Support Analyst Jobs in Staffordshire

Support Analyst
West Midlands > Staffordshire

The median Support Analyst salary in Staffordshire is £28,000 per year, according to job vacancies posted during the 6 months leading to 28 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
28 May 2025
Same period 2024 Same period 2023
Rank 52 60 56
Rank change year-on-year +8 -4 -30
Permanent jobs requiring a Support Analyst 13 28 12
As % of all permanent jobs advertised in Staffordshire 2.10% 2.59% 2.25%
As % of the Job Titles category 2.78% 2.69% 2.43%
Number of salaries quoted 8 20 12
10th Percentile £25,500 - £25,500
25th Percentile £26,250 £22,250 £29,327
Median annual salary (50th Percentile) £28,000 £29,250 £33,000
Median % change year-on-year -4.27% -11.36% +29.41%
75th Percentile £28,188 £43,125 £40,313
90th Percentile £28,750 £52,500 £41,475
West Midlands median annual salary £31,000 £34,500 £32,500
% change year-on-year -10.14% +6.15% +14.04%

All Permanent IT Job Vacancies
Staffordshire

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Staffordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Staffordshire with a recognized job title 468 1,040 493
% of permanent jobs with a recognized job title 75.61% 96.30% 92.32%
Number of salaries quoted 238 775 382
10th Percentile £26,375 £24,000 £23,500
25th Percentile £28,822 £30,000 £32,500
Median annual salary (50th Percentile) £37,750 £40,000 £45,000
Median % change year-on-year -5.63% -11.11% -
75th Percentile £53,688 £55,000 £53,750
90th Percentile £67,500 £62,500 £67,500
West Midlands median annual salary £52,344 £50,000 £52,500
% change year-on-year +4.69% -4.76% +5.00%

Support Analyst
Job Vacancy Trend in Staffordshire

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in Staffordshire.

Job vacancy trend for Support Analyst in Staffordshire

Support Analyst
Salary Trend in Staffordshire

3-month moving average salary quoted in jobs citing Support Analyst in Staffordshire.

Salary trend for Support Analyst in Staffordshire

Support Analyst
Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Staffordshire region over the 6 months to 28 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Stoke-on-Trent +16 5 £28,000 -44.00% 5
Cannock +3 5 - -
Burton-upon-Trent - 2 £27,500 -
Support Analyst
West Midlands

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Staffordshire

For the 6 months to 28 May 2025, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Staffordshire region featuring Support Analyst in the job title.

1 8 (61.54%) Windows
2 7 (53.85%) Social Skills
3 5 (38.46%) Asset Management
3 5 (38.46%) Microsoft Certification
3 5 (38.46%) Change Management
3 5 (38.46%) Management Information System
3 5 (38.46%) MCSE
3 5 (38.46%) MCSA
3 5 (38.46%) Degree
3 5 (38.46%) Documentation Skills
3 5 (38.46%) Customer Experience
3 5 (38.46%) Collaborative Working
4 2 (15.38%) Analytical Mindset
4 2 (15.38%) Problem-Solving
4 2 (15.38%) Incident Management
4 2 (15.38%) Problem Management
4 2 (15.38%) Windows Server
4 2 (15.38%) Process Improvement
4 2 (15.38%) Root Cause Analysis
4 2 (15.38%) DevOps
4 2 (15.38%) Analytical Skills
4 2 (15.38%) Linux
4 2 (15.38%) .NET
4 2 (15.38%) IIS
4 2 (15.38%) ITIL
4 2 (15.38%) Firewall
5 1 (7.69%) Logistics
5 1 (7.69%) Microsoft
5 1 (7.69%) Driving Licence
5 1 (7.69%) Windows 10

Support Analyst Skill Set
Co-occurring Skills and Capabilities in Staffordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (15.38%) IIS
Cloud Services
1 1 (7.69%) Microsoft 365
Communications & Networking
1 2 (15.38%) Firewall
General
1 7 (53.85%) Social Skills
2 5 (38.46%) Documentation Skills
3 2 (15.38%) Analytical Skills
Libraries, Frameworks & Software Standards
1 2 (15.38%) .NET
Miscellaneous
1 5 (38.46%) Management Information System
2 2 (15.38%) Analytical Mindset
3 1 (7.69%) Driving Licence
Operating Systems
1 8 (61.54%) Windows
2 2 (15.38%) Linux
2 2 (15.38%) Windows Server
3 1 (7.69%) Windows 10
Processes & Methodologies
1 5 (38.46%) Asset Management
1 5 (38.46%) Change Management
1 5 (38.46%) Collaborative Working
1 5 (38.46%) Customer Experience
2 2 (15.38%) DevOps
2 2 (15.38%) Incident Management
2 2 (15.38%) ITIL
2 2 (15.38%) Problem Management
2 2 (15.38%) Problem-Solving
2 2 (15.38%) Process Improvement
2 2 (15.38%) Root Cause Analysis
3 1 (7.69%) Customer Service
3 1 (7.69%) Logistics
Qualifications
1 5 (38.46%) Degree
1 5 (38.46%) MCSA
1 5 (38.46%) MCSE
1 5 (38.46%) Microsoft Certification
Vendors
1 1 (7.69%) Microsoft