Period
to 17 November 2017

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for MCDST qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 17 November 2017 with a comparison to the same period in the previous 2 years.

Microsoft Certified Desktop Support Technician (MCDST)
England > London
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 801 808 887
Rank change year-on-year +7 +79 -42
Permanent jobs citing MCDST 39 49 41
As % of all permanent IT jobs advertised in London 0.052% 0.064% 0.046%
As % of the Qualifications category 0.23% 0.27% 0.18%
Number of salaries quoted 26 27 36
London median annual salary £28,000 £32,500 £32,250
Median salary % change year-on-year -13.85% +0.78% +21.70%
10th Percentile £24,750 £21,400 £23,000
90th Percentile £36,125 £40,000 £38,875
England median annual salary £25,000 £29,250 £24,500
% change year-on-year -14.53% +19.39% -

MCDST is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
London
Permanent vacancies requiring academic qualifications or professional certifications 16973 18253 22940
As % of all permanent IT jobs advertised in London 22.47% 23.99% 25.66%
Number of salaries quoted 12653 15171 18695
London median annual salary £55,000 £55,000 £53,000
Median salary % change year-on-year - +3.77% +6.00%
10th Percentile £30,040 £31,250 £29,750
90th Percentile £87,500 £87,500 £82,500
England median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - -

MCDST
Job Vacancy Trend in London

Job postings citing MCDST as a percentage of all IT jobs advertised in London.

Job vacancy trend for MCDST in London

MCDST
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing MCDST in London.

Salary trend for MCDST in London

MCDST
Salary Histogram in London

The salary distribution of IT jobs citing MCDST in London over the 6 months to 17 November 2017.

Salary histogram for MCDST in London

MCDST
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing MCDST within the London region over the 6 months to 17 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +16 14 £34,000 - 1
South London +3 2 - - 1
West London - 1 £28,000 -
MCDST
England

For the 6 months to 17 November 2017, IT jobs citing MCDST also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region with a requirement for MCDST.

1 39 (100.00%) Microsoft Certification
2 38 (97.44%) Windows
3 34 (87.18%) Active Directory
4 32 (82.05%) ITIL
5 30 (76.92%) Windows 7
6 26 (66.67%) Finance
7 22 (56.41%) MS Exchange
7 22 (56.41%) Microsoft
8 20 (51.28%) Windows 10
9 18 (46.15%) Citrix
9 18 (46.15%) Microsoft Office
10 17 (43.59%) VPN
10 17 (43.59%) SLA
10 17 (43.59%) MCSE
10 17 (43.59%) Exchange Server 2007
11 16 (41.03%) MCP
12 15 (38.46%) MCSA
12 15 (38.46%) Exchange Server 2010
12 15 (38.46%) MCITP
13 14 (35.90%) Windows Server 2008
14 13 (33.33%) ITIL V3
14 13 (33.33%) Windows 8
14 13 (33.33%) Remedy
14 13 (33.33%) Blackberry
14 13 (33.33%) Blackberry Enterprise Server
15 12 (30.77%) Service Management
15 12 (30.77%) SQL
15 12 (30.77%) Office 365
15 12 (30.77%) Banking
16 11 (28.21%) Video Conferencing

MCDST
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (56.41%) MS Exchange
2 17 (43.59%) Exchange Server 2007
3 15 (38.46%) Exchange Server 2010
4 13 (33.33%) Blackberry Enterprise Server
5 7 (17.95%) Exchange Server 2013
6 2 (5.13%) SharePoint
6 2 (5.13%) Skype for Business
Applications
1 18 (46.15%) Microsoft Office
2 7 (17.95%) Microsoft Excel
3 5 (12.82%) Microsoft PowerPoint
Business Applications
1 1 (2.56%) Siebel CRM
Cloud Services
1 12 (30.77%) Office 365
2 4 (10.26%) IaaS
Communications & Networking
1 17 (43.59%) VPN
2 11 (28.21%) LAN
2 11 (28.21%) WAN
3 9 (23.08%) TCP/IP
4 5 (12.82%) Network Security
5 4 (10.26%) DHCP
5 4 (10.26%) DNS
5 4 (10.26%) Firewall
6 2 (5.13%) VoIP
6 2 (5.13%) WLAN
7 1 (2.56%) Internet
7 1 (2.56%) Remote Desktop
7 1 (2.56%) Wireless
Database & Business Intelligence
1 2 (5.13%) SQL Server
2 1 (2.56%) Data Warehouse
General
1 26 (66.67%) Finance
2 12 (30.77%) Banking
3 1 (2.56%) Law
3 1 (2.56%) Local Government
3 1 (2.56%) Retail
Job Titles
1 21 (53.85%) Analyst
2 12 (30.77%) Service Analyst
2 12 (30.77%) Service Desk Analyst
3 11 (28.21%) Support Analyst
4 10 (25.64%) 2nd Line Support
5 8 (20.51%) Desktop Support
6 7 (17.95%) 1st/2nd Line Support
7 6 (15.38%) Support Engineer
8 5 (12.82%) Service Desk Support
9 4 (10.26%) 1st/2nd Line Support Analyst
9 4 (10.26%) 2nd Line Desktop Support
9 4 (10.26%) 2nd Line Support Analyst
9 4 (10.26%) 2nd/3rd Line Support
9 4 (10.26%) 3rd Line Support
9 4 (10.26%) Active Directory Analyst
9 4 (10.26%) Active Directory Support
9 4 (10.26%) Active Directory Support Analyst
9 4 (10.26%) Service Desk Support Analyst
9 4 (10.26%) Windows Support Analyst
10 3 (7.69%) Desktop Support Analyst
Miscellaneous
1 13 (33.33%) Blackberry
2 11 (28.21%) Video Conferencing
3 8 (20.51%) iPad
3 8 (20.51%) iPhone
4 5 (12.82%) Data Centre
5 3 (7.69%) Smartphone
6 1 (2.56%) CCTV
6 1 (2.56%) Computer Science
6 1 (2.56%) Digital Signage
6 1 (2.56%) Driving Licence
6 1 (2.56%) Fat Client
6 1 (2.56%) Linux Command Line
6 1 (2.56%) Replication
6 1 (2.56%) Thin Client
Operating Systems
1 38 (97.44%) Windows
2 30 (76.92%) Windows 7
3 20 (51.28%) Windows 10
4 14 (35.90%) Windows Server 2008
5 13 (33.33%) Windows 8
6 11 (28.21%) Windows Server
7 6 (15.38%) Windows Server 2012
8 4 (10.26%) Debian
8 4 (10.26%) Linux
8 4 (10.26%) Red Hat Enterprise Linux
8 4 (10.26%) Solaris
8 4 (10.26%) SUSE
8 4 (10.26%) Unix
9 1 (2.56%) Mac OS X
Processes & Methodologies
1 32 (82.05%) ITIL
2 13 (33.33%) ITIL V3
3 12 (30.77%) Service Management
4 7 (17.95%) Service Delivery
5 6 (15.38%) Incident Management
6 5 (12.82%) Kalman Filter
7 3 (7.69%) Workflow
7 3 (7.69%) Workflow Management
8 2 (5.13%) Application Packaging
8 2 (5.13%) Break/Fix
8 2 (5.13%) Hardware Maintenance
8 2 (5.13%) Project Management
8 2 (5.13%) Time Management
9 1 (2.56%) Coaching
9 1 (2.56%) Continuous Improvement
9 1 (2.56%) Data Encryption
9 1 (2.56%) IT Asset Management
9 1 (2.56%) Line Management
9 1 (2.56%) Network Monitoring
9 1 (2.56%) Problem Management
Programming Languages
1 12 (30.77%) SQL
2 2 (5.13%) PowerShell
2 2 (5.13%) VB
2 2 (5.13%) VBA
Qualifications
1 39 (100.00%) Microsoft Certification
2 17 (43.59%) MCSE
3 16 (41.03%) MCP
4 15 (38.46%) MCITP
4 15 (38.46%) MCSA
5 9 (23.08%) Degree
6 2 (5.13%) A+ Certification
6 2 (5.13%) Citrix Certification
6 2 (5.13%) ITIL Certification
6 2 (5.13%) Network+ Certification
7 1 (2.56%) CCNA
7 1 (2.56%) Cisco Certification
Quality Assurance & Compliance
1 17 (43.59%) SLA
System Software
1 34 (87.18%) Active Directory
2 1 (2.56%) Hyper-V
Systems Management
1 8 (20.51%) SCCM
2 5 (12.82%) Cisco CUCM
2 5 (12.82%) ServiceCenter
3 3 (7.69%) Norton AntiVirus
4 2 (5.13%) WSUS
Vendors
1 22 (56.41%) Microsoft
2 18 (46.15%) Citrix
3 13 (33.33%) Remedy
4 9 (23.08%) Bloomberg
4 9 (23.08%) Reuters
5 8 (20.51%) Cisco
6 7 (17.95%) Apple
7 6 (15.38%) Dell
7 6 (15.38%) HP
8 4 (10.26%) Kofax
8 4 (10.26%) LANDesk
8 4 (10.26%) Oracle
8 4 (10.26%) Red Hat
8 4 (10.26%) Sophos
9 3 (7.69%) Symantec
10 2 (5.13%) Avaya
10 2 (5.13%) McAfee
11 1 (2.56%) IBM
11 1 (2.56%) OpenText
11 1 (2.56%) Siebel