The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for MCDST qualifications. Included is a benchmarking guide to the salaries offered over the 3 months to 28 June 2017 with a comparison to the same period in the previous 2 years.

Microsoft Certified Desktop Support Technician (MCDST)
England / London
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 589 611 647
Rank change year-on-year +22 +36  
Permanent jobs citing MCDST 23 33 22
As % of all permanent IT jobs advertised in London 0.063% 0.082% 0.050%
As % of the Qualifications category 0.27% 0.34% 0.19%
Number of salaries quoted 10 17 18
Median salary £29,500 £26,500 £32,500
Median salary % change year-on-year +11.32% -18.46%  
90% offered a salary of more than £26,814 £25,000 £28,950
10% offered a salary of more than £55,500 £37,000 £37,500
UK excluding London median salary £23,500 £29,000 £25,000
% change year-on-year -18.96% +16.00%  

MCDST is in the academic qualifications and professional certifications category. The following table is for comparison with the above and provides summary statistics for all academic qualifications and professional certifications cited in permanent job vacancies advertised in London.

Academic & Professional Certification
London
Permanent job vacancies requiring academic qualifications or professional certifications 8433 9744 11451
As % of all permanent IT job vacancies advertised in London 23.01% 24.33% 25.87%
Number of salaries quoted 6478 8197 9344
Median salary £55,000 £55,000 £52,500
Median salary % change year-on-year - +4.76%  
90% offered a salary of more than £32,500 £32,500 £30,000
10% offered a salary of more than £83,000 £75,000 £80,000
UK excluding London median salary £42,500 £42,500 £41,500
% change year-on-year - +2.40%  

MCDST
Job Vacancy Trend in London

The job posting trend of jobs advertised in London citing MCDST as a proportion of all permanent or contract IT jobs with a match in the Qualifications category.

Job vacancy trend for MCDST in London

MCDST
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing MCDST in London.

Salary trend for MCDST in London

MCDST
Salary Histogram in London

The salary distribution of IT jobs citing MCDST in London over the 3 months to 28 June 2017.

Salary histogram for MCDST in London

MCDST
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing MCDST within the London region over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +27 6 £60,000 +33.33%
Wimbledon - 2 - -
MCDST
England

For the 6 months to 28 June 2017, IT jobs citing MCDST also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region with a requirement for MCDST.

1 44 (100.00%) Microsoft Certification
2 41 (93.18%) Windows
3 37 (84.09%) Microsoft
4 34 (77.27%) Active Directory
5 27 (61.36%) Microsoft Office
6 26 (59.09%) ITIL
7 25 (56.82%) MCP
8 24 (54.55%) Windows 7
9 20 (45.45%) TCP/IP
10 19 (43.18%) Citrix
11 18 (40.91%) WAN
11 18 (40.91%) VPN
11 18 (40.91%) LAN
11 18 (40.91%) Blackberry
11 18 (40.91%) Blackberry Enterprise Server
12 16 (36.36%) Finance
12 16 (36.36%) Network Security
13 15 (34.09%) MCSE
14 14 (31.82%) MS Exchange
14 14 (31.82%) Cisco
14 14 (31.82%) Video Conferencing
15 13 (29.55%) Windows 8
15 13 (29.55%) Exchange Server 2007
15 13 (29.55%) Apple
16 12 (27.27%) Remedy
16 12 (27.27%) Exchange Server 2010
16 12 (27.27%) ITIL V3
17 11 (25.00%) SCCM
17 11 (25.00%) WSUS
17 11 (25.00%) Smartphone

MCDST
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (40.91%) Blackberry Enterprise Server
2 14 (31.82%) MS Exchange
3 13 (29.55%) Exchange Server 2007
4 12 (27.27%) Exchange Server 2010
5 5 (11.36%) Exchange Server 2013
Applications
1 27 (61.36%) Microsoft Office
2 5 (11.36%) Microsoft Excel
2 5 (11.36%) Microsoft PowerPoint
3 4 (9.09%) Spreadsheet
Business Applications
1 1 (2.27%) Siebel CRM
Cloud Services
1 7 (15.91%) Office 365
2 4 (9.09%) G Suite
3 1 (2.27%) Amazon AWS
3 1 (2.27%) Dropbox
Communications & Networking
1 20 (45.45%) TCP/IP
2 18 (40.91%) LAN
2 18 (40.91%) VPN
2 18 (40.91%) WAN
3 16 (36.36%) Network Security
4 11 (25.00%) IP Telephony
5 9 (20.45%) VoIP
6 4 (9.09%) Internet
7 1 (2.27%) Firewall
7 1 (2.27%) Remote Desktop
7 1 (2.27%) WLAN
Database & Business Intelligence
1 1 (2.27%) Data Warehouse
Development Applications
1 1 (2.27%) JIRA
General
1 16 (36.36%) Finance
2 7 (15.91%) Banking
3 3 (6.82%) Law
4 1 (2.27%) Local Government
4 1 (2.27%) Retail
Job Titles
1 30 (68.18%) Analyst
2 23 (52.27%) Support Analyst
3 11 (25.00%) Desktop Support
3 11 (25.00%) Service Analyst
3 11 (25.00%) Service Desk Analyst
4 7 (15.91%) Support Specialist
5 6 (13.64%) Desktop Specialist
5 6 (13.64%) Desktop Support Specialist
5 6 (13.64%) ICT Analyst
5 6 (13.64%) ICT Support
5 6 (13.64%) ICT Support Analyst
5 6 (13.64%) IT Support
5 6 (13.64%) Mac Specialist
5 6 (13.64%) Technical Specialist
5 6 (13.64%) Technical Support
5 6 (13.64%) Technical Support Specialist
6 5 (11.36%) Service Desk Support
7 4 (9.09%) 2nd Line Support Analyst
7 4 (9.09%) IT Analyst
7 4 (9.09%) Service Desk Support Analyst
Miscellaneous
1 18 (40.91%) Blackberry
2 14 (31.82%) Video Conferencing
3 11 (25.00%) Smartphone
4 7 (15.91%) iPad
4 7 (15.91%) iPhone
5 5 (11.36%) Data Centre
6 4 (9.09%) Enterprise Software
7 1 (2.27%) Driving Licence
Operating Systems
1 41 (93.18%) Windows
2 24 (54.55%) Windows 7
3 13 (29.55%) Windows 8
4 11 (25.00%) Mac OS X
5 10 (22.73%) Android
6 8 (18.18%) Windows 10
6 8 (18.18%) Windows Server
6 8 (18.18%) Windows Server 2008
7 6 (13.64%) Mac OS
8 5 (11.36%) Linux
9 4 (9.09%) Apple iOS
9 4 (9.09%) Unix
10 1 (2.27%) Windows Server 2012
Processes & Methodologies
1 26 (59.09%) ITIL
2 12 (27.27%) ITIL V3
3 9 (20.45%) Service Management
4 6 (13.64%) Incident Management
4 6 (13.64%) Problem Management
5 5 (11.36%) Service Delivery
6 1 (2.27%) Asset Management
6 1 (2.27%) Coaching
6 1 (2.27%) Continuous Improvement
6 1 (2.27%) CRM
6 1 (2.27%) Data Encryption
6 1 (2.27%) Software Deployment
6 1 (2.27%) Workflow
6 1 (2.27%) Workflow Management
Programming Languages
1 7 (15.91%) SQL
Qualifications
1 44 (100.00%) Microsoft Certification
2 25 (56.82%) MCP
3 15 (34.09%) MCSE
4 8 (18.18%) Degree
5 7 (15.91%) MCITP
6 6 (13.64%) A+ Certification
6 6 (13.64%) MCSA
7 2 (4.55%) Citrix Certification
8 1 (2.27%) CCNA
8 1 (2.27%) Cisco Certification
8 1 (2.27%) Linux+ Certification
Quality Assurance & Compliance
1 8 (18.18%) SLA
System Software
1 34 (77.27%) Active Directory
2 1 (2.27%) Terminal Server
2 1 (2.27%) VMware ESXi
2 1 (2.27%) VMware Infrastructure
2 1 (2.27%) VMware Workstation
Systems Management
1 11 (25.00%) SCCM
1 11 (25.00%) WSUS
2 5 (11.36%) Cisco CUCM
2 5 (11.36%) ServiceCenter
3 3 (6.82%) Norton AntiVirus
Vendors
1 37 (84.09%) Microsoft
2 19 (43.18%) Citrix
3 14 (31.82%) Cisco
4 13 (29.55%) Apple
5 12 (27.27%) Remedy
6 7 (15.91%) LANDesk
7 6 (13.64%) Adobe
7 6 (13.64%) Dell
8 5 (11.36%) Bloomberg
8 5 (11.36%) Google
8 5 (11.36%) HP
8 5 (11.36%) Reuters
9 3 (6.82%) Symantec
10 2 (4.55%) McAfee
11 1 (2.27%) Dell KACE
11 1 (2.27%) MobileIron
11 1 (2.27%) OpenText
11 1 (2.27%) Siebel
11 1 (2.27%) Sophos
11 1 (2.27%) VMware