Service Desk Support Jobs in Manchester

Service Desk Support
North West > Manchester

The median Service Desk Support salary in Manchester is £28,000 per year, according to job vacancies posted during the 6 months leading to 28 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

 6 months to
28 May 2025		 Same period 2024 Same period 2023
Rank 146 225 235
Rank change year-on-year +79 +10 +24
Permanent jobs requiring a Service Desk Support 11 1 7
As % of all permanent jobs advertised in Manchester 0.51% 0.019% 0.15%
As % of the Job Titles category 0.56% 0.020% 0.16%
Number of salaries quoted 3 1 3
10th Percentile - - £30,400
25th Percentile £26,500 - £31,000
Median annual salary (50th Percentile) £28,000 £250,000 £32,000
Median % change year-on-year -88.80% +681.25% -46.67%
75th Percentile £44,750 - £33,500
90th Percentile £53,900 - £34,400
North West median annual salary £28,000 £21,000 £28,750
% change year-on-year +33.33% -26.96% +15.43%

All Permanent IT Job Vacancies
Manchester

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Manchester with a recognized job title 1,976 5,078 4,339
% of permanent jobs with a recognized job title 90.98% 94.53% 92.12%
Number of salaries quoted 1,137 3,901 2,596
10th Percentile £31,250 £30,000 £32,500
25th Percentile £41,250 £40,988 £42,688
Median annual salary (50th Percentile) £59,000 £52,500 £57,500
Median % change year-on-year +12.38% -8.70% +4.55%
75th Percentile £77,500 £68,750 £71,250
90th Percentile £93,778 £81,000 £82,500
North West median annual salary £50,055 £50,000 £55,000
% change year-on-year +0.11% -9.09% +4.76%

Service Desk Support
Job Vacancy Trend in Manchester

Job postings that featured Service Desk Support in the job title as a proportion of all IT jobs advertised in Manchester.

Job vacancy trend for Service Desk Support in Manchester

Service Desk Support
Salary Trend in Manchester

3-month moving average salary quoted in jobs citing Service Desk Support in Manchester.

Salary trend for Service Desk Support in Manchester

Service Desk Support
Salary Histogram in Manchester

Salary distribution for jobs citing Service Desk Support in Manchester over the 6 months to 28 May 2025.

Salary histogram for Service Desk Support in Manchester

Service Desk Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Manchester

For the 6 months to 28 May 2025, Service Desk Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Manchester region featuring Service Desk Support in the job title.

1 10 (90.91%) Windows
1 10 (90.91%) Microsoft
1 10 (90.91%) Microsoft 365
1 10 (90.91%) Windows 10
2 7 (63.64%) Microsoft Office
3 6 (54.55%) Problem-Solving
4 5 (45.45%) Customer Service
4 5 (45.45%) Network Monitoring
5 4 (36.36%) Social Skills
6 3 (27.27%) Intapp
6 3 (27.27%) iManage
6 3 (27.27%) ServiceNow
6 3 (27.27%) Microsoft PowerPoint
6 3 (27.27%) Degree
6 3 (27.27%) ITIL
6 3 (27.27%) Microsoft Excel
6 3 (27.27%) Microsoft Certification
6 3 (27.27%) ITIL Certification
6 3 (27.27%) Blackberry
6 3 (27.27%) Adobe
6 3 (27.27%) Service Management
6 3 (27.27%) Wireless
7 2 (18.18%) Law
7 2 (18.18%) Legal
7 2 (18.18%) ITSM
7 2 (18.18%) Active Directory
7 2 (18.18%) SLA
7 2 (18.18%) Analytical Skills
8 1 (9.09%) Collaborative Culture
8 1 (9.09%) Organisational Skills

Service Desk Support Skill Set
Co-occurring Skills and Capabilities in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 7 (63.64%) Microsoft Office
2 3 (27.27%) Microsoft Excel
2 3 (27.27%) Microsoft PowerPoint
Cloud Services
1 10 (90.91%) Microsoft 365
Communications & Networking
1 3 (27.27%) Wireless
General
1 4 (36.36%) Social Skills
2 2 (18.18%) Analytical Skills
2 2 (18.18%) Law
2 2 (18.18%) Legal
3 1 (9.09%) Organisational Skills
3 1 (9.09%) Retail
Miscellaneous
1 3 (27.27%) Blackberry
Operating Systems
1 10 (90.91%) Windows
1 10 (90.91%) Windows 10
Processes & Methodologies
1 6 (54.55%) Problem-Solving
2 5 (45.45%) Customer Service
2 5 (45.45%) Network Monitoring
3 3 (27.27%) ITIL
3 3 (27.27%) Service Management
4 2 (18.18%) ITSM
5 1 (9.09%) Collaborative Culture
Qualifications
1 3 (27.27%) Degree
1 3 (27.27%) ITIL Certification
1 3 (27.27%) Microsoft Certification
Quality Assurance & Compliance
1 2 (18.18%) SLA
System Software
1 2 (18.18%) Active Directory
Vendors
1 10 (90.91%) Microsoft
2 3 (27.27%) Adobe
2 3 (27.27%) iManage
2 3 (27.27%) Intapp
2 3 (27.27%) ServiceNow
10 Service Desk Support jobs in England