Period
to 18 November 2017

The median annual salary for a 2nd Line Support Engineer was £24,000 in advertised job vacancies in Liverpool during the 6 months to 18 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support Engineer
Merseyside > Liverpool
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 72 94 64
Rank change year-on-year +22 -30 -
Permanent jobs requiring a 2nd Line Support Engineer 2 2 5
As % of all permanent IT jobs advertised in Liverpool 0.26% 0.19% 0.74%
As % of the Job Titles category 0.28% 0.20% 0.76%
Number of salaries quoted 1 2 13
Liverpool median annual salary £24,000 £27,500 £20,000
Median salary % change year-on-year -12.73% +37.50% -
Merseyside median annual salary £24,000 £27,500 £20,000
% change year-on-year -12.73% +37.50% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Liverpool. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Liverpool
Permanent vacancies in Liverpool with a recognized job title 716 1003 661
% of permanent IT jobs with a recognized job title 93.96% 93.74% 97.21%
Number of salaries quoted 542 697 528
Liverpool median annual salary £41,500 £40,000 £38,000
Median salary % change year-on-year +3.75% +5.26% -1.30%
10th Percentile £27,500 £26,250 £22,750
90th Percentile £67,500 £57,500 £62,500
Merseyside median annual salary £40,000 £37,500 £40,000
% change year-on-year +6.67% -6.25% +3.90%

2nd Line Support Engineer
Job Vacancy Trend in Liverpool

Job postings that featured 2nd Line Support Engineer in the job title as a percentage of all IT jobs advertised in Liverpool.

Job vacancy trend for 2nd Line Support Engineer in Liverpool

2nd Line Support Engineer
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer in Liverpool.

Salary trend for 2nd Line Support Engineer in Liverpool

2nd Line Support Engineer Skill Set
Top 22 Co-occurring IT Skills in Liverpool

For the 6 months to 18 November 2017, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Liverpool region featuring 2nd Line Support Engineer in the job title.

1 2 (100.00%) ITIL
1 2 (100.00%) Windows
1 2 (100.00%) SharePoint
1 2 (100.00%) MS Exchange
1 2 (100.00%) Active Directory
1 2 (100.00%) Internet
1 2 (100.00%) Configuration Management
1 2 (100.00%) Incident Management
1 2 (100.00%) Statistics
1 2 (100.00%) Problem Management
1 2 (100.00%) Security Cleared
1 2 (100.00%) Skype for Business
1 2 (100.00%) Exchange Server 2010
1 2 (100.00%) Driving Licence
1 2 (100.00%) Exchange Server 2013
1 2 (100.00%) Windows Server
2 1 (50.00%) Data Quality
2 1 (50.00%) Service Management
2 1 (50.00%) Management Information System
2 1 (50.00%) Risk Assessment
2 1 (50.00%) Remedy
2 1 (50.00%) Microsoft

2nd Line Support Engineer Skill Set
Co-occurring IT Skills in Liverpool by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (100.00%) Exchange Server 2010
1 2 (100.00%) Exchange Server 2013
1 2 (100.00%) MS Exchange
1 2 (100.00%) SharePoint
1 2 (100.00%) Skype for Business
Communications & Networking
1 2 (100.00%) Internet
Miscellaneous
1 2 (100.00%) Driving Licence
2 1 (50.00%) Management Information System
Operating Systems
1 2 (100.00%) Windows
1 2 (100.00%) Windows Server
Processes & Methodologies
1 2 (100.00%) Configuration Management
1 2 (100.00%) Incident Management
1 2 (100.00%) ITIL
1 2 (100.00%) Problem Management
1 2 (100.00%) Statistics
2 1 (50.00%) Risk Assessment
2 1 (50.00%) Service Management
Qualifications
1 2 (100.00%) Security Cleared
Quality Assurance & Compliance
1 1 (50.00%) Data Quality
System Software
1 2 (100.00%) Active Directory
Vendors
1 1 (50.00%) Microsoft
1 1 (50.00%) Remedy