Period
to 20 September 2018

The following table provides summary statistics for permanent job vacancies advertised in Liverpool with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 20 September 2018 with a comparison to the same period in the previous 2 years.

Services Delivery
Merseyside > Liverpool
6 months to
20 Sep 2018
Same period 2017 Same period 2016
Rank 43 51 56
Rank change year-on-year +8 +5 -26
Permanent jobs citing Service Delivery 22 26 31
As % of all permanent IT jobs advertised in Liverpool 3.49% 3.46% 3.33%
As % of the Processes & Methodologies category 3.84% 3.77% 3.78%
Number of salaries quoted 19 25 20
Liverpool median annual salary £42,396 £75,000 £42,500
Median salary % change year-on-year -43.47% +76.47% -22.73%
10th Percentile £26,250 £36,750 £33,500
90th Percentile £62,500 £83,500 £82,625
Merseyside median annual salary £40,349 £75,000 £43,750
% change year-on-year -46.20% +71.43% -16.67%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Liverpool with a requirement for process or methodology skills.

All Process and Methodology Skills
Liverpool
Permanent vacancies with a requirement for process or methodology skills 573 689 821
As % of all permanent IT jobs advertised in Liverpool 90.95% 91.74% 88.09%
Number of salaries quoted 438 501 572
Liverpool median annual salary £42,750 £40,000 £40,000
Median salary % change year-on-year +6.88% - -
10th Percentile £26,250 £27,500 £27,500
90th Percentile £63,750 £67,500 £57,500
Merseyside median annual salary £41,500 £40,000 £40,000
% change year-on-year +3.75% - -

Service Delivery
Job Vacancy Trend in Liverpool

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Liverpool.

Job vacancy trend for Service Delivery in Liverpool

Service Delivery
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Liverpool.

Salary trend for Service Delivery in Liverpool

Service Delivery
Salary Histogram in Liverpool

The salary distribution of IT jobs citing Service Delivery in Liverpool over the 6 months to 20 September 2018.

Salary histogram for Service Delivery in Liverpool

For the 6 months to 20 September 2018, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Liverpool region with a requirement for Service Delivery.

1 16 (72.73%) ITIL
2 7 (31.82%) Project Management
2 7 (31.82%) Finance
3 6 (27.27%) Windows
3 6 (27.27%) Microsoft
3 6 (27.27%) Office 365
4 5 (22.73%) Continuous Improvement
4 5 (22.73%) Banking
4 5 (22.73%) Microsoft PowerPoint
4 5 (22.73%) ITIL Certification
4 5 (22.73%) Microsoft Excel
4 5 (22.73%) Firewall
5 4 (18.18%) VMware
5 4 (18.18%) Law
5 4 (18.18%) Management Information System
5 4 (18.18%) Microsoft Project
5 4 (18.18%) Microsoft Office
5 4 (18.18%) SAN
5 4 (18.18%) Microsoft Certification
5 4 (18.18%) Windows Server
5 4 (18.18%) Runbook
6 3 (13.64%) Problem-Solving
6 3 (13.64%) Service Design
6 3 (13.64%) Mentoring
6 3 (13.64%) Coaching
6 3 (13.64%) Information Security
6 3 (13.64%) Incident Management
6 3 (13.64%) Network Management
6 3 (13.64%) Internet
6 3 (13.64%) CCNP

Service Delivery
Co-occurring IT Skills in Liverpool by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (9.09%) Exchange Server 2010
1 2 (9.09%) MS Exchange
1 2 (9.09%) SharePoint
Applications
1 5 (22.73%) Microsoft Excel
1 5 (22.73%) Microsoft PowerPoint
2 4 (18.18%) Microsoft Office
2 4 (18.18%) Microsoft Project
3 3 (13.64%) MS Visio
Cloud Services
1 6 (27.27%) Office 365
2 2 (9.09%) Microsoft Azure
Communications & Networking
1 5 (22.73%) Firewall
2 4 (18.18%) SAN
3 3 (13.64%) Internet
4 2 (9.09%) DNS
4 2 (9.09%) NAS
4 2 (9.09%) Sourcefire
4 2 (9.09%) TCP/IP
4 2 (9.09%) Wireless
5 1 (4.55%) Cisco Firepower
5 1 (4.55%) Cisco ISE
5 1 (4.55%) Cisco Wireless
5 1 (4.55%) LAN
5 1 (4.55%) Network Security
5 1 (4.55%) VoIP
5 1 (4.55%) WAN
General
1 7 (31.82%) Finance
2 5 (22.73%) Banking
3 4 (18.18%) Law
4 3 (13.64%) Legal
Job Titles
1 10 (45.45%) Analyst
2 5 (22.73%) Service Analyst
2 5 (22.73%) Service Manager
3 4 (18.18%) Delivery Manager
3 4 (18.18%) Services Delivery Manager
4 3 (13.64%) Infrastructure Analyst
4 3 (13.64%) IT Analyst
4 3 (13.64%) IT Manager
4 3 (13.64%) IT Services Manager
4 3 (13.64%) Service Design Analyst
5 2 (9.09%) Desktop Manager
5 2 (9.09%) Desktop Support
5 2 (9.09%) Financial Analyst
5 2 (9.09%) Information Analyst
5 2 (9.09%) Information Security Analyst
5 2 (9.09%) IT Services Delivery Manager
5 2 (9.09%) Security Analyst
5 2 (9.09%) Senior Analyst
5 2 (9.09%) Service Desk Analyst
5 2 (9.09%) Technical Engineer
Libraries, Frameworks & Software Standards
1 1 (4.55%) Middleware
Miscellaneous
1 4 (18.18%) Management Information System
2 2 (9.09%) Blackberry
2 2 (9.09%) Data Centre
3 1 (4.55%) Clustering
3 1 (4.55%) Computer Science
3 1 (4.55%) Fat Client
3 1 (4.55%) Self-Motivation
3 1 (4.55%) Smartphone
3 1 (4.55%) Thin Client
Operating Systems
1 6 (27.27%) Windows
2 4 (18.18%) Windows Server
3 2 (9.09%) Windows 10
3 2 (9.09%) Windows 7
Processes & Methodologies
1 16 (72.73%) ITIL
2 7 (31.82%) Project Management
3 5 (22.73%) Continuous Improvement
4 4 (18.18%) Runbook
5 3 (13.64%) Change Management
5 3 (13.64%) Coaching
5 3 (13.64%) Incident Management
5 3 (13.64%) Information Security
5 3 (13.64%) Mentoring
5 3 (13.64%) Network Management
5 3 (13.64%) PRINCE2
5 3 (13.64%) Problem-Solving
5 3 (13.64%) Service Design
6 2 (9.09%) Business Continuity
6 2 (9.09%) Disaster Recovery
6 2 (9.09%) Information Security Management
6 2 (9.09%) ISMS
6 2 (9.09%) Security Management
6 2 (9.09%) Service Management
6 2 (9.09%) SIEM
Qualifications
1 5 (22.73%) ITIL Certification
2 4 (18.18%) Microsoft Certification
3 3 (13.64%) CCNP
3 3 (13.64%) Cisco Certification
4 2 (9.09%) CCNA
4 2 (9.09%) CISA
4 2 (9.09%) CISM
4 2 (9.09%) CISSP
4 2 (9.09%) MCDST
4 2 (9.09%) MCSA
4 2 (9.09%) MCSE
5 1 (4.55%) CCIE
5 1 (4.55%) MCP
Quality Assurance & Compliance
1 3 (13.64%) SLA
2 2 (9.09%) ISO/IEC 27001
3 1 (4.55%) GDPR
3 1 (4.55%) ISAE 3402
System Software
1 3 (13.64%) Active Directory
2 2 (9.09%) Hyper-V
2 2 (9.09%) Microsoft App-V
2 2 (9.09%) VMware Infrastructure
Systems Management
1 2 (9.09%) Norton AntiVirus
2 1 (4.55%) SCCM
Vendors
1 6 (27.27%) Microsoft
2 4 (18.18%) VMware
3 3 (13.64%) Cisco
3 3 (13.64%) Citrix
4 2 (9.09%) CheckPoint
4 2 (9.09%) Darktrace
4 2 (9.09%) Dell KACE
4 2 (9.09%) Forcepoint
4 2 (9.09%) LogRhythm
4 2 (9.09%) SolarWinds
4 2 (9.09%) Symantec
4 2 (9.09%) Trend Micro
5 1 (4.55%) SAP