Support Analyst Jobs in Staffordshire

Support Analyst
West Midlands > Staffordshire

The median Support Analyst salary in Staffordshire is £28,500 per year according to job vacancies posted during the 6 months to 28 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 53 61 24
Rank change year-on-year +8 -37 +12
Permanent jobs requiring a Support Analyst 31 8 46
As % of all permanent jobs advertised in Staffordshire 3.16% 1.47% 7.64%
As % of the Job Titles category 3.30% 1.58% 7.96%
Number of salaries quoted 23 8 33
10th Percentile - £23,500 £20,500
25th Percentile £22,250 £23,669 £21,250
Median annual salary (50th Percentile) £28,500 £32,451 £25,500
Median % change year-on-year -12.18% +27.26% +30.77%
75th Percentile £41,875 £40,375 £28,500
90th Percentile £52,500 £41,800 £37,225
West Midlands median annual salary £33,000 £32,403 £28,500
% change year-on-year +1.84% +13.69% -1.72%

All Permanent IT Job Vacancies
Staffordshire

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Staffordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Staffordshire with a recognized job title 940 506 578
% of permanent jobs with a recognized job title 95.92% 93.01% 96.01%
Number of salaries quoted 697 382 411
10th Percentile £24,000 £23,000 £24,000
25th Percentile £28,500 £32,000 £31,250
Median annual salary (50th Percentile) £40,000 £45,000 £42,500
Median % change year-on-year -11.11% +5.88% +13.33%
75th Percentile £53,750 £55,749 £53,750
90th Percentile £61,500 £67,500 £65,000
West Midlands median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.82%

Support Analyst
Job Vacancy Trend in Staffordshire

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in Staffordshire.

Job vacancy trend for Support Analyst in Staffordshire

Support Analyst
Salary Trend in Staffordshire

3-month moving average salary quoted in jobs citing Support Analyst in Staffordshire.

Salary trend for Support Analyst in Staffordshire

Support Analyst
Salary Histogram in Staffordshire

Salary distribution for jobs citing Support Analyst in Staffordshire over the 6 months to 28 April 2024.

Salary histogram for Support Analyst in Staffordshire

Support Analyst
Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Staffordshire region over the 6 months to 28 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Stoke-on-Trent +1 14 £46,250 +41.33% 1
Cannock -9 11 £23,500 -35.09%
Tamworth - 2 £20,000 -
Lichfield +4 1 £28,500 +0.88%
Support Analyst
West Midlands

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Staffordshire

For the 6 months to 28 April 2024, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Staffordshire region featuring Support Analyst in the job title.

1 23 (74.19%) Microsoft
2 17 (54.84%) Microsoft 365
3 14 (45.16%) Windows
4 12 (38.71%) Customer Service
5 10 (32.26%) Windows 10
5 10 (32.26%) Problem-Solving
5 10 (32.26%) Azure
5 10 (32.26%) Active Directory
6 9 (29.03%) Microsoft Exchange
7 8 (25.81%) DNS
7 8 (25.81%) Change Management
7 8 (25.81%) PowerShell
8 7 (22.58%) Logistics
9 6 (19.35%) Service Management
9 6 (19.35%) SQL
9 6 (19.35%) Microsoft Office
9 6 (19.35%) Microsoft Intune
9 6 (19.35%) Windows Server
10 5 (16.13%) Social Skills
11 4 (12.90%) Power Automate
11 4 (12.90%) C#
12 3 (9.68%) HTML
12 3 (9.68%) .NET
12 3 (9.68%) HTTP
12 3 (9.68%) Internet
12 3 (9.68%) UiPath
12 3 (9.68%) Power Platform
12 3 (9.68%) REST
13 2 (6.45%) Change Control
13 2 (6.45%) Driving Licence

Support Analyst Skill Set
Co-occurring Skills and Capabilities in Staffordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (29.03%) Microsoft Exchange
2 2 (6.45%) SharePoint
Applications
1 6 (19.35%) Microsoft Office
2 2 (6.45%) Microsoft Excel
2 2 (6.45%) Microsoft PowerPoint
Business Applications
1 1 (3.23%) Sage X3
Cloud Services
1 17 (54.84%) Microsoft 365
2 10 (32.26%) Azure
3 4 (12.90%) Power Automate
4 3 (9.68%) Power Platform
5 2 (6.45%) Azure Cosmos DB
5 2 (6.45%) Azure Monitor
6 1 (3.23%) Entra ID
6 1 (3.23%) PowerApps
Communications & Networking
1 8 (25.81%) DNS
2 3 (9.68%) HTTP
2 3 (9.68%) Internet
3 2 (6.45%) DHCP
3 2 (6.45%) LAN
3 2 (6.45%) WAN
4 1 (3.23%) Firewall
4 1 (3.23%) ISDN
4 1 (3.23%) VoIP
Database & Business Intelligence
1 2 (6.45%) NoSQL
1 2 (6.45%) Power BI
1 2 (6.45%) SQL Server
2 1 (3.23%) Crystal Reports
General
1 5 (16.13%) Social Skills
2 2 (6.45%) Analytical Skills
3 1 (3.23%) Finance
3 1 (3.23%) Games
3 1 (3.23%) Law
3 1 (3.23%) Organisational Skills
3 1 (3.23%) Retail
Libraries, Frameworks & Software Standards
1 3 (9.68%) .NET
1 3 (9.68%) HTML
1 3 (9.68%) REST
Miscellaneous
1 2 (6.45%) Driving Licence
Operating Systems
1 14 (45.16%) Windows
2 10 (32.26%) Windows 10
3 6 (19.35%) Windows Server
4 2 (6.45%) Linux
Processes & Methodologies
1 12 (38.71%) Customer Service
2 10 (32.26%) Problem-Solving
3 8 (25.81%) Change Management
4 7 (22.58%) Logistics
5 6 (19.35%) Service Management
6 2 (6.45%) Analytics
6 2 (6.45%) Data Analysis
6 2 (6.45%) Data Modelling
6 2 (6.45%) Data Telemetry
6 2 (6.45%) ERP
6 2 (6.45%) ITIL
6 2 (6.45%) ITSM
6 2 (6.45%) Microservices
6 2 (6.45%) OO
6 2 (6.45%) OOD
6 2 (6.45%) Service Delivery
6 2 (6.45%) Site Reliability Engineering
6 2 (6.45%) Software Testing
6 2 (6.45%) Task Automation
6 2 (6.45%) Tech Ops
Programming Languages
1 8 (25.81%) PowerShell
2 6 (19.35%) SQL
3 4 (12.90%) C#
4 2 (6.45%) Python
Qualifications
1 2 (6.45%) Degree
2 1 (3.23%) CCA
2 1 (3.23%) CCNA
2 1 (3.23%) Cisco Certification
2 1 (3.23%) Citrix Certification
2 1 (3.23%) MCSE
2 1 (3.23%) Microsoft Certification
2 1 (3.23%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 2 (6.45%) GDPR
1 2 (6.45%) QA
1 2 (6.45%) SLA
2 1 (3.23%) ISO/IEC 27001
System Software
1 10 (32.26%) Active Directory
2 1 (3.23%) VMware Infrastructure
Systems Management
1 6 (19.35%) Microsoft Intune
Vendors
1 23 (74.19%) Microsoft
2 3 (9.68%) UiPath
3 2 (6.45%) ServiceNow
4 1 (3.23%) Cisco
4 1 (3.23%) Citrix
4 1 (3.23%) Sage
4 1 (3.23%) SAP
4 1 (3.23%) VMware