10 (8.13%) Senior Incident Manager
7 10 (8.13%) Senior Manager
8 9 (7.32%) IT Manager
8 9 (7.32%) IT Services Manager
9 8 (6.50%) Service Management Manager
10 7 (5.69%) Security Specialist
11 6 (4.88%) Support Analyst
12 5 (4.07%) Applications Support
12 5 (4.07%) Coordinator
12 5 (4.07%) Support Engineer
13 4 (3.25%) Senior Service Manager
14 3 (2.44%) 2nd Line Desktop Support
14 3 (2.44%) 2nd Line Engineer
14 3 (2.44%) Application Support Team Leader
Libraries, Frameworks & Software Standards
1 5 (4.07%) COM
2 3 (2.44%) RabbitMQ
Miscellaneous
1 29 (23.58%) Management Information System
2 17 (13.82%) Driving Licence
3 11 (8.94%) Analytical Skills
4 4 (3.25%) Blackberry
4 4 (3.25%) CMDB
4 4 (3.25%) Self-Motivation
4 4 (3.25%) Video Conferencing
5 2 (1.63%) NHS
6 1 (0.81%) Data Centre
6 1 (0.81%) Mobile App
6 1 (0.81%) Replication
6 1 (0.81%) Robotics
6 1 (0.81%) RSA SecurID
Operating Systems
1 13 (10.57%) Windows
2 5 (4.07%) Windows Server
3 4 (3.25%) Apple iOS
4 3 (2.44%) Windows Server 2008
5 2 (1.63%) Linux
5 2 (1.63%) Windows Server 2012
Processes & Methodologies
1 110 (89.43%) ITIL
2 67 (54.47%) Problem Management
3 51 (41.46%) Service Management
4 42 (34.15%) ITSM
5 37 (30.08%) Disaster Recovery
5 37 (30.08%) ITIL V3
6 34 (27.64%) Matrix Management
7 31 (25.20%) Root Cause Analysis
8 28 (22.76%) Service Delivery
9 23 (18.70%) Process Improvement
10 20 (16.26%) Project Management
11 16 (13.01%) Agile Software Development
11 16 (13.01%) Decision-Making
11 16 (13.01%) Line Management
12 15 (12.20%) Knowledge Management
12 15 (12.20%) Problem-Solving
12 15 (12.20%) Stakeholder Management
13 14 (11.38%) Change Management
14 13 (10.57%) People Management
15 10 (8.13%) Configuration Management
Programming Languages
1 14 (11.38%) VBA
2 3 (2.44%) Java
2 3 (2.44%) SQL
3 1 (0.81%) PowerShell
Qualifications
1 16 (13.01%) Degree
2 9 (7.32%) ITIL Certification
3 6 (4.88%) Microsoft Certification
4 4 (3.25%) A+ Certification
4 4 (3.25%) MCP
Quality Assurance & Compliance
1 42 (34.15%) SLA
2 7 (5.69%) ISO/IEC 27001
2 7 (5.69%) PCI DSS
3 1 (0.81%) ISO/IEC 20000
System Software
1 17 (13.82%) Active Directory
2 1 (0.81%) Hyper-V
Systems Management
1 6 (4.88%) SCCM
2 5 (4.07%) WSUS
3 3 (2.44%) Norton AntiVirus
4 2 (1.63%) Nessus
5 1 (0.81%) Microsoft Data Protection Manager
5 1 (0.81%) Nagios
5 1 (0.81%) SCOM
Vendors
1 40 (32.52%) Microsoft
2 19 (15.45%) Xerox
3 6 (4.88%) ATG
3 6 (4.88%) hybris
3 6 (4.88%) SAP
4 4 (3.25%) Apple
4 4 (3.25%) Citrix
5 3 (2.44%) ServiceNow
5 3 (2.44%) Symantec
6 2 (1.63%) Blue Prism
6 2 (1.63%) Cisco
6 2 (1.63%) UiPath
6 2 (1.63%) VMware
7 1 (0.81%) Capita
7 1 (0.81%) CheckPoint
7 1 (0.81%) CommVault
7 1 (0.81%) Google
7 1 (0.81%) Ivanti
7 1 (0.81%) Remedy
7 1 (0.81%) SolarWinds