The median annual salary for a Support Analyst was £23,250 in advertised job vacancies in Staffordshire during the 3 months to 26 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
Support Analyst
West Midlands / Staffordshire
Rank 44 59 48
Rank change year-on-year +15 -11  
Permanent jobs requiring a Support Analyst 15 15 24
As % of all permanent IT jobs advertised in Staffordshire 3.50% 2.25% 4.14%
As % of the Job Titles category 3.64% 2.28% 4.23%
Number of salaries quoted 10 13 23
Median salary £23,250 £33,500 £22,500
Median salary % change year-on-year -30.59% +48.88%  
90% offered a salary of more than £20,200 £20,600 £19,100
10% offered a salary of more than £30,650 £35,000 £28,540
UK excluding London median salary £27,500 £28,500 £27,500
% change year-on-year -3.50% +3.63%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Staffordshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Staffordshire
Permanent job vacancies with a job title containing a recognized job role 412 658 568
As % of all permanent IT job vacancies advertised in Staffordshire 96.26% 98.65% 97.93%
Number of salaries quoted 332 600 505
Median salary £37,500 £35,000 £37,500
Median salary % change year-on-year +7.14% -6.66%  
90% offered a salary of more than £24,000 £23,500 £22,500
10% offered a salary of more than £55,000 £55,000 £50,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Support Analyst
Job Vacancy Trend in Staffordshire

The job posting trend of jobs advertised in Staffordshire that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in Staffordshire

Support Analyst
Salary Trend in Staffordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Staffordshire.

Salary trend for Support Analyst in Staffordshire

Support Analyst
Salary Histogram in Staffordshire

The salary distribution of IT jobs citing Support Analyst in Staffordshire over the 3 months to 26 March 2017.

Salary histogram for Support Analyst in Staffordshire

Support Analyst
Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Staffordshire region over the 3 months to 26 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tamworth +7 7 £27,125 -3.12%
Leek - 3 £23,000 -
Cannock - 2 £31,250 -
Stoke-on-Trent - 2 £19,000 - 1
Burton-upon-Trent +4 1 £23,500 -32.85%
Support Analyst
West Midlands

Support Analyst Skill Set
Top 30 Related IT Skills in Staffordshire

For the 6 months to 26 March 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Staffordshire region featuring Support Analyst in the job title.

1 21 (47.73%) SQL
2 19 (43.18%) Windows
3 18 (40.91%) C#
4 16 (36.36%) .NET
5 12 (27.27%) SQL Server
6 10 (22.73%) Microsoft
7 8 (18.18%) SharePoint
8 7 (15.91%) ITIL
8 7 (15.91%) IIS
9 5 (11.36%) Release Management
9 5 (11.36%) Linux
9 5 (11.36%) MS Excel
9 5 (11.36%) Active Directory
9 5 (11.36%) Windows XP
9 5 (11.36%) TCP/IP
9 5 (11.36%) Agile Software Development
9 5 (11.36%) Service Management
9 5 (11.36%) ITSM
10 4 (9.09%) Service Delivery
10 4 (9.09%) SQL Server 2000
10 4 (9.09%) MS Exchange
10 4 (9.09%) DHCP
10 4 (9.09%) Apple
10 4 (9.09%) SLA
10 4 (9.09%) SQL Server 2008
10 4 (9.09%) SQL Server 2005
10 4 (9.09%) System Testing
10 4 (9.09%) Video Conferencing
10 4 (9.09%) MobileIron
10 4 (9.09%) ServiceNow

Support Analyst Skill Set
Top Related IT Skills in Staffordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (18.18%) SharePoint
2 7 (15.91%) IIS
3 4 (9.09%) MS Exchange
Applications
1 5 (11.36%) MS Excel
2 2 (4.55%) MS Office
2 2 (4.55%) MS PowerPoint
Communications & Networking
1 5 (11.36%) TCP/IP
2 4 (9.09%) DHCP
3 2 (4.55%) Firewall
4 1 (2.27%) DNS
4 1 (2.27%) IPv4
4 1 (2.27%) IPv6
4 1 (2.27%) LDAP
4 1 (2.27%) OSPF
4 1 (2.27%) RIP
4 1 (2.27%) SSL
4 1 (2.27%) VPN
Database & Business Intelligence
1 12 (27.27%) SQL Server
2 4 (9.09%) SQL Server 2000
2 4 (9.09%) SQL Server 2005
2 4 (9.09%) SQL Server 2008
3 3 (6.82%) SQL Server 2012
General
1 1 (2.27%) Finance
1 1 (2.27%) Manufacturing
Libraries, Frameworks & Software Standards
1 16 (36.36%) .NET
2 2 (4.55%) ASP.NET
Miscellaneous
1 4 (9.09%) Video Conferencing
2 3 (6.82%) Analytical Skills
2 3 (6.82%) Data Centre
3 2 (4.55%) Mobile Computing
4 1 (2.27%) Computer Science
4 1 (2.27%) FMCG
4 1 (2.27%) Life Science
4 1 (2.27%) Linux Command Line
4 1 (2.27%) Management Information System
Operating Systems
1 19 (43.18%) Windows
2 5 (11.36%) Linux
2 5 (11.36%) Windows XP
3 4 (9.09%) Windows Server
4 3 (6.82%) Unix
4 3 (6.82%) Windows Server 2003
4 3 (6.82%) Windows Vista
5 2 (4.55%) Windows 7
5 2 (4.55%) Windows 8
6 1 (2.27%) Mac OS X
Processes & Methodologies
1 7 (15.91%) ITIL
2 5 (11.36%) Agile Software Development
2 5 (11.36%) ITSM
2 5 (11.36%) Release Management
2 5 (11.36%) Service Management
3 4 (9.09%) Service Delivery
3 4 (9.09%) System Testing
4 3 (6.82%) Disaster Recovery
4 3 (6.82%) Project Planning
4 3 (6.82%) Ticket Management
5 2 (4.55%) ERP
5 2 (4.55%) Root Cause Analysis
6 1 (2.27%) Change Management
6 1 (2.27%) CRM
6 1 (2.27%) Logistics
6 1 (2.27%) Mathematics
6 1 (2.27%) Multi-Factor Authentication
6 1 (2.27%) Two-Factor Authentication
6 1 (2.27%) User Acceptance Testing
Programming Languages
1 21 (47.73%) SQL
2 18 (40.91%) C#
3 3 (6.82%) VB
4 2 (4.55%) Java
4 2 (4.55%) PHP
5 1 (2.27%) R
Qualifications
1 4 (9.09%) ITIL Foundation Certificate
2 2 (4.55%) Degree
Quality Assurance & Compliance
1 4 (9.09%) SLA
2 1 (2.27%) Sarbanes-Oxley
System Software
1 5 (11.36%) Active Directory
Vendors
1 10 (22.73%) Microsoft
2 4 (9.09%) Apple
2 4 (9.09%) MobileIron
2 4 (9.09%) ServiceNow
3 3 (6.82%) Cisco
3 3 (6.82%) VMware
4 1 (2.27%) Citrix