Period
to 17 November 2017

The median annual salary for a 1st Line Support Analyst was £20,000 in advertised job vacancies in Letchworth during the 6 months to 17 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support Analyst
Hertfordshire > Letchworth
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 24 29 26
Rank change year-on-year +5 -3 -
Permanent jobs requiring a 1st Line Support Analyst 3 2 2
As % of all permanent IT jobs advertised in Letchworth 3.53% 2.38% 2.47%
As % of the Job Titles category 3.53% 2.41% 2.50%
Number of salaries quoted 1 2 2
Letchworth median annual salary £20,000 £18,000 £22,500
Median salary % change year-on-year +11.11% -20.00% -
Hertfordshire median annual salary £21,500 £20,750 £21,000
% change year-on-year +3.61% -1.19% -10.64%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Letchworth. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Letchworth
Permanent vacancies in Letchworth with a recognized job title 85 83 80
% of permanent IT jobs with a recognized job title 100.00% 98.81% 98.77%
Number of salaries quoted 71 75 69
Letchworth median annual salary £37,500 £32,500 £37,500
Median salary % change year-on-year +15.38% -13.33% +7.14%
10th Percentile £25,000 £21,750 £23,500
90th Percentile £55,000 £43,750 £48,000
Hertfordshire median annual salary £45,000 £47,500 £45,000
% change year-on-year -5.26% +5.56% -

1st Line Support Analyst
Job Vacancy Trend in Letchworth

Job postings that featured 1st Line Support Analyst in the job title as a percentage of all IT jobs advertised in Letchworth.

Job vacancy trend for 1st Line Support Analyst in Letchworth

1st Line Support Analyst
Salary Trend in Letchworth

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst in Letchworth.

Salary trend for 1st Line Support Analyst in Letchworth

1st Line Support Analyst Skill Set
Top 9 Co-occurring IT Skills in Letchworth

For the 6 months to 17 November 2017, 1st Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Letchworth region featuring 1st Line Support Analyst in the job title.

1 3 (100.00%) ITIL
1 3 (100.00%) Windows
1 3 (100.00%) SLA
1 3 (100.00%) Microsoft
1 3 (100.00%) Service Management
1 3 (100.00%) Legal
1 3 (100.00%) Mobile Device Management
1 3 (100.00%) Driving Licence
1 3 (100.00%) IT Strategy

1st Line Support Analyst Skill Set
Co-occurring IT Skills in Letchworth by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 3 (100.00%) Legal
Miscellaneous
1 3 (100.00%) Driving Licence
Operating Systems
1 3 (100.00%) Windows
Processes & Methodologies
1 3 (100.00%) IT Strategy
1 3 (100.00%) ITIL
1 3 (100.00%) Mobile Device Management
1 3 (100.00%) Service Management
Quality Assurance & Compliance
1 3 (100.00%) SLA
Vendors
1 3 (100.00%) Microsoft