Period
to 25 May 2018

The following table provides summary statistics for permanent job vacancies advertised in West Yorkshire with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 25 May 2018 with a comparison to the same period in the previous 2 years.

Incident Management
Yorkshire > West Yorkshire
6 months to
25 May 2018
Same period 2017 Same period 2016
Rank 128 208 135
Rank change year-on-year +80 -73 +22
Permanent jobs citing Incident Management 134 52 186
As % of all permanent IT jobs advertised in West Yorkshire 2.00% 0.74% 2.20%
As % of the Processes & Methodologies category 2.15% 0.80% 2.41%
Number of salaries quoted 116 46 141
West Yorkshire median annual salary £40,000 £37,500 £42,000
Median salary % change year-on-year +6.67% -10.71% -6.67%
10th Percentile £19,750 £21,000 £29,000
90th Percentile £53,750 £53,750 £47,500
Yorkshire median annual salary £40,000 £26,500 £39,250
% change year-on-year +50.94% -32.48% -12.78%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in West Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
West Yorkshire
Permanent vacancies with a requirement for process or methodology skills 6,233 6,464 7,706
As % of all permanent IT jobs advertised in West Yorkshire 92.97% 92.33% 91.13%
Number of salaries quoted 5,322 5,611 6,367
West Yorkshire median annual salary £45,000 £42,500 £41,000
Median salary % change year-on-year +5.88% +3.66% +2.50%
10th Percentile £27,500 £26,750 £27,000
90th Percentile £62,500 £62,500 £61,250
Yorkshire median annual salary £43,000 £42,500 £40,000
% change year-on-year +1.18% +6.25% -

Incident Management
Job Vacancy Trend in West Yorkshire

Job postings citing Incident Management as a percentage of all IT jobs advertised in West Yorkshire.

Job vacancy trend for Incident Management in West Yorkshire

Incident Management
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in West Yorkshire.

Salary trend for Incident Management in West Yorkshire

Incident Management
Salary Histogram in West Yorkshire

The salary distribution of IT jobs citing Incident Management in West Yorkshire over the 6 months to 25 May 2018.

Salary histogram for Incident Management in West Yorkshire

Incident Management
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the West Yorkshire region over the 6 months to 25 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +81 122 £40,000 +6.67% 10
Bradford -4 2 £44,000 +17.73% 3
Halifax - 2 £24,250 -
Wakefield -14 1 £21,000 -44.00%
Pontefract - 1 £30,000 -
Incident Management
Yorkshire

For the 6 months to 25 May 2018, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Yorkshire region with a requirement for Incident Management.

1 112 (83.58%) ITIL
2 79 (58.96%) Finance
3 68 (50.75%) Problem Management
4 59 (44.03%) Service Management
5 52 (38.81%) ITIL V3
6 50 (37.31%) ITSM
7 39 (29.10%) Microsoft
8 36 (26.87%) Matrix Management
9 34 (25.37%) Disaster Recovery
10 32 (23.88%) SLA
11 31 (23.13%) Root Cause Analysis
12 28 (20.90%) Service Delivery
13 25 (18.66%) Active Directory
14 24 (17.91%) Microsoft Office
14 24 (17.91%) Project Management
14 24 (17.91%) Stakeholder Management
15 21 (15.67%) Windows
16 20 (14.93%) Microsoft Excel
16 20 (14.93%) Management Information System
16 20 (14.93%) Problem-Solving
17 18 (13.43%) Degree
18 17 (12.69%) Analytical Skills
19 16 (11.94%) Ticket Management
20 15 (11.19%) Driving Licence
20 15 (11.19%) Xerox
20 15 (11.19%) Knowledge Management
21 14 (10.45%) Local Government
21 14 (10.45%) VBA
22 13 (9.70%) MS Access
22 13 (9.70%) Change Management

Incident Management
Co-occurring IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (5.97%) MS Exchange
2 4 (2.99%) Confluence
3 2 (1.49%) IIS
3 2 (1.49%) SharePoint
4 1 (0.75%) Exchange Server 2010
4 1 (0.75%) Exchange Server 2013
Applications
1 24 (17.91%) Microsoft Office
2 20 (14.93%) Microsoft Excel
Cloud Services
1 4 (2.99%) Office 365
2 2 (1.49%) Amazon AWS
2 2 (1.49%) Microsoft Azure
3 1 (0.75%) Akamai
3 1 (0.75%) Google Analytics
3 1 (0.75%) SaaS
Communications & Networking
1 5 (3.73%) DNS
1 5 (3.73%) Firewall
1 5 (3.73%) LAN
2 4 (2.99%) DHCP
2 4 (2.99%) IP Telephony
2 4 (2.99%) WAN
3 3 (2.24%) FTP
3 3 (2.24%) Internet
3 3 (2.24%) TCP/IP
4 2 (1.49%) Intrusion Detection
5 1 (0.75%) NetScaler
5 1 (0.75%) Network Security
5 1 (0.75%) SAN
5 1 (0.75%) VPN
5 1 (0.75%) Wi-Fi
Database & Business Intelligence
1 13 (9.70%) MS Access
2 7 (5.22%) SQL Server
3 3 (2.24%) SQL Server 2008
4 2 (1.49%) NoSQL
4 2 (1.49%) RDBMS
4 2 (1.49%) Relational Database
5 1 (0.75%) Data Warehouse
5 1 (0.75%) Oracle Database
5 1 (0.75%) Oracle Database 11g
5 1 (0.75%) Oracle Database 12c
5 1 (0.75%) Oracle Exadata
5 1 (0.75%) SQL Server Analysis Services
5 1 (0.75%) SQL Server Integration Services
Development Applications
1 4 (2.99%) JIRA
General
1 79 (58.96%) Finance
2 14 (10.45%) Local Government
3 7 (5.22%) Retail
4 5 (3.73%) Publishing
5 4 (2.99%) Marketing
6 2 (1.49%) Manufacturing
7 1 (0.75%) Legal
7 1 (0.75%) Pharmaceutical
Job Titles
1 43 (32.09%) Incident Manager
2 35 (26.12%) Analyst
3 25 (18.66%) Service Manager
4 21 (15.67%) IT Manager
4 21 (15.67%) IT Services Manager
5 17 (12.69%) Service Analyst
6 12 (8.96%) Service Management Manager
7 11 (8.21%) Report Analyst
7 11 (8.21%) Services Delivery Analyst
8 8 (5.97%) Incident Analyst
9 6 (4.48%) Support Analyst
10 5 (3.73%) Security Specialist
11 4 (2.99%) Applications Support
12 3 (2.24%) 1st Line Support
12 3 (2.24%) 2nd Line Support
12 3 (2.24%) Desktop Engineer
12 3 (2.24%) Desktop Support Engineer
12 3 (2.24%) Support Engineer
12 3 (2.24%) Support Specialist
12 3 (2.24%) Transition Manager
Libraries, Frameworks & Software Standards
1 5 (3.73%) COM
2 2 (1.49%) RabbitMQ
Miscellaneous
1 20 (14.93%) Management Information System
2 17 (12.69%) Analytical Skills
3 15 (11.19%) Driving Licence
4 4 (2.99%) Blackberry
4 4 (2.99%) CMDB
4 4 (2.99%) Video Conferencing
5 3 (2.24%) RSA SecurID
5 3 (2.24%) Self-Motivation
6 2 (1.49%) BYOD
6 2 (1.49%) NHS
6 2 (1.49%) PKI
7 1 (0.75%) Clustering
7 1 (0.75%) Data Centre
7 1 (0.75%) Mobile App
7 1 (0.75%) Replication
Operating Systems
1 21 (15.67%) Windows
2 9 (6.72%) Windows Server
3 4 (2.99%) Apple iOS
4 3 (2.24%) Windows 10
4 3 (2.24%) Windows Server 2008
5 2 (1.49%) Linux
5 2 (1.49%) Windows 7
Processes & Methodologies
1 112 (83.58%) ITIL
2 68 (50.75%) Problem Management
3 59 (44.03%) Service Management
4 52 (38.81%) ITIL V3
5 50 (37.31%) ITSM
6 36 (26.87%) Matrix Management
7 34 (25.37%) Disaster Recovery
8 31 (23.13%) Root Cause Analysis
9 28 (20.90%) Service Delivery
10 24 (17.91%) Project Management
10 24 (17.91%) Stakeholder Management
11 20 (14.93%) Problem-Solving
12 16 (11.94%) Ticket Management
13 15 (11.19%) Knowledge Management
14 13 (9.70%) Change Management
14 13 (9.70%) People Management
15 12 (8.96%) Process Improvement
16 9 (6.72%) Agile Software Development
16 9 (6.72%) Configuration Management
16 9 (6.72%) E-Commerce
Programming Languages
1 14 (10.45%) VBA
2 4 (2.99%) SQL
3 2 (1.49%) Java
4 1 (0.75%) PowerShell
4 1 (0.75%) T-SQL
Qualifications
1 18 (13.43%) Degree
2 6 (4.48%) ITIL Certification
2 6 (4.48%) Microsoft Certification
3 5 (3.73%) MCP
4 4 (2.99%) A+ Certification
5 3 (2.24%) CISSP
6 2 (1.49%) CEH
6 2 (1.49%) CISA
6 2 (1.49%) CISM
6 2 (1.49%) CISMP
6 2 (1.49%) SANS
7 1 (0.75%) ISO 27001 Lead Auditor
Quality Assurance & Compliance
1 32 (23.88%) SLA
2 7 (5.22%) ISO/IEC 27001
3 5 (3.73%) PCI DSS
4 3 (2.24%) ISO/IEC 20000
5 1 (0.75%) Data Quality
5 1 (0.75%) GDPR
System Software
1 25 (18.66%) Active Directory
2 5 (3.73%) VMware Infrastructure
3 4 (2.99%) Hyper-V
4 1 (0.75%) Oracle RAC
4 1 (0.75%) XenApp
4 1 (0.75%) XenDesktop
Systems Management
1 7 (5.22%) SCCM
1 7 (5.22%) WSUS
2 5 (3.73%) Norton AntiVirus
3 4 (2.99%) SCOM
4 3 (2.24%) Microsoft Data Protection Manager
5 2 (1.49%) Nessus
6 1 (0.75%) Data Guard
6 1 (0.75%) Failover Clustering
6 1 (0.75%) Nagios
6 1 (0.75%) Oracle RMAN
Vendors
1 39 (29.10%) Microsoft
2 15 (11.19%) Xerox
3 8 (5.97%) VMware
4 7 (5.22%) Citrix
5 6 (4.48%) ATG
5 6 (4.48%) hybris
5 6 (4.48%) SAP
6 5 (3.73%) Symantec
7 4 (2.99%) Apple
7 4 (2.99%) Cisco
8 3 (2.24%) CheckPoint
8 3 (2.24%) CommVault
8 3 (2.24%) Ivanti
8 3 (2.24%) SolarWinds
9 2 (1.49%) Capita
9 2 (1.49%) Remedy
9 2 (1.49%) ServiceNow
9 2 (1.49%) Sophos
10 1 (0.75%) NetApp
10 1 (0.75%) Oracle