Period
to 24 November 2017

The following table provides summary statistics for permanent job vacancies advertised in West Yorkshire with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 24 November 2017 with a comparison to the same period in the previous 2 years.

Incident Management
Yorkshire > West Yorkshire
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 163 203 155
Rank change year-on-year +40 -48 -46
Permanent jobs citing Incident Management 93 74 181
As % of all permanent IT jobs advertised in West Yorkshire 1.36% 0.96% 1.96%
As % of the Processes & Methodologies category 1.49% 1.06% 2.15%
Number of salaries quoted 72 58 134
West Yorkshire median annual salary £32,000 £41,625 £42,000
Median salary % change year-on-year -23.12% -0.89% +5.00%
10th Percentile £23,200 £29,875 £19,750
90th Percentile £38,425 £57,500 £51,000
Yorkshire median annual salary £28,000 £35,000 £40,000
% change year-on-year -20.00% -12.50% -

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in West Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
West Yorkshire
Permanent vacancies with a requirement for process or methodology skills 6236 7013 8417
As % of all permanent IT jobs advertised in West Yorkshire 91.40% 91.22% 90.98%
Number of salaries quoted 5241 6015 6760
West Yorkshire median annual salary £42,500 £42,500 £42,000
Median salary % change year-on-year - +1.19% +5.00%
10th Percentile £26,750 £26,750 £26,250
90th Percentile £61,250 £65,000 £60,000
Yorkshire median annual salary £42,500 £42,000 £40,000
% change year-on-year +1.19% +5.00% +0.69%

Incident Management
Job Vacancy Trend in West Yorkshire

Job postings citing Incident Management as a percentage of all IT jobs advertised in West Yorkshire.

Job vacancy trend for Incident Management in West Yorkshire

Incident Management
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in West Yorkshire.

Salary trend for Incident Management in West Yorkshire

Incident Management
Salary Histogram in West Yorkshire

The salary distribution of IT jobs citing Incident Management in West Yorkshire over the 6 months to 24 November 2017.

Salary histogram for Incident Management in West Yorkshire

Incident Management
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the West Yorkshire region over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +5 54 £33,000 -21.43% 9
Bradford +21 18 £30,000 -14.29% 1
Wakefield +18 14 £25,000 -52.38%
Halifax - 7 £35,000 -
Incident Management
Yorkshire

For the 6 months to 24 November 2017, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Yorkshire region with a requirement for Incident Management.

1 49 (52.69%) ITIL
2 28 (30.11%) SLA
3 27 (29.03%) Windows
4 26 (27.96%) Service Management
5 22 (23.66%) Service Delivery
5 22 (23.66%) Active Directory
5 22 (23.66%) Root Cause Analysis
6 21 (22.58%) Problem Management
6 21 (22.58%) Finance
7 19 (20.43%) Microsoft
8 17 (18.28%) Cisco
8 17 (18.28%) Analytical Skills
9 15 (16.13%) ITSM
10 14 (15.05%) Disaster Recovery
11 13 (13.98%) CCNA
11 13 (13.98%) Cisco Certification
12 11 (11.83%) LAN
12 11 (11.83%) WAN
12 11 (11.83%) ITIL V3
13 10 (10.75%) Ticket Management
13 10 (10.75%) Change Management
14 9 (9.68%) Firewall
14 9 (9.68%) C#
14 9 (9.68%) SQL
14 9 (9.68%) .NET
14 9 (9.68%) Internet
14 9 (9.68%) Change Control
15 8 (8.60%) Continuous Improvement
15 8 (8.60%) Escalation Management
15 8 (8.60%) Xerox

Incident Management
Co-occurring IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.08%) IBM Notes
1 1 (1.08%) IIS
1 1 (1.08%) SharePoint
Applications
1 5 (5.38%) Microsoft Office
Business Applications
1 1 (1.08%) Dynamics CRM
Cloud Services
1 6 (6.45%) Office 365
2 4 (4.30%) Microsoft Azure
3 2 (2.15%) Amazon AWS
4 1 (1.08%) Dynamics 365
Communications & Networking
1 11 (11.83%) LAN
1 11 (11.83%) WAN
2 9 (9.68%) Firewall
2 9 (9.68%) Internet
3 6 (6.45%) Wireless
4 5 (5.38%) TCP/IP
5 4 (4.30%) DNS
5 4 (4.30%) Intrusion Detection
6 2 (2.15%) SAN
7 1 (1.08%) DHCP
7 1 (1.08%) Network Security
Database & Business Intelligence
1 8 (8.60%) SQL Server
2 3 (3.23%) Oracle Database
2 3 (3.23%) Oracle Reports
3 2 (2.15%) OLAP
3 2 (2.15%) Oracle OLAP
3 2 (2.15%) Relational Database
4 1 (1.08%) Azure SQL Database
Development Applications
1 1 (1.08%) Visual Studio Team System
General
1 21 (22.58%) Finance
2 8 (8.60%) Billing
2 8 (8.60%) Military
3 4 (4.30%) Telecoms
4 3 (3.23%) Marketing
4 3 (3.23%) Retail
Job Titles
1 28 (30.11%) Analyst
2 10 (10.75%) Operations Manager
3 9 (9.68%) Service Analyst
3 9 (9.68%) Service Manager
4 8 (8.60%) IT Support
4 8 (8.60%) Support Analyst
4 8 (8.60%) Team Leader
5 7 (7.53%) Applications Support
6 6 (6.45%) Incident Analyst
6 6 (6.45%) Infrastructure Engineer
6 6 (6.45%) ITIL Manager
6 6 (6.45%) Senior IT Support
6 6 (6.45%) Support Team Leader
7 5 (5.38%) Coordinator
7 5 (5.38%) IT Engineer
7 5 (5.38%) Network Analyst
7 5 (5.38%) Network Support
7 5 (5.38%) Network Support Analyst
7 5 (5.38%) Service Desk Analyst
7 5 (5.38%) Service Desk Manager
Libraries, Frameworks & Software Standards
1 9 (9.68%) .NET
2 3 (3.23%) .NET Framework
2 3 (3.23%) ASP.NET
3 1 (1.08%) Middleware
Miscellaneous
1 17 (18.28%) Analytical Skills
2 6 (6.45%) Management Information System
3 4 (4.30%) Data Centre
3 4 (4.30%) NHS
3 4 (4.30%) Video Conferencing
4 2 (2.15%) BYOD
4 2 (2.15%) PKI
5 1 (1.08%) CMDB
5 1 (1.08%) Driving Licence
5 1 (1.08%) User Experience
Operating Systems
1 27 (29.03%) Windows
2 6 (6.45%) Unix
2 6 (6.45%) Windows Server
3 5 (5.38%) Windows 7
4 4 (4.30%) Linux
4 4 (4.30%) Mac OS
5 2 (2.15%) CentOS
5 2 (2.15%) Ubuntu
5 2 (2.15%) Windows Server 2008
5 2 (2.15%) Windows Server 2012
6 1 (1.08%) Android
6 1 (1.08%) Apple iOS
Processes & Methodologies
1 49 (52.69%) ITIL
2 26 (27.96%) Service Management
3 22 (23.66%) Root Cause Analysis
3 22 (23.66%) Service Delivery
4 21 (22.58%) Problem Management
5 15 (16.13%) ITSM
6 14 (15.05%) Disaster Recovery
7 11 (11.83%) ITIL V3
8 10 (10.75%) Change Management
8 10 (10.75%) Ticket Management
9 9 (9.68%) Change Control
10 8 (8.60%) Continuous Improvement
10 8 (8.60%) Escalation Management
10 8 (8.60%) Migration
10 8 (8.60%) Project Management
11 7 (7.53%) Information Security
12 5 (5.38%) Coaching
12 5 (5.38%) Performance Management
12 5 (5.38%) Process Improvement
13 4 (4.30%) Time Management
Programming Languages
1 9 (9.68%) C#
1 9 (9.68%) SQL
2 2 (2.15%) PL/SQL
2 2 (2.15%) VB.NET
3 1 (1.08%) JavaScript
3 1 (1.08%) T-SQL
Qualifications
1 13 (13.98%) CCNA
1 13 (13.98%) Cisco Certification
2 5 (5.38%) Microsoft Certification
3 4 (4.30%) CISA
3 4 (4.30%) CISM
3 4 (4.30%) CISSP
3 4 (4.30%) Degree
3 4 (4.30%) HND
3 4 (4.30%) MCSA
3 4 (4.30%) MCSE
4 3 (3.23%) MCP
5 2 (2.15%) CCDA
5 2 (2.15%) CEH
5 2 (2.15%) CISMP
5 2 (2.15%) CREST Certified
5 2 (2.15%) HNC
5 2 (2.15%) ITIL Certification
5 2 (2.15%) NVQ Level 4
5 2 (2.15%) SANS
5 2 (2.15%) SSCP
Quality Assurance & Compliance
1 28 (30.11%) SLA
2 3 (3.23%) PMO
3 1 (1.08%) PCI DSS
System Software
1 22 (23.66%) Active Directory
2 5 (5.38%) Virtual Servers
3 4 (4.30%) Microsoft Virtual Server
3 4 (4.30%) Virtual Machines
4 1 (1.08%) VMware ESXi
4 1 (1.08%) VMware Infrastructure
Systems Management
1 8 (8.60%) SCCM
2 6 (6.45%) SCOM
3 4 (4.30%) Symantec Endpoint Protection
4 2 (2.15%) Nagios
5 1 (1.08%) SCDPM
Vendors
1 19 (20.43%) Microsoft
2 17 (18.28%) Cisco
3 8 (8.60%) Xerox
4 7 (7.53%) Oracle
5 6 (6.45%) VMware
6 5 (5.38%) HP
7 4 (4.30%) Dell
7 4 (4.30%) Symantec
8 3 (3.23%) Citrix
9 1 (1.08%) Hitachi
9 1 (1.08%) Lotus
9 1 (1.08%) ServiceNow