Period
to 19 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Leicestershire with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 19 November 2017 with a comparison to the same period in the previous 2 years.

Service Management
East Midlands > Leicestershire
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 73 85 83
Rank change year-on-year +12 -2 +21
Permanent jobs citing Service Management 10 31 27
As % of all permanent IT jobs advertised in Leicestershire 1.09% 2.13% 2.00%
As % of the Processes & Methodologies category 1.23% 2.39% 2.23%
Number of salaries quoted 8 29 23
Leicestershire median annual salary £42,750 £42,500 £38,000
Median salary % change year-on-year +0.59% +11.84% +26.67%
10th Percentile £26,148 £19,800 £21,600
90th Percentile £52,550 £70,000 £73,000
East Midlands median annual salary £46,250 £42,500 £40,500
% change year-on-year +8.82% +4.94% -0.87%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Leicestershire with a requirement for process or methodology skills.

All Process and Methodology Skills
Leicestershire
Permanent vacancies with a requirement for process or methodology skills 813 1295 1209
As % of all permanent IT jobs advertised in Leicestershire 88.85% 89.00% 89.36%
Number of salaries quoted 714 1129 978
Leicestershire median annual salary £39,000 £42,500 £40,000
Median salary % change year-on-year -8.24% +6.25% -
10th Percentile £25,000 £26,700 £21,780
90th Percentile £56,250 £57,500 £57,500
East Midlands median annual salary £40,000 £41,500 £40,000
% change year-on-year -3.61% +3.75% -

Service Management
Job Vacancy Trend in Leicestershire

Job postings citing Service Management as a percentage of all IT jobs advertised in Leicestershire.

Job vacancy trend for Service Management in Leicestershire

Service Management
Salary Trend in Leicestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Leicestershire.

Salary trend for Service Management in Leicestershire

Service Management
Salary Histogram in Leicestershire

The salary distribution of IT jobs citing Service Management in Leicestershire over the 6 months to 19 November 2017.

Salary histogram for Service Management in Leicestershire

Service Management
Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Leicestershire region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicester +28 7 £44,000 +55.75% 1
Coalville +8 1 £20,661 +3.31%
Wigston - 1 £29,000 -
Service Management
East Midlands

For the 6 months to 19 November 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leicestershire region with a requirement for Service Management.

1 9 (90.00%) ITIL
2 4 (40.00%) Service Delivery
3 3 (30.00%) ITSM
4 2 (20.00%) Degree
4 2 (20.00%) Programme Management
4 2 (20.00%) SLA
4 2 (20.00%) Microsoft
4 2 (20.00%) Project Management
4 2 (20.00%) PRINCE2
4 2 (20.00%) Salesforce.com
4 2 (20.00%) Change Management
4 2 (20.00%) Service Delivery Management
4 2 (20.00%) Business Transformation
5 1 (10.00%) Enterprise Software
5 1 (10.00%) Mentoring
5 1 (10.00%) Coaching
5 1 (10.00%) Yammer
5 1 (10.00%) Skype
5 1 (10.00%) Data Centre
5 1 (10.00%) Windows 10
5 1 (10.00%) IT Strategy
5 1 (10.00%) Skype for Business
5 1 (10.00%) Root Cause Analysis
5 1 (10.00%) Office 365
5 1 (10.00%) Internet
5 1 (10.00%) Six Sigma
5 1 (10.00%) Blackberry
5 1 (10.00%) Windows
5 1 (10.00%) MS Exchange
5 1 (10.00%) Active Directory

Service Management
Co-occurring IT Skills in Leicestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (10.00%) MS Exchange
1 1 (10.00%) Skype for Business
Cloud Services
1 1 (10.00%) Microsoft Azure
1 1 (10.00%) Office 365
1 1 (10.00%) Yammer
Communications & Networking
1 1 (10.00%) Internet
1 1 (10.00%) Skype
General
1 1 (10.00%) Manufacturing
1 1 (10.00%) Retail
Job Titles
1 4 (40.00%) Analyst
2 3 (30.00%) Service Manager
3 2 (20.00%) Delivery Manager
3 2 (20.00%) IT Manager
3 2 (20.00%) Senior Manager
3 2 (20.00%) Services Delivery Manager
3 2 (20.00%) Supplier Manager
4 1 (10.00%) Business Support Analyst
4 1 (10.00%) Desktop Analyst
4 1 (10.00%) Desktop Support
4 1 (10.00%) ICT Analyst
4 1 (10.00%) ICT Support
4 1 (10.00%) ICT Support Analyst
4 1 (10.00%) IT Operations Manager
4 1 (10.00%) IT Services Manager
4 1 (10.00%) Operations Manager
4 1 (10.00%) Senior Analyst
4 1 (10.00%) Senior Desktop Analyst
4 1 (10.00%) Support Analyst
4 1 (10.00%) Systems Analyst
Miscellaneous
1 1 (10.00%) Blackberry
1 1 (10.00%) Data Centre
1 1 (10.00%) Enterprise Software
1 1 (10.00%) Smartphone
Operating Systems
1 1 (10.00%) Windows
1 1 (10.00%) Windows 10
1 1 (10.00%) Windows 7
Processes & Methodologies
1 9 (90.00%) ITIL
2 4 (40.00%) Service Delivery
3 3 (30.00%) ITSM
4 2 (20.00%) Business Transformation
4 2 (20.00%) Change Management
4 2 (20.00%) PRINCE2
4 2 (20.00%) Programme Management
4 2 (20.00%) Project Management
4 2 (20.00%) Service Delivery Management
5 1 (10.00%) Coaching
5 1 (10.00%) IT Governance
5 1 (10.00%) IT Strategy
5 1 (10.00%) Mentoring
5 1 (10.00%) Migration
5 1 (10.00%) Performance Management
5 1 (10.00%) Problem Management
5 1 (10.00%) Root Cause Analysis
5 1 (10.00%) Six Sigma
5 1 (10.00%) Stakeholder Management
5 1 (10.00%) Statistics
Qualifications
1 2 (20.00%) Degree
2 1 (10.00%) Six Sigma Black Belt
Quality Assurance & Compliance
1 2 (20.00%) SLA
System Software
1 1 (10.00%) Active Directory
Vendors
1 2 (20.00%) Microsoft
1 2 (20.00%) Salesforce.com