Period
to 20 January 2018

The median annual salary for a Support Analyst was £22,875 in advertised job vacancies in Lichfield during the 6 months to 20 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Staffordshire > Lichfield
6 months to
20 Jan 2018
Same period 2017 Same period 2016
Rank 27 16 27
Rank change year-on-year -11 +11 -12
Permanent jobs requiring a Support Analyst 4 22 5
As % of all permanent IT jobs advertised in Lichfield 3.81% 16.06% 3.50%
As % of the Job Titles category 3.92% 16.30% 3.50%
Number of salaries quoted 4 26 5
Lichfield median annual salary £22,875 £24,500 £27,500
Median salary % change year-on-year -6.63% -10.91% +27.91%
10th Percentile £20,763 £22,750 £17,900
90th Percentile £26,500 £37,500 £34,300
Staffordshire median annual salary £22,000 £24,500 £25,000
% change year-on-year -10.20% -2.00% +8.70%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Lichfield. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Lichfield
Permanent vacancies in Lichfield with a recognized job title 102 135 143
% of permanent IT jobs with a recognized job title 97.14% 98.54% 100.00%
Number of salaries quoted 95 125 127
Lichfield median annual salary £33,500 £40,000 £35,000
Median salary % change year-on-year -16.25% +14.29% -
10th Percentile £22,125 £22,750 £20,600
90th Percentile £52,500 £50,250 £58,750
Staffordshire median annual salary £35,571 £39,500 £35,000
% change year-on-year -9.95% +12.86% -4.11%

Support Analyst
Job Vacancy Trend in Lichfield

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Lichfield.

Job vacancy trend for Support Analyst in Lichfield

Support Analyst
Salary Trend in Lichfield

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Lichfield.

Salary trend for Support Analyst in Lichfield

Support Analyst Skill Set
Top 12 Co-occurring IT Skills in Lichfield

For the 6 months to 20 January 2018, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Lichfield region featuring Support Analyst in the job title.

1 2 (50.00%) Windows
1 2 (50.00%) MS Exchange
1 2 (50.00%) Active Directory
1 2 (50.00%) Windows Server
2 1 (25.00%) Microsoft
2 1 (25.00%) Hyper-V
2 1 (25.00%) Incident Management
2 1 (25.00%) Problem Management
2 1 (25.00%) SQL
2 1 (25.00%) Oracle
2 1 (25.00%) Microsoft Office
2 1 (25.00%) ITIL

Support Analyst Skill Set
Co-occurring IT Skills in Lichfield by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (50.00%) MS Exchange
Applications
1 1 (25.00%) Microsoft Office
Operating Systems
1 2 (50.00%) Windows
1 2 (50.00%) Windows Server
Processes & Methodologies
1 1 (25.00%) Incident Management
1 1 (25.00%) ITIL
1 1 (25.00%) Problem Management
Programming Languages
1 1 (25.00%) SQL
System Software
1 2 (50.00%) Active Directory
2 1 (25.00%) Hyper-V
Vendors
1 1 (25.00%) Microsoft
1 1 (25.00%) Oracle