Period
to 21 February 2018

The following table provides summary statistics for permanent job vacancies advertised in West Yorkshire with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 21 February 2018 with a comparison to the same period in the previous 2 years.

Incident Management
Yorkshire > West Yorkshire
6 months to
21 Feb 2018
Same period 2017 Same period 2016
Rank 143 210 147
Rank change year-on-year +67 -63 -30
Permanent jobs citing Incident Management 118 66 182
As % of all permanent IT jobs advertised in West Yorkshire 1.71% 0.91% 2.05%
As % of the Processes & Methodologies category 1.87% 1.01% 2.28%
Number of salaries quoted 99 53 137
West Yorkshire median annual salary £35,000 £37,500 £42,000
Median salary % change year-on-year -6.67% -10.71% -6.67%
10th Percentile £20,182 £24,700 £20,200
90th Percentile £50,000 £57,500 £50,000
Yorkshire median annual salary £34,000 £25,000 £40,000
% change year-on-year +36.00% -37.50% -11.11%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in West Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
West Yorkshire
Permanent vacancies with a requirement for process or methodology skills 6,308 6,538 7,984
As % of all permanent IT jobs advertised in West Yorkshire 91.37% 90.32% 89.84%
Number of salaries quoted 5,389 5,674 6,560
West Yorkshire median annual salary £43,000 £42,500 £42,000
Median salary % change year-on-year +1.18% +1.19% +5.00%
10th Percentile £27,500 £26,750 £27,500
90th Percentile £60,050 £62,500 £60,000
Yorkshire median annual salary £42,500 £41,500 £40,000
% change year-on-year +2.41% +3.75% -

Incident Management
Job Vacancy Trend in West Yorkshire

Job postings citing Incident Management as a percentage of all IT jobs advertised in West Yorkshire.

Job vacancy trend for Incident Management in West Yorkshire

Incident Management
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in West Yorkshire.

Salary trend for Incident Management in West Yorkshire

Incident Management
Salary Histogram in West Yorkshire

The salary distribution of IT jobs citing Incident Management in West Yorkshire over the 6 months to 21 February 2018.

Salary histogram for Incident Management in West Yorkshire

Incident Management
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the West Yorkshire region over the 6 months to 21 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +62 99 £35,000 -6.67% 11
Wakefield +6 10 £25,000 -34.64%
Bradford -1 4 £32,500 -7.14% 1
Halifax - 4 £35,000 -
Pontefract - 1 £30,000 - 1
Incident Management
Yorkshire

For the 6 months to 21 February 2018, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Yorkshire region with a requirement for Incident Management.

1 82 (69.49%) ITIL
2 58 (49.15%) Finance
3 52 (44.07%) Service Management
4 44 (37.29%) ITIL V3
5 43 (36.44%) Problem Management
6 42 (35.59%) ITSM
7 34 (28.81%) Service Delivery
8 26 (22.03%) Disaster Recovery
8 26 (22.03%) SLA
9 25 (21.19%) Root Cause Analysis
10 24 (20.34%) Active Directory
11 23 (19.49%) Windows
11 23 (19.49%) Analytical Skills
11 23 (19.49%) Ticket Management
12 20 (16.95%) Microsoft
12 20 (16.95%) Project Management
13 19 (16.10%) Matrix Management
14 16 (13.56%) Stakeholder Management
15 12 (10.17%) Xerox
16 11 (9.32%) Microsoft Office
16 11 (9.32%) Degree
17 10 (8.47%) Information Security
18 9 (7.63%) Change Management
18 9 (7.63%) Migration
18 9 (7.63%) Management Information System
18 9 (7.63%) Cisco
18 9 (7.63%) Internet
18 9 (7.63%) SCOM
19 8 (6.78%) Billing
19 8 (6.78%) Continuous Improvement

Incident Management
Co-occurring IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (2.54%) MS Exchange
2 1 (0.85%) IBM Notes
2 1 (0.85%) IIS
Applications
1 11 (9.32%) Microsoft Office
2 4 (3.39%) Microsoft Excel
Cloud Services
1 2 (1.69%) Amazon AWS
1 2 (1.69%) Microsoft Azure
1 2 (1.69%) Office 365
2 1 (0.85%) SaaS
Communications & Networking
1 9 (7.63%) Internet
2 8 (6.78%) Firewall
2 8 (6.78%) TCP/IP
3 7 (5.93%) DNS
3 7 (5.93%) LAN
3 7 (5.93%) WAN
4 6 (5.08%) Wireless
5 5 (4.24%) DHCP
6 4 (3.39%) Intrusion Detection
7 3 (2.54%) FTP
8 2 (1.69%) SAN
9 1 (0.85%) NetScaler
9 1 (0.85%) Network Security
Database & Business Intelligence
1 6 (5.08%) SQL Server
2 4 (3.39%) MS Access
2 4 (3.39%) Oracle Database
3 3 (2.54%) Oracle Reports
3 3 (2.54%) SQL Server 2008
4 2 (1.69%) OLAP
4 2 (1.69%) Oracle OLAP
4 2 (1.69%) Relational Database
5 1 (0.85%) Oracle Database 11g
5 1 (0.85%) Oracle Database 12c
5 1 (0.85%) Oracle Exadata
General
1 58 (49.15%) Finance
2 8 (6.78%) Billing
2 8 (6.78%) Military
3 4 (3.39%) Local Government
3 4 (3.39%) Retail
4 3 (2.54%) Marketing
5 1 (0.85%) Manufacturing
5 1 (0.85%) Telecoms
Job Titles
1 29 (24.58%) Analyst
2 27 (22.88%) Service Manager
3 25 (21.19%) Incident Manager
4 19 (16.10%) IT Manager
4 19 (16.10%) IT Services Manager
5 14 (11.86%) Incident Analyst
6 13 (11.02%) Service Analyst
6 13 (11.02%) Service Management Manager
7 10 (8.47%) Operations Manager
8 7 (5.93%) IT Support
9 6 (5.08%) Service Desk Manager
9 6 (5.08%) Services Delivery Analyst
9 6 (5.08%) Services Delivery Manager
10 5 (4.24%) Coordinator
10 5 (4.24%) Senior IT Support
10 5 (4.24%) Team Leader
11 4 (3.39%) Business Manager
11 4 (3.39%) IT Security Architect
11 4 (3.39%) ITIL Service Delivery Manager
11 4 (3.39%) Service Delivery Coordinator
Libraries, Frameworks & Software Standards
1 2 (1.69%) .NET
1 2 (1.69%) COM
Miscellaneous
1 23 (19.49%) Analytical Skills
2 9 (7.63%) Management Information System
3 5 (4.24%) Driving Licence
4 4 (3.39%) BYOD
4 4 (3.39%) NHS
4 4 (3.39%) PKI
4 4 (3.39%) Video Conferencing
5 3 (2.54%) Data Centre
5 3 (2.54%) RSA SecurID
6 1 (0.85%) Clustering
6 1 (0.85%) CMDB
6 1 (0.85%) User Experience
Operating Systems
1 23 (19.49%) Windows
2 6 (5.08%) Windows Server
3 5 (4.24%) Windows 7
4 4 (3.39%) Linux
5 3 (2.54%) Windows Server 2008
6 2 (1.69%) CentOS
6 2 (1.69%) Ubuntu
6 2 (1.69%) Unix
7 1 (0.85%) Android
7 1 (0.85%) Apple iOS
7 1 (0.85%) Mac OS
Processes & Methodologies
1 82 (69.49%) ITIL
2 52 (44.07%) Service Management
3 44 (37.29%) ITIL V3
4 43 (36.44%) Problem Management
5 42 (35.59%) ITSM
6 34 (28.81%) Service Delivery
7 26 (22.03%) Disaster Recovery
8 25 (21.19%) Root Cause Analysis
9 23 (19.49%) Ticket Management
10 20 (16.95%) Project Management
11 19 (16.10%) Matrix Management
12 16 (13.56%) Stakeholder Management
13 10 (8.47%) Information Security
14 9 (7.63%) Change Management
14 9 (7.63%) Migration
15 8 (6.78%) Change Control
15 8 (6.78%) Continuous Improvement
15 8 (6.78%) Escalation Management
16 6 (5.08%) Capacity Management
17 5 (4.24%) Mobile Device Management
Programming Languages
1 4 (3.39%) SQL
1 4 (3.39%) VBA
2 2 (1.69%) C#
2 2 (1.69%) PL/SQL
2 2 (1.69%) VB.NET
3 1 (0.85%) PowerShell
Qualifications
1 11 (9.32%) Degree
2 6 (5.08%) CISSP
3 5 (4.24%) CISA
3 5 (4.24%) CISM
4 4 (3.39%) CEH
4 4 (3.39%) CISMP
4 4 (3.39%) ITIL Certification
4 4 (3.39%) SANS
5 3 (2.54%) Microsoft Certification
6 2 (1.69%) CCNA
6 2 (1.69%) Cisco Certification
6 2 (1.69%) HNC
6 2 (1.69%) NVQ Level 4
7 1 (0.85%) CCDA
7 1 (0.85%) CCNP
7 1 (0.85%) CREST Certified
7 1 (0.85%) HND
7 1 (0.85%) Master's Degree
7 1 (0.85%) MCSA
7 1 (0.85%) SSCP
Quality Assurance & Compliance
1 26 (22.03%) SLA
2 3 (2.54%) ISO/IEC 20000
2 3 (2.54%) PMO
3 1 (0.85%) GDPR
3 1 (0.85%) ISO/IEC 27001
System Software
1 24 (20.34%) Active Directory
2 4 (3.39%) Hyper-V
3 2 (1.69%) Virtual Servers
3 2 (1.69%) VMware Infrastructure
4 1 (0.85%) Microsoft Virtual Server
4 1 (0.85%) Oracle RAC
4 1 (0.85%) Virtual Machines
4 1 (0.85%) XenApp
4 1 (0.85%) XenDesktop
Systems Management
1 9 (7.63%) SCOM
2 7 (5.93%) SCCM
3 4 (3.39%) Symantec Endpoint Protection
4 3 (2.54%) Microsoft Data Protection Manager
4 3 (2.54%) Norton AntiVirus
4 3 (2.54%) WSUS
5 2 (1.69%) Nagios
6 1 (0.85%) Data Guard
6 1 (0.85%) Failover Clustering
6 1 (0.85%) Oracle RMAN
Vendors
1 20 (16.95%) Microsoft
2 12 (10.17%) Xerox
3 9 (7.63%) Cisco
4 7 (5.93%) Oracle
4 7 (5.93%) Symantec
5 6 (5.08%) HP
5 6 (5.08%) VMware
6 5 (4.24%) Dell
7 3 (2.54%) CheckPoint
7 3 (2.54%) CommVault
7 3 (2.54%) Ivanti
7 3 (2.54%) SolarWinds
8 2 (1.69%) Capita
9 1 (0.85%) Citrix
9 1 (0.85%) Lotus
9 1 (0.85%) Mitel
9 1 (0.85%) NetApp
9 1 (0.85%) Remedy
9 1 (0.85%) ServiceNow