2nd Line Support Technician Jobs in London

Second Line Support Technician
England > London

The median Second Line Support Technician salary in London is £31,000 per year according to job vacancies posted during the 6 months to 13 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
13 May 2024
Same period 2023 Same period 2022
Rank 514 598 872
Rank change year-on-year +84 +274 -
Permanent jobs requiring a 2nd Line Support Technician 2 31 15
As % of all permanent jobs advertised in London 0.008% 0.090% 0.022%
As % of the Job Titles category 0.009% 0.095% 0.023%
Number of salaries quoted 2 29 15
10th Percentile - - £27,750
25th Percentile - £28,000 £30,125
Median annual salary (50th Percentile) £31,000 £29,000 £34,000
Median % change year-on-year +6.90% -14.71% -
75th Percentile - £30,000 £37,500
90th Percentile - £34,500 £39,750
England median annual salary £30,000 £30,000 £26,500
% change year-on-year - +13.21% +3.92%

All Permanent IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 22,208 32,645 65,581
% of permanent jobs with a recognized job title 94.14% 95.11% 96.31%
Number of salaries quoted 16,625 24,089 34,734
10th Percentile £37,500 £42,500 £41,250
25th Percentile £51,250 £55,000 £52,500
Median annual salary (50th Percentile) £70,000 £72,500 £70,000
Median % change year-on-year -3.45% +3.57% -
75th Percentile £93,750 £95,000 £91,250
90th Percentile £115,000 £115,000 £110,000
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

2nd Line Support Technician
Job Vacancy Trend in London

Job postings that featured 2nd Line Support Technician in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for 2nd Line Support Technician in London

2nd Line Support Technician
Salary Trend in London

3-month moving average salary quoted in jobs citing 2nd Line Support Technician in London.

Salary trend for 2nd Line Support Technician in London

2nd Line Support Technician Skill Set
Top 9 Co-occurring Skills and Capabilities in London

For the 6 months to 13 May 2024, 2nd Line Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring 2nd Line Support Technician in the job title.

1 2 (100.00%) Microsoft Office
1 2 (100.00%) SAP
1 2 (100.00%) ITIL
1 2 (100.00%) Windows
1 2 (100.00%) SLA
1 2 (100.00%) Microsoft
1 2 (100.00%) Problem-Solving
1 2 (100.00%) Inclusion and Diversity
1 2 (100.00%) Customer Service

2nd Line Support Technician Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (100.00%) Microsoft Office
General
1 2 (100.00%) Inclusion and Diversity
Operating Systems
1 2 (100.00%) Windows
Processes & Methodologies
1 2 (100.00%) Customer Service
1 2 (100.00%) ITIL
1 2 (100.00%) Problem-Solving
Quality Assurance & Compliance
1 2 (100.00%) SLA
Vendors
1 2 (100.00%) Microsoft
1 2 (100.00%) SAP