Period
to 18 November 2017

The median annual salary for a 2nd Line Support Engineer was £24,000 in advertised job vacancies in Merseyside during the 6 months to 18 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support Engineer
North West > Merseyside
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 85 106 79
Rank change year-on-year +21 -27 -
Permanent jobs requiring a 2nd Line Support Engineer 2 2 6
As % of all permanent IT jobs advertised in Merseyside 0.20% 0.15% 0.64%
As % of the Job Titles category 0.22% 0.16% 0.66%
Number of salaries quoted 1 2 14
Merseyside median annual salary £24,000 £27,500 £20,000
Median salary % change year-on-year -12.73% +37.50% -
North West median annual salary £24,250 £23,250 £23,750
% change year-on-year +4.30% -2.11% -5.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Merseyside. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Merseyside
Permanent vacancies in Merseyside with a recognized job title 922 1225 916
% of permanent IT jobs with a recognized job title 93.41% 94.38% 97.55%
Number of salaries quoted 703 882 695
Merseyside median annual salary £40,000 £37,500 £40,000
Median salary % change year-on-year +6.67% -6.25% +3.90%
10th Percentile £26,250 £26,250 £23,200
90th Percentile £63,500 £57,500 £60,000
North West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +6.67%

2nd Line Support Engineer
Job Vacancy Trend in Merseyside

Job postings that featured 2nd Line Support Engineer in the job title as a percentage of all IT jobs advertised in Merseyside.

Job vacancy trend for 2nd Line Support Engineer in Merseyside

2nd Line Support Engineer
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer in Merseyside.

Salary trend for 2nd Line Support Engineer in Merseyside

2nd Line Support Engineer
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the Merseyside region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool +22 2 £24,000 -12.73% 1
Bootle - 1 - -
2nd Line Support Engineer
North West

2nd Line Support Engineer Skill Set
Top 22 Co-occurring IT Skills in Merseyside

For the 6 months to 18 November 2017, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Merseyside region featuring 2nd Line Support Engineer in the job title.

1 2 (100.00%) ITIL
1 2 (100.00%) Windows
1 2 (100.00%) SharePoint
1 2 (100.00%) MS Exchange
1 2 (100.00%) Active Directory
1 2 (100.00%) Internet
1 2 (100.00%) Configuration Management
1 2 (100.00%) Incident Management
1 2 (100.00%) Statistics
1 2 (100.00%) Problem Management
1 2 (100.00%) Security Cleared
1 2 (100.00%) Skype for Business
1 2 (100.00%) Exchange Server 2010
1 2 (100.00%) Driving Licence
1 2 (100.00%) Exchange Server 2013
1 2 (100.00%) Windows Server
2 1 (50.00%) Data Quality
2 1 (50.00%) Service Management
2 1 (50.00%) Management Information System
2 1 (50.00%) Risk Assessment
2 1 (50.00%) Remedy
2 1 (50.00%) Microsoft

2nd Line Support Engineer Skill Set
Co-occurring IT Skills in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (100.00%) Exchange Server 2010
1 2 (100.00%) Exchange Server 2013
1 2 (100.00%) MS Exchange
1 2 (100.00%) SharePoint
1 2 (100.00%) Skype for Business
Communications & Networking
1 2 (100.00%) Internet
Miscellaneous
1 2 (100.00%) Driving Licence
2 1 (50.00%) Management Information System
Operating Systems
1 2 (100.00%) Windows
1 2 (100.00%) Windows Server
Processes & Methodologies
1 2 (100.00%) Configuration Management
1 2 (100.00%) Incident Management
1 2 (100.00%) ITIL
1 2 (100.00%) Problem Management
1 2 (100.00%) Statistics
2 1 (50.00%) Risk Assessment
2 1 (50.00%) Service Management
Qualifications
1 2 (100.00%) Security Cleared
Quality Assurance & Compliance
1 1 (50.00%) Data Quality
System Software
1 2 (100.00%) Active Directory
Vendors
1 1 (50.00%) Microsoft
1 1 (50.00%) Remedy