Period
to 6 April 2020

The following table provides summary statistics for permanent job vacancies advertised in Manchester with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 6 April 2020 with a comparison to the same period in the previous 2 years.

ITIL
North West > Manchester
6 months to
6 Apr 2020
Same period 2019 Same period 2018
Rank 36 32 49
Rank change year-on-year -4 +17 -9
Permanent jobs citing ITIL 317 486 452
As % of all permanent jobs advertised in Manchester 6.30% 7.73% 6.06%
As % of the Processes & Methodologies category 6.73% 8.34% 6.52%
Number of salaries quoted 251 387 366
Median annual salary £40,000 £43,000 £38,250
Median salary % change year-on-year -6.98% +12.42% +1.33%
10th Percentile £24,000 £21,400 £21,000
90th Percentile £61,250 £67,500 £66,875
North West median annual salary £40,000 £42,500 £40,000
% change year-on-year -5.88% +6.25% -

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Manchester with a requirement for process or methodology skills.

All Process and Methodology Skills
Manchester
Permanent vacancies with a requirement for process or methodology skills 4,713 5,829 6,933
As % of all permanent IT jobs advertised in Manchester 93.64% 92.70% 93.02%
Number of salaries quoted 3,756 4,680 5,797
Median annual salary £50,000 £47,500 £45,000
Median salary % change year-on-year +5.26% +5.56% +5.88%
10th Percentile £30,000 £28,750 £27,500
90th Percentile £72,660 £72,500 £67,500
North West median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +12.50%

ITIL
Job Vacancy Trend in Manchester

Job postings citing ITIL as a proportion of all IT jobs advertised in Manchester.

Job vacancy trend for ITIL in Manchester

ITIL
Salary Trend in Manchester

3-month moving average salary quoted in jobs citing ITIL in Manchester.

Salary trend for ITIL in Manchester

ITIL
Salary Histogram in Manchester

Salary distribution for jobs citing ITIL in Manchester over the 6 months to 6 April 2020.

Salary histogram for ITIL in Manchester

ITIL
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Manchester region over the 6 months to 6 April 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Altrincham +10 16 £32,500 -45.83% 2
Heywood 0 12 £25,750 -42.78%
Bolton -4 10 £42,500 +58.88%
Salford -15 10 £37,000 +7.25% 1
Rochdale +8 9 £29,000 -35.56%
Stockport -29 5 £40,000 +11.11% 1
Cheadle -4 4 £33,000 +23.36%
Oldham 0 3 £36,500 -33.64%
Sale -8 1 - -
Wigan - 1 - -
ITIL
North West

For the 6 months to 6 April 2020, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Manchester region with a requirement for ITIL.

1 125 (39.43%) Windows
2 97 (30.60%) Service Management
3 83 (26.18%) Microsoft
4 82 (25.87%) Active Directory
5 78 (24.61%) Office 365
6 68 (21.45%) Azure
7 64 (20.19%) Agile Software Development
8 57 (17.98%) Problem-Solving
9 56 (17.67%) Infrastructure Engineering
10 52 (16.40%) Degree
11 51 (16.09%) Service Delivery
11 51 (16.09%) Change Management
12 49 (15.46%) ITIL Certification
13 46 (14.51%) PRINCE2
13 46 (14.51%) Windows Server
14 45 (14.20%) VMware
15 44 (13.88%) Cisco
15 44 (13.88%) Analytical Skills
16 43 (13.56%) Finance
17 41 (12.93%) Windows 10
18 40 (12.62%) Project Management
19 39 (12.30%) Linux
19 39 (12.30%) Firewall
20 36 (11.36%) Management Information System
20 36 (11.36%) Microsoft Office
20 36 (11.36%) SLA
21 34 (10.73%) LAN
21 34 (10.73%) SQL
22 33 (10.41%) WAN
22 33 (10.41%) VMware Infrastructure

ITIL
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (5.99%) SharePoint
2 14 (4.42%) Confluence
3 13 (4.10%) MS Exchange
4 8 (2.52%) Skype for Business
5 6 (1.89%) Elasticsearch
5 6 (1.89%) IIS
5 6 (1.89%) OpenStack
6 4 (1.26%) Exchange Server 2010
7 3 (0.95%) Oracle SOA Suite
8 2 (0.63%) Sitefinity
9 1 (0.32%) CMS
9 1 (0.32%) SharePoint 2010
9 1 (0.32%) WebLogic
Applications
1 36 (11.36%) Microsoft Office
2 18 (5.68%) Microsoft Excel
3 15 (4.73%) Microsoft PowerPoint
4 7 (2.21%) MS Visio
5 4 (1.26%) Microsoft Project
Business Applications
1 7 (2.21%) Oracle EBS
2 2 (0.63%) Oracle Applications
2 2 (0.63%) Oracle Procure-to-Pay
3 1 (0.32%) Oracle EBS R12
3 1 (0.32%) Oracle Financials
3 1 (0.32%) Oracle General Ledger
3 1 (0.32%) Oracle Internet Expenses
3 1 (0.32%) Oracle iProcurement
3 1 (0.32%) Oracle Payables
3 1 (0.32%) Oracle Receivables
3 1 (0.32%) SAP ERP
Cloud Services
1 78 (24.61%) Office 365
2 68 (21.45%) Azure
3 31 (9.78%) AWS
4 17 (5.36%) SaaS
5 15 (4.73%) IaaS
6 10 (3.15%) Cloud Computing
6 10 (3.15%) PaaS
7 6 (1.89%) GCP
7 6 (1.89%) IBM Cloud
7 6 (1.89%) Power Platform
7 6 (1.89%) Slack
8 2 (0.63%) Amazon EC2
8 2 (0.63%) Amazon ECS
9 1 (0.32%) Azure Active Directory
Communications & Networking
1 39 (12.30%) Firewall
2 34 (10.73%) LAN
3 33 (10.41%) WAN
4 25 (7.89%) TCP/IP
5 23 (7.26%) VPN
6 11 (3.47%) Wireless
7 10 (3.15%) Skype
8 9 (2.84%) Cisco Nexus
8 9 (2.84%) DNS
9 8 (2.52%) Network Security
9 8 (2.52%) Unified Communications
10 7 (2.21%) SAN
11 6 (1.89%) Internet
12 5 (1.58%) Cisco IPT
12 5 (1.58%) DHCP
12 5 (1.58%) DMZ
12 5 (1.58%) IP Telephony
12 5 (1.58%) Wi-Fi
13 4 (1.26%) FTP
13 4 (1.26%) MPLS
Database & Business Intelligence
1 12 (3.79%) SQL Server
2 8 (2.52%) Big Data
2 8 (2.52%) NoSQL
3 6 (1.89%) GIS
3 6 (1.89%) MySQL
3 6 (1.89%) Power BI
4 5 (1.58%) SQL Server 2012
5 4 (1.26%) Oracle Database
6 2 (0.63%) Amazon DynamoDB
6 2 (0.63%) Oracle Reports
6 2 (0.63%) PostgreSQL
6 2 (0.63%) Redis
7 1 (0.32%) RDBMS
7 1 (0.32%) Relational Database
7 1 (0.32%) SQL Server 2008
Development Applications
1 20 (6.31%) JIRA
2 6 (1.89%) Team Foundation Server
2 6 (1.89%) Visual Studio Team System
3 3 (0.95%) MSI
4 2 (0.63%) Oracle Forms
5 1 (0.32%) Artifactory
5 1 (0.32%) Balsamiq
5 1 (0.32%) CircleCI
5 1 (0.32%) Git (software)
5 1 (0.32%) GitLab
5 1 (0.32%) Jenkins
5 1 (0.32%) Metasploit
5 1 (0.32%) Sonatype Nexus
General
1 43 (13.56%) Finance
2 29 (9.15%) Retail
3 21 (6.62%) Law
4 18 (5.68%) Public Sector
5 9 (2.84%) Legal
6 8 (2.52%) Telecoms
7 6 (1.89%) Banking
7 6 (1.89%) German Language
7 6 (1.89%) Police
8 5 (1.58%) Fire and Rescue
9 4 (1.26%) Billing
9 4 (1.26%) Spanish Language
10 3 (0.95%) Publishing
11 2 (0.63%) Financial Institution
11 2 (0.63%) Local Government
12 1 (0.32%) French Language
12 1 (0.32%) Games
12 1 (0.32%) Italian Language
12 1 (0.32%) Polish Language
12 1 (0.32%) Portuguese Language
Job Titles
1 66 (20.82%) Analyst
2 43 (13.56%) Infrastructure Engineer
3 27 (8.52%) Project Manager
4 26 (8.20%) Service Analyst
5 23 (7.26%) Service Manager
6 22 (6.94%) IT Engineer
7 18 (5.68%) 2nd Line Support
7 18 (5.68%) Service Desk Analyst
7 18 (5.68%) Support Analyst
8 15 (4.73%) IT Manager
9 12 (3.79%) Active Directory Support
9 12 (3.79%) IT Support
9 12 (3.79%) Telephony Support
10 11 (3.47%) 3rd Line Engineer
10 11 (3.47%) Support Engineer
11 10 (3.15%) Azure Engineer
11 10 (3.15%) IT Infrastructure Engineer
11 10 (3.15%) Service Desk Engineer
11 10 (3.15%) Team Leader
12 9 (2.84%) 3rd Line Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 13 (4.10%) Web Services
2 6 (1.89%) .NET
2 6 (1.89%) LDAP
3 5 (1.58%) Middleware
4 3 (0.95%) XML
5 2 (0.63%) Oracle Fusion
6 1 (0.32%) 802.1X
Miscellaneous
1 44 (13.88%) Analytical Skills
2 36 (11.36%) Management Information System
3 29 (9.15%) Self-Motivation
4 13 (4.10%) Video Conferencing
5 11 (3.47%) Data Centre
6 9 (2.84%) Smart Meter
7 8 (2.52%) Blackberry
7 8 (2.52%) Smartphone
8 7 (2.21%) Data Protection Act
8 7 (2.21%) Hybrid Cloud
9 6 (1.89%) Algorithms
9 6 (1.89%) iPad
9 6 (1.89%) User Experience
10 5 (1.58%) CCTV
10 5 (1.58%) IPTV
10 5 (1.58%) Public Cloud
11 4 (1.26%) NHS
12 2 (0.63%) Driving Licence
12 2 (0.63%) Virtual Team
13 1 (0.32%) Fibre Optics
Operating Systems
1 125 (39.43%) Windows
2 46 (14.51%) Windows Server
3 41 (12.93%) Windows 10
4 39 (12.30%) Linux
5 27 (8.52%) Windows Server 2008
6 19 (5.99%) Windows Server 2016
7 16 (5.05%) Unix
7 16 (5.05%) Windows 7
7 16 (5.05%) Windows Server 2012
8 5 (1.58%) Red Hat Enterprise Linux
9 4 (1.26%) Android
9 4 (1.26%) Windows Server 2003
9 4 (1.26%) Windows Server 2019
10 3 (0.95%) Windows 8
11 2 (0.63%) Apple iOS
12 1 (0.32%) Data ONTAP
12 1 (0.32%) Mac OS
12 1 (0.32%) Mac OS X
12 1 (0.32%) Windows Vista
Processes & Methodologies
1 97 (30.60%) Service Management
2 64 (20.19%) Agile Software Development
3 57 (17.98%) Problem-Solving
4 56 (17.67%) Infrastructure Engineering
5 51 (16.09%) Change Management
5 51 (16.09%) Service Delivery
6 46 (14.51%) PRINCE2
7 40 (12.62%) Project Management
8 32 (10.09%) Mentoring
8 32 (10.09%) Release Management
9 31 (9.78%) Incident Management
10 28 (8.83%) DevOps
11 25 (7.89%) Coaching
11 25 (7.89%) Stakeholder Management
12 23 (7.26%) Configuration Management
12 23 (7.26%) Time Management
13 22 (6.94%) ITIL V3
14 21 (6.62%) Service Design
15 20 (6.31%) Computer Science
16 19 (5.99%) Project Delivery
Programming Languages
1 34 (10.73%) SQL
2 20 (6.31%) PowerShell
3 14 (4.42%) Java
4 7 (2.21%) Python
5 6 (1.89%) C
5 6 (1.89%) JavaScript
6 5 (1.58%) COBOL
7 3 (0.95%) VBScript
8 2 (0.63%) PL/SQL
8 2 (0.63%) Shell Script
9 1 (0.32%) Ruby
Qualifications
1 52 (16.40%) Degree
2 49 (15.46%) ITIL Certification
3 27 (8.52%) Microsoft Certification
4 24 (7.57%) MCSE
5 22 (6.94%) MCSA
6 20 (6.31%) Security Cleared
7 17 (5.36%) APMP
7 17 (5.36%) MCITP
8 16 (5.05%) MCTS
9 14 (4.42%) Computer Science Degree
10 12 (3.79%) CISSP
11 10 (3.15%) Cisco Certification
12 9 (2.84%) CISA
13 8 (2.52%) CCNA
14 6 (1.89%) CISM
14 6 (1.89%) RHCE
15 5 (1.58%) MCP
15 5 (1.58%) SC Cleared
16 4 (1.26%) CCNP
16 4 (1.26%) PRINCE2 Certification
Quality Assurance & Compliance
1 36 (11.36%) SLA
2 20 (6.31%) ISO/IEC 27001
3 14 (4.42%) GDPR
4 8 (2.52%) NIST
5 5 (1.58%) PCI DSS
5 5 (1.58%) QA
6 4 (1.26%) COBIT
6 4 (1.26%) Sarbanes-Oxley
7 2 (0.63%) HL7
7 2 (0.63%) ITGC
8 1 (0.32%) COSO
8 1 (0.32%) Cyber Essentials
8 1 (0.32%) ISO 31000
8 1 (0.32%) PMO
System Software
1 82 (25.87%) Active Directory
2 33 (10.41%) VMware Infrastructure
3 14 (4.42%) Hyper-V
4 11 (3.47%) Docker
5 7 (2.21%) Microsoft App-V
5 7 (2.21%) XenApp
6 6 (1.89%) XenDesktop
7 5 (1.58%) VMware Workstation
8 4 (1.26%) vSphere
9 3 (0.95%) Citrix Hypervisor
10 1 (0.32%) DFS Replication
10 1 (0.32%) Terminal Services
10 1 (0.32%) Virtual Desktop
Systems Management
1 21 (6.62%) SCCM
2 16 (5.05%) Kubernetes
3 14 (4.42%) Ansible
4 9 (2.84%) Puppet
4 9 (2.84%) Terraform
5 8 (2.52%) Cisco CUCM
5 8 (2.52%) Opscode Chef
6 7 (2.21%) AirWatch
7 6 (1.89%) Grafana
7 6 (1.89%) Kibana
7 6 (1.89%) SCOM
8 5 (1.58%) Microsoft Data Protection Manager
9 3 (0.95%) Single Sign-On
10 2 (0.63%) Docker Swarm
10 2 (0.63%) vCenter Server
11 1 (0.32%) McAfee ePO
11 1 (0.32%) SCOrch
11 1 (0.32%) SolarWinds Orion
Vendors
1 83 (26.18%) Microsoft
2 45 (14.20%) VMware
3 44 (13.88%) Cisco
4 32 (10.09%) Citrix
5 18 (5.68%) ServiceNow
6 12 (3.79%) Oracle
7 9 (2.84%) Apple
7 9 (2.84%) iManage
7 9 (2.84%) NetApp
7 9 (2.84%) Polycom
8 8 (2.52%) Dynatrace
8 8 (2.52%) SaltStack
9 7 (2.21%) SolarWinds
10 6 (1.89%) Atlassian
11 5 (1.58%) Capita
11 5 (1.58%) Juniper
11 5 (1.58%) Palo Alto
12 4 (1.26%) Huawei
12 4 (1.26%) Ivanti
12 4 (1.26%) Red Hat