Period
to 23 November 2017

The median annual salary for a Technical Support Analyst was £24,500 in advertised job vacancies in Manchester during the 6 months to 23 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support Analyst
North West > Manchester
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 291 286 248
Rank change year-on-year -5 -38 +18
Permanent jobs requiring a Technical Support Analyst 13 3 26
As % of all permanent IT jobs advertised in Manchester 0.16% 0.040% 0.35%
As % of the Job Titles category 0.17% 0.041% 0.36%
Number of salaries quoted 8 3 28
Manchester median annual salary £24,500 £30,500 £20,000
Median salary % change year-on-year -19.67% +52.50% -33.33%
10th Percentile £17,000 £21,250 £18,500
90th Percentile £30,644 £42,750 £27,250
North West median annual salary £25,000 £29,500 £20,000
% change year-on-year -15.25% +47.50% -31.62%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Manchester
Permanent vacancies in Manchester with a recognized job title 7739 7309 7172
% of permanent IT jobs with a recognized job title 97.37% 97.44% 96.58%
Number of salaries quoted 6429 6274 5976
Manchester median annual salary £42,500 £42,500 £40,000
Median salary % change year-on-year - +6.25% +6.67%
10th Percentile £26,000 £26,250 £24,500
90th Percentile £65,000 £62,500 £60,000
North West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +6.67%

Technical Support Analyst
Job Vacancy Trend in Manchester

Job postings that featured Technical Support Analyst in the job title as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for Technical Support Analyst in Manchester

Technical Support Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst in Manchester.

Salary trend for Technical Support Analyst in Manchester

Technical Support Analyst
Salary Histogram in Manchester

The salary distribution of IT jobs citing Technical Support Analyst in Manchester over the 6 months to 23 November 2017.

Salary histogram for Technical Support Analyst in Manchester

Technical Support Analyst
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the Manchester region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport - 6 £27,500 -
Bury - 2 £18,000 -
Technical Support Analyst
North West

Technical Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Manchester

For the 6 months to 23 November 2017, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region featuring Technical Support Analyst in the job title.

1 8 (61.54%) Microsoft
2 5 (38.46%) Windows
2 5 (38.46%) Linux
2 5 (38.46%) Shell Script
2 5 (38.46%) HTML
2 5 (38.46%) MySQL
2 5 (38.46%) SQL Server
2 5 (38.46%) Microsoft Office
2 5 (38.46%) ODBC
2 5 (38.46%) Apache
2 5 (38.46%) Tomcat
2 5 (38.46%) LAN
2 5 (38.46%) WAN
2 5 (38.46%) TCP/IP
2 5 (38.46%) Korn
2 5 (38.46%) Manufacturing
2 5 (38.46%) Samba
2 5 (38.46%) Life Science
2 5 (38.46%) Bash Shell
3 4 (30.77%) ITIL
4 3 (23.08%) Active Directory
4 3 (23.08%) Windows 7
5 2 (15.38%) Office 365
5 2 (15.38%) Android
5 2 (15.38%) iPhone
5 2 (15.38%) VMware
5 2 (15.38%) Finance
5 2 (15.38%) Automotive
5 2 (15.38%) Law
5 2 (15.38%) Legal

Technical Support Analyst Skill Set
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (38.46%) Apache
1 5 (38.46%) Tomcat
2 1 (7.69%) Exchange Server 2007
2 1 (7.69%) IIS
2 1 (7.69%) MS Exchange
Applications
1 5 (38.46%) Microsoft Office
Cloud Services
1 2 (15.38%) Office 365
Communications & Networking
1 5 (38.46%) LAN
1 5 (38.46%) TCP/IP
1 5 (38.46%) WAN
Database & Business Intelligence
1 5 (38.46%) MySQL
1 5 (38.46%) SQL Server
General
1 5 (38.46%) Manufacturing
2 2 (15.38%) Automotive
2 2 (15.38%) Finance
2 2 (15.38%) Law
2 2 (15.38%) Legal
3 1 (7.69%) Advertising
Libraries, Frameworks & Software Standards
1 5 (38.46%) HTML
1 5 (38.46%) ODBC
2 1 (7.69%) .NET
2 1 (7.69%) Middleware
Miscellaneous
1 5 (38.46%) Life Science
2 2 (15.38%) iPhone
3 1 (7.69%) Analytical Skills
Operating Systems
1 5 (38.46%) Linux
1 5 (38.46%) Windows
2 3 (23.08%) Windows 7
3 2 (15.38%) Android
4 1 (7.69%) Windows 10
4 1 (7.69%) Windows 8
4 1 (7.69%) Windows Server
4 1 (7.69%) Windows Server 2008
4 1 (7.69%) Windows Server 2012
Processes & Methodologies
1 4 (30.77%) ITIL
2 2 (15.38%) Collaborative Working
3 1 (7.69%) Business Continuity
3 1 (7.69%) Business Continuity Planning
3 1 (7.69%) Capacity Management
3 1 (7.69%) CRM
3 1 (7.69%) Incident Management
3 1 (7.69%) IT Strategy
3 1 (7.69%) Knowledge Management
3 1 (7.69%) Proactive Monitoring
3 1 (7.69%) Root Cause Analysis
3 1 (7.69%) Service Management
3 1 (7.69%) Workflow
Programming Languages
1 5 (38.46%) Bash Shell
1 5 (38.46%) Korn
1 5 (38.46%) Shell Script
2 1 (7.69%) SQL
2 1 (7.69%) T-SQL
2 1 (7.69%) VB.NET
Qualifications
1 2 (15.38%) ITIL Certification
2 1 (7.69%) ACSP
2 1 (7.69%) HP AIS
2 1 (7.69%) MCSA
2 1 (7.69%) Microsoft Certification
2 1 (7.69%) Network+ Certification
2 1 (7.69%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (7.69%) SLA
System Software
1 5 (38.46%) Samba
2 3 (23.08%) Active Directory
3 1 (7.69%) vSphere
Systems Management
1 1 (7.69%) SCCM
1 1 (7.69%) Systems Management Server (SMS)
Vendors
1 8 (61.54%) Microsoft
2 2 (15.38%) Citrix
2 2 (15.38%) VMware
3 1 (7.69%) Apple
3 1 (7.69%) Cisco
3 1 (7.69%) HP
3 1 (7.69%) ServiceNow
3 1 (7.69%) SolarWinds