2nd/3rd Line Support Engineer Jobs in London

2nd/3rd Line Support Engineer
England > London

The median 2nd/3rd Line Support Engineer salary in London is £39,375 per year according to job vacancies posted during the 6 months to 2 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
2 May 2024
Same period 2023 Same period 2022
Rank 501 603 845
Rank change year-on-year +102 +242 -262
Permanent jobs requiring a 2nd/3rd Line Support Engineer 6 27 32
As % of all permanent jobs advertised in London 0.025% 0.076% 0.048%
As % of the Job Titles category 0.027% 0.080% 0.050%
Number of salaries quoted 6 27 30
10th Percentile £36,625 £34,375 £29,750
25th Percentile £37,125 £36,250 £33,000
Median annual salary (50th Percentile) £39,375 £45,000 £37,000
Median % change year-on-year -12.50% +21.62% +8.82%
75th Percentile £68,750 - £42,500
90th Percentile £77,500 £50,000 £65,500
England median annual salary £32,500 £38,250 £33,250
% change year-on-year -15.03% +15.04% -2.21%

All Permanent IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 22,214 33,631 64,176
% of permanent jobs with a recognized job title 94.10% 95.05% 96.36%
Number of salaries quoted 16,714 24,683 34,818
10th Percentile £38,110 £42,500 £41,250
25th Percentile £51,250 £55,000 £52,500
Median annual salary (50th Percentile) £70,000 £72,500 £70,000
Median % change year-on-year -3.45% +3.57% -
75th Percentile £93,750 £95,000 £92,000
90th Percentile £115,000 £115,000 £110,000
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

2nd/3rd Line Support Engineer
Job Vacancy Trend in London

Job postings that featured 2nd/3rd Line Support Engineer in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for 2nd/3rd Line Support Engineer in London

2nd/3rd Line Support Engineer
Salary Trend in London

3-month moving average salary quoted in jobs citing 2nd/3rd Line Support Engineer in London.

Salary trend for 2nd/3rd Line Support Engineer in London

2nd/3rd Line Support Engineer
Salary Histogram in London

Salary distribution for jobs citing 2nd/3rd Line Support Engineer in London over the 6 months to 2 May 2024.

Salary histogram for 2nd/3rd Line Support Engineer in London

2nd/3rd Line Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd/3rd Line Support Engineer within the London region over the 6 months to 2 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +57 1 £37,500 -
West London -4 1 £40,000 -4.76%
2nd/3rd Line Support Engineer
England

2nd/3rd Line Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 2 May 2024, 2nd/3rd Line Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring 2nd/3rd Line Support Engineer in the job title.

1 6 (100.00%) Microsoft 365
2 5 (83.33%) Microsoft
3 4 (66.67%) Windows
3 4 (66.67%) SharePoint
3 4 (66.67%) Microsoft Exchange
3 4 (66.67%) PowerShell
3 4 (66.67%) Social Skills
4 3 (50.00%) Azure
5 2 (33.33%) Finance
5 2 (33.33%) Mac OS
5 2 (33.33%) Active Directory
5 2 (33.33%) Entra ID
5 2 (33.33%) Windows 10
5 2 (33.33%) AWS
5 2 (33.33%) SCCM
5 2 (33.33%) OneDrive
5 2 (33.33%) Customer Service
6 1 (16.67%) Inclusion and Diversity
6 1 (16.67%) Knowledge Transfer
6 1 (16.67%) Autotask
6 1 (16.67%) Remote Monitoring and Management
6 1 (16.67%) Windows Server
6 1 (16.67%) Single Sign-On
6 1 (16.67%) Problem-Solving
6 1 (16.67%) ESET
6 1 (16.67%) Social Science
6 1 (16.67%) DBS Check
6 1 (16.67%) iPad
6 1 (16.67%) Continuous Improvement
6 1 (16.67%) Google Workspace

2nd/3rd Line Support Engineer Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (66.67%) Microsoft Exchange
1 4 (66.67%) SharePoint
Applications
1 1 (16.67%) Microsoft Office
Cloud Services
1 6 (100.00%) Microsoft 365
2 3 (50.00%) Azure
3 2 (33.33%) AWS
3 2 (33.33%) Entra ID
3 2 (33.33%) OneDrive
4 1 (16.67%) GCP
4 1 (16.67%) Google Workspace
Communications & Networking
1 1 (16.67%) DHCP
1 1 (16.67%) DNS
1 1 (16.67%) Firewall
1 1 (16.67%) TCP/IP
1 1 (16.67%) VLAN
1 1 (16.67%) VoIP
Development Applications
1 1 (16.67%) JIRA
1 1 (16.67%) MSI
General
1 4 (66.67%) Social Skills
2 2 (33.33%) Finance
3 1 (16.67%) Inclusion and Diversity
3 1 (16.67%) Law
3 1 (16.67%) Legal
3 1 (16.67%) Social Science
Miscellaneous
1 1 (16.67%) iPad
1 1 (16.67%) iPhone
1 1 (16.67%) Smartphone
Operating Systems
1 4 (66.67%) Windows
2 2 (33.33%) Mac OS
2 2 (33.33%) Windows 10
3 1 (16.67%) Windows Server
Processes & Methodologies
1 2 (33.33%) Customer Service
2 1 (16.67%) Asset Management
2 1 (16.67%) Continuous Improvement
2 1 (16.67%) CRM
2 1 (16.67%) ITIL
2 1 (16.67%) ITSM
2 1 (16.67%) Knowledge Transfer
2 1 (16.67%) Mobile Device Management
2 1 (16.67%) Problem-Solving
2 1 (16.67%) Remote Monitoring and Management
2 1 (16.67%) Server Monitoring
2 1 (16.67%) Service Delivery
Programming Languages
1 4 (66.67%) PowerShell
Qualifications
1 1 (16.67%) DBS Check
1 1 (16.67%) Degree
System Software
1 2 (33.33%) Active Directory
2 1 (16.67%) Hyper-V
2 1 (16.67%) Terminal Services
Systems Management
1 2 (33.33%) SCCM
2 1 (16.67%) Autotask
2 1 (16.67%) Microsoft Intune
2 1 (16.67%) Single Sign-On
Vendors
1 5 (83.33%) Microsoft
2 1 (16.67%) ESET
2 1 (16.67%) Fortinet
2 1 (16.67%) Google
2 1 (16.67%) WatchGuard
2 1 (16.67%) Webroot