1st/2nd Line Support Technician Job Trends in Manchester

1st/2nd Line Support Technician
North West > Manchester

The median 1st/2nd Line Support Technician salary in Manchester is £31,500 per year, according to job vacancies posted during the 6 months leading to 28 December 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
28 Dec 2025
Same period 2024 Same period 2023
Rank 136 - -
Rank change year-on-year - - -
Permanent jobs requiring a 1st/2nd Line Support Technician 1 0 0
As % of all permanent jobs in Manchester 0.036% - -
As % of the Job Titles category 0.041% - -
Number of salaries quoted 1 0 0
10th Percentile - - -
25th Percentile £30,750 - -
Median annual salary (50th Percentile) £31,500 - -
75th Percentile £32,250 - -
90th Percentile - - -
North West median annual salary £31,500 - -

All Permanent IT Job Roles
Manchester

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Manchester with a recognized job title 2,462 2,601 2,179
% of permanent jobs with a recognized job title 89.11% 93.97% 95.36%
Number of salaries quoted 1,559 1,265 1,747
10th Percentile £28,500 £35,000 £32,500
25th Percentile £37,500 £41,250 £42,500
Median annual salary (50th Percentile) £55,000 £55,000 £57,500
Median % change year-on-year - -4.35% -
75th Percentile £72,500 £72,500 £71,250
90th Percentile £87,500 £85,000 £84,056
North West median annual salary £50,000 £51,238 £52,500
% change year-on-year -2.42% -2.40% -0.94%

1st/2nd Line Support Technician
Job Vacancy Trend in Manchester

Historical trend showing the proportion of permanent IT job postings featuring '1st/2nd Line Support Technician' in the job title relative to all permanent IT jobs advertised in Manchester.

1st/2nd Line Support Technician job vacancy trend in Manchester

1st/2nd Line Support Technician
Salary Trend in Manchester

Salary distribution trend for 1st/2nd Line Support Technician job vacancies in Manchester.

Salary distribution trend for 1st/2nd Line Support Technician job vacancies in Manchester

1st/2nd Line Support Technician
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st/2nd Line Support Technician within the Manchester region over the 6 months to 28 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Altrincham - 1 £31,500 -
1st/2nd Line Support Technician
North West

1st/2nd Line Support Technician Skill Set
Top 11 Co-Occurring Skills & Capabilities in Manchester

For the 6 months to 28 December 2025, 1st/2nd Line Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Manchester region featuring 1st/2nd Line Support Technician in the job title.

1 1 (100.00%) Apple
1 1 (100.00%) Cloud Security
1 1 (100.00%) Continuous Improvement
1 1 (100.00%) Customer Service
1 1 (100.00%) Facebook
1 1 (100.00%) ITSM
1 1 (100.00%) Microsoft
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Microsoft Intune
1 1 (100.00%) Project Delivery
1 1 (100.00%) Windows

1st/2nd Line Support Technician Skill Set
Co-Occurring Skills & Capabilities in Manchester by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (100.00%) Microsoft 365
General
1 1 (100.00%) Manufacturing
1 1 (100.00%) Social Skills
Operating Systems
1 1 (100.00%) Windows
Processes & Methodologies
1 1 (100.00%) Cloud Security
1 1 (100.00%) Continuous Improvement
1 1 (100.00%) Customer Service
1 1 (100.00%) ITSM
1 1 (100.00%) Project Delivery
Systems Management
1 1 (100.00%) Microsoft Intune
Vendors
1 1 (100.00%) Apple
1 1 (100.00%) Facebook
1 1 (100.00%) Microsoft