Period
to 18 February 2020

The following table provides summary statistics for permanent job vacancies advertised in Manchester with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 18 February 2020 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
North West > Manchester
6 months to
18 Feb 2020
Same period 2019 Same period 2018
Rank 38 34 43
Rank change year-on-year -4 +9 -10
Permanent jobs citing ITIL 352 478 492
As % of all permanent IT jobs advertised in Manchester 6.57% 7.27% 6.75%
As % of the Processes & Methodologies category 7.01% 7.93% 7.22%
Number of salaries quoted 292 383 405
Manchester median annual salary £40,000 £43,000 £37,500
Median salary % change year-on-year -6.98% +14.67% -5.36%
10th Percentile £24,100 £22,000 £21,000
90th Percentile £61,250 £62,500 £65,750
North West median annual salary £37,000 £42,500 £39,000
% change year-on-year -12.94% +8.97% -2.50%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Manchester with a requirement for process or methodology skills.

All Process and Methodology Skills
Manchester
Permanent vacancies with a requirement for process or methodology skills 5,018 6,030 6,810
As % of all permanent IT jobs advertised in Manchester 93.65% 91.67% 93.49%
Number of salaries quoted 4,045 5,003 5,648
Manchester median annual salary £50,000 £47,500 £45,000
Median salary % change year-on-year +5.26% +5.56% +5.88%
10th Percentile £30,000 £28,750 £27,500
90th Percentile £72,500 £72,500 £67,500
North West median annual salary £45,000 £45,000 £45,000

ITIL
Job Vacancy Trend in Manchester

Job postings citing ITIL as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for ITIL in Manchester

ITIL
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in Manchester.

Salary trend for ITIL in Manchester

ITIL
Salary Histogram in Manchester

The salary distribution of IT jobs citing ITIL in Manchester over the 6 months to 18 February 2020.

Salary histogram for ITIL in Manchester

ITIL
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Manchester region over the 6 months to 18 February 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Altrincham +5 13 £32,500 -45.83% 2
Heywood +5 12 £24,500 -45.56% 2
Salford -15 10 £36,500 +12.31% 2
Rochdale +2 8 £28,000 -37.78% 1
Bolton -13 8 £42,500 +13.33% 6
Stockport -25 8 £42,500 +93.18% 1
Cheadle -6 4 £33,000 +14.78% 2
Oldham - 4 £39,250 -
Wigan +9 1 - - 2
Sale -9 1 - - 1
ITIL
North West

For the 6 months to 18 February 2020, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Manchester region with a requirement for ITIL.

1 133 (37.78%) Windows
2 128 (36.36%) Service Management
3 94 (26.70%) Active Directory
4 92 (26.14%) Microsoft
5 72 (20.45%) Office 365
6 69 (19.60%) Agile Software Development
7 63 (17.90%) Problem-Solving
8 58 (16.48%) PRINCE2
9 57 (16.19%) Infrastructure Engineering
10 56 (15.91%) Project Management
11 54 (15.34%) Change Management
12 52 (14.77%) Windows 10
13 50 (14.20%) Cisco
14 47 (13.35%) Service Delivery
14 47 (13.35%) Azure
15 46 (13.07%) ITIL Certification
16 45 (12.78%) Finance
17 44 (12.50%) Degree
17 44 (12.50%) Windows Server
18 43 (12.22%) Microsoft Office
19 42 (11.93%) Firewall
19 42 (11.93%) Analytical Skills
20 41 (11.65%) TCP/IP
21 40 (11.36%) LAN
22 39 (11.08%) VMware
23 36 (10.23%) WAN
24 34 (9.66%) Stakeholder Management
24 34 (9.66%) Citrix
25 33 (9.38%) Linux
25 33 (9.38%) Management Information System

ITIL
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (6.53%) SharePoint
2 12 (3.41%) IIS
3 11 (3.13%) MS Exchange
4 10 (2.84%) Confluence
4 10 (2.84%) Skype for Business
5 5 (1.42%) IBM Notes
6 3 (0.85%) SharePoint 2013
7 2 (0.57%) Exchange Server 2010
7 2 (0.57%) Oracle SOA Suite
8 1 (0.28%) CMS
8 1 (0.28%) Elasticsearch
8 1 (0.28%) OpenStack
8 1 (0.28%) SharePoint 2010
8 1 (0.28%) Sitefinity
8 1 (0.28%) WebLogic
Applications
1 43 (12.22%) Microsoft Office
2 19 (5.40%) Microsoft Excel
3 14 (3.98%) Microsoft PowerPoint
4 6 (1.70%) MS Visio
5 4 (1.14%) Microsoft Project
Business Applications
1 7 (1.99%) Oracle EBS
2 2 (0.57%) Oracle Applications
2 2 (0.57%) Oracle Procure-to-Pay
2 2 (0.57%) Remedy ITSM
3 1 (0.28%) Oracle EBS R12
3 1 (0.28%) Oracle Financials
3 1 (0.28%) Oracle General Ledger
3 1 (0.28%) Oracle Internet Expenses
3 1 (0.28%) Oracle iProcurement
3 1 (0.28%) Oracle Payables
3 1 (0.28%) Oracle Receivables
3 1 (0.28%) SAP ERP
3 1 (0.28%) Sparx Enterprise Architect
Cloud Services
1 72 (20.45%) Office 365
2 47 (13.35%) Azure
3 16 (4.55%) AWS
4 10 (2.84%) IaaS
5 7 (1.99%) SaaS
6 5 (1.42%) Azure Active Directory
6 5 (1.42%) PaaS
7 3 (0.85%) Cloud Computing
8 2 (0.57%) Amazon EC2
8 2 (0.57%) Amazon ECS
8 2 (0.57%) GCP
9 1 (0.28%) IBM Cloud
9 1 (0.28%) Power Platform
9 1 (0.28%) Slack
9 1 (0.28%) Yammer
Communications & Networking
1 42 (11.93%) Firewall
2 41 (11.65%) TCP/IP
3 40 (11.36%) LAN
4 36 (10.23%) WAN
5 25 (7.10%) VPN
6 21 (5.97%) DNS
7 16 (4.55%) Wireless
8 13 (3.69%) MPLS
9 12 (3.41%) DHCP
9 12 (3.41%) Skype
10 10 (2.84%) DMZ
11 9 (2.56%) Cisco Nexus
11 9 (2.56%) Unified Communications
12 8 (2.27%) SAN
13 6 (1.70%) Internet
13 6 (1.70%) Network Security
14 5 (1.42%) Cisco IPT
14 5 (1.42%) IP Telephony
14 5 (1.42%) Wi-Fi
15 4 (1.14%) WLAN
Database & Business Intelligence
1 6 (1.70%) SQL Server
2 4 (1.14%) Big Data
3 3 (0.85%) NoSQL
3 3 (0.85%) Oracle Database
4 2 (0.57%) Amazon DynamoDB
4 2 (0.57%) Data Warehouse
4 2 (0.57%) Oracle Reports
4 2 (0.57%) PostgreSQL
4 2 (0.57%) Redis
5 1 (0.28%) Enterprise Data Warehouse
5 1 (0.28%) GIS
5 1 (0.28%) MySQL
5 1 (0.28%) Power BI
5 1 (0.28%) SQL Server 2008
5 1 (0.28%) SQL Server 2012
5 1 (0.28%) SQL Server Analysis Services
5 1 (0.28%) SQL Server Integration Services
Development Applications
1 12 (3.41%) JIRA
2 3 (0.85%) MSI
3 2 (0.57%) Oracle Forms
4 1 (0.28%) Artifactory
4 1 (0.28%) Balsamiq
4 1 (0.28%) CircleCI
4 1 (0.28%) Git (software)
4 1 (0.28%) GitLab
4 1 (0.28%) Jenkins
4 1 (0.28%) Metasploit
4 1 (0.28%) Octopus Deploy
4 1 (0.28%) Sonatype Nexus
4 1 (0.28%) Team Foundation Server
4 1 (0.28%) Visual Studio Team System
General
1 45 (12.78%) Finance
2 25 (7.10%) Public Sector
3 24 (6.82%) Retail
4 23 (6.53%) Law
5 12 (3.41%) Legal
6 11 (3.13%) Police
6 11 (3.13%) Telecoms
7 10 (2.84%) Fire and Rescue
8 7 (1.99%) Banking
9 6 (1.70%) German Language
9 6 (1.70%) Spanish Language
10 4 (1.14%) Billing
11 2 (0.57%) Financial Institution
11 2 (0.57%) French Language
11 2 (0.57%) Local Government
12 1 (0.28%) Advertising
12 1 (0.28%) Games
12 1 (0.28%) Housing Association
12 1 (0.28%) Manufacturing
12 1 (0.28%) Publishing
Job Titles
1 68 (19.32%) Analyst
2 43 (12.22%) Infrastructure Engineer
3 35 (9.94%) Service Analyst
4 33 (9.38%) Project Manager
5 28 (7.95%) Service Desk Analyst
6 24 (6.82%) Service Manager
7 23 (6.53%) Support Engineer
8 19 (5.40%) Network Engineer
9 18 (5.11%) Support Analyst
10 17 (4.83%) IT Engineer
11 16 (4.55%) IT Manager
12 15 (4.26%) 2nd Line Support
13 13 (3.69%) Developer
14 11 (3.13%) 3rd Line Support
14 11 (3.13%) Active Directory Support
14 11 (3.13%) Cisco Engineer
14 11 (3.13%) Cisco Network Engineer
14 11 (3.13%) Telephony Support
15 10 (2.84%) 3rd Line Engineer
15 10 (2.84%) Delivery Manager
Libraries, Frameworks & Software Standards
1 11 (3.13%) .NET
2 6 (1.70%) Web Services
3 5 (1.42%) Middleware
4 4 (1.14%) SAML
5 3 (0.85%) XML
6 2 (0.57%) Oracle Fusion
7 1 (0.28%) 802.1X
7 1 (0.28%) COM
7 1 (0.28%) LDAP
Miscellaneous
1 42 (11.93%) Analytical Skills
2 33 (9.38%) Management Information System
3 30 (8.52%) Self-Motivation
4 18 (5.11%) Data Centre
5 16 (4.55%) Video Conferencing
6 12 (3.41%) Data Protection Act
7 9 (2.56%) Smart Meter
8 8 (2.27%) Blackberry
8 8 (2.27%) Smartphone
9 7 (1.99%) iPad
10 5 (1.42%) CCTV
10 5 (1.42%) iPhone
10 5 (1.42%) IPTV
10 5 (1.42%) Public Cloud
10 5 (1.42%) Virtual Team
11 4 (1.14%) User Experience
12 2 (0.57%) Driving Licence
12 2 (0.57%) Hybrid Cloud
12 2 (0.57%) SCADA
12 2 (0.57%) SWIFT
Operating Systems
1 133 (37.78%) Windows
2 52 (14.77%) Windows 10
3 44 (12.50%) Windows Server
4 33 (9.38%) Linux
5 22 (6.25%) Windows 7
6 21 (5.97%) Windows Server 2008
7 18 (5.11%) Windows Server 2012
8 11 (3.13%) Unix
9 10 (2.84%) Android
10 6 (1.70%) Red Hat Enterprise Linux
11 4 (1.14%) Apple iOS
12 2 (0.57%) Windows 8
12 2 (0.57%) Windows Server 2003
13 1 (0.28%) Data ONTAP
13 1 (0.28%) Mac OS
13 1 (0.28%) Mac OS X
13 1 (0.28%) Windows Vista
Processes & Methodologies
1 128 (36.36%) Service Management
2 69 (19.60%) Agile Software Development
3 63 (17.90%) Problem-Solving
4 58 (16.48%) PRINCE2
5 57 (16.19%) Infrastructure Engineering
6 56 (15.91%) Project Management
7 54 (15.34%) Change Management
8 47 (13.35%) Service Delivery
9 34 (9.66%) Stakeholder Management
10 33 (9.38%) Incident Management
11 32 (9.09%) ITIL V3
12 31 (8.81%) Mentoring
13 28 (7.95%) Release Management
14 23 (6.53%) DevOps
15 22 (6.25%) ITSM
15 22 (6.25%) Service Design
15 22 (6.25%) Time Management
16 20 (5.68%) Coaching
17 19 (5.40%) Information Security
18 18 (5.11%) Risk Management
Programming Languages
1 27 (7.67%) SQL
2 13 (3.69%) C
3 12 (3.41%) Java
4 11 (3.13%) PowerShell
5 8 (2.27%) COBOL
6 3 (0.85%) PL/SQL
7 2 (0.57%) Python
7 2 (0.57%) Shell Script
8 1 (0.28%) C#
8 1 (0.28%) JavaScript
8 1 (0.28%) Ruby
8 1 (0.28%) T-SQL
8 1 (0.28%) VBScript
Qualifications
1 46 (13.07%) ITIL Certification
2 44 (12.50%) Degree
3 25 (7.10%) Microsoft Certification
4 22 (6.25%) APMP
5 21 (5.97%) MCSE
6 20 (5.68%) Security Cleared
7 17 (4.83%) MCSA
8 16 (4.55%) Cisco Certification
9 14 (3.98%) CCNA
10 12 (3.41%) ITIL Foundation Certificate
10 12 (3.41%) MCTS
11 11 (3.13%) CISSP
11 11 (3.13%) Computer Science Degree
11 11 (3.13%) MCITP
12 8 (2.27%) CISA
13 6 (1.70%) CISM
13 6 (1.70%) SC Cleared
14 5 (1.42%) MCP
15 4 (1.14%) CCNP
15 4 (1.14%) DBS Check
Quality Assurance & Compliance
1 32 (9.09%) SLA
2 17 (4.83%) ISO/IEC 27001
3 9 (2.56%) GDPR
4 5 (1.42%) NIST
5 4 (1.14%) COBIT
5 4 (1.14%) PCI DSS
5 4 (1.14%) Sarbanes-Oxley
6 2 (0.57%) COSO
6 2 (0.57%) HL7
6 2 (0.57%) ITGC
7 1 (0.28%) Cyber Essentials
7 1 (0.28%) ISO/IEC 20000
7 1 (0.28%) PMO
7 1 (0.28%) QA
System Software
1 94 (26.70%) Active Directory
2 31 (8.81%) VMware Infrastructure
3 10 (2.84%) VMware Workstation
4 9 (2.56%) Hyper-V
5 7 (1.99%) Microsoft App-V
5 7 (1.99%) XenApp
6 6 (1.70%) XenDesktop
7 5 (1.42%) Docker
7 5 (1.42%) vSphere
8 4 (1.14%) Shibboleth
8 4 (1.14%) Terminal Services
8 4 (1.14%) Virtual Machines
9 3 (0.85%) Citrix Hypervisor
10 1 (0.28%) DFS Replication
10 1 (0.28%) vCloud
10 1 (0.28%) Virtual Desktop
10 1 (0.28%) VMware ESXi
10 1 (0.28%) VMware NSX
Systems Management
1 33 (9.38%) SCCM
2 18 (5.11%) SCOM
3 10 (2.84%) Microsoft Data Protection Manager
4 9 (2.56%) Single Sign-On
5 8 (2.27%) AirWatch
6 5 (1.42%) Ansible
6 5 (1.42%) Kubernetes
7 4 (1.14%) NetIQ Identity Manager
7 4 (1.14%) PingFederate
7 4 (1.14%) Puppet
7 4 (1.14%) Terraform
8 3 (0.85%) Opscode Chef
9 1 (0.28%) Cisco CUCM
9 1 (0.28%) Grafana
9 1 (0.28%) Jamf Pro
9 1 (0.28%) Kibana
9 1 (0.28%) Microsoft Intune
9 1 (0.28%) Norton AntiVirus
9 1 (0.28%) SCOrch
9 1 (0.28%) SolarWinds Orion
Vendors
1 92 (26.14%) Microsoft
2 50 (14.20%) Cisco
3 39 (11.08%) VMware
4 34 (9.66%) Citrix
5 17 (4.83%) ServiceNow
6 14 (3.98%) NetApp
7 13 (3.69%) Oracle
8 12 (3.41%) Apple
8 12 (3.41%) SolarWinds
9 11 (3.13%) iManage
10 10 (2.84%) Palo Alto
10 10 (2.84%) Polycom
11 6 (1.70%) Atlassian
12 5 (1.42%) Lotus
12 5 (1.42%) Red Hat
13 4 (1.14%) Ivanti
13 4 (1.14%) Juniper
13 4 (1.14%) NetIQ
13 4 (1.14%) Remedy
13 4 (1.14%) SAP