Customer Service Job Trends in Lichfield

Customer Service
Staffordshire > Lichfield

The table below provides summary statistics and salary benchmarking for jobs advertised in Lichfield requiring Customer Service skills. It covers permanent job vacancies from the 6 months leading up to 5 October 2025, with comparisons to the same periods in the previous two years.

6 months to
5 Oct 2025
Same period 2024 Same period 2023
Rank 14 2 10
Rank change year-on-year -12 +8 -
Permanent jobs citing Customer Service 1 5 1
As % of all permanent jobs in Lichfield 2.38% 29.41% 3.70%
As % of the Processes & Methodologies category 3.23% 41.67% 3.85%
Number of salaries quoted 1 1 1
10th Percentile - - -
25th Percentile - - £55,000
Median annual salary (50th Percentile) £30,000 £65,000 £60,000
Median % change year-on-year -53.85% +8.33% -
75th Percentile - - £65,000
90th Percentile - - -
Staffordshire median annual salary £40,000 £28,000 £26,500
% change year-on-year +42.86% +5.66% +4.95%

All Process and Methodology Skills
Lichfield

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Lichfield.

Permanent vacancies with a requirement for process or methodology skills 31 12 26
As % of all permanent jobs advertised in Lichfield 73.81% 70.59% 96.30%
Number of salaries quoted 7 4 26
10th Percentile £30,348 £47,375 £28,625
25th Percentile - £49,063 £46,563
Median annual salary (50th Percentile) £30,580 £51,250 £51,250
Median % change year-on-year -40.33% - +17.14%
75th Percentile £75,625 £56,563 £57,500
90th Percentile £101,250 £61,625 £60,000
Staffordshire median annual salary £42,500 £45,000 £42,500
% change year-on-year -5.56% +5.88% -5.56%

Customer Service
Job Vacancy Trend in Lichfield

Historical trend showing the proportion of permanent IT job postings citing Customer Service relative to all permanent IT jobs advertised in Lichfield.

Customer Service job vacancy trend in Lichfield

Customer Service
Salary Trend in Lichfield

Salary distribution trend for jobs in Lichfield citing Customer Service.

Salary distribution trend for jobs in Lichfield citing Customer Service

Customer Service
Co-Occurring Skills & Capabilities in Lichfield by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Job Titles
1 1 (100.00%) IT Support
Processes & Methodologies
1 1 (100.00%) CRM