Period
to 18 November 2018

The following table provides summary statistics for permanent job vacancies advertised in West Yorkshire with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 18 November 2018 with a comparison to the same period in the previous 2 years.

Incident Management
Yorkshire > West Yorkshire
6 months to
18 Nov 2018
Same period 2017 Same period 2016
Rank 132 174 203
Rank change year-on-year +42 +29 -45
Permanent jobs citing Incident Management 107 88 79
As % of all permanent IT jobs advertised in West Yorkshire 1.98% 1.31% 1.03%
As % of the Processes & Methodologies category 2.17% 1.40% 1.11%
Number of salaries quoted 99 70 63
West Yorkshire median annual salary £40,000 £32,000 £42,000
Median salary % change year-on-year +25.00% -23.81% -
10th Percentile £27,350 £24,800 £29,250
90th Percentile £57,500 £38,801 £56,750
Yorkshire median annual salary £40,000 £27,750 £35,000
% change year-on-year +44.14% -20.71% -12.50%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in West Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
West Yorkshire
Permanent vacancies with a requirement for process or methodology skills 4,937 6,273 7,140
As % of all permanent IT jobs advertised in West Yorkshire 91.44% 93.22% 93.04%
Number of salaries quoted 4,075 5,279 6,117
West Yorkshire median annual salary £43,750 £42,500 £42,500
Median salary % change year-on-year +2.94% - +2.75%
10th Percentile £26,250 £26,750 £26,250
90th Percentile £62,500 £61,250 £63,750
Yorkshire median annual salary £42,500 £42,500 £41,000
% change year-on-year - +3.66% +2.50%

Incident Management
Job Vacancy Trend in West Yorkshire

Job postings citing Incident Management as a percentage of all IT jobs advertised in West Yorkshire.

Job vacancy trend for Incident Management in West Yorkshire

Incident Management
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in West Yorkshire.

Salary trend for Incident Management in West Yorkshire

Incident Management
Salary Histogram in West Yorkshire

The salary distribution of IT jobs citing Incident Management in West Yorkshire over the 6 months to 18 November 2018.

Salary histogram for Incident Management in West Yorkshire

Incident Management
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the West Yorkshire region over the 6 months to 18 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +65 90 £40,000 +21.21% 15
Halifax +2 9 £32,500 -7.14%
Bradford +17 7 £35,500 +18.33%
Incident Management
Yorkshire

For the 6 months to 18 November 2018, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Yorkshire region with a requirement for Incident Management.

1 66 (61.68%) ITIL
2 47 (43.93%) Service Management
3 46 (42.99%) Finance
4 43 (40.19%) Problem Management
5 39 (36.45%) Microsoft
6 37 (34.58%) SLA
7 33 (30.84%) ITSM
8 28 (26.17%) Management Information System
9 27 (25.23%) Active Directory
10 25 (23.36%) Service Delivery
10 25 (23.36%) Root Cause Analysis
11 24 (22.43%) Windows
12 21 (19.63%) VMware
12 21 (19.63%) ITIL V3
13 20 (18.69%) Microsoft Azure
14 17 (15.89%) DNS
14 17 (15.89%) Disaster Recovery
14 17 (15.89%) PowerShell
15 16 (14.95%) Change Management
16 15 (14.02%) Process Improvement
17 14 (13.08%) Office 365
17 14 (13.08%) Line Management
17 14 (13.08%) Windows Server
17 14 (13.08%) VMware Infrastructure
17 14 (13.08%) Agile Software Development
18 13 (12.15%) DHCP
18 13 (12.15%) Microsoft Office
18 13 (12.15%) Problem-Solving
19 12 (11.21%) Decision-Making
19 12 (11.21%) LAN

Incident Management
Co-occurring IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (9.35%) SharePoint
2 3 (2.80%) IIS
3 2 (1.87%) Confluence
3 2 (1.87%) Oracle Application Server
4 1 (0.93%) Exchange Server 2010
4 1 (0.93%) Exchange Server 2013
4 1 (0.93%) MS Exchange
Applications
1 13 (12.15%) Microsoft Office
2 7 (6.54%) Microsoft Excel
3 2 (1.87%) Microsoft Project
Business Applications
1 6 (5.61%) Dynamics CRM
2 2 (1.87%) Remedy ITSM
3 1 (0.93%) Visualfiles
Cloud Services
1 20 (18.69%) Microsoft Azure
2 14 (13.08%) Office 365
3 10 (9.35%) Dynamics 365
4 7 (6.54%) IaaS
5 5 (4.67%) Amazon AWS
6 4 (3.74%) SaaS
7 1 (0.93%) Azure Active Directory
7 1 (0.93%) PaaS
Communications & Networking
1 17 (15.89%) DNS
2 13 (12.15%) DHCP
3 12 (11.21%) LAN
3 12 (11.21%) WAN
4 11 (10.28%) TCP/IP
5 4 (3.74%) VLAN
5 4 (3.74%) Wi-Fi
6 3 (2.80%) SAN
7 2 (1.87%) Firewall
7 2 (1.87%) FTP
7 2 (1.87%) Intranet
7 2 (1.87%) SMTP
8 1 (0.93%) Intrusion Detection
8 1 (0.93%) Network Security
8 1 (0.93%) VPN
Database & Business Intelligence
1 11 (10.28%) SQL Server
2 4 (3.74%) RDBMS
2 4 (3.74%) Relational Database
3 3 (2.80%) SQL Server Integration Services
4 2 (1.87%) Data Warehouse
4 2 (1.87%) NoSQL
4 2 (1.87%) SQL Server 2008
4 2 (1.87%) SQL Server Reporting Services
5 1 (0.93%) Amazon Redshift
5 1 (0.93%) Azure SQL Data Warehouse
5 1 (0.93%) Azure SQL Database
5 1 (0.93%) SQL Server Analysis Services
Development Applications
1 6 (5.61%) Visual Studio
2 2 (1.87%) JIRA
General
1 46 (42.99%) Finance
2 5 (4.67%) Retail
3 2 (1.87%) Legal
4 1 (0.93%) Manufacturing
4 1 (0.93%) Pharmaceutical
4 1 (0.93%) Telecoms
Job Titles
1 25 (23.36%) Incident Manager
2 20 (18.69%) Analyst
3 13 (12.15%) Support Engineer
4 12 (11.21%) Applications Support
5 11 (10.28%) Senior Manager
6 10 (9.35%) Applications Engineer
6 10 (9.35%) Applications Support Engineer
7 9 (8.41%) Senior Incident Manager
7 9 (8.41%) Service Analyst
7 9 (8.41%) Service Manager
8 8 (7.48%) Azure Engineer
8 8 (7.48%) IT Manager
9 7 (6.54%) Support Analyst
10 6 (5.61%) Network Manager
11 5 (4.67%) 2nd Line Engineer
11 5 (4.67%) Desktop Engineer
11 5 (4.67%) Desktop Support
12 4 (3.74%) Senior Service Manager
12 4 (3.74%) Services Delivery Analyst
13 3 (2.80%) Systems Support Analyst
Libraries, Frameworks & Software Standards
1 2 (1.87%) RabbitMQ
Miscellaneous
1 28 (26.17%) Management Information System
2 12 (11.21%) Analytical Skills
3 11 (10.28%) Self-Motivation
4 10 (9.35%) NHS
5 7 (6.54%) Replication
6 5 (4.67%) Data Centre
7 4 (3.74%) Robotics
8 2 (1.87%) Driving Licence
8 2 (1.87%) RSA SecurID
8 2 (1.87%) User Experience
9 1 (0.93%) EMC VNX
Operating Systems
1 24 (22.43%) Windows
2 14 (13.08%) Windows Server
3 11 (10.28%) Windows Server 2008
4 10 (9.35%) Windows Server 2012
5 8 (7.48%) Windows 7
6 7 (6.54%) Windows 8
7 5 (4.67%) Linux
7 5 (4.67%) Unix
8 3 (2.80%) Red Hat Enterprise Linux
8 3 (2.80%) Windows 10
9 2 (1.87%) Solaris
10 1 (0.93%) Android
10 1 (0.93%) Apple iOS
Processes & Methodologies
1 66 (61.68%) ITIL
2 47 (43.93%) Service Management
3 43 (40.19%) Problem Management
4 33 (30.84%) ITSM
5 25 (23.36%) Root Cause Analysis
5 25 (23.36%) Service Delivery
6 21 (19.63%) ITIL V3
7 17 (15.89%) Disaster Recovery
8 16 (14.95%) Change Management
9 15 (14.02%) Process Improvement
10 14 (13.08%) Agile Software Development
10 14 (13.08%) Line Management
11 13 (12.15%) Problem-Solving
12 12 (11.21%) Decision-Making
13 11 (10.28%) Information Security
14 10 (9.35%) Change Control
14 10 (9.35%) Data Management
14 10 (9.35%) Risk Management
14 10 (9.35%) Robotic Process Automation
15 9 (8.41%) Project Management
Programming Languages
1 17 (15.89%) PowerShell
2 9 (8.41%) SQL
3 3 (2.80%) T-SQL
4 2 (1.87%) Java
5 1 (0.93%) VBA
Qualifications
1 7 (6.54%) ITIL Certification
1 7 (6.54%) ITIL Foundation Certificate
2 3 (2.80%) RHCE
3 2 (1.87%) CISM
3 2 (1.87%) CISMP
3 2 (1.87%) ISACA
3 2 (1.87%) OCP
3 2 (1.87%) Oracle Certification
3 2 (1.87%) SC Cleared
3 2 (1.87%) Security Cleared
4 1 (0.93%) MCSE
4 1 (0.93%) Microsoft Certification
4 1 (0.93%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 37 (34.58%) SLA
2 2 (1.87%) ISO/IEC 20000
2 2 (1.87%) PCI DSS
3 1 (0.93%) Data Quality
3 1 (0.93%) ISO/IEC 27001
System Software
1 27 (25.23%) Active Directory
2 14 (13.08%) VMware Infrastructure
3 8 (7.48%) Hyper-V
4 5 (4.67%) vSphere
5 4 (3.74%) VMware Server
6 2 (1.87%) Postfix
7 1 (0.93%) Virtual Machines
7 1 (0.93%) VMware ESXi
7 1 (0.93%) XenDesktop
Systems Management
1 10 (9.35%) SCCM
2 7 (6.54%) Backup Exec
2 7 (6.54%) HP Data Protector
2 7 (6.54%) ServiceCenter
3 2 (1.87%) Microsoft Data Protection Manager
3 2 (1.87%) Norton AntiVirus
4 1 (0.93%) Nagios
4 1 (0.93%) vCenter Server
4 1 (0.93%) vRealize
Vendors
1 39 (36.45%) Microsoft
2 21 (19.63%) VMware
3 10 (9.35%) Blue Prism
3 10 (9.35%) HP
3 10 (9.35%) UiPath
4 9 (8.41%) Citrix
4 9 (8.41%) Veeam
5 7 (6.54%) Asigra
6 5 (4.67%) Xerox
7 3 (2.80%) Aruba
7 3 (2.80%) NetApp
7 3 (2.80%) Red Hat
8 2 (1.87%) Avaya
8 2 (1.87%) BMC
8 2 (1.87%) CheckPoint
8 2 (1.87%) CommVault
8 2 (1.87%) Infoblox
8 2 (1.87%) Oracle
8 2 (1.87%) Remedy
8 2 (1.87%) Symantec