Period
to 21 July 2018

The following table provides summary statistics for permanent job vacancies advertised in Liverpool with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 21 July 2018 with a comparison to the same period in the previous 2 years.

Services Delivery
Merseyside > Liverpool
6 months to
21 Jul 2018
Same period 2017 Same period 2016
Rank 45 56 49
Rank change year-on-year +11 -7 -4
Permanent jobs citing Service Delivery 23 27 32
As % of all permanent IT jobs advertised in Liverpool 3.33% 3.50% 3.91%
As % of the Processes & Methodologies category 3.71% 3.77% 4.56%
Number of salaries quoted 14 23 20
Liverpool median annual salary £41,198 £75,000 £42,500
Median salary % change year-on-year -45.07% +76.47% -15.00%
10th Percentile £26,250 £27,300 £30,750
90th Percentile £61,625 £81,250 £86,625
Merseyside median annual salary £40,174 £75,000 £42,500
% change year-on-year -46.43% +76.47% -15.00%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Liverpool with a requirement for process or methodology skills.

All Process and Methodology Skills
Liverpool
Permanent vacancies with a requirement for process or methodology skills 620 716 702
As % of all permanent IT jobs advertised in Liverpool 89.86% 92.75% 85.82%
Number of salaries quoted 491 510 542
Liverpool median annual salary £42,000 £40,000 £40,000
Median salary % change year-on-year +5.00% - -
10th Percentile £26,250 £26,250 £27,500
90th Percentile £63,750 £67,500 £60,000
Merseyside median annual salary £40,776 £40,000 £40,000
% change year-on-year +1.94% - -

Service Delivery
Job Vacancy Trend in Liverpool

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Liverpool.

Job vacancy trend for Service Delivery in Liverpool

Service Delivery
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Liverpool.

Salary trend for Service Delivery in Liverpool

Service Delivery
Salary Histogram in Liverpool

The salary distribution of IT jobs citing Service Delivery in Liverpool over the 6 months to 21 July 2018.

Salary histogram for Service Delivery in Liverpool

For the 6 months to 21 July 2018, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Liverpool region with a requirement for Service Delivery.

1 17 (73.91%) ITIL
2 10 (43.48%) Project Management
3 9 (39.13%) Microsoft Project
3 9 (39.13%) Microsoft Excel
3 9 (39.13%) Microsoft PowerPoint
4 8 (34.78%) Runbook
5 7 (30.43%) Service Design
5 7 (30.43%) Banking
5 7 (30.43%) Microsoft Office
5 7 (30.43%) PRINCE2
5 7 (30.43%) MS Visio
6 6 (26.09%) Firewall
6 6 (26.09%) Finance
6 6 (26.09%) Office 365
7 5 (21.74%) Windows
8 4 (17.39%) Cisco
8 4 (17.39%) Microsoft
8 4 (17.39%) Management Information System
8 4 (17.39%) Information Security
8 4 (17.39%) Law
8 4 (17.39%) Legal
8 4 (17.39%) VMware
8 4 (17.39%) Continuous Improvement
8 4 (17.39%) Incident Management
9 3 (13.04%) Microsoft Azure
9 3 (13.04%) SIEM
9 3 (13.04%) Hyper-V
9 3 (13.04%) ISO/IEC 27001
9 3 (13.04%) Mentoring
9 3 (13.04%) Coaching

Service Delivery
Co-occurring IT Skills in Liverpool by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (8.70%) Exchange Server 2010
1 2 (8.70%) MS Exchange
1 2 (8.70%) SharePoint
Applications
1 9 (39.13%) Microsoft Excel
1 9 (39.13%) Microsoft PowerPoint
1 9 (39.13%) Microsoft Project
2 7 (30.43%) Microsoft Office
2 7 (30.43%) MS Visio
Cloud Services
1 6 (26.09%) Office 365
2 3 (13.04%) Microsoft Azure
Communications & Networking
1 6 (26.09%) Firewall
2 3 (13.04%) SAN
3 2 (8.70%) Cisco Wireless
3 2 (8.70%) DNS
3 2 (8.70%) Internet
3 2 (8.70%) NAS
3 2 (8.70%) Network Security
3 2 (8.70%) Sourcefire
3 2 (8.70%) TCP/IP
3 2 (8.70%) Wireless
4 1 (4.35%) Cisco Firepower
4 1 (4.35%) Cisco IOS
4 1 (4.35%) Cisco ISE
4 1 (4.35%) LAN
4 1 (4.35%) MPLS
4 1 (4.35%) WAN
General
1 7 (30.43%) Banking
2 6 (26.09%) Finance
3 4 (17.39%) Law
3 4 (17.39%) Legal
Job Titles
1 12 (52.17%) Analyst
2 9 (39.13%) Service Analyst
3 7 (30.43%) IT Analyst
3 7 (30.43%) Service Design Analyst
4 5 (21.74%) Service Manager
5 4 (17.39%) Delivery Manager
5 4 (17.39%) Services Delivery Manager
6 2 (8.70%) Financial Analyst
6 2 (8.70%) Information Analyst
6 2 (8.70%) Information Security Analyst
6 2 (8.70%) IT Manager
6 2 (8.70%) IT Services Manager
6 2 (8.70%) Security Analyst
6 2 (8.70%) Senior Analyst
6 2 (8.70%) Senior Financial Analyst
6 2 (8.70%) Senior Service Desk Analyst
6 2 (8.70%) Service Desk Analyst
6 2 (8.70%) Technical Engineer
7 1 (4.35%) Infrastructure Analyst
7 1 (4.35%) SAP Delivery Manager
Miscellaneous
1 4 (17.39%) Management Information System
2 2 (8.70%) Blackberry
3 1 (4.35%) Computer Science
3 1 (4.35%) Data Centre
3 1 (4.35%) Self-Motivation
Operating Systems
1 5 (21.74%) Windows
2 3 (13.04%) Windows Server
3 2 (8.70%) Windows 10
3 2 (8.70%) Windows 7
Processes & Methodologies
1 17 (73.91%) ITIL
2 10 (43.48%) Project Management
3 8 (34.78%) Runbook
4 7 (30.43%) PRINCE2
4 7 (30.43%) Service Design
5 4 (17.39%) Continuous Improvement
5 4 (17.39%) Incident Management
5 4 (17.39%) Information Security
6 3 (13.04%) Business Continuity
6 3 (13.04%) Change Management
6 3 (13.04%) Coaching
6 3 (13.04%) Information Security Management
6 3 (13.04%) Mentoring
6 3 (13.04%) Security Management
6 3 (13.04%) SIEM
7 2 (8.70%) Disaster Recovery
7 2 (8.70%) Kalman Filter
7 2 (8.70%) Network Management
7 2 (8.70%) Patch Management
7 2 (8.70%) Presales
Qualifications
1 3 (13.04%) CCNP
1 3 (13.04%) Cisco Certification
1 3 (13.04%) ITIL Certification
2 2 (8.70%) CCNA
2 2 (8.70%) CISA
2 2 (8.70%) CISM
2 2 (8.70%) CISSP
2 2 (8.70%) MCSA
2 2 (8.70%) MCSE
2 2 (8.70%) Microsoft Certification
3 1 (4.35%) CCIE
Quality Assurance & Compliance
1 3 (13.04%) ISO/IEC 27001
2 2 (8.70%) GDPR
2 2 (8.70%) ISAE 3402
3 1 (4.35%) ISO 22301
3 1 (4.35%) SLA
System Software
1 3 (13.04%) Active Directory
1 3 (13.04%) Hyper-V
2 2 (8.70%) Microsoft App-V
2 2 (8.70%) VMware Infrastructure
3 1 (4.35%) XenApp
3 1 (4.35%) XenDesktop
Systems Management
1 2 (8.70%) Norton AntiVirus
2 1 (4.35%) SCCM
2 1 (4.35%) SCOM
2 1 (4.35%) SCVMM
Vendors
1 4 (17.39%) Cisco
1 4 (17.39%) Microsoft
1 4 (17.39%) VMware
2 3 (13.04%) Citrix
3 2 (8.70%) CheckPoint
3 2 (8.70%) Darktrace
3 2 (8.70%) Dell KACE
3 2 (8.70%) Forcepoint
3 2 (8.70%) LogRhythm
3 2 (8.70%) SAP
3 2 (8.70%) SolarWinds
3 2 (8.70%) Symantec
3 2 (8.70%) Trend Micro
4 1 (4.35%) WatchGuard