Period
to 21 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Leicester with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 21 November 2017 with a comparison to the same period in the previous 2 years.

Service Management
Leicestershire > Leicester
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 58 89 63
Rank change year-on-year +31 -26 +10
Permanent jobs citing Service Management 7 5 21
As % of all permanent IT jobs advertised in Leicester 1.22% 0.60% 2.56%
As % of the Processes & Methodologies category 1.35% 0.68% 2.85%
Number of salaries quoted 5 4 19
Leicester median annual salary £44,000 £28,250 £40,000
Median salary % change year-on-year +55.75% -29.38% -7.84%
10th Percentile £36,300 £19,600 £21,800
90th Percentile £46,448 £63,375 £75,000
Leicestershire median annual salary £42,750 £42,500 £39,000
% change year-on-year +0.59% +8.97% +30.00%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Leicester with a requirement for process or methodology skills.

All Process and Methodology Skills
Leicester
Permanent vacancies with a requirement for process or methodology skills 518 737 736
As % of all permanent IT jobs advertised in Leicester 90.40% 88.16% 89.76%
Number of salaries quoted 472 678 615
Leicester median annual salary £37,500 £42,500 £40,000
Median salary % change year-on-year -11.76% +6.25% -
10th Percentile £25,000 £26,750 £21,500
90th Percentile £56,250 £55,000 £58,750
Leicestershire median annual salary £39,000 £42,500 £40,000
% change year-on-year -8.24% +6.25% -

Service Management
Job Vacancy Trend in Leicester

Job postings citing Service Management as a percentage of all IT jobs advertised in Leicester.

Job vacancy trend for Service Management in Leicester

Service Management
Salary Trend in Leicester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Leicester.

Salary trend for Service Management in Leicester

For the 6 months to 21 November 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leicester region with a requirement for Service Management.

1 7 (100.00%) ITIL
2 3 (42.86%) Service Delivery
2 3 (42.86%) ITSM
3 2 (28.57%) Programme Management
3 2 (28.57%) PRINCE2
3 2 (28.57%) Salesforce.com
3 2 (28.57%) Project Management
3 2 (28.57%) Business Transformation
3 2 (28.57%) Degree
3 2 (28.57%) Service Delivery Management
4 1 (14.29%) Performance Management
4 1 (14.29%) Enterprise Software
4 1 (14.29%) Mentoring
4 1 (14.29%) Coaching
4 1 (14.29%) IT Strategy
4 1 (14.29%) Microsoft
4 1 (14.29%) Change Management
4 1 (14.29%) Stakeholder Management
4 1 (14.29%) Statistics
4 1 (14.29%) IT Governance

Service Management
Co-occurring IT Skills in Leicester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Job Titles
1 3 (42.86%) Service Manager
2 2 (28.57%) Analyst
2 2 (28.57%) Delivery Manager
2 2 (28.57%) Senior Manager
2 2 (28.57%) Services Delivery Manager
2 2 (28.57%) Supplier Manager
3 1 (14.29%) IT Manager
3 1 (14.29%) IT Services Manager
3 1 (14.29%) Systems Analyst
Miscellaneous
1 1 (14.29%) Enterprise Software
Processes & Methodologies
1 7 (100.00%) ITIL
2 3 (42.86%) ITSM
2 3 (42.86%) Service Delivery
3 2 (28.57%) Business Transformation
3 2 (28.57%) PRINCE2
3 2 (28.57%) Programme Management
3 2 (28.57%) Project Management
3 2 (28.57%) Service Delivery Management
4 1 (14.29%) Change Management
4 1 (14.29%) Coaching
4 1 (14.29%) IT Governance
4 1 (14.29%) IT Strategy
4 1 (14.29%) Mentoring
4 1 (14.29%) Performance Management
4 1 (14.29%) Stakeholder Management
4 1 (14.29%) Statistics
Qualifications
1 2 (28.57%) Degree
Vendors
1 2 (28.57%) Salesforce.com
2 1 (14.29%) Microsoft