Period
to 20 August 2018

The following table provides summary statistics for permanent job vacancies advertised in West Yorkshire with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 20 August 2018 with a comparison to the same period in the previous 2 years.

Incident Management
Yorkshire > West Yorkshire
6 months to
20 Aug 2018
Same period 2017 Same period 2016
Rank 125 217 168
Rank change year-on-year +92 -49 -11
Permanent jobs citing Incident Management 130 60 133
As % of all permanent IT jobs advertised in West Yorkshire 2.11% 0.87% 1.66%
As % of the Processes & Methodologies category 2.28% 0.93% 1.78%
Number of salaries quoted 110 52 104
West Yorkshire median annual salary £40,000 £32,500 £42,000
Median salary % change year-on-year +23.08% -22.62% -2.33%
10th Percentile £19,750 £25,750 £29,000
90th Percentile £57,500 £53,250 £47,500
Yorkshire median annual salary £40,000 £32,000 £38,500
% change year-on-year +25.00% -16.88% -

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in West Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
West Yorkshire
Permanent vacancies with a requirement for process or methodology skills 5,702 6,484 7,485
As % of all permanent IT jobs advertised in West Yorkshire 92.76% 93.75% 93.48%
Number of salaries quoted 4,809 5,500 6,231
West Yorkshire median annual salary £45,000 £42,500 £40,500
Median salary % change year-on-year +5.88% +4.94% +1.25%
10th Percentile £26,250 £26,250 £26,250
90th Percentile £63,750 £62,500 £62,500
Yorkshire median annual salary £44,000 £42,500 £40,000
% change year-on-year +3.53% +6.25% -

Incident Management
Job Vacancy Trend in West Yorkshire

Job postings citing Incident Management as a percentage of all IT jobs advertised in West Yorkshire.

Job vacancy trend for Incident Management in West Yorkshire

Incident Management
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in West Yorkshire.

Salary trend for Incident Management in West Yorkshire

Incident Management
Salary Histogram in West Yorkshire

The salary distribution of IT jobs citing Incident Management in West Yorkshire over the 6 months to 20 August 2018.

Salary histogram for Incident Management in West Yorkshire

Incident Management
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the West Yorkshire region over the 6 months to 20 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +95 115 £40,000 +6.67% 6
Halifax +24 7 £32,500 -7.14% 2
Bradford +10 1 £45,000 +50.00% 1
Wakefield -19 1 £21,000 -44.00%
Incident Management
Yorkshire

For the 6 months to 20 August 2018, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Yorkshire region with a requirement for Incident Management.

1 98 (75.38%) ITIL
2 72 (55.38%) Finance
3 61 (46.92%) Problem Management
4 59 (45.38%) Service Management
5 48 (36.92%) SLA
6 47 (36.15%) ITSM
7 43 (33.08%) Microsoft
8 35 (26.92%) Disaster Recovery
9 33 (25.38%) Management Information System
10 32 (24.62%) ITIL V3
11 29 (22.31%) Root Cause Analysis
12 27 (20.77%) Windows
12 27 (20.77%) Microsoft Office
13 25 (19.23%) Matrix Management
14 24 (18.46%) Process Improvement
14 24 (18.46%) Active Directory
14 24 (18.46%) Service Delivery
15 21 (16.15%) Microsoft Excel
16 17 (13.08%) Change Management
16 17 (13.08%) Line Management
17 16 (12.31%) Agile Software Development
17 16 (12.31%) Project Management
18 15 (11.54%) Xerox
18 15 (11.54%) Problem-Solving
19 14 (10.77%) Decision-Making
20 13 (10.00%) Driving Licence
21 12 (9.23%) Windows Server
22 11 (8.46%) Knowledge Management
22 11 (8.46%) Degree
22 11 (8.46%) Information Security

Incident Management
Co-occurring IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (7.69%) SharePoint
2 6 (4.62%) MS Exchange
3 5 (3.85%) Confluence
4 1 (0.77%) Exchange Server 2010
4 1 (0.77%) Exchange Server 2013
4 1 (0.77%) IIS
Applications
1 27 (20.77%) Microsoft Office
2 21 (16.15%) Microsoft Excel
3 2 (1.54%) Microsoft Project
Business Applications
1 4 (3.08%) Dynamics CRM
2 1 (0.77%) Visualfiles
Cloud Services
1 8 (6.15%) Dynamics 365
2 7 (5.38%) Microsoft Azure
3 5 (3.85%) Office 365
4 4 (3.08%) IaaS
5 3 (2.31%) Amazon AWS
6 1 (0.77%) Akamai
6 1 (0.77%) Google Analytics
Communications & Networking
1 10 (7.69%) LAN
2 9 (6.92%) WAN
3 5 (3.85%) Wi-Fi
4 4 (3.08%) IP Telephony
4 4 (3.08%) VLAN
5 2 (1.54%) DNS
5 2 (1.54%) Firewall
5 2 (1.54%) Network Security
5 2 (1.54%) TCP/IP
6 1 (0.77%) Internet
6 1 (0.77%) SAN
6 1 (0.77%) VPN
Database & Business Intelligence
1 9 (6.92%) MS Access
2 8 (6.15%) SQL Server
3 3 (2.31%) NoSQL
3 3 (2.31%) RDBMS
3 3 (2.31%) Relational Database
4 1 (0.77%) Data Warehouse
4 1 (0.77%) SQL Server Analysis Services
4 1 (0.77%) SQL Server Integration Services
Development Applications
1 5 (3.85%) JIRA
2 4 (3.08%) Visual Studio
General
1 72 (55.38%) Finance
2 10 (7.69%) Local Government
3 9 (6.92%) Retail
4 5 (3.85%) Publishing
5 4 (3.08%) Marketing
6 1 (0.77%) Legal
6 1 (0.77%) Manufacturing
6 1 (0.77%) Pharmaceutical
Job Titles
1 42 (32.31%) Incident Manager
2 28 (21.54%) Analyst
3 15 (11.54%) Service Analyst
4 12 (9.23%) Applications Support
5 11 (8.46%) Service Manager
5 11 (8.46%) Support Engineer
6 10 (7.69%) Report Analyst
6 10 (7.69%) Senior Incident Manager
6 10 (7.69%) Senior Manager
7 9 (6.92%) IT Manager
8 8 (6.15%) Applications Engineer
8 8 (6.15%) Applications Support Engineer
9 7 (5.38%) Security Specialist
9 7 (5.38%) Services Delivery Analyst
9 7 (5.38%) Support Analyst
10 5 (3.85%) Coordinator
10 5 (3.85%) Network Manager
11 4 (3.08%) Desktop Support
11 4 (3.08%) IT Services Manager
11 4 (3.08%) Senior Service Manager
Libraries, Frameworks & Software Standards
1 3 (2.31%) COM
1 3 (2.31%) RabbitMQ
Miscellaneous
1 33 (25.38%) Management Information System
2 13 (10.00%) Driving Licence
3 11 (8.46%) Analytical Skills
4 10 (7.69%) NHS
5 5 (3.85%) Self-Motivation
6 4 (3.08%) Blackberry
6 4 (3.08%) CMDB
6 4 (3.08%) Robotics
6 4 (3.08%) Video Conferencing
7 1 (0.77%) Data Centre
7 1 (0.77%) Mobile App
7 1 (0.77%) Replication
Operating Systems
1 27 (20.77%) Windows
2 12 (9.23%) Windows Server
3 9 (6.92%) Windows Server 2008
4 8 (6.15%) Windows 7
4 8 (6.15%) Windows Server 2012
5 5 (3.85%) Windows 8
6 4 (3.08%) Apple iOS
6 4 (3.08%) Windows 10
7 2 (1.54%) Linux
Processes & Methodologies
1 98 (75.38%) ITIL
2 61 (46.92%) Problem Management
3 59 (45.38%) Service Management
4 47 (36.15%) ITSM
5 35 (26.92%) Disaster Recovery
6 32 (24.62%) ITIL V3
7 29 (22.31%) Root Cause Analysis
8 25 (19.23%) Matrix Management
9 24 (18.46%) Process Improvement
9 24 (18.46%) Service Delivery
10 17 (13.08%) Change Management
10 17 (13.08%) Line Management
11 16 (12.31%) Agile Software Development
11 16 (12.31%) Project Management
12 15 (11.54%) Problem-Solving
13 14 (10.77%) Decision-Making
14 11 (8.46%) Information Security
14 11 (8.46%) Knowledge Management
15 10 (7.69%) Configuration Management
15 10 (7.69%) Stakeholder Management
Programming Languages
1 10 (7.69%) VBA
2 8 (6.15%) SQL
3 4 (3.08%) PowerShell
4 3 (2.31%) Java
5 1 (0.77%) T-SQL
Qualifications
1 11 (8.46%) Degree
2 9 (6.92%) ITIL Certification
3 5 (3.85%) MCP
3 5 (3.85%) Microsoft Certification
4 4 (3.08%) A+ Certification
Quality Assurance & Compliance
1 48 (36.92%) SLA
2 7 (5.38%) ISO/IEC 27001
2 7 (5.38%) PCI DSS
3 1 (0.77%) Data Quality
System Software
1 24 (18.46%) Active Directory
2 8 (6.15%) VMware Infrastructure
3 5 (3.85%) vSphere
4 4 (3.08%) VMware Server
5 1 (0.77%) XenDesktop
Systems Management
1 6 (4.62%) SCCM
2 4 (3.08%) WSUS
3 2 (1.54%) Nessus
3 2 (1.54%) Norton AntiVirus
4 1 (0.77%) Nagios
Vendors
1 43 (33.08%) Microsoft
2 15 (11.54%) Xerox
3 10 (7.69%) VMware
4 8 (6.15%) Blue Prism
4 8 (6.15%) UiPath
5 7 (5.38%) Citrix
6 6 (4.62%) ATG
6 6 (4.62%) hybris
6 6 (4.62%) SAP
7 4 (3.08%) Apple
8 3 (2.31%) Aruba
8 3 (2.31%) HP
8 3 (2.31%) ServiceNow
9 2 (1.54%) Sophos
9 2 (1.54%) Symantec
10 1 (0.77%) Avaya
10 1 (0.77%) Cisco
10 1 (0.77%) Google
10 1 (0.77%) LexisNexis
10 1 (0.77%) Remedy