Customer Service Job Trends in Mansfield

Customer Service
Nottinghamshire > Mansfield

The table below provides summary statistics and salary benchmarking for jobs advertised in Mansfield requiring Customer Service skills. It covers permanent job vacancies from the 6 months leading up to 12 January 2026, with comparisons to the same periods in the previous two years.

6 months to
12 Jan 2026
Same period 2025 Same period 2024
Rank 4 7 10
Rank change year-on-year +3 +3 -
Permanent jobs citing Customer Service 4 4 5
As % of all permanent jobs in Mansfield 26.67% 10.00% 11.36%
As % of the Processes & Methodologies category 33.33% 10.00% 11.63%
Number of salaries quoted 1 2 2
10th Percentile - - £31,000
25th Percentile £26,250 £26,250 £36,250
Median annual salary (50th Percentile) £27,500 £27,500 £47,000
Median % change year-on-year - -41.49% -
75th Percentile £28,750 £28,750 £58,250
90th Percentile - - £63,800
Nottinghamshire median annual salary £28,160 £25,103 £29,500
% change year-on-year +12.18% -14.91% -43.81%

All Process & Methodology Skills
Mansfield

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Mansfield.

Permanent vacancies with a requirement for process or methodology skills 12 40 43
As % of all permanent jobs advertised in Mansfield 80.00% 100.00% 97.73%
Number of salaries quoted 9 9 39
10th Percentile £27,650 £26,250 £26,500
25th Percentile £37,500 £37,500 -
Median annual salary (50th Percentile) £40,000 £40,000 £28,000
Median % change year-on-year - +42.86% -49.09%
75th Percentile £42,500 £56,750 £46,250
90th Percentile £49,000 £85,224 £65,000
Nottinghamshire median annual salary £40,000 £55,000 £50,000
% change year-on-year -27.27% +10.00% -9.09%

Customer Service
Job Vacancy Trend in Mansfield

Historical trend showing the proportion of permanent IT job postings citing Customer Service relative to all permanent IT jobs advertised in Mansfield.

Customer Service job vacancy trend in Mansfield

Customer Service
Salary Trend in Mansfield

Salary distribution trend for jobs in Mansfield citing Customer Service.

Salary distribution trend for jobs in Mansfield citing Customer Service

Customer Service
Co-Occurring Skills & Capabilities in Mansfield by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (25.00%) Microsoft 365
Communications & Networking
1 1 (25.00%) Internet
1 1 (25.00%) VPN
1 1 (25.00%) Wi-Fi
General
1 4 (100.00%) Social Skills
Job Titles
1 3 (75.00%) Support Engineer
2 2 (50.00%) Technical Engineer
2 2 (50.00%) Technical Support
2 2 (50.00%) Technical Support Engineer
3 1 (25.00%) Customer Engineer
3 1 (25.00%) Customer Support Engineer
Miscellaneous
1 1 (25.00%) Onboarding
Operating Systems
1 1 (25.00%) Windows
Processes & Methodologies
1 3 (75.00%) Continuous Improvement
1 3 (75.00%) Problem-Solving
1 3 (75.00%) Time Management
2 1 (25.00%) Service Delivery
Vendors
1 1 (25.00%) Microsoft