Period
to 20 November 2017

The median annual salary for a 1st Line Support Technician was £18,000 in advertised job vacancies in Manchester during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support Technician
North West > Manchester
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 290 279 272
Rank change year-on-year -11 -7 +24
Permanent jobs requiring a 1st Line Support Technician 5 9 7
As % of all permanent IT jobs advertised in Manchester 0.063% 0.12% 0.094%
As % of the Job Titles category 0.065% 0.13% 0.097%
Number of salaries quoted 5 9 7
Manchester median annual salary £18,000 £24,000 £21,000
Median salary % change year-on-year -25.00% +14.29% -4.55%
10th Percentile £17,850 £18,250 £16,650
90th Percentile £22,250 £26,000 £24,700
North West median annual salary £18,500 £24,000 £19,500
% change year-on-year -22.92% +23.08% +8.33%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Manchester
Permanent vacancies in Manchester with a recognized job title 7744 7174 7198
% of permanent IT jobs with a recognized job title 97.36% 97.42% 96.60%
Number of salaries quoted 6439 6158 5993
Manchester median annual salary £42,500 £42,500 £40,000
Median salary % change year-on-year - +6.25% +6.67%
10th Percentile £26,000 £26,250 £24,500
90th Percentile £65,000 £62,500 £58,750
North West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +6.67%

1st Line Support Technician
Job Vacancy Trend in Manchester

Job postings that featured 1st Line Support Technician in the job title as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for 1st Line Support Technician in Manchester

1st Line Support Technician
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Technician in Manchester.

Salary trend for 1st Line Support Technician in Manchester

1st Line Support Technician
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Technician within the Manchester region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheadle - 1 £18,500 -
1st Line Support Technician
North West

1st Line Support Technician Skill Set
Top 27 Co-occurring IT Skills in Manchester

For the 6 months to 20 November 2017, 1st Line Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region featuring 1st Line Support Technician in the job title.

1 4 (80.00%) Microsoft
1 4 (80.00%) ITIL
1 4 (80.00%) Windows
1 4 (80.00%) Degree
2 3 (60.00%) Microsoft Virtual Server
2 3 (60.00%) Time Management
2 3 (60.00%) VMware Infrastructure
2 3 (60.00%) Windows 7
2 3 (60.00%) Windows 8
2 3 (60.00%) VMware
2 3 (60.00%) Driving Licence
2 3 (60.00%) MCSE
2 3 (60.00%) SQL
2 3 (60.00%) Microsoft Office
2 3 (60.00%) MS Exchange
2 3 (60.00%) Active Directory
2 3 (60.00%) Microsoft Certification
2 3 (60.00%) Windows Server
2 3 (60.00%) Master's Degree
3 1 (20.00%) Service Management
3 1 (20.00%) ITSM
3 1 (20.00%) Stakeholder Management
3 1 (20.00%) LAN
3 1 (20.00%) TCP/IP
3 1 (20.00%) Windows XP
3 1 (20.00%) IP Telephony
3 1 (20.00%) User Experience

1st Line Support Technician Skill Set
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (60.00%) MS Exchange
Applications
1 3 (60.00%) Microsoft Office
Communications & Networking
1 1 (20.00%) IP Telephony
1 1 (20.00%) LAN
1 1 (20.00%) TCP/IP
Miscellaneous
1 3 (60.00%) Driving Licence
2 1 (20.00%) User Experience
Operating Systems
1 4 (80.00%) Windows
2 3 (60.00%) Windows 7
2 3 (60.00%) Windows 8
2 3 (60.00%) Windows Server
3 1 (20.00%) Windows XP
Processes & Methodologies
1 4 (80.00%) ITIL
2 3 (60.00%) Time Management
3 1 (20.00%) ITSM
3 1 (20.00%) Service Management
3 1 (20.00%) Stakeholder Management
Programming Languages
1 3 (60.00%) SQL
Qualifications
1 4 (80.00%) Degree
2 3 (60.00%) Master's Degree
2 3 (60.00%) MCSE
2 3 (60.00%) Microsoft Certification
System Software
1 3 (60.00%) Active Directory
1 3 (60.00%) Microsoft Virtual Server
1 3 (60.00%) VMware Infrastructure
Vendors
1 4 (80.00%) Microsoft
2 3 (60.00%) VMware