11 1st Line Support Analyst Jobs

1st Line Support Analyst – Northwich - £28k Adria Solutions Ltd has an exciting opportunity for a 1st Line Support Analyst to join a growing company based in Northwich. As 1st line support you will work with the various departments to support the business IT Infrastructure and software systems, which involves project work, day-to-day maintenance, and queries/requests from the company. The duties of Helpdesk Support will include but not be limited to: Management … multiple systems, including Active Directory Experience in an IT Service Desk tool(s) Some knowledge of Cloud technologies. I.E. AWS, Microsoft Azure 1st Line Support Analyst – Northwich - £28k This is a great opportunity to join a growing company that has big ambitions for more »

1st Line Support Helpdesk Analyst Maidstone £22k - £26k DOE Are you looking to advance your career in IT? Maybe you have some 1st line Support experience and are looking to progress your career with a leading MSP? Are … Line Support Helpdesk Analyst will work closely with the team supporting and helping clients succeed through technology. As first line support, you will be the first point of contact, providing exceptional telephone and remote support and if necessary … Microsoft 365, SharePoint, MS Desktop (Windows 10), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (2010/365), Antivirus, Printers & Active Directory First point of contact for support calls Installation work of *core technologies - Microsoft 365, SharePoint, MS Desktop (Windows 11), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS more »

Support Analyst, Service Desk, 1st line, Entry-level COR5332 An excellent, award winning Basingstoke-based company seeks a Support Analyst/Service Desk Analyst – with or without existing commercial IT experience - for a varied role within a … dynamic SME environment. The Role In a varied and highly-visible role, the Support Analyst/Service Desk Analyst will be given the necessary training and support to provide support services to approximately 250 users across several sites in the … UK, covering 1st line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft environment based-around core technology including Windows 10, Office 365 and Active Directory. The Company The Support Analyst more »

Job Title: 1 st Line Support Analyst Location : Exeter Hours : Full Time 37.5 hours Mon-Friday (3 days office/2 days home after successful probation) Salary : 20,541.94 Benefits : 30 days holiday (including bank holidays) Free onsite parking Free onsite gym Company pension … progression Are you ready to make an impact and thrive in a dynamic IT environment? We are on the lookout for a 1st Line Support Analyst to join our IT team who are the backbone of our operation, ensuring seamless operations through top … notch technical support. Are you an IT problem solver we are looking for? The Role: As a 1st Line Support Analyst you will be at the front of our IT support, handling a variety of responsibilities to ensure the seamless operation more »

1st Line Support Desk Analyst End-user Permanent + Bonus + Benefits Package £20,000 - £22,500 Middlesbrough Brief: My client is a leading industrial manufacturer with a presence in over 60 countries worldwide. Due to a growth period, they are looking for … a 1st Line Support Desk Analyst to join their team in Middlesbrough on a permanent basis. This is the perfect opportunity to kick start your IT career and have access to ongoing progression and development opportunities whilst you work. Key Responsibilities: Provide 1st line desktop and network support to users and systems using phone, email and remote diagnostic tools Provide 1st line application support and troubleshooting (LAN/WAN/Wireless) Provide 1st line peripheral and communication support more »

1st/2nd Line Support Analyst Join a fast growing Bristol Tech company! Salary: £28,000 + Amazing Benefits Package + Career progression available Bristol (Hybrid working) An exciting opportunity has risen with a Bristol tech company who build software for airline customers … truly people first culture, and always have something planned in the diary some their social committee! So, if you're looking to join a company where you will be working within a supportive team environment, you'll love this place. The role is for a Service Desk Support Analyst providing 1st and 2nd line support and will be joining the infrastructure team. Providing you a clear path to further progress your career into the world of DevOps if you wish. The teams are very Linux heavy, so any experience more »

Unlock Your Potential as a 1st Line Technical Support Analyst in the heart of London. Join a dynamic team in the heart of London, delivering excellence in IT support within a renowned international commercial law firm. As a 1st Line Technical Support Analyst, you'll play a crucial role in ensuring the seamless operation of IT services. The Company Our client is a leading and award-winning international commercial law firm with a global presence. Their diverse team of close to a … advice and strategic guidance across a breadth of sectors from transport to retail, health to manufacturing and beyond. The Role: As a 1st Line Technical Support Analyst, you'll be a key player in the IT Operations team, collaborating with professionals across the more »

to join a cutting edge IT firm based in Camberley. You will be required to work in a 1st and 2nd line support capacity supporting users general IT queries and problems over the phone, via email and face to face. The role is … and timely manner. Keeping up to date asset inventories and tracking borrowed equipment. Undertaking small to medium sized projects as instructed by the Helpdesk Support Manager. Setting up and configuring new hardware including laptops, workstations, phones and video conference equipment. Installing authorised software to laptops and desktops. Ensuring … and disabling expired accounts in accordance with requirements Implementing an efficient maintenance program for all digital assets. Technciall skills & experience required: Good PC hardware support experience. Good experience in Windows 7/10/11. MS Office 2013/2016. MS Outlook. MS Office 365. Active Directory. IOS more »

Customer Support Specialist, Service Desk Analyst £32-38k + Benefits 18 month contract 2 days a week on site in Belfast (BT1) Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk … Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support … resolution, you will own and manage the customer experience over the phone and Web. Your responsibilities will include the below: Responsible for the customer support experience Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases more »

The purpose of this role is to deliver Kews mission by providing first line technical support services to Kew and Wakehurst Integrated Collections Management System (ICMS) staff. This role will be based within the IT department (Operations Team) to support ICMS staff related issues … frequently collaborating with other support teams to provide IT assistance. Hours of work: Full time Contract Type: Fixed Term (FTA) Contract end date: March 2026 Salary: £26,100 per annum pro-rata Directorate: IT Location: Kew Gardens, Richmond Closing Date: 17/12/2023 The IT Operations … team ensures effective operation, administration, and maintenance of RBG Kews IT infrastructure and networks. IT Support Analysts will provide day-to-day support to ICMS end-users across Kew as well as playing an integral part in the support of building and deploying hardware more »

The purpose of this role is to deliver Kews mission by providing first line technical support services to Kew and Wakehurst Integrated Collections Management System (ICMS) staff. This role will be based within the IT department (Operations Team) to support ICMS staff related issues … frequently collaborating with other support teams to provide IT assistance. Hours of work: Full time Contract Type: Fixed Term (FTA) Contract end date: March 2026 Salary: £26,100 per annum pro-rata Directorate: IT Location: Kew Gardens, Richmond Closing Date: 17/12/2023 The IT Operations … team ensures effective operation, administration, and maintenance of RBG Kews IT infrastructure and networks. IT Support Analysts will provide day-to-day support to ICMS end-users across Kew as well as playing an integral part in the support of building and deploying hardware more »