The median annual salary for a Support Analyst was £21,750 in advertised job vacancies in Staffordshire during the 3 months to 28 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
West Midlands / Staffordshire
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 48 55 45
Rank change year-on-year +7 -10  
Permanent jobs requiring a Support Analyst 15 24 25
As % of all permanent IT jobs advertised in Staffordshire 2.86% 3.45% 4.03%
As % of the Job Titles category 2.96% 3.57% 4.19%
Number of salaries quoted 14 21 18
Median salary £21,750 £20,000 £25,000
Median salary % change year-on-year +8.75% -20.00%  
90% offered a salary of more than £18,725 £16,250 £20,875
10% offered a salary of more than £36,875 £29,250 £28,550
UK excluding London median salary £30,000 £27,500 £27,500
% change year-on-year +9.09% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Staffordshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Staffordshire
Permanent job vacancies with a job title containing a recognized job role 506 673 597
As % of all permanent IT job vacancies advertised in Staffordshire 96.38% 96.83% 96.29%
Number of salaries quoted 2007 2939 2868
Median salary £35,571 £35,000 £38,500
Median salary % change year-on-year +1.63% -9.09%  
90% offered a salary of more than £19,750 £22,000 £22,500
10% offered a salary of more than £54,750 £60,000 £51,250
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year +3.65% +2.50%  

Support Analyst
Job Vacancy Trend in Staffordshire

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Staffordshire.

Job vacancy trend for Support Analyst in Staffordshire

Support Analyst
Salary Trend in Staffordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Staffordshire.

Salary trend for Support Analyst in Staffordshire

Support Analyst
Salary Histogram in Staffordshire

The salary distribution of IT jobs citing Support Analyst in Staffordshire over the 3 months to 28 June 2017.

Salary histogram for Support Analyst in Staffordshire

Support Analyst
Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Staffordshire region over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stafford - 5 £22,500 - 1
Stoke-on-Trent +11 4 £29,500 +21.64%
Tamworth +6 3 £19,000 -
Lichfield +1 2 £21,500 -10.41%
Support Analyst
West Midlands

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Staffordshire

For the 6 months to 28 June 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Staffordshire region featuring Support Analyst in the job title.

1 8 (26.67%) Windows
2 7 (23.33%) Citrix
2 7 (23.33%) SLA
2 7 (23.33%) Microsoft
3 6 (20.00%) Linux
4 5 (16.67%) Microsoft Office
4 5 (16.67%) ITIL
4 5 (16.67%) Continuous Improvement
5 4 (13.33%) System Testing
5 4 (13.33%) Video Conferencing
5 4 (13.33%) MobileIron
5 4 (13.33%) SQL
5 4 (13.33%) Active Directory
5 4 (13.33%) Apple
6 3 (10.00%) ERP
6 3 (10.00%) MS Exchange
6 3 (10.00%) Windows 7
6 3 (10.00%) Windows Server
7 2 (6.67%) Root Cause Analysis
7 2 (6.67%) Mobile Computing
7 2 (6.67%) Windows 8
7 2 (6.67%) SQL Server
7 2 (6.67%) Microsoft Excel
7 2 (6.67%) Windows XP
7 2 (6.67%) C#
7 2 (6.67%) Terminal Services
7 2 (6.67%) Degree
7 2 (6.67%) Microsoft PowerPoint
7 2 (6.67%) Manufacturing
8 1 (3.33%) Firewall

Support Analyst Skill Set
Co-occurring IT Skills in Staffordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (10.00%) MS Exchange
Applications
1 5 (16.67%) Microsoft Office
2 2 (6.67%) Microsoft Excel
2 2 (6.67%) Microsoft PowerPoint
3 1 (3.33%) Microsoft Project
Business Applications
1 1 (3.33%) Dynamics AX
Cloud Services
1 1 (3.33%) Office 365
Communications & Networking
1 1 (3.33%) Firewall
1 1 (3.33%) IPv4
1 1 (3.33%) IPv6
1 1 (3.33%) LAN
1 1 (3.33%) LDAP
1 1 (3.33%) OSPF
1 1 (3.33%) RIP
1 1 (3.33%) SSL
1 1 (3.33%) TCP/IP
1 1 (3.33%) VPN
1 1 (3.33%) WAN
1 1 (3.33%) Wireless
Database & Business Intelligence
1 2 (6.67%) SQL Server
2 1 (3.33%) SQL Server 2000
2 1 (3.33%) SQL Server 2012
2 1 (3.33%) SQL Server Analysis Services
2 1 (3.33%) SQL Server Integration Services
2 1 (3.33%) SQL Server Reporting Services
General
1 2 (6.67%) Manufacturing
Miscellaneous
1 4 (13.33%) Video Conferencing
2 2 (6.67%) Mobile Computing
3 1 (3.33%) Analytical Skills
3 1 (3.33%) Driving Licence
3 1 (3.33%) iPad
3 1 (3.33%) Life Science
3 1 (3.33%) Linux Command Line
3 1 (3.33%) Management Information System
3 1 (3.33%) Smartphone
Operating Systems
1 8 (26.67%) Windows
2 6 (20.00%) Linux
3 3 (10.00%) Windows 7
3 3 (10.00%) Windows Server
4 2 (6.67%) Windows 8
4 2 (6.67%) Windows XP
5 1 (3.33%) Android
5 1 (3.33%) Apple iOS
5 1 (3.33%) Mac OS X
5 1 (3.33%) Windows 10
5 1 (3.33%) Windows Server 2012
Processes & Methodologies
1 5 (16.67%) Continuous Improvement
1 5 (16.67%) ITIL
2 4 (13.33%) System Testing
3 3 (10.00%) ERP
4 2 (6.67%) Root Cause Analysis
5 1 (3.33%) Business Analysis
5 1 (3.33%) Business Intelligence
5 1 (3.33%) Business Process Mapping
5 1 (3.33%) CRM
5 1 (3.33%) E-Commerce
5 1 (3.33%) ITIL V3
5 1 (3.33%) Logistics
5 1 (3.33%) Multi-Factor Authentication
5 1 (3.33%) Project Management
5 1 (3.33%) Project Planning
5 1 (3.33%) Risk Management
5 1 (3.33%) Two-Factor Authentication
Programming Languages
1 4 (13.33%) SQL
2 2 (6.67%) C#
3 1 (3.33%) X++
Qualifications
1 2 (6.67%) Degree
2 1 (3.33%) Microsoft Certification
Quality Assurance & Compliance
1 7 (23.33%) SLA
System Software
1 4 (13.33%) Active Directory
2 2 (6.67%) Terminal Services
Vendors
1 7 (23.33%) Citrix
1 7 (23.33%) Microsoft
2 4 (13.33%) Apple
2 4 (13.33%) MobileIron
3 1 (3.33%) IFS
Stafford, Staffordshire
HAYS INFORMATION TECHNOLOGY
Salary: £22500.00 per annum
Posted: 6 days ago