The median annual salary for a 1st Line Support Technician was £18,500 in advertised job vacancies in London during the 3 months to 24 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support Technician
England / London
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 614 640 670
Rank change year-on-year +26 +30  
Permanent jobs requiring a 1st Line Support Technician 2 4 9
As % of all permanent IT jobs advertised in London 0.006% 0.010% 0.020%
As % of the Job Titles category 0.006% 0.010% 0.021%
Number of salaries quoted 2 4 9
Median salary £18,500 £21,250 £32,500
Median salary % change year-on-year -12.94% -34.61%  
UK excluding London median salary £19,500 £19,500 £19,000
% change year-on-year - +2.63%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
London
Permanent job vacancies with a job title containing a recognized job role 34367 38431 43064
As % of all permanent IT job vacancies advertised in London 94.84% 95.93% 95.89%
Number of salaries quoted 27870 33422 36403
Median salary £57,500 £55,000 £55,000
Median salary % change year-on-year +4.54% -  
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £82,500 £80,000 £80,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

1st Line Support Technician
Job Vacancy Trend in London

The job posting trend of jobs advertised in London that featured 1st Line Support Technician in the job title.

Job vacancy trend for 1st Line Support Technician in London

1st Line Support Technician
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Technician in London.

Salary trend for 1st Line Support Technician in London

1st Line Support Technician
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Technician within the London region over the 3 months to 24 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Feltham - 2 £18,500 -
1st Line Support Technician
England

1st Line Support Technician Skill Set
Top 24 Co-occurring IT Skills in London

For the 6 months to 24 June 2017, 1st Line Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring 1st Line Support Technician in the job title.

1 3 (100.00%) Windows
1 3 (100.00%) Active Directory
2 2 (66.67%) SCCM
2 2 (66.67%) Apple
2 2 (66.67%) Microsoft Office
2 2 (66.67%) ITIL
2 2 (66.67%) DBS Check
2 2 (66.67%) Hardware Maintenance
2 2 (66.67%) Microsoft
3 1 (33.33%) Windows Server
3 1 (33.33%) Email Filtering
3 1 (33.33%) Web Filtering
3 1 (33.33%) Windows Server 2012
3 1 (33.33%) Kalman Filter
3 1 (33.33%) Remote Desktop
3 1 (33.33%) Windows 7
3 1 (33.33%) iPad
3 1 (33.33%) VoIP
3 1 (33.33%) VPN
3 1 (33.33%) Citrix
3 1 (33.33%) Windows Server 2008
3 1 (33.33%) Firewall
3 1 (33.33%) Law
3 1 (33.33%) VMware

1st Line Support Technician Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (66.67%) Microsoft Office
Communications & Networking
1 1 (33.33%) Firewall
1 1 (33.33%) Remote Desktop
1 1 (33.33%) VoIP
1 1 (33.33%) VPN
General
1 1 (33.33%) Law
Miscellaneous
1 1 (33.33%) iPad
Operating Systems
1 3 (100.00%) Windows
2 1 (33.33%) Windows 7
2 1 (33.33%) Windows Server
2 1 (33.33%) Windows Server 2008
2 1 (33.33%) Windows Server 2012
Processes & Methodologies
1 2 (66.67%) Hardware Maintenance
1 2 (66.67%) ITIL
2 1 (33.33%) Email Filtering
2 1 (33.33%) Kalman Filter
2 1 (33.33%) Web Filtering
Qualifications
1 2 (66.67%) DBS Check
System Software
1 3 (100.00%) Active Directory
Systems Management
1 2 (66.67%) SCCM
Vendors
1 2 (66.67%) Apple
1 2 (66.67%) Microsoft
2 1 (33.33%) Citrix
2 1 (33.33%) VMware