The median annual salary for a Technical Support Analyst was - in advertised job vacancies in the North West during the 3 months to 22 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
22 Mar 2017
Same period 2016 Same period 2015
Technical Support Analyst
England / North West
Rank - 219 246
Permanent jobs requiring a Technical Support Analyst 0 14 4
As % of all permanent IT jobs advertised in the North West - 0.25% 0.061%
As % of the Job Titles category - 0.26% 0.063%
Number of salaries quoted 0 13 3
Median salary - £31,500 £28,500
Median salary % change year-on-year - +10.52%  
UK excluding London median salary £23,500 £28,000 £29,000
% change year-on-year -16.07% -3.44%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the North West. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
North West
Permanent job vacancies with a job title containing a recognized job role 5859 5460 6342
As % of all permanent IT job vacancies advertised in the North West 96.67% 97.03% 96.74%
Number of salaries quoted 4892 4589 5107
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £24,000 £24,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Technical Support Analyst
Job Vacancy Trend in the North West

The job posting trend of jobs advertised in the North West that featured Technical Support Analyst in the job title.

Job vacancy trend for Technical Support Analyst in the North West

Technical Support Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst in the North West.

Salary trend for Technical Support Analyst in the North West

Technical Support Analyst Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 22 March 2017, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring Technical Support Analyst in the job title.

1 4 (100.00%) Microsoft
2 2 (50.00%) SQL
2 2 (50.00%) SQL Server
2 2 (50.00%) MS Office
2 2 (50.00%) Degree
2 2 (50.00%) VMware
3 1 (25.00%) Retail
3 1 (25.00%) MS PowerPoint
3 1 (25.00%) ISO/IEC 27001
3 1 (25.00%) Disaster Recovery
3 1 (25.00%) Firewall
3 1 (25.00%) Wireless
3 1 (25.00%) Telecoms
3 1 (25.00%) Advertising
3 1 (25.00%) QA
3 1 (25.00%) Oracle Database 11g
3 1 (25.00%) SCCM
3 1 (25.00%) Windows Server 2008
3 1 (25.00%) Hyper-V
3 1 (25.00%) Windows 7
3 1 (25.00%) Skype for Business
3 1 (25.00%) Exchange Server 2010
3 1 (25.00%) Windows 8
3 1 (25.00%) Oracle Database
3 1 (25.00%) Windows Server
3 1 (25.00%) Unix
3 1 (25.00%) Windows
3 1 (25.00%) AIX
3 1 (25.00%) Solaris
3 1 (25.00%) MCSE

Technical Support Analyst Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (25.00%) Exchange Server 2010
1 1 (25.00%) MS Exchange
1 1 (25.00%) Skype for Business
Applications
1 2 (50.00%) MS Office
2 1 (25.00%) MS Excel
2 1 (25.00%) MS PowerPoint
Communications & Networking
1 1 (25.00%) Firewall
1 1 (25.00%) Internet
1 1 (25.00%) LAN
1 1 (25.00%) TCP/IP
1 1 (25.00%) WAN
1 1 (25.00%) Wireless
Database & Business Intelligence
1 2 (50.00%) SQL Server
2 1 (25.00%) Oracle Database
2 1 (25.00%) Oracle Database 11g
General
1 1 (25.00%) Advertising
1 1 (25.00%) Retail
1 1 (25.00%) Telecoms
Operating Systems
1 1 (25.00%) AIX
1 1 (25.00%) Solaris
1 1 (25.00%) Unix
1 1 (25.00%) Windows
1 1 (25.00%) Windows 7
1 1 (25.00%) Windows 8
1 1 (25.00%) Windows Server
1 1 (25.00%) Windows Server 2008
Processes & Methodologies
1 1 (25.00%) Disaster Recovery
Programming Languages
1 2 (50.00%) SQL
Qualifications
1 2 (50.00%) Degree
2 1 (25.00%) MCSE
2 1 (25.00%) Microsoft Certification
Quality Assurance & Compliance
1 1 (25.00%) ISO 9001
1 1 (25.00%) ISO/IEC 27001
1 1 (25.00%) QA
System Software
1 1 (25.00%) Active Directory
1 1 (25.00%) Hyper-V
Systems Management
1 1 (25.00%) SCCM
Vendors
1 4 (100.00%) Microsoft
2 2 (50.00%) VMware
3 1 (25.00%) Cisco
3 1 (25.00%) Citrix
3 1 (25.00%) Oracle