Customer Service Jobs in Merton

Customer Service
South London > Merton

The following table provides summary statistics for permanent job vacancies advertised in Merton with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 29 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 24 37 37
Rank change year-on-year +13 0 -8
Permanent jobs citing Customer Service 6 1 4
As % of all permanent jobs advertised in Merton 4.80% 0.73% 2.82%
As % of the Processes & Methodologies category 5.36% 0.79% 2.94%
Number of salaries quoted 6 1 3
10th Percentile £31,250 - £30,600
25th Percentile £31,438 £28,250 £34,125
Median annual salary (50th Percentile) £34,000 £29,500 £40,000
Median % change year-on-year +15.25% -26.25% -36.00%
75th Percentile £36,000 £30,750 -
90th Percentile £60,000 - -
South London median annual salary £43,000 £45,000 £31,500
% change year-on-year -4.44% +42.86% -5.97%

All Process and Methodology Skills
Merton

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Merton with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 112 127 136
As % of all permanent jobs advertised in Merton 89.60% 92.70% 95.77%
Number of salaries quoted 41 38 64
10th Percentile £31,250 £39,200 £33,500
25th Percentile £42,500 £41,750 £42,125
Median annual salary (50th Percentile) £62,500 £57,500 £61,250
Median % change year-on-year +8.70% -6.12% -2.00%
75th Percentile £77,000 £79,688 £80,000
90th Percentile £95,000 £92,500 £83,000
South London median annual salary £55,000 £55,000 £50,000
% change year-on-year - +10.00% -16.67%

Customer Service
Job Vacancy Trend in Merton

Job postings citing Customer Service as a proportion of all IT jobs advertised in Merton.

Job vacancy trend for Customer Service in Merton

Customer Service
Salary Trend in Merton

3-month moving average salary quoted in jobs citing Customer Service in Merton.

Salary trend for Customer Service in Merton

Customer Service
Salary Histogram in Merton

Salary distribution for jobs citing Customer Service in Merton over the 6 months to 29 April 2024.

Salary histogram for Customer Service in Merton

Customer Service
Job Locations in Merton

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service within the Merton region over the 6 months to 29 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Wimbledon +6 2 £33,250 +12.71% 2
Mitcham - 1 £32,500 -
Morden - 1 £84,000 -
Customer Service
South London

Customer Service
Co-occurring Skills and Capabilities in Merton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (33.33%) SharePoint
Applications
1 1 (16.67%) Microsoft Office
Cloud Services
1 4 (66.67%) Azure
2 3 (50.00%) Mimecast
3 2 (33.33%) Entra ID
3 2 (33.33%) Microsoft 365
3 2 (33.33%) OneDrive
Communications & Networking
1 3 (50.00%) VPN
2 2 (33.33%) Firewall
2 2 (33.33%) VoIP
3 1 (16.67%) TCP/IP
General
1 2 (33.33%) Telecoms
2 1 (16.67%) Finance
Job Titles
1 4 (66.67%) IT Engineer
1 4 (66.67%) IT Support
1 4 (66.67%) IT Support Engineer
1 4 (66.67%) Support Engineer
2 1 (16.67%) Operations Manager
2 1 (16.67%) Senior
2 1 (16.67%) Senior Manager
2 1 (16.67%) Support Officer
Miscellaneous
1 1 (16.67%) Self-Motivation
1 1 (16.67%) Video Conferencing
Operating Systems
1 4 (66.67%) Windows
2 2 (33.33%) Windows 10
3 1 (16.67%) Android
Processes & Methodologies
1 4 (66.67%) ITSM
1 4 (66.67%) Service Management
2 3 (50.00%) Data Protection
3 2 (33.33%) Disaster Recovery
3 2 (33.33%) Kalman Filter
3 2 (33.33%) Line Management
3 2 (33.33%) Mobile Device Management
3 2 (33.33%) Multi-Factor Authentication
4 1 (16.67%) Continuous Improvement
4 1 (16.67%) Cybersecurity
4 1 (16.67%) Project Management
4 1 (16.67%) Service Delivery
Quality Assurance & Compliance
1 1 (16.67%) NEBOSH
System Software
1 4 (66.67%) Active Directory
Systems Management
1 2 (33.33%) Microsoft Intune
Vendors
1 4 (66.67%) Microsoft
2 3 (50.00%) Sophos
3 2 (33.33%) Avaya